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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
13,434 reviews
859 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 13,434 reviews from Missouri

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5 out of 5 Stars

Noah and Zach have made this process such a joyous time for me and my family. I can’t say enough how much I appreciate their help in the whole process.

headshot image of Noah Reff

Loan Officer: Noah Reff

NMLS# 2512328

5 out of 5 Stars
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

4.5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

Team Don Delaney and Jeremy are the absolute good in the business. They walked me thru every step.this was the first time I had ever taken such endeavor all on my Own but each one of them were so kind and took the time to explain everything and help me understand every detail. I could not be happier in my new home.iys all thanks too Delaney Don and Jeremy. Three of very best earth Angels.
Can't thank you guys enough... Monika Hedglin.❤️

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

The entire team at VU goes above and beyond for veterans! My family and I could not have worked with a better organization. They treated us like family from day one and beyond closing
Thank to Mason, Kara, Ryan and the whole team at Veterans United for making our dreams of home ownership a reality!

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars

I love working with veterans united, it's been a great experience every time.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

A Thousands THANKS 😊 to Jose Banuelas and Cierra Halbirt. It was a tiresome journey, but they kept us motivated. They both were so professional and friendly. They kept us calm through the whole journey. They weren't satisfied unless we understood every step that had to be taken. Very satisfied with the both of them. Will refer Jose to friends and family. SATISFIED YES 😌 Thank you Jose and Cierra...

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

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5 out of 5 Stars

I worked with Heather Carmichael and her team for a VA refinance. Heather and her team were extremely helpful and the process was very easy. I would definitely recommend them.

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars

As first time home buyers we knew we needed a great team to support our military move. At Veterans United, we found that team and really enjoyed working with Austin and Brenda! We would recommend them to our military network again!

headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
Photo submission from Dennis R.

Mark, Andrew and the whole team was awesome and ensured to help from start to finish and didn’t give up. Thanks for all the hard work and dedication, your team makes it from a dream to a reality.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Ryan and his team have always kept the upmost professional standards. When I informed Ryan that I would be traveling for work and I would need to close as soon as possible, he and his team got me closed within 2 weeks.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

I loved my loan team. They worked together flawlessly to make sure I got the home I wanted without any hiccups.

headshot image of Dan Schwab

Loan Officer: Dan Schwab

NMLS# 2732944

5 out of 5 Stars

Zach stayed on top of our deal and kept ahead of any potential problems allowing us to close quickly and without hassle.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

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Experience first-hand why 360,798 homeowners give us a perfect score!

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4.5 out of 5 Stars

Everyone that I worked with provided outstanding service and was concerned about fulfilling my requests and answering all questions. They responded quickly and accurately

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars

Amy is the best , having her work things in and out she got the job done every time. Would definitely send people to her

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

3.5 out of 5 Stars

They were great. I think the app was relied upon a little too much instead of communicating directly, but it was painless and easy. I don't know who chose the title company, because I did not. But they gave an initial estimate of their charges to VU, but charged me nearly double of their estimate. Not VU's fault, but they chose them.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

0.5 out of 5 Stars

4 months 14 days later I'm Finally done with this nightmare. One unnecessary complication after another. I suspect biased service / treatment throughout the ENTIRE process. Very little useful guidance or assistance from my "team" (except for Melissa she was Awesome and did what she could to help) lackadaisical to no communication combined with days of absolutely no progress. My loan officer was out of the office for weeks on end, well aware of the closing date when he left. Reflecting it appears there was no concern or communication about handing off my file to someone that would be in the office able to give my file the attention it needed. To accept a contractual down payment while questioning rent credits from the same funds and contract is mind blowing no one can make that make sense on their best day. In short if Anyone ask me about this company my words will be "RUN AWAY fast and far as you can. There are better options I'm sure!".

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

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