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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

149,808

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
110,037
4
31,587
3
5,261
2
1,606
1
1,317

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Showing all 1,747 reviews from Massachusetts

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5 out of 5 Stars
Would Recommend

From start to finish Dave and his team were great to work with. Even the Lighthouse program coordinator was great to work with. Any questions we had were answered quickly. The online system made everything a smooth process and easily accessible if we wanted to look back at it.

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey G.

You can't go wrong with Veterans United Home Loans! They made my application to closing process a breeze. Their thoroughness in research, took care of a title issue that could have become a problem in the future! Great thanks for all their support!

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend

The best part of my home buying process with Veterans United was my team, both my transition and loan officer did an awesome job! Thank you for all your support through it all!

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

Total professional service from the beginning till the end!!!! I was married during this home buying process and they sent a beautiful gift. How many companies do you think would do that? Simply amazing experience. Thank you for everything.....

Loan Officer: Stefanie Snow

NMLS# 1116265

2 out of 5 Stars

Very attentive and responsive while they are trying to get you business, then communication dropped to little to no responsiveness when trying to get in touch with the loan officers. I wouldn't use them again, however the loan manager did negotiate on loan fees in order to resolve our complaints, which was a fair resolution to the problems we had.

Response from Veterans United

Hi Salvador. We're glad to hear we were able to resolve any issues you had and make it right for you and your family. We will use your feedback to ensure we provide top-notch service to all of our military families. Thank you for taking the time to share your experience.

5 out of 5 Stars
Would Recommend

ALL VETERANS SHOULD NOT LOOK FOR ANY OTHER LENDER THAN UNITED VETERANS, THEIR SYSTEM IS EASY TO WORK AND ALL OF THEIR REPS ARE INFORMATIVE AND WORK WITH YOU.

Loan Officer: Jake Kraft

NMLS# 1223553

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
Ivan M

I went into this process not knowing and not having any experience with VA loans. The way Janet Bowe and Tommy Purk guided me, explained everything to me was very appreciated. They relaxed any type of anxiety I had which made this a very pleasant experience.

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

A good experience

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Thill

NMLS# 1504452

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Schultz

NMLS# 896562

4 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Loan Officer: Bradley Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

I strongly recommend veterans to seek out veterans United . They brought my dream come true

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend
Michael Labo

I would highly recommend Veterans United to every and any veteran I know or come across. They really care about you and will do everything they can to help you get the home of your dreams. Chris was outstanding. He was helpful and made this process much easier than expected.

Loan Officer: Chris Shoemaker

NMLS# 1313759

5 out of 5 Stars
Would Recommend

Loan Officer: Darin Jobe

NMLS# 1245880

4.5 out of 5 Stars
Would Recommend

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Thornton

NMLS# 45514

2.5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

In the early month of February 2019 I had come across an ad on the computer for refinancing homes for veterans. Well I texted on line and was introduced to Dava turk and Morgan Robinson. These two were a pleasure and patience individual to work with. I really did not have to much knowledge for today’s technology and computer skills. As frustrating as it was for me they walked me thru very gently and made me not give up. Well in April of 2019; my paper work finally was completed and they quickly had me receiving my refinancing loan right away. Thanks to the staff at veterans home loans.

Loan Officer: Dava Turk

NMLS# 1812721

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See all 149,808 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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