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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
11,288 reviews
895 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 11,288 reviews from Michigan

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5 out of 5 Stars

The folks at VU are super friendly and they make the process really easy! Thankful for all of you!

headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
headshot image of Amanda Pitts

Loan Officer: Amanda Pitts

NMLS# 2774553

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
Photo submission from Miles R.

We were grateful for the Veterans United team and we're grateful to be part of the veteran homeowner community!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

I have zero complaints. Rich specifically was an invaluable asset to purchasing this home but the team as a whole really made it feel like I had people on my side. Very happy with my experience.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

4.5 out of 5 Stars
headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

4.5 out of 5 Stars
headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

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5 out of 5 Stars
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars

Nichole B and her team go above and beyond the call to service.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

Kapil was very helpful, and handled everything with professionalism. From replying to email at any time through out the day, to insuring me and keeping informed on house information and scenarios!

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Photo submission from Ronald N.

The team that helped me through the home buying process was amazing! I was beginning to think that I was never going to find a home that fit me and that it was not going to become a reality of owning my own home, however, through everything the team that I got connected with was there for me the whole time every single step of the way encouraging me and reassuring me that this was going to happen and it did!! I found a great little place and my team really came through for me to make it mine!!!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

They have been outstanding to work with and work through the whole process of purchasing and closing on my house

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars

The whole process was smooth and speedy. Everyone at VU is extremely helpful. The app is simple and straight forward to use with nearly everything needed for success in one place. They are honest and real every step of the way.

headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars
headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

Ready to see for yourself?

Experience first-hand why 364,766 homeowners give us a perfect score!

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5 out of 5 Stars

Awesome people, very helpful, my credit wasn't quite where it needed to be, but I listened to their advice to a T and sure enough ended up closing exactly timeframe I was looking for!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

4 out of 5 Stars

Veterans United did a great job. Up until the underwriting stage, I felt like communication was perfect and people were reaching out. I think the disconnect between my local Title company and the underwriters caused some minor confusion. In the end I though Veterans United did a great job being so far away. Kyle and his team were super professional, and you always felt like they were there to help you. The underwriting process felt somewhat disconnected and delayed through e-mails. Some e-mails feeling even short or less personal. I think this is common and many other I spoke to felt the same in this stage. Even those from other lending agencies. This was a way better experience than I thought it would be.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

4.5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

3.5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Photo submission from Donald T.

Happy in Up North Michigan. Thank you, Veterans United!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

Kenny and his team were great! Always keeping steady communication and professionalism.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars

Just painless !

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars

Zach and Taylor were awesome. Very attentive. Seller (realtor) also had nice things to say about the level of service / process provided by these two.

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

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