Amazing group of people.
I would just again stress that communication with first time buyers could increase. And maybe I just didn't read something along the way or something. But a phone call after each step is initiated to go over next steps would be very helpful.
Veterans United has a professional, knowledgeable, and above all friendly staff. They truly want to secure a home loan for you. They're thorough and let you know exactly what they need to accomplish this. In addition, they make sure that the home you're interested in does not have major problems i.e. bad plumbing, electrical issues, broken windows. Great home loan team!
Overall great experience, have nothing to complain about. Would recommend and will use again in the future.
Thorough and concise process from start to finish. Jeff and his team were accesible and quick to respond to all inquiries.
I would definitely recommend to all friends and family.
When time permits I will be filing a complaint with the Dept. of Veterans Affairs and my Secretary of State here in MN based off of my experience. If you happen to chose VU for your home buying/refinancing do NOT allow them to send you to Boston National Title for your Title work.
Response from Veterans United
Hi Andrew, your honest feedback is valuable and we thank you for sharing your voice with us. A member of our Client Advocate team has attempted to reach you directly. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.
always in constant contact we always knew where we were at. Very professional!
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Amazing lender and great experience.
Aaron and his group were great! Would use them again. Loved working with Aaron Madrid’s group.
Always be sure your realtor is a good fit. Don’t go with someone just because they were referred to you by a loan company.