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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

278,791

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
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1

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Showing all 1,759 Army service member reviews from Kansas

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5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

I will always use Veterans United and hopefully Josie will always be my Loan Specialist.

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Halliburton

NMLS# 1426761

5 out of 5 Stars
Would Recommend

Just thank you all around!

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
Photo submission from Komla A.

Great team... Good experience overall it took me a month to close everything went smooth a fast.. love veterans united..will recommend it to friends and families...

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

As a first time home buyer, I am very pleased with the service and help I recieved from my Veterans United Home Loan Team. They were very open to all of my question and concerns during the entire process. They limited the stress that I had to take on and got my home closed in a little less than 30 days!

Loan Officer: Cole Wright

NMLS# 2064417

5 out of 5 Stars
Would Recommend

It was a clean and efficient process. They were there every step of the way answering all my questions. I’ll definitely go through them again.

Loan Officer: Joshua Kittle

NMLS# 1035193

3.5 out of 5 Stars
Would Recommend

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Choi

NMLS# 34787

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5 out of 5 Stars
Would Recommend

I don't think you would find a better organization to work with like this one. I would suggest atleast trying them out. You won't regret working with them.

Loan Officer: Andy Heifner

NMLS# 2070290

4.5 out of 5 Stars
Would Recommend

The team at Veterans United were very helpful. I only had small times where I was unsure of what I should be doing or if the loan process was going smoothly.

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend

Overall, we felt like Eli, Kaitlyn and Courtney were a dream team. I couldn’t have asked for a better experience. This PCS has been a nightmare, the only easy part of it was the house buying!

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
Photo submission from Elethia S.

My loan officer was the best. She had faith when I didn’t. I’m glad Aimee put up with me and my attitude when I had doubts. She was very knowledgeable and HONEST!!! My husband and I appreciate her very much. I highly recommend her and wish I could do/give her more. Aimee made my experience a lot better. I’m glad I trusted her to get the loan sealed!!!

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Keith

NMLS# 1563990

4.5 out of 5 Stars
Would Recommend

I had a bumpy ride due to costs... They stuck with me and got it done... 5 stars...

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
Would Recommend

Outstanding support from everyone with VU. They made my housing process easy letting them handle all the importance tasks.

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Jarrett

NMLS# 2001664

2 out of 5 Stars

Veterans United is a large organization with a lot of resources but very poor cooperate practices. The overall failure to communicate between the loan team and underwriting team nearly caused my family to lose the contract on our house 24 hours before closing. My realtor told me if I ever use this company again he would not represent me, and I agree. Veterans are better off working with a local bank that cares about people and their homes, who will treat you like a person rather than a number.

Response from Veterans United

Grant, we thank you for sharing your feedback openly and for giving us an opportunity to learn more about your experience. One of our Client Advocate team members has already begun to research your comments, and we will be contacting you soon for more information. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.

5 out of 5 Stars
Would Recommend

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle McKean

NMLS# 640226

5 out of 5 Stars
Would Recommend

Loan Officer: Charlie Racinowski

NMLS# 2015577

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
Photo submission from Michael A.

Loved the experience. If I buy another house it will be through Veterans United.

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

Loan Officer: Trent Matteson

NMLS# 2070262

5 out of 5 Stars
Would Recommend

Not at one point during the process of purchasing my home did I not what was going on or not have someone from the Veterans United team to answer my questions. That's really all I could ask for.

Loan Officer: Trent Matteson

NMLS# 2070262

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Draffen

NMLS# 2023094

More Reviews

See all 278,791 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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