Veterans united is awesome. They help you out with every step. My realestate agent loves to work with them. This is my second home and a refinance with them. I won't work with another company. Every last person has been great with me. They make calls for you if you can't do it. They will help you get the correct utility companies.
So far, the only complaints I have are the extra fees (which are an unfortunate consequence of dealing with any lending institution) and not being adequately informed of the procedures for filing a claim on the warranty I purchased with my home.My HVAC system went out within a few months of purchasing my house. Because I didn't know the correct process for filing a claim, I was refused the warranty coverage I paid for. It cost me an extra $11,000.
The process was made easy and painless
Amazing experience, they helped every step of the way made things very easy to understand and answered questions quickly.
Friendly, great personalities to work with. They were forgiving and patient with my forgetfulness. Kept in contact with me through the entire process. The app was easy to work with, to get things accomplished.
I appreciate Robs professionalism, and help. Always there when I needed him, every step of the way.
The team at Veterans United was great in every way! They responded quickly to whatever was needed and did so in a courteous way.They kept us updated continually as the loan progressed. And they were encouraging and positive about getting to closing. They were happy for us when it all was done! Thank you everyone!
Kyle and Megan worked as a team to make my homebuying experience so much easier than I expected. I'll definitely recommend them personally to veterans I know who are looking to buy a house.
Great people to work with
Don & his team did an excellent job of getting our loan approved and closed in record time!!
We are forever thankful to everyone that was involved!
Tom & Lucille
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As a 68 year old Vet having never using my VA loan benefits before, I was a bit skeptical on what to expect...sure glad Bobby Moss answered the phone when I called in. He made the whole experience worry free & walked us through everything. Bobby & his assistant, Jennica, are true professionals & have the perfect personality & temperament to be working with our Veterans...CONGRATS to team Moss/Gomez!!!
Joe Choi and his staff of David and Ashlyn were wonderful. I have used Joe for 4 different home loans, and he has impressed me each time. He is a large reason why I continue to come back to Veteran's United for my home loan needs. The underwriter however, was less than ideal. There were a number of unusual and unnecessary personal information requirements that were strung along over the course of 2 or 3 weeks as the loan was pending final approval. In addition, even after I had fulfilled all the requests for information from the underwriter, there was a lengthy and undue delay in final approval. I had to get personally involved on a number of occasions to push their office along in order to ensure that we met the contracted closing date. We did eventually get to the goal line, but only because of my prompting and prodding along the way.
I have lots of friends that are veterans and will be recommending you to them.
