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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
8,376 reviews
914 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 8,376 Navy service member reviews from Florida

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5 out of 5 Stars

Levi was fantastic. He was patient when I needed to slow things down, and was ready to kick it into high gear when that was what we needed. He allowed us to set the pace, and was always available for answers to any questions we had along the way, as well as providing incredibly helpful guidance, which was very important to my wife and I as first-time homebuyers. I cannot thank him enough, or provide a strong enough recommendation for my fellow veterans to give Veterans United a try. They will have your six and make sure that everything goes right with acquiring your mortgage. The entire team goes the extra mile to make sure that you have what you need, when you need it, and that you understand the process going in so that nothing will catch you off guard. Thank you Levi, and to the whole Veterans United team as well.
Steve & Pam Hawkins
Closed 06-05-2026

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Photo submission from Lisa J.

Even the title company and my realtor were ecstatic working with Carl and the team! Everyone was exceptional!!!!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

0.5 out of 5 Stars
headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars

Brandon and his team are the best of the best! They are so efficient, professional, available to answer the phone and explain scenarios- grateful for another positive transaction and on-time closing!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

Great folks to work with!

headshot image of Michael Ewing

Loan Officer: Michael Ewing

NMLS# 2738218

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4.5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

4.5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
headshot image of Michele Young

Loan Officer: Michele Young

NMLS# 408897

5 out of 5 Stars
Photo submission from Jeffry B.
headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars

My team at Veterans United did a wonderful job getting me financed. Joe and his team were on top of every detail and I had a smooth closing. I would highly recommend Veterans United to any Veteran looking to buy a home. John D.

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Working with Lance Hopper was truly one of the greatest experiences I’ve ever had during such an important chapter of my life. From day one, Lance went far above and beyond the call of duty to make sure everything happened smoothly. There were moments where things seemed impossible, but somehow Lance always found a way to make things happen that I never thought could happen.What stood out the most was his constant support, communication, and dedication throughout the entire process. He never made me feel like just another client, he genuinely cared about helping me achieve my dream. Anytime I had questions, concerns, or stress, Lance was there reassuring me and guiding me every step of the way.Honestly, if it wasn’t for Lance Hopper, my dreams would not have become a reality. His hard work, persistence, professionalism, and heart made all the difference. I can’t thank him enough for everything he did for me and my family. If you’re looking for a loan officer who truly fights for you and treats you like family, Lance Hopper is the person you want in your corner. Highly recommend him to anyone looking to buy a home or refinance!

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

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5 out of 5 Stars

Everyone was a professional

headshot image of Will Moulthrop

Loan Officer: Will Moulthrop

NMLS# 2771700

4.5 out of 5 Stars

Some correspondence and “to-do’s” came late in the evening and representatives were unavailable for questions.

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars

Great people and process from beginning to end

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

4.5 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Photo submission from Rupert P.

Jake and his team were a pleasure to work with and made my usually complicated process very easy! Everybody was so friendly they made me feel like family!

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Mallory Mason

Loan Officer: Mallory Mason

NMLS# 2801193

5 out of 5 Stars
headshot image of Craig Dobson

Loan Officer: Craig Dobson

NMLS# 2734302

5 out of 5 Stars
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars

This is my 2nd home loan with them due to excellent service and we do it again if I were to move and buy another home and I would definitely recommend them to anyone buying a home

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

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