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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
7,689 reviews
711 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 7,689 reviews from Maryland

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5 out of 5 Stars

Everything that was needed to be addressed to make sure the loan went thru right, in my favor, they did. I was always kept in the loop and what ever questions I had were answered. I truly appreciate everyone’s help in the process.

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars

Mike did an amazing job helping us, I would love to work with him again if or when we buy another home. Thank you so much!

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

4.5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

4 out of 5 Stars

Not knowing about the FLHB grant sooner and being able to track progress of approval would have been very beneficial with an additional $20k

headshot image of Kurt Rinehart

Loan Officer: Kurt Rinehart

NMLS# 2767882

5 out of 5 Stars

Very fast easy home buying process.

headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars

Purchasing our home through Veterans United was very smooth and easy. Our loan officer set us up with a great realtor and made sure we had everything in place to close on our home right on time.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

Veterans United is a one stop shop when it comes to PCS moves.

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

0.5 out of 5 Stars

The interest rate offered to me was not in par with the market and not competitive at all even after paying for points.

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
Photo submission from Emilee F.

Loved this team! They were amazing! So grateful for their help in the home buying process.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

As someone who has purchased 4 homes, I can confidently say that Aaron Brooks and his team were the best I have ever worked with. The home loan process can be stressful but, Aaron made it seamless. He was incredibly responsive, proactive and knowledgeable. He guided us threw every step with absolute professionalism.
"THANK YOU SO MUCH AARON "
BRENDA & MELVIN
HIGHLY RECOMMEND......

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Travis Knierim

Loan Officer: Travis Knierim

NMLS# 2741873

5 out of 5 Stars

The team just makes it as painless as possible for all parties involved. Definitely worth it!

headshot image of Nichole Barber

Senior Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

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4 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

I had an outstanding experience with the Homebound team from start to finish. They were always readily available, responsive, and willing to answer every question I had throughout the entire process. They took the time to understand exactly what I was looking for and provided honest, knowledgeable advice that helped me make the best decisions every step of the way.
Their professionalism, prompt communication, and attention to my needs made what could have been a stressful experience feel easy and seamless. The entire process was incredibly smooth, and I truly appreciated the support and guidance I received. I highly recommend Homebound to anyone looking for a team that genuinely cares about their clients and goes above and beyond to ensure a great experience.

headshot image of Jess Hoppe

Loan Officer: Jess Hoppe

NMLS# 2300769

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

Excellent process. Excellent service. Excellent!

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars

Shane, Jake and the rest of the team that we worked with to get the job done were an incredible group. They were on top of everything within minutes of any notification. A well put together group, I would recommend UV’s to any vet looking to close on a property.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Photo submission from Edward S.

From opening bid to closing in 23 days. That speaks for itself.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars

Corey and his time were phenomenal throughout the whole process!!!!

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

John and Team were fantastic! Very helpful throughout the whole time.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

Veterans United made the entire home-buying process incredibly easy. As a 21-year-old purchasing my first home, I appreciated how they walked me through every step and made sure I understood everything along the way. The experience was smooth from start to finish, and I would definitely recommend Veterans United to my friends and family.
A special thank you to Ryley -he was outstanding! He stayed on top of everything, kept me informed throughout the process, and made handling all the paperwork stress-free. I truly couldn’t have asked for a better experience.

headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

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