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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

126,788

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
109,011
4
14,040
3
2,071
2
948
1
718

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Showing all 3,615 reviews from Missouri

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5 out of 5 Stars
Would Recommend

The VU team did an amazing job getting my loan closed in a very short period of time. They were very prompt in notifying and updating me on any new news as well as progress of loan. They also do a great job of not pressuring you into anything.

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Hands down the easiest home buying experience I’ve ever had. Fast and painless.

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend

I love the Veteran United app. It was very easy to use and made the whole experience very convenient.

Loan Officer: Zachary Roberts

NMLS# 1200238

4 out of 5 Stars
Would Recommend

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Veterans United and Brooks Rapp. What a great team!!

Loan Officer: Brooks Rapp

NMLS# 1660966

5 out of 5 Stars
Would Recommend
Photo submission from Joseph L.

Ashley Cook and her team went to the extra mile to help me with my new home and did her best and listened to what I needed to get it done. Thank you Ashley! Job well done.

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

Eric Wessel did a awesome job getting things ready on the to do list

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

working with these people were outstanding they were pure professionals and anything that you needed or anything that they needed to have you give them they would call you let you know send you a text and your email whatever you need it and they got the money for me to buy the house so I sure appreciate it and if anybody's out there need to buy a home by it from these people right here veterans thank you

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

If you are a Veteran and contemplating buying a new home or wanting to refinance your current mortgage, I would without hesitation recommend using Veterans United. They just completed a refinance for me and I can't say enough about the customer service and team effort that I received in the process. Your team leader goes out of their way to make sure you understand each step in the process and they are always available to answer your questions or help with the overall process.
My experience was outstanding and I am sure if you give them the opportunity you will get the same result.

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Chrissy Smith

NMLS# 1126211

5 out of 5 Stars
Would Recommend

My only wish was that we had a definite closing costs set a couple days earlier... but all in all, the total experience was outstanding...

Loan Officer: John Sullivan

NMLS# 1098699

3 out of 5 Stars

Loan Officer: Justin Doisy

NMLS# 1660962

5 out of 5 Stars
Would Recommend

You are all awesome!

Branch Manager: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Barnett

NMLS# 1660739

5 out of 5 Stars
Would Recommend
Photo submission from Charles R.

This was my first home, and I was very anxious. Steve and the gang at VU were well organized and knowledgeable; these attributes put my mind at ease and made the whole process more manageable. I felt like they had my back from beginning to end.

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Connell

NMLS# 1483292

5 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
Photo submission from Corey H.

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

I HAD A FANTASTC EXPIENCE WITH THIS LENDER!

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Excellent service!

Loan Officer: Shannon Matlack

NMLS# 982020

2.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Alex and his team were fantastic. There were a few hurdles and everyone worked together to make things happen. I am so appreciative.

Loan Officer: Alex Herbel

NMLS# 182159

4 out of 5 Stars
Would Recommend

Our closing date was set for about 6 weeks and we had everything submitted timely, yet paperwork was not completed on time and our closing had to be pushed back 5 hours. We feel it would have been longer if we had not stayed on them. No one communicated with us that they were behind until we called the day before to check. This was very stressful to us.

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Very qualified people all around. They worked with me for over 18 months and NEVER lost faith in me, and as a US Army Veteran, it is that kind of faith that sustains you.

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Sam was great. He knew everything we would have to do to get approval on our home loan. It was a great experience to deal with someone who cared as much as he did. Thank you so very much

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

John points you in the right direction even from getting your credit score in better standings by referring me to Patty inside VU . At VU you will find that professional services with qualified people who will work in your best interest. They care about seeing you succeed . They are equipped with all the tools to see the job done right and thru to completion. John along with Ashton on the lending side were focused , caring , straight forward , and initiate the confidence you will need to help carry all the way to closing .

Loan Officer: Jon Abernathy

NMLS# 49695

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See all 126,788 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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