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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
5,604 reviews
819 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 5,604 Navy service member reviews from Texas

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5 out of 5 Stars

Made the entire process so easy from beginning to end. Excellent communication with the entire staff, especially Dylan, who walked us through the entire process seamlessly. I highly recommend Dylan and his entire team at Veteran's United. Thank you!

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars

We had a great experience working with Justin during our refinance process. From start to finish, he was incredibly knowledgeable, responsive, and genuinely committed to helping us secure the best possible outcome.Justin took the time to clearly explain every step, answered all of our questions with patience, and made what could have been a stressful process feel smooth and manageable. His attention to detail and proactive communication gave us confidence that everything was being handled correctly and efficiently.What really stood out was his dedication to finding the best rates and terms for our situation. We truly felt like he had our best interests in mind every step of the way.We highly recommend working with Justin if you’re considering refinancing or need guidance with a loan. His professionalism, expertise, and care made all the difference.

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars

Great to work with made buying a house easy

headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Photo submission from Phillip P.

I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars

This is my THIRD purchase with VU. They’re honest and they communicate quite a lot. Be kind with them and they’ll set you up!

headshot image of Mary Teson

Loan Officer: Mary Teson

NMLS# 1974450

5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

3.5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

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5 out of 5 Stars
headshot image of Steve Rose

Loan Officer: Steve Rose

NMLS# 949056

4 out of 5 Stars

The overall performance of the team was outstanding. The only issue I had was having to submit the same documents multiple times in order to proceed.

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars

Steve was so kind throughout the process! He was always available and returned promptly with information I requested. His team was fantastic as well making the experience easy and enjoyable all the way around! Thank you!

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars

The Veterans United Teams led by Adam Craig did a superb job. They made this process incredibly easy.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars

Tyler is amazing this is our second time working with him on a purchase and much like the 1st time amazing all the way around

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Photo submission from Madelyn Q.

Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars

Matt, Nikki and Rachel are the best

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars

As a first time buyer I was nervous during the process, and the Veterans United team went above and beyond to get us closed and on a time crunch! We are very satisfied!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

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Experience first-hand why 364,971 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

Everyone was very helpful and the concierge service was also very good. It was a great experience.

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars

Allie and Bryan did an amazing job with process and getting me to the closing table. I have bought houses in the past, but never experienced the consistency from any other company! Thank you and look forward to working with you again!

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

Emily has been on the look out to lower my interested. She keeps an eye out for I’m sure not only me but way for us Veterans to save us money. Been in contact with her as interest rates go up and down. Can’t say enough about her professionalism. Thank you!!!

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

4 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Photo submission from Herbert J.

Using Veterans United for the purchase of our new home was the best decision we could have made. From start to finish the whole team was working for us and made this process a breeze, I highly recommend Veterans United to everyone.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

Nick and company did a great job helping us with this purchase.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

4.5 out of 5 Stars

I cannot thank Alex enough for his support in helping me get into my new home. He was so much more than just a loan officer; he was a true advocate for me every step of the way. When things got complicated, Alex had the expertise and patience to get it done. I felt like I was his only client. I am forever grateful for his hard work and commitment!"

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Joshua Schmidt

Loan Officer: Joshua Schmidt

NMLS# 2736706

4.5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

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