Veterans United are truly there for the military. Their processes are streamlined & easy to understand. We really appreciated the minimum paperwork & how they make everything available online. One of the best things were the "To-Do" lists were also extremely helpful.
We're extremely grateful that they stuck with us through our financial ups and downs. After everything...thanks to the team we found the home of our dreams.
My experience with Veterans United was a very positive. Initially, my credit score was a few points shy to be preaqualified. However, the Veterans United Staff kept me from being discouraged and explained that there were reaources in place (Lighthouse Program) to assist in getting my credit score needed for pre qualification and preapproval. My credit specialist Scott was very knowledgeable and put together a strategic plan for me to stick to in order to get the desired results. I took about two months to get where I needed to be but we made it.
My home finance process with Veterans United Home Loans San Antonio could not have gone any smoother than it did. From start to finish, every single member of the staff that I interacted with made me feel like they had my best interest in mind.
Never in a million years did I think I would have the privilege of owning my own place. Veterans United made that dream come true! I'm one of the first home owners in my family and it was all possible because Veterans United made it happen.
Excellent and informative in every aspect of the loan application until the final closing documents.
Our experience was great!! Every question was answered quickly and accurately.
Everything at first was great, when it came to closing time there was no clear communication, and we felt like we were be asked over and over again for information.
Veterans United literally do all the work for since the first day I called them they made everything so easy.
Great teamwork and willing to help.
They kindly put up with all my questions
We had a negative and confusing experience with another lender who was not looking out for our best interest and Nathan cleared things up for us. Once we decided to use VU we were amazed at the difference. The online portal is very easy to use yet secure and we loved getting our documents in the mail along the way as well. VU is a great at explaining things step by step when you are a first time homebuyer who does not know much about the process.
The service and support was amazing! I had a wonderful experience beginning to the end. We faced some extra challenges with my loan approval process but they walked me through every step and did a wonderful job.
They quick and fast and the MyVU website was awesome. Made things quickly accessible to what needed done and was was already completed. Made thing easy to upload files that needed signed.