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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
38,938 reviews
848 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 38,938 reviews from Texas

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5 out of 5 Stars

Helpful, knowledgeable and insightful throughout every step of the home buying process. Made the entire transaction smooth and simple. I absolutely would recommend and I will continue to use this service in the future

headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars

Matt, Nikki and Rachel are the best

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
Photo submission from Ysmael B.

Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

As a first time buyer I was nervous during the process, and the Veterans United team went above and beyond to get us closed and on a time crunch! We are very satisfied!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

I had a great experience. I wanted a more face to face experience for my 1st time purchasing a home. I can speak for Michelle’s team and would highly recommend. You’re not only aging a home but a teacher, a counselor, and a welcome that makes you feel as if you knew not only Mrs Westbrook, but her whole team as a whole. The process was more ups than downs for me and at a time an emotional experience. I thank Veterans United and the Killeen office for this lovely experience. As stated above I would highly recommend.

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

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5 out of 5 Stars

Just refinanced with VU - the experience was outstanding! Absolutely, no complaints! VU handled my original mortgage. When I saw an opportunity to refi, I shopped around but could not find a company that was better than VU. Others "fast talked" and promised great rates, but there was always something hidden in the numbers. They were not up front, detailed, and honest like VU. VU even went the extra mile to assist with retitling my home in my family trust. These folks are the "real deal"! They understand that they get more business by being honest, professional, and fair to Vets.

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars

Danny was a superstar and just all around awesome!! He and his team went above and beyond when it came to assisting us with the purchase of our home. Alyssa and Keagen were great with underwriting and keeping me updated on the status. From start to finish the team worked together to get us to the end. Danny was honest and upfront from the start and I loved my overall experience 😊

headshot image of Danny Leos

Loan Officer : Danny Leos

NMLS# 2353345

3.5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars

Overall it went really well. The team handled the appraisal adjustment and remote notary without any drama. Anne and Darcy were responsive and got me to closing on time. Would definitely recommend them.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Photo submission from Phillip P.

I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars

Everything went amazing! Very helpful, very professional. My 30 day closing period was in march and even during spring break they kept in touch and on track for closing.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

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Experience first-hand why 364,304 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

4.5 out of 5 Stars

They made the process straight forward and encouraging.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Photo submission from Madelyn Q.

Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars

Had a great experience with Veterans United when purchasing a home. They stayed on top of the loan process while guiding me every step of the way. I would highly recommend to anyone that is in the process of buying a house.

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

4.5 out of 5 Stars
headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Everyone was very helpful and the concierge service was also very good. It was a great experience.

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

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