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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
6,443 reviews
763 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 6,443 Army service member reviews from Illinois

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5 out of 5 Stars

My loan team was excellence , there are no better people than my loan team, from start to finish and they are still working with me to make sure that I can afford this beautiful condo…

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

4.5 out of 5 Stars

Zack and Mellisa at Veterans United were great. Our realtor, Jennifer Forbes was outstanding. We would like to thank each and everyone for the outstanding service.

headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

4 out of 5 Stars
headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars
Photo submission from Chandra D.

Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Daren and his team were amazing. They responded quickly and acted quickly.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars

simple to go through, I’ve been through the mortgage process before and think this was very easy. I liked that when forms were needed, I got a message online and submitted when I had time.

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

4 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

They were great at what they did. They were honest and direct. They answered any questions we had and worked WAYYY quicker than what we initially expected.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Johnny was great! He was extremely informative, responsive, and kept me moving in the right direction. Good guy all-around and a total professional.

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

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5 out of 5 Stars

Best ever

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars

While we had some rollercoasters with the original loan, we chose to refi with VU for an easier streamline process. And it was. Easier than I expected. We’re not sure how the numbers worked for the higher loan totals when some was to be waived because it’s a current account but sure the real loan amount will be reflected when the final is fine as our loan agent explained how it goes.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

Austin and his team have been nothing but amazing. I would highly recommend them to anyone who would is in the market for a home loan.

headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Photo submission from Rico R.

We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

My experience was flawless with Tyler, Victoria. Thank you guys.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars

A very professional & courteous team. Not only did Corey and the team get everything right, I felt like I was their only customer. I truly appreciate their commitment to making it much easier going through the house buying process. Thanks to all.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

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4.5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars

OUTSTANDING!!!

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

4.5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars

Nick and his team made the whole process thoughtless and effortless. Couldn't recommend more.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Photo submission from Teza S.

Mr. Dapkus's team consists of very helpful and hardworking loan specialists, namely Lindsay Doty, Jessica Erb, and Kyle McCune. I hope to have these individuals work with me in the future.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

4.5 out of 5 Stars

Overall, I had a positive experience working with Veterans United for my home purchase in Chicago. The team handled the VA loan requirements and appraisal efficiently and I appreciated the clear communication regarding the conditional approval and final clear to close.However, there were a couple of minor issues. I experienced some communication delays around some questions regarding my mail forwarding and the final cash to close was significantly higher than the initial estimate provided by the lender, which felt abnormal and was a bit of a surprise at the end. Despite these hurdles, the team ensured we stayed on track for a successful closing.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

The Best

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars
headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

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