Working with Veterans United was the best decision I could have made. With dedicated individuals (Dane,Nick,Grace)working at the Loan Agency and teaching me the process of buying property for the first time, I am understanding this process better and enjoying every minute of it. Thank you everyone for taking this time to help and share your experience with me.
The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
Exceptional service from the entire team!
Tyler and his team were on point 100%.
Easy to work with, total transparency.
This will be our 3rd time using VU and all 3 times we haven't had a single complaint or worry.
We hop We never have to use them again but it the occasion arises, VU will be our first call. Thank you so much for the effort and support of your team.
Nick Holman and his team did an amazing job. Was available day and night. Answered all questions with professionalism and tenacity. Was able to make buying my first home very simple and easy and allowed me to get the best bang for my buck. Would recommend the team to anyone whether it be a first time home buyer or a multiple property owner. Very appreciative for all their hard work.
I had a great experience overall, and I want to take a moment to give a well-deserved shoutout to Justin Menard. I know this review isn’t specifically about him, but he played a major role in making the entire loan process go as smoothly as it did.Throughout everything, Justin was consistently responsive, knowledgeable, and easy to work with. I was going through a big transition getting out of the military while buying a home, and he made sure I always had a clear understanding of what was going on. Anytime I had questions, he took the time to break things down in a way that was straightforward and easy to follow.What stood out most to me was the level of effort he put in. It never felt like I was just another loan — he genuinely cared about helping me make the best decisions and put me in a good position. He went above and beyond more than once, and that kind of support makes a big difference during a process like this.I’m very thankful for everything Justin did to help me through it. I’d highly recommend him to anyone going through the home loan process.
Ready to see for yourself?
Experience first-hand why 364,319 homeowners give us a perfect score!
I would highly recommend Aaron Mansfield as their person of contact. He never gave up, was always on top of everything. And he always called me Brother.
Adam was amazing every step of the way! Couldn't ask for anyone better! Thank you Adam! Truly!!!!
Very easy to deal with, professional group who kept us on track for a successful closing
I am truly BLESSED. You seem to have gone beyond the call of duty. It seems as though VU STAFF takes pride in helping VETERANS.
We absolutely enjoyed working with Veterans United the process was easy to follow and every step felt like we had support behind us.
I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!
No BS! If you are purchasing a new home, you need to "absolutely" hire Veteran's United. You will not be sorry. I have only used Veterans United to purchase my last two homes and they EXCEEDED all my expectations. Always there when I needed them. Oh so helpful. As you can tell I am VERY PLEASED with them ALL!
No personal touch.The communication got better in the end
Response from Veterans United
Hi Keith,
I appreciate you sharing this. I’m sorry the experience felt impersonal at first, that’s not the level of care we aim to provide. I’m glad communication improved along the way, but I understand how important it is to feel supported from the very beginning. Your feedback helps us do better.
If you’re open to it, I’d like to learn more about your experience. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’ll follow up the next business day if you reach out after hours.
Sincerely,
Claire S., Client Relations Manager
Aaron and his team have once again gone way beyond what we had expected. Efficient, patient, educational, assuring and always spoke with a smile. Would I recommend? Absolutely!
Dear John Lyman, Becky Tiek-Shrum, Victoria Wheat - with Veterans United Home Loans
My Team
I cannot thank you enough for helping me find a home. After being homeless, this isn't just a house; it’s a new beginning. Your patience, compassion, and tireless effort restored my faith, and I am forever grateful for your support in my time of need.
You all have changed my life, for me and my FAMILY.
When I was in despair my team gave me their confidence and commitment for the day I would unlock the door to my home!! Their professionalism and dedication did not stop and for this I shed tears of JOY!
Very Humble Thank You
Pam
Taylor and Caitlin have been incredibly helpful throughout this entire process. When we didn’t get the first home we wanted, they truly stepped up and supported us every step of the way during this long journey.We are truly grateful. Thank you all so much!
Everyone on our team, Sarah, Nina, Nate, and Jesse are all wonderful at their job and they made our first time buying a home a very smooth journey. I would do it all over again with them! We love Veterans United and recommend them to everyone!
IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.
I started my journey with Veterans United Home Loans 8 months ago. I threw them curveballs all along the way . They always stepped up to the plate with 110% effort and knocked it out of the park.
I started out with Victoria McGhee in early Aug 2025 inquiring about a home loan to have a house built. She sent me all the info I needed and followed up on the progress of the home.
Victoria Elliot worked my loan preapproval and kept me informed of required items to keep the process going.
Lisa Williams took care of all the necessary steps to send my loan to the underwriters. Also keeping me informed on the steps required to make it through the process.In Feb 2026 I threw another curve ball at the VU team due to the deal with my building contractor fell through and I was changing course to buy a new home just being completed by a different builder.
Victoria Elliot kept me up to date with check ins very regularly. She went out on maternity leave in Feb and handed me over to Tommy Heller.
Tommy aggressively worked on my loan to save me money on my final closing costs. What other Home Loan company does that?! He was always there when ever I called with questions and kept me on track. .
The whole VU Team was awesome in every aspect of what they do but I will have to put Tommy in as my MVP.
Victoria Bell was my concierge and gave me all the behind-the-scenes info you don’t think about, but is very important to getting in to your new home.With the awesome team at Veterans United Home Loans, I was able to make my home purchase possible and closed at the end of Mar 2026..
I have purchased five other homes in the past, so I do have experiences to compare the VU team against.
No other mortgage company I have dealt with in the past even comes close to the quality of services provided to me from my team at Veterans United.
Both Laura and Rachael were great. Took care of all my concerns when they came up. No issues.
I had an excellent experience with Veterans United Home Loans during my VA refinance process. From start to finish, everything was smooth, efficient, and stress-free.
A huge thank you to Johnny Mitchell, Morgan Armstrong, and Alix Iriarte for their outstanding support. The entire team was incredibly helpful, responsive, and always took the time to address any questions or concerns I had along the way.
Their professionalism and dedication truly stood out, and I felt confident and well taken care of throughout the entire process. Based on my personal experience, I highly recommend Veterans United Home Loans and would absolutely trust them again in the future.
