The entire team is amazing. Top notch customer service..
Veterans United Home Loans was by far the best lender we’ve ever worked with. The entire team was amazing. They made everything easy and effortless. Definitely 10/10.
Highly satisfied with Veterans United, but more specifically with Jospeh and his team! Every step was super smooth and easy due to the amazing communication. Jospeh and his team were incredibly professional and they made the entire process a breeze! I appreciated their explanations and quick responses to any question I had. I would recommend them to all veterans thinking about purchasing a home!
Veterans United made everything easy — answering every question (and there were many), no matter what time of day they popped into our heads! The VU app was excellent too. 10/10 recommend for any VA loan home purchase!
VU was great to work with. They kept us informed and were helpful any time of day or night.
Chad, Wes and Austin made the entire home buying process painless and easy! I will recommend Veterans United to everyone.
The only issue I had at all during this entire process was lack of communication from Shelbi. There were many times where myself and my realtor would call her and leave a voicemail and not hear back from her. I’m not saying that she isn’t good at her job and I understand that she has a lot going on, but that would be one area that needs to be improved and growth is important.
There were several issues that I felt could have been handled better. A lack of true communication was the biggest stumbling block. VU assumes buyers either know more than they do or assumes you will just let them handle everything and you just go along for the ride. I regret picking VU for this experience. In the future I will make a different choice.
Thanks for the opportunity to buy my first home!
As stressful as the process is they try and make it as palatable as possible and they do a fantastic job and keep you informed thoughout the process. If you call and they can't talk atm they will call back in timely fashion. Emails are even quicker, i appreciate them and their work to get me into my home in an unsavory market.
Just great overall - I have bought many properties in my life — VU was hands down the best.
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Veterans United is the best program for Vets when purchasing a home. I have owned two previous homes and this is by far the best experience. I am glad to have the privilege to be part of this home buying experience from awesome professionals.
My veterans united really exceeded my expectations and made my home buying experience a great one
Ryan and Kelly were great and were very proactive in their communication with us! They got us to the funding table and helped us navigate the loan process while awaiting an atypical difficult probate situation. We definitely recommend.
Veterans United was fast, efficient, and professional service. They are the best.