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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

261,313

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

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Showing all 22,791 reviews from Florida

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5 out of 5 Stars
Would Recommend

This company is the real deal. They know veterans, they know the VA process and talk with you not at you. Highly recommend giving them a shot to prove it to you.

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Overall everything went great! Everyone was very helpful, polite, and knowledgeable. Thank you!

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

If you are a Veteran, leave the rest behind!! A cut above the rest and very professional.

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Billie Powell

NMLS# 2015674

5 out of 5 Stars
Would Recommend
Photo submission from Brian T.

We had not purchased an existing home in 25 years; our last home was built and there is a big difference. Also, times and rules have changed and I cannot say enough about how the combination of technology and people made us feel as if VU was with use every step of the day. There was give and take across the board and we are so very happy with our new home, which was purchased as our retirement home, we are grateful and thankful. Will recommend you to anyone who asks. We could not be happier at this point. Thank-you.

Loan Officer : Bridget Enochs

NMLS# 918180

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
Would Recommend

Loan Officer: Nicole Viar

NMLS# 1190796

4.5 out of 5 Stars
Would Recommend

Loan Officer: Terry Schoonover

NMLS# 1884414

5 out of 5 Stars
Would Recommend

I am actually in the business and do Encompass360 development. I currently work for a company that uses Byte as it's LOS. They are looking to improve the Conventional Mortgage process using technology and realtor relationships. I was thoroughly impressed with your platform. It is incredibly intuitive and kept me in the loop for everything needed on my loan. The ease of document upload and condition tracking was too cool. The people and the technology ensured my loan process was a breeze. No last minute jumping through hoops here. We were ready to close way before the scheduled date. That in itself was a first for me. Thank you for taking care of this country's vets by offering outstanding service. Every veteran should begin here to buy a home.

Loan Officer: Ross McClanahan

NMLS# 1772094

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5 out of 5 Stars
Would Recommend

I highly recommend getting your loan through VU, they are a fair and honest loaning company that has no intention other than getting Active and Prior service members into your home at the best rate possible. My Loan team was Jon Ouk and Randi March and i highly recommend them both. They always responded within the hour and kept me constantly updated and helped me with my time constraints and was able to expedite my process. I also love the ease of access to all the documents and clarity of everything i was signing. I will definitely be using VU on my next home loan and be recommending all my friends and family to Jon and Randi.

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

Veterans United provides the best homebuying experience and offers detailed education to ensure that every customer is able to make informed choices throughout the process.

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend

The process of going through a home loan can be difficult and nerve-racking but Kendall did a great job making it as smooth as possible

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

To anyone looking yo buy a home. This is the company you need by your side.

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend
Photo submission from Nicholas S.

My family and I are exceptionally grateful for ALL of the help, patience, assistance, and advice our Loan Team gave us from the START. Tyler Kettle, Nina Chapin, Holli Schutte, were all amazing individuals. The key to our relationship was communication. From a buyer's perspective, you NEED to check your online portal every day. When you get a task on the 'To-Do's' list, complete it ASAP. IT will make your loan experience REALLY EASY, and it will make your Loan Teams' job a lot easier.

Loan Officer: Tyler Kettle

NMLS# 1693581

5 out of 5 Stars
Would Recommend

Awesome overall experience.

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Loan Officer: Tay Carson

NMLS# 2081194

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Nelson

NMLS# 1483177

Ready to see for yourself?

Experience first-hand why 199,157 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend
Photo submission from Wendel V.

Excellent customer service. Made the process easier for me and my family. We feel really happy and satisfied and will love to do business again. Thank you! Thank you Veterans United for the excellent service provided to me and my family, We are super happy and satisfied. Looking forward to doing business with you again. Thanks to my loan officer Terry Schoonover for helping me through the process and for making this process smooth and easy!!

Loan Officer: Terry Schoonover

NMLS# 1884414

4.5 out of 5 Stars
Would Recommend

Veterans United was a new product to me and skepticism was initially sorted because I am use to dealing with people more face to face and you never know when or how technology will hold up in these circumstances. However, I felt the organization and contacts were genuine and, to date, in my best interest and I appreciate their due diligence.

Loan Officer: Isaac Cater

NMLS# 1939320

4 out of 5 Stars
Would Recommend

Loan Officer: Stephen Bash

NMLS# 2030081

3.5 out of 5 Stars
Would Recommend

Loan Officer: Gus Branda

NMLS# 1230865

3.5 out of 5 Stars
Would Recommend

Loan Officer: Nicole Viar

NMLS# 1190796

More Reviews

See all 261,313 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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