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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

139,931

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
120,767
4
15,116
3
2,239
2
1,028
1
781

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Showing all 3,979 reviews from Missouri

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

I worked with Steph Buckridge and she was amazing. Her expertise is the best I've encountered as this is my 2nd VA loan, 3rd mortgage. Their technology is extremely user friendly as I'm technology challenged and I had no issue. From start to end, I was able to get a loan commitment in less than 30 days. She made a typically stressful process run smoothly. Would highly recommend.

Loan Officer: Steph Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend
Photo submission from Lauren S.

Nick Holman and his entire team constantly went above and beyond for us! We had a very short closing period (that included three major holidays) and our closing was on time and super fast! Nick also attended our closing to help with any questions and to expedite the entire experience. The entire team was always on the same page, fast with responses to questions, and always so kind and helpful (even with our silly questions). They were always just a call, text, or email away. The software to upload all of our documents was also super user friendly and made it so easy on us to have everything turned in fast! Extremely satisfied and can't even begin to describe our gratitude. Thank you so much!

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Great service, with easy to follow instructions, conscientious staff, and easy access to our loan officer and his team, any time we had a question. Highly recommend.

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Veterans United was definitely the best choice for us. We was always informed every step of the way. The portal used made it so much easier and faster to do paperwork. Words can not describe how happy we are with the entire experience with Veterans United. They have made our dreams come true and we now have our dream home.

Loan Officer: Craig Brumfield

NMLS# 857001

3.5 out of 5 Stars
Would Recommend

Very nice and professional people with quick responses to any questions.

Loan Officer: Samantha Buckridge

NMLS# 1116562

4.5 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

4.5 out of 5 Stars
Would Recommend

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

3.5 out of 5 Stars
Would Recommend

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Quint

NMLS# 1249194

3.5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

3 out of 5 Stars
Would Recommend

The comment that my wife and both would be. When you want a VA loan done right and in a timely manner ask for Mr. Matt Etling. He will do everything he can to take care of you as a client (veteran).

Response from Veterans United

Thank you for the positive feedback Weston. We are sincerely grateful for your business and encouraging words. Based on your rating, it appears we might have room to improve. We do not want to make assumptions; therefore, we invite you to connect with a member of our Client Advocate team. We value your thoughts on improving our client experience.

5 out of 5 Stars
Would Recommend
Photo submission from Neil C.

John points you in the right direction even from getting your credit score in better standings by referring me to Patty inside VU. At VU you will find that professional services with qualified people who will work in your best interest. They care about seeing you succeed. They are equipped with all the tools to see the job done right and thru to completion. John along with Ashton on the lending side were focused, caring , straight forward, and initiate the confidence you will need to help carry all the way to closing.

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend

Such an easy process.

Loan Officer: Tim Langdon

NMLS# 610467

4.5 out of 5 Stars
Would Recommend

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

Very happy with Joe, he went out if his way to contact me for a refi. He lowered my payment by lowering my interest rate. Extremely happy and I will continue to do business with Veterans United. Thank you.

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

This was a pain free loan process and quick. I would recommend this team to any veteran.

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

If Adam Craig & Jake Wandel are accurate examples of Veterans United you CAN'T go wrong!!

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Veterans United loan process was so easy. Our loan officer Sam was great and made himself available 24/7.

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

Loan Officer: Tina Guerra

NMLS# 465979

5 out of 5 Stars
Would Recommend

Lance and his team they are so professional that they help me all the way

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
Photo submission from Joseph L.

Ashley Cook and her team went to the extra mile to help me with my new home and did her best and listened to what I needed to get it done. Thank you Ashley! Job well done.

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

I had the

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Great team in Columbia Mo to work with. Every step of process was very easy and website was very easy to upload documents. We moved from Texas to Missouri and did most of our paperwork through our phones.

Loan Officer: Jake Faerber

NMLS# 838645

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See all 139,931 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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