I made the right decision by chosing Veterans United. I closed in roughly 30 days. They helped me to achieve my goal of owning a home by my birthday. I'm all smiles In my new home and I cannot wait to entertain! Thanks Clint, Kelsey, Kathryn and the rest of the team who helped me through this process
Honestly, this experience is simply the best. The company actually seems like they care and have their customers best interests in mind when setting up loans and mortgages. Great customer service and very clean, modern and useful site for input.
I would like to thank everyone who help with this process. You guys (and ladies) really did a great job with assisting me.P.S. The realtor Chad Morton really did a great job with communicating with me and the seller. He also did great with getting everything taking care of that I ask with then closing thanks for a Great Realtor.
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The process was smooth. I was happy I was able to do everything online. The house closed on time; I think it only took a month to do the whole thing. I was able to understand what exactly they needed from me and if had a question they were quick to answer them for me. The initial interest rate was great. I was able to buy discount points to decrease the rate even more.
Nick really wants you to succeed in the process and very clearly lays everything out. He is a very charismatic individual, well spoken, and has a lot of confidence in his answers, which leaves you feeling very confident. I didn't at any time feel like I was lost and if I did, a quick call with nick would straighten out any confusion I may have had. He walked me through buying a house without a realtor, which is typically a little more paperwork and time consuming and made it seem easy. Thank you for all the time and effort!!
This company is one of the best that I have dealt with.
This is the fourth time I have used my VA benefits to purchase a home and by far the worst experience. I will not recommend your services and will not do business with you in the future.
I am still owed $1,500.00.
Response from Veterans United
Scott, Thank you for taking time to discuss your honest feedback on how your loan process had gone. We use feedback like this to help our process and assist veteran. We would like to learn more about your loan process if you choose to discuss it further. Please feel free to reach out to our client advocate team for more assistance. Thank you for your service and for choosing Veterans United.
So happy to be a member of the Vetetans United Home Loan family
Overall, I would recommend the team VU provided us in our home purchase. They were thorough and helpful in keeping us on track with purchasing our home. They assisted (thanks to God) in making the home buying smooth.
The whole team was great. They took the time to explain when I had questions, always prompt with giving updates, and very courteous. I’m a first time home buyer that needed assistance and I received that and more.
We have used Veterans United three separate times. Each time we have been well taken care of and kept informed each step of the way. There is no other group of people we would use for our home buying adventure!
