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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

135,292

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
116,571
4
14,774
3
2,191
2
995
1
761

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Showing all 1,622 reviews from Massachusetts

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5 out of 5 Stars
Would Recommend

After a long process with another bank, I transferred everything to Veterans United... BEST DECISION EVER!!!!Veteran friendly, helpful, getting you all the options and suggestions possible, understanding, fast processing, friendly, easy going, patience... Josh and his team was super!!!!!

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars
Would Recommend

I couldn't imagine having to go through this process with someone else. No one else would be able to meet the standards that Veterans United set. They came highly recommend from two other family members and I would highly recommend as well. Thank you Katie and Camron!

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Very smooth process and very helpful staff. I did 99% of the home buying process on my phone. It couldn't have been easier.

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
Ivan M

I went into this process not knowing and not having any experience with VA loans. The way Janet Bowe and Tommy Purk guided me, explained everything to me was very appreciated. They relaxed any type of anxiety I had which made this a very pleasant experience.

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Veterans United is the way to go. This team will make sure everything goes the wa it supposed to. Great working with them.

Loan Officer: Michael Pitts

NMLS# 583598

4.5 out of 5 Stars
Would Recommend

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

This was my first home buying experience and Bill had made it so clear and easy to understand the world of mortgages and everything alike. Bill, to me is a top of the line advisor and customer service expert. His knowledge on his trade always came through to answer my questions and above all he continued to put me first throughout the experience. I feel as if I had gotten a good deal on my first home but also given the most genuine experience I could have received. I thank Bill for everything that he has done for me and will continue to do. Thank you for everything!

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

It seems like a thousand questions and constant emails to answer but it's all part of the experience. Just hang in there and let your dreams come into fruition. We did a lot of praying too and that helped us through. The end result is worth the struggle getting through the whole experience. GOOD LUCK1

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Amazing experience, very friendly professional staff.

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

I first used Veterans United when I purchased my home 5 years ago, and I had no hesitation calling them again when I decided to refinance. They make the entire process as stress free as possible, and their online system makes the whole process so easy. Great service!!

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
Michael Labo

I would highly recommend Veterans United to every and any veteran I know or come across. They really care about you and will do everything they can to help you get the home of your dreams. Chris was outstanding. He was helpful and made this process much easier than expected.

Loan Officer: Chris Shoemaker

NMLS# 1313759

5 out of 5 Stars
Would Recommend

Best of the best and will help you 100% with any and every question or concern you may have.

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Veterans United Home Loans is a great company! As a first time homebuyer the process can feel overwhelming and scary. Veterans United made the process easy and seamless. I worked with Mike, Nate, and Erin from start to finish. The customer service, attention to detail, communication, and priority they gave me is unparalleled! I will refer any veteran that I know looking to buy a home or refinance to Veterans United!

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Overall I strongly recommend Veterans United Home Loans to everyone!

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Good experience overall and Jenna deserves a raise :)

Loan Officer: Jenna Pahde

NMLS# 1421181

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

We had an amazing experience with Donald and Kristen. They were always on top of everything. We closed on our first home before the estimated closing date. Thank you so much! we will recommend veterans united to family and friends.

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Explained everything in detail and helped as best as they could to get the job done!

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Lyman

NMLS# 1312488

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

4 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

We were nervous newlyweds looking for our first home, everyone we dealt with at Veterans United was friendly, eager to help, and extremely patient when explaining the process...Thank You!!

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

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See all 135,292 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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