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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

175,580

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
130,171
4
36,035
3
5,983
2
1,840
1
1,551

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Showing all 15,930 reviews from Florida

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5 out of 5 Stars
Would Recommend

This was my first home loan and VA made the process painless and simple.

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

The ease and speed in the process is amazing.

Loan Officer: Bill Musick

NMLS# 820645

3.5 out of 5 Stars
Would Recommend

Loan Officer: Jose Banuelas

NMLS# 1287239

4.5 out of 5 Stars
Would Recommend

The overall experience was great. The loan team was attentive and responsive throughout the process. My only regret is there wasn't an option to relock the loan rate after it dropped signficantly. My Credit Union offered that option, but I stayed with VU due to the outstanding customer service.

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

Robert was a true professional.

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend
Photo submission from Ahmad K.

Veterans United made our home purchase fast and easy. The To Do List explains what is needed and why. My loan team was fast, knowledgeable, and available when i had questions. Pre Approval was faster than other companies I tried. Will definitely use them for future business.

Loan Officer: Suzanne McClain

NMLS# 459155

4 out of 5 Stars
Would Recommend

Loan Officer: Celina Mowrey

NMLS# 378964

4 out of 5 Stars
Would Recommend

For closing we got our apt, but when we got there we had to wait another 3.5 hours before we had to come back and actually sign off on the buyers package. It was even more stressful because we were ready for the original time but waiting even longer made the situation just a little more nerve racking to wait for the call on the next apt time to sign papers. Overall the process buying the house seemed painless. The systems in place and the set-up on-line to upload documents needed.

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Mr. Brad Cone, Senior Loan Officer, IS Veterans United. Brad has taken care of us, our family & numerous other referred Veteran Brothers & Sisters and Brad, take care of us with utmost care, attention to detail, so much respect; Brad takes so much extra time, always, at home, on weekends, a rare day off. Brad is Veterans United & we consider Brad, all these years as one of us, a Veteran Brother & Family. Thank you Brad for all you have done & do for us. We look forward to one day meeting in St. Louis to shake your hand and to give you a big thank you hug ! Veterans United Executive Officers, we congratulate you, with the tremendously capable Senior Loan Officer, Brad Cone, you have working ever so hard for you. Please promote Brad early & often. God’s Speed, God Bless, many thanks Brad & Merry Christmas Brother !
Most Respectfully:
Daniel & Chastity Hope

Loan Officer: Bradley Cone

NMLS# 836930

5 out of 5 Stars
Would Recommend

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

The process is easy from start to finish

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Easier than i expected for my first time home purchase.

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend
Photo submission from Leonard K.

Thank you, Veterans United, for helping me make my dream come true. Kim El-Darrat and Amber Taylor make a great team and I was so lucky to get to work with both of them.

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend

From the very first phone call, I felt like my stress and worries were carried by the agent that worked with us. I have no complaints. The entire process was quick, clear and extremely professional.

Loan Officer: Meghan Kopka

NMLS# 845777

4 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Your online application was easy to use and we liked having the ability to upload required documentation on our own time at our own pace. We like having pictures of your specialists in your application so we can picture the other end of our conversations. Nice touch.

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Soete

NMLS# 951466

5 out of 5 Stars
Would Recommend

The team made it very easy and they were very helpful throughout the process

Loan Officer: Thomas Champion

NMLS# 1102159

2 out of 5 Stars

Loan Officer: Corey Nichols

NMLS# 1483214

5 out of 5 Stars
Would Recommend

Veterans United helped us to purchase our last 2 homes and refinance the the one that we’re currently living in. They make the process very easy and we are grateful that we found such an amazing company with such great employees. We highly recommend Veterans United!

Loan Officer: Nick Kundert

NMLS# 1000911

4.5 out of 5 Stars
Would Recommend
Photo submission from Rianna B.

Overall the process was seamless, the technology makes everything so much easier, and they know what they're doing. I would 100% recommend using VUHL.

Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend

Great experience from beginning to end. Buying my first home with Veteran’s United made the process not stressful at all and actually enjoyable. Thank you so much Veteran’s United!

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Very easy to work with. Very knowledgeable and professional.

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars
Would Recommend

Very smooth operation and communicated everything in a timely manner and and in understandale terms.

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

Our overall experience with Veterans United has been great! The entire process was simple and easy.

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Strubel

NMLS# 1392166

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See all 175,580 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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