Steve and his staff are amazing
I think that all veterans need to take a look at Veteran United. They truly know how to streamline the process and every single person I worked with was very friendly and helpful.
I want to thank my Loan Team for their help with my condo purchase. Thank you Steve, Codi, Andrew and all who helped in my smooth loan process. I could not be happier. The website process is the best I have ever seen.
I would highly recommend wesley earl and the entire team to any veteran looking to purchase a home on short notice, very smooth and efficient.
Those concerned about the time frames of a VA loan need not to worry. I know experiences may vary, but my entire process; from getting my preapproval was 35 days. That is including things that were out of Veterans United's control. Otherwise the timeframes could have possibly been even less. Thank you again Chrystal Franks, her team, and Veterans United.
We feel so blessed to have our home loan with Veterans United. We were first time buyers and had no idea what to expect. Our loan specialist Justin did an outstanding job educating us on the process and helping us on the way. We couldn’t have asked for a more knowledgeable, patient and kind person. As we neared closing, we worked more closely with our document specialist Zeke and again felt blessed. He helped get our documents in order and helped us reach our goal. VU has an awesome website where you can track your progress, upload your documents, see your to-do list, contact your specialists and more. We would highly recommend Veterans United to any veteran looking to purchase a home.
Billy was great! He new all the right questions to ask to get my loan approved in a short amount of time & was very prompt handling paperwork & answering the many questions I had. I would definitely recommend Veterans United & Billy. I think Billy did an outstanding job !!! and I appreciate his hard work.
I shopped around with several lenders, but ended up at VU. They were able to beat competitors rates and by far the best customers service. my real estate office had a great experience with them as well.
Servere lack of communication all across the board. Was told a processor quit and that was the reason. Was told about other clients in general their experience was a lot better. I wouldn't be told that I needed to turn in any kind of form or get any documents until the last second, seemed very unorganized.
Response from Veterans United
Zachary, we thank you for sharing your comments and we understand the frustration you may have encountered during the loan process. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn about this experience. Please contact us to share more information.
I can't say enough how pleased I was with Veterans United. It was like they were right by my side everyday throughout the entire process. It got to the point they were treating me more like family .Overall,they showed me that Veterans United truly does care about Veterans.
Less than a month I closed on my dream house thanks to the great work of the VU loan officers.
This was the first time in my life I have ever felt taken care of. For as stressful as buying a first home can be, Veterans United did everything and then some to help me through the process. I am glad that I went with them.
I heard it from my realtor that Veterans United was surprisingly an excellent processor of VA loans!
