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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

278,812

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,722 Navy service member reviews from North Carolina

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5 out of 5 Stars
Would Recommend

The process in whole was great, every step was explained and it was a pleasure working with Amber.

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

When I took out my original loan, Veterans United beat all the others. I decided to go with them the process was simple. Later on I decided to refinance my house, and once again, the process was simple, very easy, and I didn't have to leave my house. They had a notary come to me to sign all the documents. Highly recommended, and will continue to you use them with any future VA loans.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend

The good folks at VU were so respectful and patient with me as a first time home buyer and really made the process very easy and convenient. The online paperwork options really made the whole experience not only faster than I expected, but much more bearable for someone like myself who really has a hard time dealing with strangers due to PTSD and during a pandemic where a contactless team feels like they're right by your side every step of the way. Lee, Nicole,Amanda, and the rest of my team are the very best at what they do and I am very grateful and lucky they were chosen as my loan team.

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend
Photo submission from Aaron L.

Mike Wilson, our loan officer along with his professional team, was always very responsive, patient with our questions (Lol, we had a lot), and understanding. One word to describe Mike Wilson would be outstanding! He did exactly what he promised. And that was to get my wife and me, into our brand new home as quickly and as smoothly as possible. We are blessed to say that our experience with Veterans United has been nothing but amazing. We could not have asked for a better group of individuals to help us with our home buying purchase. #ProudVeteranhomeowner

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

I was referred to Veterans United by my brother and sister-in-law. I would now refer Veterans United to someone else. In my experience, everyone was quite professional, knowledgeable, and helpful. I never felt pressured. The system itself is geared to assist and guide the mortgagor. It's well-organized and easy to understand and navigate. I felt as though I was an integral part of my own loan process and learned quickly through active participation and assistance from my Loan Specialist and team. I never felt clueless, confused, or abandoned. By the end, I felt familiar with the loan documentation and all questions had been addressed along the way. Because of this, I felt comfortable and informed during the closing itself; that meant a lot to me. With Veterans United, the entire evolution from beginning to end was exemplary and couldn't have gone any better than it did. I would recommend Veterans United to anyone considering a V.A. mortgage.

Loan Officer: Kyle Boger

NMLS# 1483287

2.5 out of 5 Stars

Loan Officer: Meghan Buchert

NMLS# 710485

3.5 out of 5 Stars
Would Recommend

Loan Officer: Amanda Baker

NMLS# 2132117

5 out of 5 Stars
Would Recommend

I have always used NFCU believing that they was the be. I kept hearing about VU and decided to give them a try. And with that said I will be recommending them to all my Family and friends.

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Highly recommended

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend

Krystal is always quick to respond and fast to follow up. A true professional. Makes the mortgage process a smooth experience.

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

I recommend Veteran's United. I never really heard of them before this, but just like their Rob Riggle commercials, they were a pleasant surprise. The team I worked with was very responsive at every step of the way. My loan was given an excellent interest rate. During my process of buying a home we did hit a road block with the appraisal where it came in significantly lower than expected, I was provided excellent instruction on how to handle this by the team I worked with from every member, whether it be the loan team or their recommended Realtor, and it did result in an increase in the value of the home.I hope if you select them you feel as informed and confident through the process as I was with Daniel Perry Bailey Baker, and Dan Hamel.

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Very easy and quick

Loan Officer: CJ Bommarito

NMLS# 1995169

5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

4.5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey N.

Great rates! My closing company said my rate was the lowest they had seen. Very friendly and courteous staff. Although I didn’t really need it, the concierge service is great to offer as well to help with finding local utilities and services. My loan officer Dustin kept me informed and was always available and quick to return calls.
The “To Do” list is easy to use to upload documents.
Would highly recommend.

Loan Officer: Dustin Johnson

NMLS# 1927297

4.5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

The experience with Veterans United was beyond excellent and outstanding. The staff are true professionals that are there for the service members, both Active and Retired. Their knowledge of what has to be accomplished is beyond comparison. Most importantly they are there for us not to benefit from someone who needs their help. TOTALLY HONEST organization. Great Experience!

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Bekah Getz and Jordan Craig were a pleasure to work with as well.

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

FAR Surpassed every other Mortgage or Bank I have ever dealt with hands down and I have purchased many homes!
To sum up Veterans United in a sentence: They treat you like you're their 1st customer and their whole business is based on accomplishing your purchase as their only mission.
Jeremy Landrey and his Team are FIRST RATE operators in handling any issue. I can not overstate how great VU is! If your Active or Veteran seek them out, seriously. Better than NFCU or USAA in my opinion

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

4 out of 5 Stars
Would Recommend

Loan Officer: Steven Blakley

NMLS# 1541777

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

3.5 out of 5 Stars
Would Recommend

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
Photo submission from David C.

I would highly recommend Veteran's United for your home buying experience. Very stress free & helpfull with any questions. The loan process was very quick & hassle free. A great company to work with.

Loan Officer: Joshua Mantle

NMLS# 1450301

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend

They are the BEST!!! Made it very easy for me. AWSOME JOB THANKS!!!!

Loan Officer: Mystle Schellhorn

NMLS# 1698291

More Reviews

See all 278,812 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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