Veterans United made the whole home purchasing process seamless! They literally did everything and kept me informed on a daily basis with my home loan. I highly recommend them as a veteran 🫡👍
Absolutely wonderful team to work with!!! 10/10!
I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!
Ask for Chris Hill
Brian was amazing from start to finish! He truly made buying our house so easy.
I was juggled from multiple loan officers who work with Trey. They asked for the same information multiple times, never once talked to me personally except when I called demanding action. Five days before my closing my loan officer disappeared and said in a blanket email he would return the day of my closing. I had asked for a remote closing and continued to hear lip service comments like they were working on it and then they disappeared for the duration. In my opinion Trey was not following up on my account until I complained about how unhappy I was. They used a tit;e company who lied to my agent about speaking to me the day before my closing. Then I got a call at 7am Montana time to ask me if I was ready for my closing. I would never recommend Veterans United if this is how you run your mortgage department.
Response from Veterans United
Hey Gayle,
I’m really sorry to hear about the experience you had. What you described doesn’t reflect the level of care and communication we aim to provide for our Veterans and service members. Being passed between loan officers and feeling unheard during such an important process is understandably frustrating, especially so close to your closing.
I’d like the chance to look into what happened and make sure your feedback is shared with the right teams. When you have a moment, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. Our office is open Monday through Friday, 9 a.m. to 5 p.m. CST.
Our experience with Veterans United was being excellent. As first time home buyers, we had heard all the doom and gloom about the process. Veterans United made the experience painless and actually fun. Any veteran looking to buy a home should definitely consider Veterans United, you won't be disappointed.
Cynthia and I were so blessed to have Mike Smith working on our house loan Veterans United you have a keeper in Mike.
We closed in 18 days! Billy and Julie were on top of everything and communicated with us throughout the entire process!
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Everyone at Veterans United, especially Matthew Gandlmayr & Curtis Wiegand were wonderful to work with & made every step of the home loan process very easy. I wouldn’t hesitate to use Veterans United & highly recommend them for your home loan needs. 😊
An outstanding team to work with. They got everything done extremely fast and were more than professional.
This is the 2nd time Ive used Veterans United and I will use then again next time. 100% recommend.
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For the first time buying a home Veterans United was amazing in helping me out.
First Home! VU made it possible.
I would highly recommend veteran united to any veteran. My wife and I could not be happier with the team of people that made our dream come true. From beginning to end we felt extremely grateful for all the hard work and support from the team. Thank you guys so very much. This old Marine will enjoy every minute of our new home
Everyone involved with helping me was super professional and competent. I highly recommend Veterans United.
