Had a great experience working with VU. Very helpful and communicative.
Kelsey and her team were wonderful!! She was on top of everything. She was very experienced and knew how to navigate through so our experience was smooth and flawless. I could always call and she would respond right away!! I would definitely recommend her and her team.
It was a great home buying experience. I’d like to thank Heidi and the home buying team for all the hard work and dedication they put in to find our dream home! As my military career progresses I’ll definitely be coming back to Veterans United for all my home purchasing needs. 10/10 recommend.
Loved this team! They were amazing! So grateful for their help in the home buying process.
Daren and his team were amazing. They answered all of my questions before I had a chance to ask them. The app made it very easy to apply and submit required documents. The experience as a whole was quick and easy.
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Pro-Good Service, good app. I really liked my primary point of contact who was very knowledgeable.Con- Don't accept their first rate. Shop around and have them match it. They offered me 0.7 over what I negotiated down to. Also, some of the support staff know their specific part of the process, but are not knowledgeable on the whole process. Seek expert advise on things like insurance.
From opening bid to closing in 23 days. That speaks for itself.
If you decide to get a VA home loan with Veterans United, which you should. Make sure you ask for Aaron Guinn to be your loan officer. He is by far the best in the business. As a first-time home buyer, it can be daunting. Aaron was there every step of the way. No matter the question or time of day he was always available. He was more involved than my actual realtor. Not only that, but in 17 days was able to get closed on our house! I would never buy a house again without finding Aaron and making sure he was behind the wheel making it all happen again. Veterans United is who they are because of Aaron Guinn 🫡
Can’t go wrong with a VA loan DO it you will be fine they are the best
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The app is very user-friendly and made it simple to stay organized during the mortgage process. But what really stood out was the people at Veterans United—their support and responsiveness made all the difference. Thank you so much!
Very professional. VU had an offer my other two lenders could not beat! This is our first home. My fiancé and I are happy to start our family! #ProudVeteranHomeowner
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
I admire Shawn’s professionalism and integrity. He made my refinance process very easy and comfortable.
My experience was awesome. Greg was super helpful and really made the process very streamlined. The whole team was amazing! Will definitely recommend to other people.
