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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

139,890

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
120,728
4
15,115
3
2,239
2
1,027
1
781

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Showing all 2,126 reviews from Maryland

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5 out of 5 Stars
Would Recommend

This was the friendliest bunch of people that I have had to pleasure to work with. We worked very well together. They really know their business and how to make the customers feel at ease about buying a home.

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

This was my first time ever purchasing a home using a VA home loan, and though it had it's "hurry-up" and "wait" moments, Jake Hanson was an incredible loan officer. He answered his phone immediately, answered my questions, and made me feel like I was not left out of the equation. I highly recommend Veterans United, Jake Hanson and his team! OOHRAH!

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Veteran United is great. The make the loan process manageable and stress free. The specialist are good people who just want to ensure everything goes smoothly so you can enjoy your new home.

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

3.5 out of 5 Stars
Would Recommend

There were times throughout the process where it was difficult to reach anyone by phone or email. Closing was delayed a few days and it was easier getting a hold of the sellers realtor and title lawyer to get any answers regarding closing costs. We received answers hours before we heard anything from Veterans United and had to repurchase plane tickets because the delay of closing. Our power of attorney was excepted by Veterans United but we didn't know that the home we purchased in another state did not. The experience in the beginning was fast and we had no difficulty contacting our loan officer. The forms were easy to fill out but unfortunately a few were repeated with the exact response as the first ones.

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend
Photo submission from Albert A.

I felt comfortable seeking the services of Veterans United because l felt they understood and knew the process involving VA home purchasing process. Although, l ended up using a different loan option the transition was seamless and l particularly felt at ease because l was kept updated at all times.

Loan Officer: Blake Weisenfelder

NMLS# 280448

4.5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

4.5 out of 5 Stars
Would Recommend

I am grateful to Veterans United for the effort and diligence they've put into realizing my dream of homeownership. I believe that working with my loan officer, Ryan, and my realtor, Chad, really made this process seamless and smooth. They were almost always available by phone or email to answer any questions I had and the only real issue that arose was a delay in closing (by 72 hours) due to some paperwork processing error. Overall, I had a very good experience and I would recommend this team and company to anyone! I shopped around plenty before choosing my lender and I am very glad I chose Veterans United.

Loan Officer: Ryan Cannon

NMLS# 987691

4.5 out of 5 Stars
Would Recommend

Great experience As a first time home buyer i learned a lot I will definitely recommend to fellow Veterans Thank You

Production Manager: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

If you have VA benifits and you want a home, look no further than Veterans United!!! They are the best!!!!

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United. Communication throughout the whole process was great and I will return when I'm ready to buy a new house in the future.

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Well if your looking to purchase a home and your a Veteran pick up the phone and call for a smooth home buying experience, There website makes sending documents to them a breeze also keeping you inform every step of the way this was priceless to me along with what I feel was a fair loan to me. Outstanding

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
Photo submission from Phyllis S.

Very well organized. Time management was excellent in going through the process. I understand, I too had to do my part getting my documents and I was well informed. I would definitely recommend Veterans United to everyone interested in purchasing a home.

Loan Officer: Tyler Jones

NMLS# 1493936

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Very friendly, responsive, and fast. Loved working with Andy & Brandon!! Nothing but good things to say about Andy, wonderful experience!!

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

VU was amazing from start to finish. Highly recommended!!!

Loan Officer: Chrissy Smith

NMLS# 1126211

5 out of 5 Stars
Would Recommend

On January 30, 2019 I became a proud owner of my very first house.I had been renting for 14 years, because I didn't want to go through the hassle of Mortgage companies telling me no !I finally reached out to Veterans United and they said," We got you"! Today I can truly say Veterans United did have me and my wife, and now We have something to share with our kids and Grand-kids while we are here and after we're gone .Thanks Veterans United for making our Dreams come true!

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Loan Officer: Chrissy Smith

NMLS# 1126211

4 out of 5 Stars
Would Recommend

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
Photo submission from Meredith H.

My experience with Kevin and his team was nothing short of amazing. From the time I entered my info to talk to someone about pre-approved through settlement, they were most helpful and efficient. Cris, Adam, Tressa, Jackie, Jessica and Kevin were all consummate professionals and helpful. I highly recommend Veterans United.

Loan Officer: Kevin McMillen

NMLS# 221266

4.5 out of 5 Stars
Would Recommend

After my PCS my loan team worked with me really fast to get me and my family in to my new house.

Loan Officer: Devin McCall

NMLS# 1161640

5 out of 5 Stars
Would Recommend

Veterans United is a really good company and I’m glad we came across them when looking for someone to help us with our first time home purchase using the VA home loan. They even had better terms than our bank so that helped out a lot!

Loan Officer: Jenna Pahde

NMLS# 1421181

5 out of 5 Stars
Would Recommend

Adam went above and beyond to explain everything, he was always so positive and well versed on the entire process. He kept me informed on a regular basis. I would recommend Adam and his team to everyone.

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Loan Officer: Darin Jobe

NMLS# 1245880

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See all 139,890 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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