The process was extremely smooth! Not only was our loan officer readily available even over the weekend for us to get real time info on houses we were looking at. Our loan processor as well was great to work with, quick with responses whether by email or text. We also had calls along the way from others with Veterans United to make sure everyone & everything was going smoothly and on track and offered additional help with knowing about other services Veterans United had to offer. I would 100% recommend!! Thank you Veterans United for making a very stressful time in our lives a bit less with the ease of the loan process!
This was a great experience. Was great start to finish.
I would totally recommend Veterans United they have stayed on top of my loan process and have went above and beyond staying in communication with the process. They also have a solution for everything for moving.
Overall it was a great experience. I know VU has been working with my wife the last few years to help get our credit on track. Without you guys this wouldnt have been possible. Thank you so much. Also I really loved the 2nd relator you set me up with, Shannon. He was amazing to work with and really helped make the process go smooth.
I cannot thank VU enough. Their team is amazing and they made this entire process quick and easy. They walked us through everything step by step and we couldn’t have done it without them.
Second time to work with VU and they are the best !! Plus they are experts on how to manage the VA side of the process!!
Just a great experience overall. While buying a home can sometimes be a tough experience, everyone made it super easy!
Nick and his team were great!
Our whole Veterans United team did a great job to help us with any issues that arose. They kept us constantly informed on what the next steps were and made it easy to get everything done in a timely matter. We also loved the bonus house warming gift we received!
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Veterans United was great they led me through the process so I could understand what was needed and was fast getting back to me when I had guestions.
Don't be afraid to apply, everyone was great and helpful. They answered all my many questions. Thank You Veterans United. We are enjoying our new home.
On the Monterey side of things that was promise to me I did not get and nothing was explain to me
Response from Veterans United
Hi Timmy,
I’m sorry to hear that what you were promised didn’t match what you experienced, and that things weren’t explained clearly along the way. That kind of confusion can be very frustrating, and I regret that this was the impression you were left with.
Should you want to discuss further, I’d be glad to make time for a call. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
