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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

119,060

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
102,267
4
13,252
3
1,982
2
888
1
671

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Showing all 10,824 reviews from Florida

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5 out of 5 Stars
Would Recommend

Everything was very clear and prompt. A very helpfull staff.Thank you all.Sincerely Bob and Jill Vuilleumier

Loan Officer: Andy Strubel

NMLS# 996805

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Peterson

NMLS# 1197848

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Hayes

NMLS# 1144691

4 out of 5 Stars
Would Recommend

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend
Photo submission from Scott B.

If there was a number 11 for overall rating, you would of received it!! Neal and Aaron were always available and very knowledgeable. We have already started spreading the word about the great services from Veteran United.

Loan Officer: Neal Roeder

NMLS# 35339

4.5 out of 5 Stars
Would Recommend

Loan Officer: Sara Hribik

NMLS# 1287837

5 out of 5 Stars
Would Recommend

Outstanding

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Very nice to work with

Loan Officer: Tina Guerra

NMLS# 465979

5 out of 5 Stars
Would Recommend

Great experience , always kept well informed.The team worked very hard and it is greatly appreciated.

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

Loan Officer: Juliana Francisco

NMLS# 1126762

5 out of 5 Stars
Would Recommend

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

Ryan and his team were outstanding. They made everything easy for me to get my first home. I thank them so much for working so hard on me getting this house.

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend

I have referred two people and two realtors just because of the awesome service provided by Jessica Fitzgerald and Harley Bailey. It was a pleasure working with them and I would go through that process again in a heartbeat. Jessica also sent me a package of flyers and cards that I set up here at Fleet and Family support. Never was I not able to get ahold of her, even during her daughter’s birthday party! And there wasn’t a question those two could not answer ( and there were a lot of questions!) I could go on and on, but you get the point. Simply stellar customer service!

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend
Photo submission from Wayne F.

Derek Russell's team is the best. They were on top of the process throughout and were always available for questions that we had no matter how small or big. When we called, they would always get back to us in a matter of minutes not hours.

Loan Officer: Derek Russell

NMLS# 310095

3 out of 5 Stars

This was the first time we bought a home and did not have an approved loan until 72 hours before closing. It gives me, as a buyer, much more confidence that the sale will go through if the loan is secured early in the process. We asked several times if there was anything we could do to expedite the approval, but it became clear that this waiting was standard with VUHL.

Response from Veterans United

Hi Sean, we appreciate the feedback on your experience. We have left you a voicemail and sent an email to discuss in more detail. Most of the time the delays on loan approval are due to waiting on items needed from third parties like insurance or title work. The sooner all paperwork is received the quicker your application can be approved. If you feel like there were any other issues to this please do no hesitate to reach out.

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Kyle Morris went above and beyond his job description to explain and walk my wife and I through the home buying experience. Our dreams have come true thanks to him. The Gourdine Family is eternally grateful and forever in his debt. THANK YOU Veterans United!!

Loan Officer: Kyle Morris

NMLS# 1598793

5 out of 5 Stars
Would Recommend

Everything was handled quickly and professionally.

Loan Officer: Ginny Young

NMLS# 187898

3.5 out of 5 Stars
Would Recommend

I had a rocky start. But, in the end, we got the deal done.

Loan Officer: Marcus Jones

NMLS# 1312398

5 out of 5 Stars
Would Recommend

The team was most excellent

Loan Officer: Jason Windsor

NMLS# 1206740

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Doisy

NMLS# 1660962

5 out of 5 Stars
Would Recommend

Justine is the absolute best!!!

Loan Officer: Justine Farnen

NMLS# 1281956

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Peterson

NMLS# 1197848

5 out of 5 Stars
Would Recommend

Definitely recommend! Veterans United was very professional, always on top of things and made the experience easy and comfortable.

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend
Photo submission from Wylee W.

Rob and Aaron were excellent in explaining the whole process and didn't miss a beat. They always kept me in the loop and made my homebuying experience painless. They made my dreams possible when I wasn't sure I was even a candidate with my situation. Awesome company and awesome staff.

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend

Everyone I spoke with was great.

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

The whole team worked hard to ensure that all tasks needed were done in a timely manner. Also they were able to answer our questions on to our satisfaction

Loan Officer: Steve Kincheloe

NMLS# 328305

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See all 119,060 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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