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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

142,379

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
123,006
4
15,291
3
2,261
2
1,038
1
783

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Showing all 3,461 reviews from Michigan

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5 out of 5 Stars
Would Recommend

Thanks to John Meissner and the entire Veterans United team for ensuring we had a fabulous home buying experience. Not many lenders understand VA loans but Veterans United totally gets it. They are awesome!

Loan Officer: John Meissner

NMLS# 1760897

3.5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

This was my second Home loan with the VA and as always they were very prompt,maintained communication and make you feel like family at all steps in the loan process.

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
Photo submission from Danny D.

I would recommend Veterans United to anyone wanting to purchase a home with a VA loan. They are the best for a reason. I thought it wasn't going to happen for me and my family. Veterans United worked hard to make sure my family got the home we wanted.

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Loan Officer: Erica Ellingsworth

NMLS# 1699489

5 out of 5 Stars
Would Recommend

Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and most importantly most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my families dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officerSeth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Working with Veterans United was a wonderful experience. Our loan team was professional and on top of things. They were happy to talk to us when we needed to discuss something and emailed the other times. We felt extremely supported throughout the entire process. Obtaining a mortgage is stressful. We didn't feel this way at all. It was actually pretty easy!

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

This was a vary quick and efficient process. I would recommend Veterans United Home Loans to any veteran looking to purchase a home.

Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Mike, Erin and Chris... Exceptional to work with on the loan for our home. Amazed at how quickly they processed and stayed in contact with me and my daughter Lisa. They were patient and answered my questions completely.. even when I asked twice the same question in different emails. They kept their word. Which means a lot. After my husband went to be with our Lord, I was scared what would happen to me and my life. Well, my daughter and son in law moved in. Now grandkids coming and I see them more. Thank you Erin and Mike.. You represent Veterans United with excellence, integrity and nobel character.

Loan Officer: Mike Dianics

NMLS# 910759

4 out of 5 Stars
Would Recommend

Veterans United Home Loans (VU) did an excellent job from start to finish. After a local bank in my area refused to work with me, due to using a VA loan I reached out to VU and I am very happy I did. I reached out in March of 2018 and I was assigned to Nichole as my loan officer, she had my loan application approved the same day I submitted it and my pre-approval letter within a few days. The first house that my family and I wanted to purchase did not go well at all as we sat in underwriting for months only to not be able to have the deal go through. This was no fault of VU rather me not doing my research and just having the whole experience implode as it turned into one thing after another. Nichole reassured that the next home would be different. She was very right as we closed earlier than expected and everything ran smoothly with the exception of one small hiccup which again was no fault on VU. Nichole and her team were very courteous and helpful throughout the process ensuring if I had any questions they were able to get me an answer quickly, even if sometimes it wasn't the answer I wanted to here. If my family and I are ever in need of another home loan I will be going right back to Veterans United. New Homeowner - Josh!

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

No Comment.

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
Photo submission from Jason K.

If your a veteran buying your home for the first time, we recommend Veterans United. They are there to help you get into a home, and make sure its affordable for you in the long run. They are very helpful, understanding and caring!

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Best loan experience that we have ever had from the pre-approved letter to the closing on our second home, the experience with the veteran loan team that we had was like working with family they made it so that you can get into the home that you wanted without any pressure or problems, they always kept you informed on the status of your loan and what they needed from you to keep the process going, just a very awesome experience, it made me realize that serving this country has not been in vain.

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

Veterans United was very dedicated into making this experience the easiest and fastest it could be. They were available and had no issues with answering questions.They made the home purchasing process the least stressful thing I had to do. I would recommend Shane and Alen to anyone I know.

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

This is the only way to go.you won't be sorry I assure you.

Loan Officer: Erica Ellingsworth

NMLS# 1699489

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

This was our first home, but VU helped with explanations and videos that made the entire process painless. VU helped to minimize out of pocket expenses. We are so glad to have chosen to go with Veterans United - Thank you for your service!!

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

We are so thankful for Veterans United. We were on the 2 year program to build our credit. Jackie helped us raise our score, and ultimately prepared us to qualify for a home loan. We Thank the entire Veterans United team for a job well done. We also LOVE our new home. First time homeowners and very proud to have a team such as VU that was behind us every step of the way.

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Loan Officer: Chrystal Franks

NMLS# 1661479

2 out of 5 Stars

Loan Officer: Cody Smith

NMLS# 1074565

4 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend
Photo submission from Gary M.

I highly recommend Veterans United Home Loans. They extremely helpful and provided guidance through the entire process. I was always updated on each step and what to expect next. Thank you Veterans United.

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Wilmes

NMLS# 1632136

4.5 out of 5 Stars
Would Recommend

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

We have been so very impressed with Zach. He's at all times professional yet is able to make you feel as if you are a friend. We have had two plus transactions with him...all has gone so smoothly. He's always been available for our calls and questions!!! Highly recommend him!!

Loan Officer: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars
Would Recommend

John was outstanding!! Very informative. I would use VU again!!

Loan Officer: John Meissner

NMLS# 1760897

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See all 142,379 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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