Process was easy and loan officers were available every step of the way to answer any questions or concerns.
I will be recommending VU to all my vet contacts!
I would 100% use Veterans United for a home loan. The team was amazing, responsive, and professional!
Buying a home can be overwhelming, but working with Veterans United turned what could’ve been a stressful process into something genuinely manageable—and even enjoyable. Our loan officer, Mason Maddox, was attentive, knowledgeable, and incredibly easy to reach. He made sure we understood every step and always made time for our questions, no matter how small. Equally invaluable was Dena Singh, our loan coordinator, who truly went above and beyond. She had this amazing way of making everything feel less intimidating—guiding us through the paperwork, checking in often, and offering reassurance when we needed it most. Dena brought warmth and clarity during the moments we felt unsure, and we honestly couldn’t have done this without her. Robin, our homebuying concierge, was also a great resource—friendly, responsive, and ready with helpful tools along the way. With a team like this, we never felt alone in the process. Veterans United didn’t just help us get a loan—they helped us feel at home before we even moved in.
Even while our transaction moved at light speed, Mike and his team took their time to ensure we understood our loan and the steps that needed to take place to get it done - and done right. He listened to us and educated us. He is kind and we could hear his smile through the phone. We highly recommend him!
Stressful but they got it done and we're very happy in our new home thanks to Veterans United.
Very pleased
The team at Veterans United were incredible. Their knowledge base was spot on, there wasn’t a single question that I may have had that this team didn’t have an answer for. Their response time was impeccable. As a first time homebuyer the entire process can be a little unnerving but this team of incredible people made that process smooth and helped me stay informed. This go around was a refinance to get a lower interest rate and I couldn’t be happier. I cannot thank this team enough for their dedication and their overall above and beyond attitude!
Veterans United did work as a team!!
Thank you
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Mike, Jesse and Amy were all very helpful to us!!! Great team!
Thanks to everyone at Veterans United for good fight against one of the worst builders in the history of building!! I very much considered you “having my back” through the process. I don’t give my trust easily, and you all earned it! Thank you again!
Jeff and his whole team were awesome. Jeff always made himself available even on weeks for any questions I may have had. He made sure I understood everything along the way and went the extra mile to ensure everything involved in the loan process went smoothly.
My real estate agent Tiffany was great and super involved in finding us our new home. She was always very professional and courteous.
I would work with this whole team again!
Definitely recommending to my brothers and sisters that i served with
All together VU made this experience better. Everyone, from Jeff to Liz to Levi made me and my wife both feel heard and respected. Any questions we had were answered in a timely answer, even if they were about the most basic things in the process. We want to thank them all, from the bottom of our hearts, for helping us buy this home. It is a dream that we were never sure would actually happen.
Matt Lucas and his team were phenomenal from start to end they had excellent communication with me almost every day couldn’t have made the process of buying a home so easy. I would highly recommend all veterans to use veterans united if you are in the process of buying a new home.. Again Matt you and your team are AWESOME thank you again for everything you have done for me and my family
