Brian Flanigan was very helpful and responded quickly to most questions. He was a pleasure to to deal with on a daily or weekly basis.
Jon Behan was very helpful and wonderful to work with. We thank him for making this long process a whole lot easier for us! He made working with Veterans United worth while!
Nichole was very patient with me when I undecided if I wanted to buy
The outstanding customer service began with the initial website inquiry and the initial phone call an hour later. It was late at night and Ashley was on the other line asking how she could help. From then on, she and the rest of the team were flawless and simply amazing to work with. I would and have recommended them to colleagues. Thank you for the support!
First time dealing with veteransunited, my loan was transferred to some company called pennymac within the first week of closing on the house. Would of liked to deal with veteransuntied directly throughout the loan process. Not some unknown bank.
due to closing delays I was forced to live in a basement apartment for a week during the coldest stretch of weather in Mass. with 2 dogs 3 kids and my wife. it also affected 3 other families.
The website and user interface was easy to use and keep track of the steps towards closing. We also had to delay our initial closing and your team remained in contact.
staff were helpfull, polite and knowledgable.
From the beginning of the process to the closing, Matthew Poppa and his team were very helpful in guiding us through the whole affair.
Clint Hamilton and Matt Thill were amazing!! They made my experience flawless. I am so happy I got to work with them. They made buying a house the easiest thing I’ve ever done!! Thank you so much!
Daniel and Lauren had a lot of patience with me when I was slow providing documentation.
He was always in communication with us, our agent, and the sellers.