Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
I admire Shawn’s professionalism and integrity. He made my refinance process very easy and comfortable.
My experience was awesome. Greg was super helpful and really made the process very streamlined. The whole team was amazing! Will definitely recommend to other people.
My husband and I just bought our Beautiful New home, and it wasn't easy. Even though, the problem wasn't with us, Veterans United was patient and very understanding. They even advised us on questions to ask and assisted in ways to get the deal completed. If you are interested in buying a home, we definitely recommend Veterans United.
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It was a stress-free and plainly stated transaction. I used these guys for my initial purchase and my refinance, and both were a great experience. Veterans United is the go-to company for your home finance needs.
I would give it a 10, but there was quite a bit of back-and-forth due to the underwriters demands. Notwithstanding, my loan officer, Kapil, did his level best to run interference and was able to make everything work.
They are very friendly and efficient. This was my second time with VU.
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They went out of their way to assure us and help us as new home buyers. They didn’t get upset with how tedious the questions were and made it feel like we could trust them in the process. Thank you to my team who helped me and my significant other buy our first home. Thank you Courtney and Kyle.
Working with Veteran’s United for my mortgage was a very smooth experience. The entire process was clear and transparent from start to finish. Communication was excellent, and whenever I had questions they were quick to respond and explain what was needed. The online checklist was especially helpful. It made it easy to keep track of documents and understand what steps were coming next, which made the whole process feel organized and manageable.
Quick responses from Ryan & his team are the most appreciated!
Totally above and beyond my expectations in every way.


