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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

179,975

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
133,738
4
36,672
3
6,096
2
1,878
1
1,591

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Showing all 14,796 reviews from Texas

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5 out of 5 Stars
Would Recommend

Loan Officer: Caleb Ruesing

NMLS# 1860929

4 out of 5 Stars
Would Recommend

Process took longer than 30 days to close.

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

It’s been and excellent experience, this is my first home and am impressed with the communication

Loan Officer: Daniel Kelley

NMLS# 976450

5 out of 5 Stars
Would Recommend

Loan Officer: Asli Wissmann

NMLS# 1525083

2 out of 5 Stars

My team did not take there job seriously, I had to upload the same documents twice the manner in which they replied to my messages seem as if I were speaking to my drinking buddies instead of professional personnel from a multi million dollar company serving and depending on veterans.

Response from Veterans United

Jamie, Thank you for your honest survey. Veterans United specializes in only the VA loan. Our main priority is to assist our veterans in getting approved for home loans. We hope that your experience will be an educating pinpoint for our team. Please feel free to reach out to our Client Advocate team at any time for questions or information.

5 out of 5 Stars
Would Recommend
Photo submission from Hanh T.

Chad, Ryan, Kelley, and others are all super helpful in the process. Chad even help out with getting the points for me. Awesome!!

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Ty and Michael made the experience easy

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Beasley

NMLS# 1810148

5 out of 5 Stars
Would Recommend

Veterans United will make things happen when other companies fail. I am not much for writing posts about companies, but from start to finish Veterans United made this home buying experience the best!

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

A fine group of folks who worked hard all the way to the signing of the property.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Exceptional customer service and helped make this process way less stressful and more exciting

Loan Officer: Blake Weisenfelder

NMLS# 280448

4.5 out of 5 Stars
Would Recommend

Did everything possible to help us out! Highly recommend.

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend
Photo submission from John K.

This was our third home purchase using a VA loan, and Veterans United made the transaction the easiest by far. Being able to log in and take care of our to-do list was very helpful.

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend

Cara worked with me for months to get me and my family into the right home. I would highly recommend Cara and her team to anyone. Thanks

Loan Officer: Cara Musick

NMLS# 1435899

4 out of 5 Stars
Would Recommend

Loan Officer: Jenny Kolan

NMLS# 1861612

5 out of 5 Stars
Would Recommend

My experience with Veterans United was perfect. The team assigned to my loan was very helpful, fast, knowledgeable and understanding. No questions were left unanswered, even on the weekends someone would get back to us if we needed anything. The online portion of the mortgage was also great, all documents were easily uploaded and the site was easy to use. Chris and his team were also understanding of my hearing disability and worked with my wife for the telephone portion of the mortgage making the process much less stressful for us. I highly recommend Veterans United and would happily do business with them again.

Loan Officer: Chris Primmer

NMLS# 1054596

4 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

3.5 out of 5 Stars

Most of my experience was going well at the beginning. The recommended real estate agent passed me to two other people and the response time was delayed. When the closing came near it seemed that professionalism was lacking.

Loan Officer: Kaleb Greenemeyer

NMLS# 1858768

5 out of 5 Stars
Would Recommend

I’m a first time homebuyer and the process was flawless. I kept getting compliments about how smooth the whole process was.

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

Veterans United home loan agents were very informative and professional.

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Jenna Pahde

NMLS# 1421181

5 out of 5 Stars
Would Recommend
Photo submission from William M.

Everything was ready and went very smoothly

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

The entire team was very helpful from the beginning up until closing and they continue to help in accommodating my needs for the ownership of my house.

Loan Officer: Jonathan Lucas

NMLS# 43401

4.5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Mike Wilson and Brittney Christian were outstanding they answered all my questions.

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

The entire process was very smooth and timely.

Loan Officer: Daniel Lowes

NMLS# 186468

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See all 179,975 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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