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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
38,467 reviews
827 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 38,467 reviews from Florida

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5 out of 5 Stars

I would recommend Veterans United to all my military friends. The service was outstanding, very user friendly, not pushy but allowed to operate at your pace. Matt, Conner and Tyler are a great team that looked out for my best interests.

headshot image of Conner Cook

Loan Officer: Conner Cook

NMLS# 2772911

1.5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

Good communicators but could be a little more detail oriented.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

Felt like they did everything without any input from me! Outstanding!!!
All their recommended services were also very helpful and time savers.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars

Aaron And Darlene and Natalie all held my hand through this process. They made this journey as smooth as possible. They never gave up on me no matter what the situation look like they continue to help and to push me forward to the mark. I am so grateful for each and every one of them.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars

YOU were very responsive to our needs and a Pleasure to work with.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars

The entire experience was made so much easier and really stress free by the team at Veterans United, led by Asli Wissman!

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

Nick, Raj, and Sam were great at proactively ensuring deadlines were met to close on my home in under 3 weeks. Very impressed with communication

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars

Everyone was great made the process simple and easy with great support! Thanx ALL

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

4.5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

0.5 out of 5 Stars

had a very disappointing experience working with this team. Communication was consistently poor—we had to repeatedly follow up just to receive basic updates, and we never felt like a priority.Kendal and Donna were often unprofessional and dismissive. On multiple occasions, they emphasized how busy they were or mentioned upcoming vacations, which only reinforced the lack of attention given to our file. Most concerning, Donna accidentally included me on an email where she was making fun of me, which was completely inappropriate and unacceptable.Additionally, the appraisal process was handled extremely poorly. The report contained numerous errors—over eight corrections were needed—including incorrect names and inaccurate information. This significantly delayed the process and added unnecessary stress.Overall, this was a frustrating and unprofessional experience from start to finish. I would not recommend this team and will not be using them again.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

4 out of 5 Stars
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars

Jake and his team were absolutely awesome to work with. I was a first time home buyer and they made everything clear and easy to understand and always called to ensure I knew exactly what was going on and let me know if anything changed. They answered all questions and took time to elaborate on everything to ensure I had a complete understanding of it all!

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

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5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

4.5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

We couldn’t be more grateful for our amazing team! Scott and Ashley made everything so easy for us first time home buyers to include the challenge of coordinating everything with us being all the way in Germany. We couldn’t thank you these guys enough! 10/10 !!!!

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

4.5 out of 5 Stars

appreciate Taylor and team. i would have continued with Taylor but was contacted by Mark from Veterans United, and thought they were working together. Either way, we are very happy with Veterans United.

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars

Brock and his staff did a great job getting me through the process of obtaining a home and financing. Thank you all again.

headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

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