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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

149,638

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
109,898
4
31,563
3
5,259
2
1,604
1
1,314

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Showing all 12,289 reviews from Texas

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5 out of 5 Stars
Would Recommend

Was referred by other Veterans at work & was skeptical due to mentality of USAA is the best, but listened to someone that I trust & jumped in; haven’t looked back other than to say to myself I did it all right by God’s grace upon my daughter & I!

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

From start to finish, the team assigned to my loan did everything in their power to help me get a loan with my VA benefit. The entire process was smooth and got my family in the house we wanted with an on time close. The best part of the experience was working with our loan team to get the right paperwork in to keep the process smooth and fast. I would highly recommend using Veterans United to any servicemember who is wanting to use their VA benefit to purchase a home.

Loan Officer: Jason Polk

NMLS# 1748681

5 out of 5 Stars
Would Recommend

Everyone was extremely easy to work with. All representatives were knowledgeable & returned calls quickly. They were also patient & answered all of my questions. Thank you

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Houin

NMLS# 1245877

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend
Photo submission from Keith B.

The overall experience was a long but greay one, thanks to all the people, Kedric, Morgan, Lin, Collin, Adrian, and, Michelle that helped and guided us through this process...they all did a wonderful job.

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend

I made the right choice going with them. Good experience.

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Highly recommend especially for first time buyers because if you ever have any questions, someone will be able to answer them and make sure you understand what’s going on.

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

The home buying process couldn’t be easier with VU. Thoroughly enjoyed working with everyone I interacted with from the start. Thank you VU!

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Thill

NMLS# 1504452

5 out of 5 Stars
Would Recommend

Cameron and Katie were the best. Thanks for making this so easy and enjoyable.

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Miranda

NMLS# 1312406

3 out of 5 Stars
Would Recommend

VUHL really worked with us for ab a year total. Now it took us maybe a little over 30days to close on a home. We contacted them the year before to be sure that we were perpared and it took us a while to find a home that could accommodate our family but not once did they shift us to the bottom of the line, change our representative,or floods us with robo calls. Even when hiccups happened they stuck in there with us Collin Ward is so genuine,polite,professional and informative the one time he didnt know something he found out within a day outside his business hours at that. He was the #1 reason we stayed with VUHL and them being familiar with VA benefits is why we choose them.

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

I had never heard of Veterans United until my friend recommended them. And boy am I glad he did! I was able to purchase my home in 30 days. Their knowledge and expertise made my journey of buying an home unbelievably easy. They walked me through step by step. Thank you Veterans United!

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend
Photo submission from Larry A.

You never know what will happen. Just call them and see.They will work with you. We were very pleased.

Loan Officer: Greg Wiele

NMLS# 1374334

1.5 out of 5 Stars

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

This is our second time working with this team and we will certainly work with them again!

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

The team at Veterans United were top notch. Exceptional service!

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Veterans United has excellent customer service! They answered every question I had and even went the extra mile when I had issues or concerns. I definitely recommend them for any veteran looking to purchase a home.

Sr. Production Lead: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

Veterans United is a great company to work with. I have used them for a VA Loan for our first home purchase, and a conventional one for our second! On both sides, they are outstanding and provide unmatchable service. I wouldn't choose another company to work with!

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Veterans United made my home buying dream a reality. Walked me through every step in the process and left no stone unturned. Going into buying a home I felt overwhelmed but once I started with Veterans United literally all my worries about the “what if” and “how” fell right off my shoulders.

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Veterans United was the 3rd mortgage lender we turned to after being lied to by the first two. I clearly laid out my expectations to them and they not only lived up to them but exceeded all of my expectations. Getting pre-approved was an easy task that only took a few minutes. The online portal they have for documents is great, easy to see what you need to turn in and what you already have sent them. Once we found the house we wanted and put in our offer, Veterans United really stepped up the pace to get my loan closed as soon as possible. Everyone was very polite, understanding, and easy to talk to at Veterans United. If you're looking to buy your first home or your 10th, let these guys help you!

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
Photo submission from William H.

If you want a company that will do what they say, you need to come to Veterans United and they will be upfront and honest with you and if they say they can help you get a great deal, they most definitely will do their best, you be honest with them and they will take care of you. Thank You Again for Helping me into a great home.

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

My entire process took just over a month. All personnel involved with my case were professional, courteous and took the extra time to fully explain what was going on throughout my process. I would recommend their services to any Veteran looking to buy a home.

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Veterans United is the best experience I have ever had getting a mortgage. Great communication. Great interest rates. I would highly recommend Veterans United to any service member looking to use their VA benefits. A+++ services.

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Thompson

NMLS# 1206491

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

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See all 149,638 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.