The team were very helpful and provided me with all the necessary tools and information.
My experience with Veterans United was a very positive. Initially, my credit score was a few points shy to be preaqualified. However, the Veterans United Staff kept me from being discouraged and explained that there were reaources in place (Lighthouse Program) to assist in getting my credit score needed for pre qualification and preapproval. My credit specialist Scott was very knowledgeable and put together a strategic plan for me to stick to in order to get the desired results. I took about two months to get where I needed to be but we made it.
Dawn Plank was absolutly outstanding, she was so patient and kind, also very professional, never did a day pass when she did not return a phone call or keep us updated via e-mail, we are very grateful for her.
Matt and his team are hands down the best!!
Being a first time homebuyer I was expecting a lot of mass confusion and headaches. My experience with this team was incredible. I am still shocked in disbelief that it's over that quickly and efficiently. I really enjoyed the to-do's list which easily identified what needed to be done. Easy to keep track of and can be used on a mobile device which helped a lot. Don't know much else to say, I've already been recommending VeteransUnited to friends & family well before closing! Thanks!
Jessica and Lauren were amazing! We really felt they were looking out for us through the loan process.
Cole Simmons stayed on top of my loan and did everything be could to make sure we got our home.
Zach provided great service
We had a negative and confusing experience with another lender who was not looking out for our best interest and Nathan cleared things up for us. Once we decided to use VU we were amazed at the difference. The online portal is very easy to use yet secure and we loved getting our documents in the mail along the way as well. VU is a great at explaining things step by step when you are a first time homebuyer who does not know much about the process.
Amazing company to work with.
My over all experience was absolutely wonderful couldn't have asked for a better team to work with.