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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
38,600 reviews
755 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 38,600 reviews from Florida

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5 out of 5 Stars

Taylor and his team were amazing. Got me pre-approved within minutes, and were great to work with throughout our long closing. Highly recommend!

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars

Seth and his team were very supportive and professional every step of the way,keeping me in the loop of exactly what I needed to present every instant. Always determined to get the job done.Very patient and informative.

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

4 out of 5 Stars

Bit of a hiccup with solar transfer. Specifically understanding expectations on our end as buyers relative to Assumptions. Other than that, great communication and keeping us abreast of next steps. Thank you

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Photo submission from James S.

From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars

Zac Harrison was awesome to work with, he parted the Red Sea, and then he put me on his back and carried me to the other side, if you want to work with someone that will treat you with respect, contact Zac Harrison, he worked with me and never rushed or pressured us ever,

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars

Brennan and Audrey were amazing!!!! My file was complicated and they got me to the closing table when another lender wasn't able to. They made the process as seamless as possible and I'm so grateful!

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars

They were very professional, and they made the process very easy

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

The entire team did a outstanding job. Buying a new home can be stressful but your team supported me from start to finish.

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

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5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

4.5 out of 5 Stars

This is the way…
Home buying for veterans should be.

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
headshot image of Jolene Hatfield

Loan Officer: Jolene Hatfield

NMLS# 2771738

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

4 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

3.5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

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Experience first-hand why 368,802 homeowners give us a perfect score!

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5 out of 5 Stars

I couldn’t have done this without this team!! It was a tricky buy and a short timeline and they were amazing!

headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

4 out of 5 Stars

Never bought a house before. It was a scary experience with a lot of unknowns to it. I hope everything went as well as it looks like it has

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars

Reese and Dawn were the best in helping me, answering my questions, assisting me with the closing. I couldn't have asked for a better team.

headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

0.5 out of 5 Stars

Josh seemed out of touch with process and didn't seem to communicating with his team after phone cons with him. Carrie's communication skills are horrible she outright stopped communicating with my wife. My wife did not get heated with her, but called as she saw the process evolving. We were given bad instruction on how to liquidate our outstanding debts ending up delaying closing by more then ten days and a scramble to extinguish issues with debt liquidation. They pressured the sellers agent for paperwork claiming the close was happeneing quickly when they were telling us it was gonna be another week to ten days to close. I will also add that the website is utter garbage to interact with, second why can't your agents upload to customer files? Seems kind of inefficient if I can't access the website. Speaking of access I ran into a issue logging for OVER A MONTH and mentioned it regularly with both Josh and Carrie and they just blew it off until the last minute while I was traveling across country and the absolutely needed me to have a good login. Hands down this was WORST experience I've had when getting a through a VA loan process. Both my agent and the sellers agent are going to discourage their future clients from using your company for VA loan services after this transaction.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

The entire staff had knowledgeable and efficient. It was a pleasure working with them.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

Our experience with Veteran’s United was excellent and far exceeded our expectations. The app is extremely user friendly, and they were always there to help out with anything we needed!

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

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