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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

156,106

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Showing all 14,213 reviews from Florida

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5 out of 5 Stars
Would Recommend

Great customer service with an easy to follow Things To Do online!

Loan Officer: Shane Lowe

NMLS# 1123167

4.5 out of 5 Stars
Would Recommend

I would highly recommend using Veterans United to get through the VA loan process. They are knowledgeable and made the process very easy to get through. I am a proud homeowner thanks to them.

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

We had a negative experience with our first loan last year with Morgan McNally very disappointing and unprofessional behavior by Morgan,We had intended to refinance with another company but Brain has renewed my faith in Veterans United and I would highly recommend him to any one. His attention to detail was incredible even going the extra mile to give me his cellular number to be reached after hours for our closing if we needed anything. He walked us though every part No SURPRISES this time with him. Thank you Brian

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
Photo submission from Richard C.

I would advise and have advised any Veteran to allow Veterans United Home Loans to use their Mortgage Services. Professional Staff that is well trained to take you through the process in a error free, sometimes difficult system. Thank you so much to Rob, Kristy and Alyessa.

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

The whole process has been fantastic

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4 out of 5 Stars
Would Recommend

Loan Officer: Bo Clapp

NMLS# 1599128

5 out of 5 Stars
Would Recommend

I've heard some stories from other veterans who have said it is a pain to work with some VA home loan providers. Tim Killday went above and beyond with his tenacity in helping my wife and I purchase our first home. From calling us even when he was sick, to calling and emailing us when he was supposed to be on vacation, he truly exemplifies the meaning of the word amazing. The entire experience was incredibly easy, straight forward, and Time was always there to help, sometimes even after midnight. 10/10 would recommend to ANY veteran looking to go forward with a purchase of a home. Miriam Miranda was an amazing agent in the central Florida area who really fought for my wife and I, to get the best deal possible, while keeping our best interests at heart. She would spend all day and sometimes work into the morning to help us and ensure everything we did was on track and where we needed to be. If we do end up moving in the future, if Miriam is available, we will wait just to ensure we get her as an agent again, because the effort and results were beyond perfection. 10/10 would recommend to another buyer.

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Veterans United in South Tampa was excellent. They helped me throughout the entire process of a first time homebuyer and made it seem easy.

Branch Manager: Cindy Tolster

NMLS# 455905

2 out of 5 Stars

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
Would Recommend

Went smoothly because of VU staff's knowledge and attitude.

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Stack

NMLS# 1368665

4 out of 5 Stars
Would Recommend

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend
Photo submission from Susan B.

It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

The entire team took me through the process from start to finish. They made the whole experience so much less stressful and very easy to go through. I am so appreciative for the way I was treated. Thank you VU. You guys are top notch!

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

They kept the communication going. You never have to guess what to do next. The team was very excusable if I did have any questions.

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

Veterans United made this process as easy as shopping in a department store. The electronic signature platform was so simple and painless. I highly recommend going with VU if you want an easy, hassle-free house-hunting and purchasing experience.

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

The process was incredibly easy and effortless. Every time I had a question, I texted my loam team and they replied within 20 minutes—even on the weekend! We will definitely use Veterans United for our next home loan.

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

4.5 out of 5 Stars
Would Recommend

Loan Officer: Erica Haynes

NMLS# 1699489

4.5 out of 5 Stars
Would Recommend

Veterans United walk me through the house buying process from the beginning to the end, ensuring my home purchase.

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
Photo submission from Danielle S.

Veterans United is a wonderful lender to work with. They keep you updated every step of the way and will answer any questions you may have.

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
Would Recommend

Very transparent, helpful, and professional.

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Even if your a widow it's possible and you couldnt ask for a better group of people.the best group of people I have ever dealt with.i would tell everyone that has the benefit to use it. You will not regret it .I am very happy. They made this old lady very happy. Thank you guys.

Loan Officer: Scott Beasley

NMLS# 1249858

4.5 out of 5 Stars
Would Recommend

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Veterans united made my first homebuying experience outstanding , i was worried about the processes associated with getting a home loan and veterans united system is so streamlined and user friendly and any additional questions i had were always answered fast and they were respectful, courteous and kind. I would definetley recommend veterans united y'all rock.

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Purchasing your first home could be so overwhelming BUT, several people on the VU team have made this experience for my husband and I, a memorable one! We cannot say it enough, Ashleigh, Kelly, and Tandi are AMAZING!!!!!!!

Loan Officer: Ashleigh Quinn

NMLS# 342058

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See all 156,106 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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