Too many optical n hoops to go through, made my closing date delayed, because I was buying a condo with an HOA!!
Response from Veterans United
Hi Glen,
Thank you for sharing your feedback. I'm sorry to hear the process felt more complicated than expected and that the additional requirements associated with purchasing a condo contributed to delays with your closing date. I understand how frustrating it can be when obstacles arise and impact your timeline.
I'd like the opportunity to learn more about your experience. Please feel free to contact me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Was a very smooth process from start to finish. Josh was always available and able to answers questions. Our selling process on our current home was terrible so for our other half of the process buying a new house was awesome to have Josh make it so smooth. He was up for any challenge we gave him thru the process due to the back end of selling our home. I would definitely recommend veterans united to anyone as well as Josh!
My loan team was absolutely great!! They even sent me housewarming gifts with my name on them.
Billy Chard is our MVP!!!! Tirelessly worked, even while on vacation, to make sure we were absolutely taken care of. He made sure the entire process from pre-approval to closing was extremely pleasant. We are forever grateful!!!Overall, we are extremely pleased and grateful for the entire Veterans United team! Thank you so much for your support!
Nathan was fanominal. Buying a home can be stressful and I was doing the process by myself. Nathan was available by text or phone for the entire process and any question I had. He eased my nerves more than once and I can't say enough about his customer service
This Team was amazing through out my process. I received information fast and was able to close on my house in time!Thank you Brett and Bridget for all you help!!
The team at Veteran’s United was extremely professional, efficient, and friendly. Bert Shaw was exceptionally helpful throughout the process. I highly recommend Veteran’s United as a lender.
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The entire team was extremely helpful and timely in getting everything needed for our closing!
I would give more than a 10 if I could!
fantastic service! very helpful through the process.
This whole process was easy and stress free. I always felt like I was in good hands and didn’t have to worry about anything. I was supported throughout the whole process And any time I had a concern, I knew I could just call or text and get an answer quickly even on the weekend I wanted to put the offer in on my house.
VU got the job done quickly, Professional, responsive, and truly dedicated. If you want someone who will fight for you, this is the one.
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Working with Blake and Michael made my process so much easier! They communicated well with me, and made sure I was updated through every obstacle! Thank you both so much!
We were beyond pleased with our whole team. We would recommend Veterans United 100%.
As first-time homebuyers, the process could have easily felt overwhelming, but Chris and the entire MyVU team made our dream of homeownership a reality.Their professionalism, patience, communication, and dedication throughout the process were outstanding. Chris was always willing to answer questions, return calls, and help us navigate every step with confidence. Even when challenges arose, the team remained committed to finding solutions and keeping us moving forward.We are incredibly grateful for the hard work and support that helped our family get into our new home. Thank you, Chris and the MyVU team, for going above and beyond. We highly recommend them to anyone looking for a knowledgeable and caring mortgage team.— Tusharm & Keri Chavis
Thank y'all for everything
I had an amazing time working with Veterans United, they made sure I was supported every step of the way. They made their app very SIMPLE to use, it gives you a to-do list of tasks that you need to complete prior to moving onto the next steps of the home buying process! I worked with Burke and Kayla who are equally wonderful and very knowledgeable, they have no problem slowing down and being able to make sure you understand completely the documents you are signing!
good company to work with. answered all my questions in a timely manner. made my house buying process smooth and easy for me
