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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
16,062 reviews
750 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 16,062 Army service member reviews from Florida

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5 out of 5 Stars

Working with Torri Thomas was an exceptional experience from start to finish. Her patience, professionalism, and genuine care made the home-buying process smooth and stress-free. She answered every question thoroughly, explained each step clearly, and made me feel confident throughout the process. Having worked with Torri before, we had built a strong rapport and trust that made this experience even better. Her outstanding team including Olivia Brown, Amy Woods, and Jen Storm provided excellent communication, organization, and support every step of the way. I highly recommend Torri and her team to anyone seeking knowledgeable professionals who truly put their clients first.

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars

This is the 3rd home I have purchased through veterans united, a very easy to use company and the team with Randy was wonderful.

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars

Get excellent communication and advice always went out of his way to be accommodating and truthful about the whole process of front. Definitely made this process the easiest ever.

headshot image of Mike Quinn

Loan Officer: Mike Quinn

NMLS# 2736922

5 out of 5 Stars

The best…always stayed up to date and answered all questions we had with ease and listened

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

The whole team was awesome. Everyone seemed to be very knowledgeable and gave some awesome advice throughout the process. The whole process went very smoothly and I loved the VU app.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Amanda Pitts

Loan Officer: Amanda Pitts

NMLS# 2774553

5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

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5 out of 5 Stars

I must say as a first time home buyer you all made my experience stress free. The to do list was very efficient I loved that.

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

4 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

4.5 out of 5 Stars

Honest and helpful organisation

headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars
Photo submission from Rashiid N.

Thanks Blake and our whole senior loan team, for our first home, happy holidays!!

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars

We really appreciate everyone who made this happen. The team was wonderful and made this happen! We went from homeless to homeowners in 9 months. Everyone was so wonderful, thorough, and on top of things which made it a very smooth process. We’d give 100 stars if we could!

headshot image of Sean Newcomb

Loan Officer: Sean Newcomb

NMLS# 2774698

5 out of 5 Stars

Very prompt and professional service.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars

We’ve used VU several times and it’s always been a great hassle free process. This is the first time we’ve worked with Lisa and she just rose the bar even higher. She answered all our questions promptly. We received answers to questions even after normal business hours!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

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Experience first-hand why 374,381 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars

Joel, Brittany, Chance, Thomas, and the rest of the team are AWESOME and AMAZING!!! From the first call to the last (Closing), everyone made this process easy and explained everything. It was a first for us, having everything done online (as opposed to the old-school face-to-face approach) or via calls/emails/text. But the whole team made it easy, explained, and kept everyone informed.
We would recommend any Veteran and their family to Veterans United. Thank you for everything.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

4.5 out of 5 Stars
headshot image of Katelynn Walters

Loan Officer: Katelynn Walters

NMLS# 2497535

5 out of 5 Stars
Photo submission from Raymond H.

My loan team was awesome. They guided me every step of the way to my forever home.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

My lending team was simply amazing! Drew was my first point of contact and although he went thru a traumatic situation in his life, he still found the time to give me everything I need.

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

Jon and his team have just been incredibly helpful and made this process one of the easiest I’ve been through.

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

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