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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

108,766

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
93,082
4
12,360
3
1,863
2
836
1
625

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Showing all 1,180 home purchase loan reviews from Massachusetts

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5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

4 out of 5 Stars
Would Recommend

The length of time took longer than expected which was not entirely related to Veterans United.

Loan Officer: Justin Brinker

NMLS# 1312517

3.5 out of 5 Stars
Would Recommend

Brian Flanigan was very helpful and responded quickly to most questions. He was a pleasure to to deal with on a daily or weekly basis.

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Jon Behan was very helpful and wonderful to work with. We thank him for making this long process a whole lot easier for us! He made working with Veterans United worth while!

Loan Officer: Juliana Francisco

NMLS# 1126762

5 out of 5 Stars
Would Recommend
Ivan M

I went into this process not knowing and not having any experience with VA loans. The way Janet Bowe and Tommy Purk guided me, explained everything to me was very appreciated. They relaxed any type of anxiety I had which made this a very pleasant experience.

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Wonderful!

Loan Officer: Josh Schultz

NMLS# 896562

3.5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Nichole was very patient with me when I undecided if I wanted to buy

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

The outstanding customer service began with the initial website inquiry and the initial phone call an hour later. It was late at night and Ashley was on the other line asking how she could help. From then on, she and the rest of the team were flawless and simply amazing to work with. I would and have recommended them to colleagues. Thank you for the support!

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Loan Officer: Katy Reeder

NMLS# 1246356

0.5 out of 5 Stars

First time dealing with veteransunited, my loan was transferred to some company called pennymac within the first week of closing on the house. Would of liked to deal with veteransuntied directly throughout the loan process. Not some unknown bank.

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
Michael Labo

I would highly recommend Veterans United to every and any veteran I know or come across. They really care about you and will do everything they can to help you get the home of your dreams. Chris was outstanding. He was helpful and made this process much easier than expected.

Loan Officer: Chris Shoemaker

NMLS# 1313759

1.5 out of 5 Stars

due to closing delays I was forced to live in a basement apartment for a week during the coldest stretch of weather in Mass. with 2 dogs 3 kids and my wife. it also affected 3 other families.

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

The website and user interface was easy to use and keep track of the steps towards closing. We also had to delay our initial closing and your team remained in contact.

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

staff were helpfull, polite and knowledgable.

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

From the beginning of the process to the closing, Matthew Poppa and his team were very helpful in guiding us through the whole affair.

Loan Officer: Matthew Poppa

NMLS# 1435346

5 out of 5 Stars
Would Recommend

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

Clint Hamilton and Matt Thill were amazing!! They made my experience flawless. I am so happy I got to work with them. They made buying a house the easiest thing I’ve ever done!! Thank you so much!

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Soete

NMLS# 951466

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

4.5 out of 5 Stars
Would Recommend

Daniel and Lauren had a lot of patience with me when I was slow providing documentation.

Loan Officer: Daniel Heggarty

NMLS# 902811

4 out of 5 Stars
Would Recommend

He was always in communication with us, our agent, and the sellers.

Loan Officer: Zach Debord

NMLS# 192560

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

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See all 108,766 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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