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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
37,771 reviews
600 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 37,771 reviews from Florida

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5 out of 5 Stars

It was such a seamless and comfortable process working with Mr Randy Groner, my loan officer!

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

4 out of 5 Stars

The teamwork running down the NOCs impressed me. It took a lot longer than I imagined. Actually, It may be that I am premature; I do not have the funds at this time. With the roadblocks clear that will happen soon, surely..

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars

Shawn and his team made everything as easy as possible. Walking you through every step, explaining the small details and making what I believed to be a stressful experience into a pleasant one. Thanks again!

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars

Great job to the team that was assigned too me.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars

Tony and Cole were the best!

headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

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5 out of 5 Stars
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

4.5 out of 5 Stars
headshot image of Lauren Smith

Loan Officer: Lauren Smith

NMLS# 2167073

5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars

Great support and easy transitions online.

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars

I was amazed at how incredible Aaron and his team were to work with! We are beyond thankful for their professionalism, communication, and their ability to get this deal done for us. They are truly amazing and we couldn't imagine working with anyone else in the future for a VA loan.

headshot image of Aaron Mansfield

Loan Officer: Aaron Mansfield

NMLS# 2736749

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

Loan officer Charlie Holsten & Florida Realtor George Blum are the BEST In the VA Loan and VA Real Estate industry!! THE BEST!!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

Process was fairly easy, website is great! Getting docs to this team is as simple as it gets. Very efficient, communicative and great at getting on top of things. Had lots of questions after initial disclosures but Joel and Brenda handled things like champs. I'll use them again when rates fall enough for it to be worth it. Keep my mortgage guys it'll be worth it!

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

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Experience first-hand why 360,017 homeowners give us a perfect score!

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5 out of 5 Stars

Very professional

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars

they really picked out the best rate for me and help me save a lot of money. Josh and Sarah worked really hard to help me with my monthly payment to save over $300.. I recommend anyone who is looking for a loan who is a veteran to give these people a call. I have been with Veterans home loans since 2023 and they helped me secure my first construction built home.. they helped me vigorously to get this loan put through and I appreciate all the efforts and their value for my request for services. Thank you once again for all the hard work you do you made this possible God bless you!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Veterans home loan closed my refinance loan within three weeks!
Dane and Holly were very professional and knowledgeable.
This was the easiest loan process I have ever had.Thanks!

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

Charles will get the job done for you!

headshot image of Charles Dittbrenner

Loan Officer: Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

Kelly has helped us with a couple of home purchases over the past 6 years and each time she has been great to work with. I suffer from many health issues and she is the calm in the storm.

headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

4.5 out of 5 Stars

These folks did a solid job. My buying situation had a small hoard of problems, but all I really had to do was wait for an email saying "sign here please." If you are a first time buyer, they will take care of you right proper.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Very communicative and responsive! I never had a question go unanswered. As a first time home buyer I didn't understand much of the process but they made sure to explain everything and make sure we knew what was going on. Highly recommend!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

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