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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

278,791

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,992 reviews from Hawaii

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5 out of 5 Stars
Would Recommend

Superb customer service and extremely seamless refinance process. I was most impressed with their mostly online system which helped expedite the document collection/refinance process which could be slow when using paper copies. Highly recommend to anyone looking to finance or refinance a home, they definitely take good care of their active duty military servicemembers and veterans!

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend

Thank you

Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Pare

NMLS# 2070441

4.5 out of 5 Stars
Would Recommend

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

Loan Officer: Lenni Oh

NMLS# 1378325

3.5 out of 5 Stars
Would Recommend

Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend

Loan Officer: Lenni Oh

NMLS# 1378325

4.5 out of 5 Stars
Would Recommend

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend

Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
Would Recommend

My loan specialist, Micah, was attentive and responsive whether via text or phone, he answered all my questions. The refinance process was straightforward and compared to other lenders, to include my initial lender, I was able to get the best APR and reduced monthly payment with veterans united. I will be recommending to fellow veterans.

Loan Officer: Micah Yoshimura

NMLS# 459383

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5 out of 5 Stars
Would Recommend

Loan Officer: Lenni Oh

NMLS# 1378325

4 out of 5 Stars
Would Recommend

Loan Officer: Alex Tuttle

NMLS# 1847326

4.5 out of 5 Stars
Would Recommend

Every person I worked with was knowledgable and helpful.

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

Very helpful

Loan Officer: Weiwei Doseo

NMLS# 1028117

4.5 out of 5 Stars
Would Recommend

The online portal was very convenient to complete tasks and know the status of the loan

Branch Manager: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United for Active Duty Military and Veterans that are searching for their new home. The entire team was incredibly professional and made the process enjoyable.

Loan Officer: Alex Tuttle

NMLS# 1847326

4 out of 5 Stars
Would Recommend

VA loan is a good resource which helps veterans in finding a fordable home. Thank you VA loan.

Branch Manager: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend

Thank everyone in your company for helping me find my forever home. Please let WeiWei and Lee Know that they are the Rocks Stars, the top notch Professionals, and the most valuable players in helping me make the biggest purchase in my Life.

Loan Officer: Weiwei Doseo

NMLS# 1028117

4.5 out of 5 Stars
Would Recommend

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Chang

NMLS# 372259

5 out of 5 Stars
Would Recommend

I will tell everyone I know to use your service, your team is amazing.

Loan Officer: Christina Squires

NMLS# 1938562

Ready to see for yourself?

Experience first-hand why 213,019 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Branch Manager: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend

Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
Would Recommend

We had a great experience with Veterans United. I would strongly recommend them to all Veterans. Of course we all know, that a company is only as good as the people that work for them, and in my opinion, we had the best the Hawaii branch had to offer! I can honestly say I will never use a different lender!

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend

Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
Would Recommend

Veterans United is very straight forward with documentation requirements which are extremely easy to upload to your loan dashboard for your entire loan team to see instantly.
The entire process from "Application to Funding" was an amazing 52 DAYS!!

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend

The invisible plus is the web portal. Now the picture of the service man sitting on his couch with his phone is a pushing the ease of the process a bit. There is work that gets you off the couch, but it makes the portal makes the work of providing documentation a managable process. The videos are helpful and there is never a point that help is not within one click away and on the visible screen. It helped us stay on track and move quickly through the process.

Loan Officer: Micah Yoshimura

NMLS# 459383

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See all 278,791 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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