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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
3,216 reviews
1,024 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 3,216 Navy service member reviews from North Carolina

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5 out of 5 Stars

Veterans United are the absolute best, from the start to the finish Veterans United was there for us. Larry and his team made this process as smoooth as possible. I’d recommend veterans United to everyone.

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

4.5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars

I already started telling folk about how easy it is if they just make the call.

headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

5 out of 5 Stars

Cory Stipp and team were amazing. He worked with us and answered all of our questions. Cory made sure we got the best loan possible and made sure we understood every aspect of our loan and process. Veteran United, Cory and Team made this whole process smooth and easy to understand.

headshot image of Cory Stipp

Loan Officer: Cory Stipp

NMLS# 2736695

5 out of 5 Stars

Jake Force was amazing and I would recommend him to anyone.

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Photo submission from Renee J.

My loan team was absolutely great!! They even sent me housewarming gifts with my name on them.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars

Charles was very knowledgeable and responsive. He made sure that I was taken care of in every way possible.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

4 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars

Jake was incredibly helpful through the entire process, when we were initially buying the house and later when we were refinancing. He made everything much easier to understand. I would recommend him to any veteran looking to buy.

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

4 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

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5 out of 5 Stars

From your first call you are set-up with a team that will have your back and always be at your side throughout the whole process. Kelly and her team exceeded our expectations with the level of communication thought the whole loan process from pre-approval to closing. Any time additional information was needed from us Kelly or her team members reached out. Any questions we had Kelly the team were a text, email or a phone call away. Always prompt and never having to guess what was next or what the timeline was.

headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

4 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

Second time I have went through VU and they couldn’t have made the process easier .

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Photo submission from Deborah H.

This whole process was easy and stress free. I always felt like I was in good hands and didn’t have to worry about anything. I was supported throughout the whole process And any time I had a concern, I knew I could just call or text and get an answer quickly even on the weekend I wanted to put the offer in on my house.

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

2.5 out of 5 Stars

Too many optical n hoops to go through, made my closing date delayed, because I was buying a condo with an HOA!!

Response from Veterans United

Hi Glen,

Thank you for sharing your feedback. I'm sorry to hear the process felt more complicated than expected and that the additional requirements associated with purchasing a condo contributed to delays with your closing date. I understand how frustrating it can be when obstacles arise and impact your timeline.

I'd like the opportunity to learn more about your experience. Please feel free to contact me at 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars

Was a very smooth process from start to finish. Josh was always available and able to answers questions. Our selling process on our current home was terrible so for our other half of the process buying a new house was awesome to have Josh make it so smooth. He was up for any challenge we gave him thru the process due to the back end of selling our home. I would definitely recommend veterans united to anyone as well as Josh!

headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars

Billy Chard is our MVP!!!! Tirelessly worked, even while on vacation, to make sure we were absolutely taken care of. He made sure the entire process from pre-approval to closing was extremely pleasant. We are forever grateful!!!Overall, we are extremely pleased and grateful for the entire Veterans United team! Thank you so much for your support!

headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars

Nathan was fanominal. Buying a home can be stressful and I was doing the process by myself. Nathan was available by text or phone for the entire process and any question I had. He eased my nerves more than once and I can't say enough about his customer service

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

This Team was amazing through out my process. I received information fast and was able to close on my house in time!Thank you Brett and Bridget for all you help!!

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

The team at Veteran’s United was extremely professional, efficient, and friendly. Bert Shaw was exceptionally helpful throughout the process. I highly recommend Veteran’s United as a lender.

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Photo submission from Joretta C.

Thank y'all for everything

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars

The entire team was extremely helpful and timely in getting everything needed for our closing!

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars

I would give more than a 10 if I could!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

fantastic service! very helpful through the process.

headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

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