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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

440,160

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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Showing all 2,755 Air Force service member reviews from Ohio

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5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
Would Recommend

The easiest home buying lender experience I have ever had. Thank you!

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
Would Recommend

Brad and his team were phenomenal throughout the entire process, I highly recommend working with them and appreciate all their help!

headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
Would Recommend
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

Justin and crew always kept me updated with changes or information that needed my attention. We worked through issues with the title company together and got the loan closed!

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

4.5 out of 5 Stars
Would Recommend
headshot image of Vanessa Meyers

Loan Officer: Vanessa Meyers

NMLS# 2452468

4.5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

The team I worked with at Veterans United made everything super easy. From helping build my credit to be able to utilize my VA loan and then working with them to get into a home. They were always super friendly and helpful. Highly recommend them to anyone. Made this whole dream come true so easy.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

I especially applaud my broker, Jacob. Mine was a more difficult refinance than most because my name was not on the original loan. There were many questions and pleas for help on my end, and Jacob was always immediately there to walk me through what I needed to do. I was VERY impressed that he never made me feel that I was a bother and worked with me as though we were a team and not like I was an outsider. Thank you, Jacob for everything

headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

4.5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

They everyone was patient and very kind to me, I truly appreciated how everything was explained to me, Nick Hollman was especially helpful and was available during the whole process.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Would Recommend

Professional and informative. Very helpful

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
Would Recommend

Courtney was great very helpful as well as her whole team.

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

3.5 out of 5 Stars
Would Recommend
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

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5 out of 5 Stars
Would Recommend
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend

Great team, great people!

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
Would Recommend
Photo submission from Danielle C.

Jordan and his team did a fabulous job helping me as a first time homebuyer! The knowledge they hold in the services they provide is unmatched. I rarely needed to ask any additional questions because they were extremely thorough. If i did have any questions they were answered promptly. They are all amazing at what they do and you can tell they truly care about their clients! They made the loan process a breeze for me and helped me feel confident. I would recommend everyone to use them if the option is available.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

3.5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Stacy Sumpter did an outstanding job helping us with our VA loan, and any other hang up. She was helpful she was kind she was knowledgeable, and I would suggest recommend her again and again she did a fantastic job.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend

Steve, Natalie, Rain and the rest of the crew are top notch professionals at what they do. They answered question we had, and reached out to us continuously with updates along the way. Kudos to all.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

More Reviews

See all 440,160 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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