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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

337,185

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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Showing all 27,698 reviews from Texas

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5 out of 5 Stars
Would Recommend

Veterans United, and Amy made a very difficult process go smooth as silk! We never sat with any questions or concerns, they were all addressed immediately and professionally. I felt like a valued customer the whole time! Moving forward, I will never consider using any lender except VU!

Loan Officer: Amy Carder

NMLS# 1925297

4.5 out of 5 Stars
Would Recommend

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend

From start to finish, it was a very smooth and easy process. Thank you!!!

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

Great team to work with, would definitely work with them again in the future!

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Jones

NMLS# 1709126

5 out of 5 Stars
Would Recommend
Photo submission from Sarah S.

I truly can't thank the team enough for helping me get my first home! They made this experience so much easier and I was never scared to call and ask a stupid question- Because I did many times.
I hope to work with them again one day, 10/10 experience. I already recommend 2 friends to work with the veterans United after this experience!!

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

The process was amazingly quick and easy!

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Very knowledge and quick to help us understand the process. Very attentive to our needs. Great personalities and caring!

Loan Officer: Jeff Matlock

NMLS# 2029705

4.5 out of 5 Stars
Would Recommend

I’m happy with veterans United. This is my 3rd house with this lender.

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Chris B. is Through the Roof!

This was my third time with Veterans United and it was great yet again. They don't leave you in the dark on anything!

Loan Officer: Joe Peterson

NMLS# 1275877

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5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

My loan team was amazing from start to finish. They were very helpful. Always ready at a moments notice to answer any questions and ease the stressful moments on this process. I couldn’t be any more honored to be apart of the family

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

Thank you, you guys did an outstanding job helping my family with our new property.

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Definitely non stressful and simple with constant communication, I hope to refinance with you

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
Photo submission from Latisha F.

Thanks a million times over to the amazing folks at Veterans United who helped us make this possible!! You all worked so well for us and got us into our first home!! We are so excited to be in this beautiful home making memories with our family!

Loan Officer: Jessica Edwards

NMLS# 1629864

5 out of 5 Stars
Would Recommend

Veterans United is the only way to go when you get ready to purchase a home. Our agent Stephen Erickson and his team are the greatest. This was our first time purchasing a home, and we knew absolutely nothing about what we were doing. We explained to Stephen what was going on, and that we did not want to use a realtor since we had been living here for six years, and was buying the house from my niece. Stephen was very understanding, and stated that he would walk us through the process. From the beginning the paper work started rolling in, and quickly we became quite confused. Stephen was there for us no matter how often we called or emailed( many, many times a day) Stephen was there for us quickly, and with an answer. He showed great patience with us no matter how frustrated we were. Sometimes we would talk to Stephen for over an hour even though he was sick. We came up with a closing date, and an estimate on how much out of pocket cash we would need to pay. We started out with a 7.5 interest rate which is quite high. Stephen worked with us, and we closed on the date we had decided on in the beginning. Stephen got our interest rate down to 5.8( thank you my friend), and we paid several thousand less in out of pocket expenses when closing than was predicted. Stephen also got our monthly mortgage payments down less than expected, which helped us greatly since we are on a fixed income. Stephen, and his team are the greatest and we highly recommend them to anyone preparing to purchase a home. We will be using Stephen for our refinancing, and he can be expecting a Christmas card from us every year. Thank you my friend!!

Loan Officer: Stephen Erickson

NMLS# 1421194

4 out of 5 Stars
Would Recommend

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

Loan Officer: Jacob Knipp

NMLS# 1427980

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Jones

NMLS# 1709126

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

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5 out of 5 Stars
Would Recommend

The Veterns United team made the home buying process as streamlined and friendly as possible. I couldn't ask for a better experience and will definitely let friends and family know. I'll be sure to use them in the future should the need arise again. 💯💯💯

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

I had an amazing experience with the VU team in purchasing my dream home. I'm so grateful for their guidance and help in the process. Everything was smooth.

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
Photo submission from Ruben M.

Overall experience with service was great. They were quick in response and very genuine. We had such a pleasure working wirh Vetrrans United. They even went the extra mile to gift our family with a welcoming box. Love to give a big thank you to Wes our home loan specialist.

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
Would Recommend

Excellent team. Quick turnaround. 30 days from making my offer to closing. The entire team is knowledgeable and professional, with the needs of veterans.

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend

Brent, our loan officer, and Veterans United made the process of buying so easy for me and my wife. With it being near the holidays and so much more that unexpectedly came into our lives during the process, Brent was very understanding and helpful. His team was constantly checking in on us and providing guidance when we needed it. We are very grateful and are so happy with our new forever home.

Loan Officer: Brent Schultz

NMLS# 868587

More Reviews

See all 337,185 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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