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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,011

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

I have nothing negative to saw about anyone the hole veterans united team was outstanding they are super interpersonal caring and patient and so much more Kelly absolutely phenomenal!!!!! I was in a rough stage in my life living out of my car and couch to couch and everyone during those process made me feel like I mattered and did everything in their power to get me where I needed to be and they did and that is a debt I can never repay I am overwhelmed with joy and just having met these people gives me hope for humanity thank you thank you thank you

headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

4.5 out of 5 Stars
Would Recommend

As an active duty Marine and first time buyer, the experience I had with Josh and his team was phenomenal. Their professionalism and knowledge set the standard, I would highly recommend them and look forward to working with them in the future.

headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

4 out of 5 Stars
Would Recommend

Don't like Va fee to replace mortgage insurance. Needed more money upfront. Goes against Va idea!!!

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Would Recommend
Photo submission from Edward S.

From opening bid to closing in 23 days. That speaks for itself.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

4 out of 5 Stars
Would Recommend

My experience was very frustrating and I wanted to just give up in the process. I felt very scrutinized and violated. It’s one thing to check and verify, but that process was ridiculous. I’ve heard better stories from people who previously went through Veterans United and it only took maybe two weeks and they were approved, and their credit was 10 times worse than mine. I just didn’t have a great experience all the way around. Ben Williams was great, he kept me informed about everything, but the underwriters were going back and forth and I just think they could have done a better job at getting things up front and stop with the back and forth. I get the process, but it doesn’t have to be this difficult. It just wasn’t the best experience and I don’t know if all that was necessary. Anyway, I will get off my soap box. As veterans, we always try to help our families and friends, and recommend great services and products, but the way this process is, it makes you wonder if it’s really worth it.

headshot image of Ben Williams

Loan Officer: Ben Williams

NMLS# 1626418

5 out of 5 Stars
Would Recommend

Very easy to work with. Very helpful the entire process.

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

You guys are really a 10/10 business. The staff is helpful and informative at all parts of the loan process and even after the loan has closed have been super helpful with any questions that have come up.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Veterans United made the home buying experience super easy. I absolutely love the app to help keep track of my to do tasks for an on time closing! Will be using them again whenever my next home buy is

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

Thank you for holding my hand through this process! You guys have made my dreams come true! As a single mother with twin daughters nothing gave me more pride than for them to see me preserving and changing our lives for the better with home ownership! I am very grateful for the entire team! Nathan and Rachel truly are my angels.,

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

4 out of 5 Stars
Would Recommend
headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend

The entire team made the process effortless. I cannot thank them enough for all they have done.Thank you so much,Tim Hern
USAF Retired

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend
Photo submission from Tony A.

Amazing group of individuals who I would recommend a thousand times over. The most satisfying professional team of people from the Agent, Lender and Title company. Great experience that I would suggest for the next Veteran to take advantage. #NewVeteranHome

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

First time buying a home, my wife and I had so many questions and thank god we found the team we did. Dillon, Matt, and Melissa were amazing, they were very professional and answered all of our questions no matter the time of day. They made this process very easy and were great to work with.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Veterans United has been a fantastic top-tier company to work with, especially for first time home buyers. They provide you with exceptional talented teams who provide all the resources and answers to any questions you might have to ensure a smoother less-stressful process. On top of that, they have informative videos throughout the process that make understanding home buying a whole lot easier. Their staff is incredibly kind and very patient, willing to stick with you the whole way to ensure you’re satisfied and happy! I highly recommend everyone to look into having Veterans United Home Loans as your lender. I’ll definitely be a returning lendee in the future!

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

Veteran United not only provided the right people to help, but they also educated me along the way with the various videos and articles. As a first-time home buyer, it can be a bit intimidating, but the Veteran United team pulls me under their wing and sets me up for success!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

The staff were outstanding

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Everyone at VU was great along the way but I need to give a huge and special shoutout to Stephanie Hoffman. Stephanie did not flinch with any questions comments or concerns. She was extremely knowledgeable on the entire process and was available near 24/7 to help even while dealing with other customers and her own personal life. At no point was I ever in the dark on any of the process and this was definitely due to Stephanie and the care she provided.

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

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5 out of 5 Stars
Would Recommend
headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend

The whole process was great! I would recommend your services to any veteran because you have displayed that you truly care about us.r/
Jerome Morris

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend
Photo submission from David K.

Those guys were awesome !!! They worked with me for over a year and a half , and never gave up on me !!! That's what I call committed !!!!

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

What a great team I had . They was a great teamwork helping me find best house for me

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

4 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

More Reviews

See all 382,011 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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