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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
76,649 reviews
848 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 76,649 Navy service member reviews

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5 out of 5 Stars

Thank you for everything you and everyone were amazing!!

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

Overall, it was a pretty positive experience. I think they communicated very well and it was very quick and painless. The only thing would be the last day getting all the information however it might not have been on them fully and also this the process beforehand was so smooth.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Photo submission from Emilee F.

Loved this team! They were amazing! So grateful for their help in the home buying process.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

Everybody on the team helped my wife and I every step of the way on our house buying journey and we can’t thank them enough!!!!!

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars

Lindsey and her team at veterans United did a wonderful job. Got me a great rate. I highly recommend.

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

4 out of 5 Stars
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

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5 out of 5 Stars

Jordan was easy with whom to work. He led us through the process with confidence and assurance and he even empathized with our frustrations. I look forward to future home loans with Jordan in the lead!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

Tyler is amazing this is our second time working with him on a purchase and much like the 1st time amazing all the way around

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars

Tyler and his team were on point 100%.
Easy to work with, total transparency.
This will be our 3rd time using VU and all 3 times we haven't had a single complaint or worry.
We hop We never have to use them again but it the occasion arises, VU will be our first call. Thank you so much for the effort and support of your team.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Photo submission from Garrett H.

The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

Justin Darr was an awesome loan officer. He was there for us every step of the way and went above and beyond what would be expected from a loan officer. His customer service skills and compassion for his clients is unmatched. He is the direct reason that our experience was so good. Travis C. Was good too, but we didn’t deal with him as much as we did Justin.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

The best home buying experience I've ever had!

headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

4.5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Amazing, empathetic, empowering, professional and authentic is how my wife and I would describe Nina, Curtis and Chris the credit associate. Great job ALL! We are thankful for all the support during this process.

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

4.5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

Ready to see for yourself?

Experience first-hand why 364,319 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Kevin is great to work with! Easy communication with timely responses, I would recommend to anyone!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

4.5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars

Veterans United sets the standard for satisfaction in every way for buying your new home! 5 full stars! 10/10

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

Senior loan officer "Brant Batson" was absolutely exceptional with his service's to me, taking endless amounts of time explaining the process and loan procedures, and, never felt uncomfortable asking him additional questions. Outstanding service as well as a great person to work with, couldn't ask for more...

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Photo submission from Jesus G.

They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars

I will recommend this team to EVERYONE! The process was scary but they made it very easy and stress free!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4 out of 5 Stars
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars

Matt, Nikki and Rachel are the best

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

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