Daren Bodine and his team were excellent. Minimal stress for purchasing a home.
Got in contact with them to see my buying power. Could not make up my mind in the beginning, but once I got serious Jake and team we ready to go.
My loan team was absolutely great!! They even sent me housewarming gifts with my name on them.
Devon saved the day when NFCU completely dropped the ball. I would have lost the cabin as financing would not have been acquired in time if I stayed with NfCU. So glad I jumped ship…pun intended
Matt was amazing! Answered all our questions/concerns and made the process super easy. He even helped us with our first realtor who was horrible and got us a new realtor who was awesome. If he didnt know the answer he would get back to us and didnt ignore our question/comments/concerns. Was willing to work with us on our night shift sleep schedule.
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This was my second time working with Dustin, and he was just as great as the first. He kept me informed every step of the way, was always quick to answer my questions, and took the time to explain everything so I felt comfortable throughout the process.
The rest of the team was just as helpful. Victoria, my Home Buying Concierge, made sure I had everything I needed to get settled, including helping with utilities and other resources. Becca was also great and made the whole process feel smooth from start to finish. I really appreciate everything the Veterans United team did and would definitely recommend them!
Veterans United are the absolute best, from the start to the finish Veterans United was there for us. Larry and his team made this process as smoooth as possible. I’d recommend veterans United to everyone.
I already started telling folk about how easy it is if they just make the call.
Cory Stipp and team were amazing. He worked with us and answered all of our questions. Cory made sure we got the best loan possible and made sure we understood every aspect of our loan and process. Veteran United, Cory and Team made this whole process smooth and easy to understand.
This whole process was easy and stress free. I always felt like I was in good hands and didn’t have to worry about anything. I was supported throughout the whole process And any time I had a concern, I knew I could just call or text and get an answer quickly even on the weekend I wanted to put the offer in on my house.
Jake Force was amazing and I would recommend him to anyone.
Charles was very knowledgeable and responsive. He made sure that I was taken care of in every way possible.
Jake was incredibly helpful through the entire process, when we were initially buying the house and later when we were refinancing. He made everything much easier to understand. I would recommend him to any veteran looking to buy.
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From your first call you are set-up with a team that will have your back and always be at your side throughout the whole process. Kelly and her team exceeded our expectations with the level of communication thought the whole loan process from pre-approval to closing. Any time additional information was needed from us Kelly or her team members reached out. Any questions we had Kelly the team were a text, email or a phone call away. Always prompt and never having to guess what was next or what the timeline was.
Thank y'all for everything
Second time I have went through VU and they couldn’t have made the process easier .
Too many optical n hoops to go through, made my closing date delayed, because I was buying a condo with an HOA!!
Response from Veterans United
Hi Glen,
Thank you for sharing your feedback. I'm sorry to hear the process felt more complicated than expected and that the additional requirements associated with purchasing a condo contributed to delays with your closing date. I understand how frustrating it can be when obstacles arise and impact your timeline.
I'd like the opportunity to learn more about your experience. Please feel free to contact me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
