Process took longer than 30 days to close.
It’s been and excellent experience, this is my first home and am impressed with the communication
My team did not take there job seriously, I had to upload the same documents twice the manner in which they replied to my messages seem as if I were speaking to my drinking buddies instead of professional personnel from a multi million dollar company serving and depending on veterans.
Response from Veterans United
Jamie, Thank you for your honest survey. Veterans United specializes in only the VA loan. Our main priority is to assist our veterans in getting approved for home loans. We hope that your experience will be an educating pinpoint for our team. Please feel free to reach out to our Client Advocate team at any time for questions or information.
Chad, Ryan, Kelley, and others are all super helpful in the process. Chad even help out with getting the points for me. Awesome!!
Ty and Michael made the experience easy
Veterans United will make things happen when other companies fail. I am not much for writing posts about companies, but from start to finish Veterans United made this home buying experience the best!
A fine group of folks who worked hard all the way to the signing of the property.
Exceptional customer service and helped make this process way less stressful and more exciting
Did everything possible to help us out! Highly recommend.
This was our third home purchase using a VA loan, and Veterans United made the transaction the easiest by far. Being able to log in and take care of our to-do list was very helpful.
Cara worked with me for months to get me and my family into the right home. I would highly recommend Cara and her team to anyone. Thanks
My experience with Veterans United was perfect. The team assigned to my loan was very helpful, fast, knowledgeable and understanding. No questions were left unanswered, even on the weekends someone would get back to us if we needed anything. The online portion of the mortgage was also great, all documents were easily uploaded and the site was easy to use. Chris and his team were also understanding of my hearing disability and worked with my wife for the telephone portion of the mortgage making the process much less stressful for us. I highly recommend Veterans United and would happily do business with them again.
Most of my experience was going well at the beginning. The recommended real estate agent passed me to two other people and the response time was delayed. When the closing came near it seemed that professionalism was lacking.
I’m a first time homebuyer and the process was flawless. I kept getting compliments about how smooth the whole process was.
Veterans United home loan agents were very informative and professional.
Everything was ready and went very smoothly
The entire team was very helpful from the beginning up until closing and they continue to help in accommodating my needs for the ownership of my house.
Mike Wilson and Brittney Christian were outstanding they answered all my questions.
The entire process was very smooth and timely.
