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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

164,963

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
121,741
4
34,317
3
5,682
2
1,755
1
1,468

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Showing all 3,940 reviews from Michigan

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5 out of 5 Stars
Would Recommend

I played phone tag with Navy Federal for 3 weeks before giving Veterans United a call. Best decision I have ever made. Great customer service, always putting the customers needs first.

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Carver

NMLS# 1455590

4.5 out of 5 Stars
Would Recommend

I am very pleased I chose Veterans United to finance my mortgage through. They have a very friendly staff. They took care of any issues I had very quickly and took my dream of being a homeowner and it reality. Being able to do 90% of the paperwork and interactions online made the process go very smoothly as well!

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

Thank you Wesley and the rest of the team.

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend
Photo submission from Helmut F.

To all Veterans, If you want loyalty honesty and respect in finding a home. Veterans United is the only way to go. You are family with VU.

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Almazan

NMLS# 1282293

4.5 out of 5 Stars
Would Recommend

The only reason why I didn’t rate 10s was it took a little while longer than expected but everything worked out for the best!

Loan Officer: Mike Dianics

NMLS# 910759

2.5 out of 5 Stars

Be leery when it comes to the underwriter. Our experience due to this was LESS than exceptional. The underwriter made requests for documents that no other lender or realtor had even heard of in our state. We switched from USAA to VU and regretted it once this started happening. Had we stayed with USAA we would have been in the new home weeks ago.We have already started shopping for another lender to purchase the loan.

Response from Veterans United

Gordon, we're sorry if you felt the information we requested to complete your recent home loan was extensive. VA loans do require a few more documents than conventional loans, but also offer a few more benefits for most people who are eligible. Our Client Advocate team will review your file to find ways to continue to streamline our processes where possible. Please reach out to our Client Advocate team if you have more information you wish to provide. Thank you and enjoy your new home.

2 out of 5 Stars

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Veterans United made it very easy during our home buying process. The online portal was excellent for uploading documents and monitoring out to do list.

Loan Officer: Travis Ward

NMLS# 1287868

2.5 out of 5 Stars
Would Recommend

Good luck I hope you enjoy your journey and I helped you out and do what they need to do to help the veterans so you can enjoy your own home

Response from Veterans United

Thank you for sharing your comments with us, Mark. We appreciated the chance to serve you and hope you enjoy your new home!

5 out of 5 Stars
Would Recommend

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

We definitely recommend working with Veterans United for a home loan. The entire process went smoothly and they were able to lock in the best interest rate that we qualified for. We are very thankful to Veterans United! Because of their help, we are now homeowners! T.& G. B.we prefer not to publish, but we authorize ONLY INITIALS. (You may use OUR INITIALS ONLY*** for Privacy purposes. NO FULL NAMES PLEASE)Thanks!!

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
Would Recommend
Photo submission from Casey L.

When you start the process you have the momentum and you set the pace your loan officer in his team will keep up with the speed that you move. These people are quick they're efficient they're thorough they do same day responses if not immediate and almost always have multiple solutions to any problem you might encounter on the fly. 100% wonderful, and would strongly recommend. They get involved and arms deep in this whole process as if they were buying the home themselves.

Production Trainer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Pain free place for veterans to get a VA loan from

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

I WOULD RECCOMMEND VETERAND UNITED TO ALL VETERANS SEARCHING FOR VA HOME LOANS , THEY ARE THE BEST !

Loan Officer: Shane Lowe

NMLS# 1123167

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

I would use Veterans United for all my property transactions in the future.

Loan Officer: Amber Brown

NMLS# 1137822

4.5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

I would highly recommend veterans united! The light house program helped me to raise my credit score enough to be eligible, then the loan team made my home buying process easy and rewarding.

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Loan Officer: Celina Mowrey

NMLS# 378964

4 out of 5 Stars
Would Recommend

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
Photo submission from Alexander D.

I would highly recommend doing business with Veterans United. It's clear they want the homeowner to succeed. They will expect a lot of information from you--provide that info and rest assured your loan team takes their responsibilities very seriously. My loan team, Brad Strubel and Kimmy Sanders were always there to explain every step and answered every question my wife and I had. We had many conversations during the process and all were positive, reassuring and professional. Also, the online interface was very intuitive. It was extremely easy to follow the process and meet all of my suspenses. Thank you for connecting with my Wife and I with our dreams!

Loan Officer: Bradley Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Dylan has done an outstanding job once again. I will always return when my next purchase comes around.

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Veterans United was a great company to work with. I would highly recommend them to my family and friends to do business with. Dan and his team walked me through from the beginning of the application to the closing of the loan. Their knowledge of the veterans and the va system and how it works made it very easy for me to move forward. Thanks to all at United Veterans.Ron

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Kawelaske

NMLS# 1698477

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See all 164,963 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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