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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
3,291 reviews
918 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 3,291 Navy service member reviews from North Carolina

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5 out of 5 Stars

All parties involved in my 1st home buying experience were phenomenal. Veterans United really went above and beyond to ensure a smooth and seamless process, and saved me more than a few dollars might I add. Everyone stayed transparent and easily accessible from beginning to closing. There was quite a bit of leg work to do on my end, which was expected. The process of buying a home is nothing like renting an apartment. However, the team at Veterans United made it feel just as simple. I appreciate that and the entire team for finally making me a home owner. Thank you.
Special thanks to Amy my agent, Courtney my home buying concierge as well as John and Mason my loan coordinators. Job well done!

headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer Team Lead: Joseph Choi

NMLS# 34787

5 out of 5 Stars

Larry is great! Veterans United did exactly what they said they would do and it was done professionally and with kindness and expertise. Very pleased!

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Photo submission from Alfonzo S.

I already started telling folk about how easy it is if they just make the call.

headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

Ben and his group were great. Process of getting my new home was very streamlined and easy

headshot image of Ben Choi

Loan Officer Team Lead: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
headshot image of Nathan Corley

Loan Officer Team Lead: Nathan Corley

NMLS# 1113688

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5 out of 5 Stars
headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

4.5 out of 5 Stars

It was a pleasure working with Veterans United throughout the buying process of our new home. They were always responsive to our questions and needs, available whenever we required their assistance, and seemed to have our beat interests in mind throughout securing the loan. I would highly recommend them, especially Mr. Aaron Brooks and his team.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars

The entire process was easy with Veterans United. They give you an easy to use portal and tell you exactly what you need to upload. Compared to NFCU and USAA this made it super easy. The team here in Fayetteville were outstanding and I couldn't be happier with this process.

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
Photo submission from Renee J.

My loan team was absolutely great!! They even sent me housewarming gifts with my name on them.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

4.5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars

Very professional and walked with me every step of the way

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

Ready to see for yourself?

Experience first-hand why 381,257 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

Sheldon and his group were outstanding could not have asked for better support

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Photo submission from Deborah H.

This whole process was easy and stress free. I always felt like I was in good hands and didn’t have to worry about anything. I was supported throughout the whole process And any time I had a concern, I knew I could just call or text and get an answer quickly even on the weekend I wanted to put the offer in on my house.

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars

The team was exceptional. Always timely with responces and answers. Polite, friendly and I always felt that they had my best interest in mind. I have referred a young man to Michael personally. I told him Veterans United is the only place to go for your VA loan and gave him the number and extension for Michael Ewuing. You guys Rock!!!

headshot image of Michael Ewing

Loan Officer: Michael Ewing

NMLS# 2738218

4 out of 5 Stars
headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

My two previous buying experiences with other lenders were not good experiences. But working with Eric, CJ, & Trenton this time was a whole new, positive experience. I was in an urgent situation, & everyone did their best to keep things moving forward as quickly as possible. I was very anxious about the whole situation, but Eric was incredibly patient with me. Everyone treated me with kindness & respect, which is certainly not what veterans nowadays experience. Although I'm hoping not to move again, if I ever need to, I will not hesitate to go through Veterans United again. I even recommended VU to my neighbor today! Ty so much! Y'all are amazing!

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

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