Tim and Kenny (others) were available past normal working hours. They dealt with each hurdle in a deliberate and efficient manner. They were always courteous and patient with us.
Malachi is a top notch professional, enjoyed working with him would definitely refer
Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.
Give this man and his team a raise for how well they handled our case
The team that I worked with was awesome. Very communicative, clear, and quick. Would HIGHLY recommend.
It was obvious why they do more volume than their several successive competitors combined. It was very smooth, they got me an amazing rate, and helped with a property that others thought was impossible to acquire.
Home buying process was straight forward
We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls
Great Provider!
This is our second loan through VU and each time the experience was greater !!! Holly Ray is the BEST EVER !!!
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Some agents respond quickly, others take quite a while, slowing down the process. For future cases, it'd also be best to have clear communication on what documentation is wanted, what information is wanted on it, and what format it's needed in to begin with instead coming back days or weeks later saying it's not everything needed to meet criteria. Still very much worth working with. Will recommend, and will work with this company again should the occasion arise.
Mr. Dapkus's team consists of very helpful and hardworking loan specialists, namely Lindsay Doty, Jessica Erb, and Kyle McCune. I hope to have these individuals work with me in the future.
Easiest to work with.
Every step of the process was easy because of the people at Veterans United! Such a wonderful experience!
