Communication wasn’t there, I was told a few days before I needed well test done that I needed one when the results take a week to get back which stopped the refinance process and cost us another 2,000 payment for that month when we were planning on skipping that month. I was sent on a wild goose chase for documents that I had already sent in and was told I needed to resend them but when I asked another person there I was told I didn’t need them. I was also told by the VA that I didn’t need flood insurance and the underwriting team at Veterans United said it didn’t matter what the VA said they said I needed it and that was the last word. We had to have another appraisal written up just for them with flood insurance. The process wasn’t easy and it was very stressful.
Was just strolling and I popped up on a add online and and asked questions and said can it become a reality.
VU has done a fantastic job making the home buying process very simple. I've used VU twice and have been impressed both times. Would recommend VU to any veteran looking for a home.
Choosing Veterans United was the best decision ever. They helped us get our credit fixed and into a home at last!
This is first time refinancing on line, it was very convenient, the only issue i had was the closing agent told me my check would arrive the following day, it hasn't arrived as of today, 6 days. My loan coordinator thinks it may take a week or so. Had I known this I would have elected the wire transfer option.
Veterans united made the home buying process a lot less stressful than I thought it was going to be.
Very easy and comforting. She made us feel better with the process.
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Experience first-hand why 349,268 homeowners give us a perfect score!
Applying for and receiving a home loan approval with Veterans United is a most gratifying experience. I suggest to any veteran who is thinking about buying a home, for your own piece of mind you had better think very strongly about getting onboard with Veterans United.
Veterans United walked me through the loan process step by step with no hassles.
Veterans United was and continues to be so easy to work with and very communicative! Highly enjoy both my experiences with this company.
