If they would have just stayed with our file from day one this all would have been figured out way faster and way smoother. The whole process was kinda of a joke and submitting the same documents over and over was frustrating.
This was my first home buying experience. I had heard the nightmares and stress of home buying from friends and family in the past. Luckily a few friends recommended Veterans United because It was the least stressful and best home buying experience they’ve ever had. I’m so glad I went with Veterans United because they maintained constant communication, made sure I understood every step of the process, and really went to bat for me when it came to purchasing the home I wanted. I don’t know what I would’ve done without the team at Veterans United. I would recommend them to anyone and I would gladly come back to them if I’m ever in the market to buy a new home. Thank you again.
The team that helped me through the home buying process was amazing! I was beginning to think that I was never going to find a home that fit me and that it was not going to become a reality of owning my own home, however, through everything the team that I got connected with was there for me the whole time every single step of the way encouraging me and reassuring me that this was going to happen and it did!! I found a great little place and my team really came through for me to make it mine!!!
Up until the last few days, this felt like a completely by-the-numbers interaction. Response time was not ideal, and I never felt like the team was really working in my best interests other than to try to just push the deal through and finish the process. I'm sure they will have plenty of excuses and things they will point at to disagree with this, but the fact remains that nothing was ever done that wouldn't have been done by any other lender with a checklist of to-do's that would make me think that a score for exceptional service (something that would set them apart from any other lender) was in order. Everyone on my end felt like we were just a number to these people. In fact many on my side felt that a 5 might be too high... but if I'm being honest, they did their base job to get my loan through for the house... no more, no less, and that's a 5 (well, really a 5.5, but you don't give that option) in my book.
What an awesome company overall. Outstanding and helpful people. Very dedicated to client and their job.
My wife says you were awesome. You kept us up to date on everything. A real pleasure working with the whole team.
The team made the home buying experience very simple for my family and we are very satisfied with the services provided. Thank you!
The team is very professional... and absolutely superb in every way!! Very much my pleasure to work with. They took an interest in my needs and helped me. I feel I couldn't be more thankful or blessed because of them.
I felt the whole group of professionals worked together to make finding, buying, insuring and much more as smooth as possible.
All information and advice I needed to make sound decisions was available at almost any time.
I can't stand "apps" but am very happy I downloaded yours. The check list helped me stay on task 24/7.
Happy in Up North Michigan. Thank you, Veterans United!
Be careful about changing the final closing date. The estimated closing date wil llikely override any attempts to change it. I had tried to do so but was told that since my estimated closing date had already been submitted to the title office weeks ago I will not be able to cannot change it. Overall this was an excellend experience tho! I am happy with my house.
Veterans United made the entire process of buying a home simple and easy and as stress free as possible. My team of Kenny, Carrie, and William our Realtor knocked it out of the park for I and my family! We have our dream home and are so very thankful and appreciative of Veterans United and of having such a great team to help us through it all! Thanks again! Semper Fi!!!
They helped me with a lot and were really easy to work with
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Experience first-hand why 300,677 homeowners give us a perfect score!
Actually Kayla Massie was our loan officer and she did amazing. I have no idea who Stuart Timmerman is.
My husband and I would like to thank you once again for the fantastic job you did, and allowing us to fall in love with our house all over again !!!
Made the home buying process smooth. If our attorneys in Buffalo didn't mess the process here from our proceeds it would have been even better!!! We are happy to be part of the veterans united family!! 🥰. Thank you!!!
I have these guys saved in my phone as A+ loan team for a reason. They did not disappoint. As a first time buyer, I had a ton of questions and concerns. They were with me every step of the way and explained all the fine print in a way that made me confident we were making all the appropriate decisions when financing our forever home. I cannot thank them enough!
Overall I had a great experience a great team. I will highly recommend them to friends and family!
