Veterans United was wonderful to work with when buying our new home. The team kept me informed, helped me understand the process and whenever I had questions they were easy to reach and took there time to clearly explain. They are very professional and great getting the job done. They made it very easy for me and I appreciate all their help.
Bad communication and unknown rate change and cost at the final step
Veterans United was very convenient and hassle free for me. My team was prompt and responsive, answering any questions I had. As a first-time homebuyer purchasing remotely while stationed overseas, VU was able to work around my schedule. Their website and application was easy to use and always avaialable from application process to closing. An interactive checklist was available to keep me on track and included links for information and local recommended services. I couldn't be more satisfied with them.
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
Amanda score a Triple 10 we us the Cruz family. Good job for all your assistance.
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Dan Perry is the best.
Loved this team! They were amazing! So grateful for their help in the home buying process.
Brad and Cole were very helpful could not have progressed any smoother than I did. I am blessed to have had them.
Always enjoy the opportunity to work with the VU team. Recently had the opportunity to encourage and convince another agent in my brokerage to refer her brother to VU for financing, and everyone was happy!
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Kenny was extremely attentive and thoroughly covered every detail. Very personal and broke things down into layman’s terms.
From opening bid to closing in 23 days. That speaks for itself.
Doug was extremely helpful, his entire team was always reachable with you every step of the way. Doug was knowledgeable, friendly, and right to the point. This is the second time I have used him, I would highly recommend him and his team to anyone.
Outstanding team! Made the home buying process smooth
