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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
7,523 reviews
706 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 7,523 reviews from Maryland

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5 out of 5 Stars

Ryan and his team are extremely communicative - explaining important details and providing timely insight when needed.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Amazing team wonderful people and the most caring service

headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

They went above and beyond to ensure our satisfaction. The service was quick and reliable, and the staff was incredibly helpful.

headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars
Photo submission from Emilee F.

Loved this team! They were amazing! So grateful for their help in the home buying process.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Had a great experience working with VU. Very helpful and communicative.

headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

5 out of 5 Stars
headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars

Kelsey and her team were wonderful!! She was on top of everything. She was very experienced and knew how to navigate through so our experience was smooth and flawless. I could always call and she would respond right away!! I would definitely recommend her and her team.

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars

It was a great home buying experience. I’d like to thank Heidi and the home buying team for all the hard work and dedication they put in to find our dream home! As my military career progresses I’ll definitely be coming back to Veterans United for all my home purchasing needs. 10/10 recommend.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

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5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

4 out of 5 Stars
headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

4 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Daren and his team were amazing. They answered all of my questions before I had a chance to ask them. The app made it very easy to apply and submit required documents. The experience as a whole was quick and easy.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Photo submission from Edward S.

From opening bid to closing in 23 days. That speaks for itself.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

4 out of 5 Stars

Pro-Good Service, good app. I really liked my primary point of contact who was very knowledgeable.Con- Don't accept their first rate. Shop around and have them match it. They offered me 0.7 over what I negotiated down to. Also, some of the support staff know their specific part of the process, but are not knowledgeable on the whole process. Seek expert advise on things like insurance.

headshot image of Kimberly Held

Loan Officer: Kimberly Held

NMLS# 2770521

5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

Ready to see for yourself?

Experience first-hand why 366,726 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

If you decide to get a VA home loan with Veterans United, which you should. Make sure you ask for Aaron Guinn to be your loan officer. He is by far the best in the business. As a first-time home buyer, it can be daunting. Aaron was there every step of the way. No matter the question or time of day he was always available. He was more involved than my actual realtor. Not only that, but in 17 days was able to get closed on our house! I would never buy a house again without finding Aaron and making sure he was behind the wheel making it all happen again. Veterans United is who they are because of Aaron Guinn 🫡

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

Can’t go wrong with a VA loan DO it you will be fine they are the best

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
Photo submission from Charles C.

Very professional. VU had an offer my other two lenders could not beat! This is our first home. My fiancé and I are happy to start our family! #ProudVeteranHomeowner

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

4 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars

The app is very user-friendly and made it simple to stay organized during the mortgage process. But what really stood out was the people at Veterans United—their support and responsiveness made all the difference. Thank you so much!

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

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