Buying my very first home, I was a bit worried of hidden costs, a tedious process and fine print. However, Zach and his team were absolutely amazing. The entire process from start to finish was smooth, stress-free and easy going. Honestly, didn't even feel like I was buying something as big as a home... Zach made it feel like just another day. With constant communication, an easy to use website that outlined everything that was needed from me, and a group text message that connected Zach's entire team with me (my favorite part) made getting quick responses, no matter what question I had or what time I asked, easy. The text messages were truly the best since I tend to over think and worry, so having such a transparent group answer everything on the spot eliminated all my concerns. Everything I was told by Zach in the beginning, the information, costs and what to expect was exactly what I got at the end when I signed everything.Would absolutely recommend Veterans United to any of my friends looking to buy their first home.
Wes and his team are the best?
There was no gratin everything went smoothly.
Very empathetic profession!
The professionalism was outstanding. The staff was extremely patient in helping me to understand the lending/loan language. There was always a way to reach a member, whether via email or phone. Since everything worked on a time line the team was very adamant in keeping me on track. My experience was more than amazing!
Loretta Snow
The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
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My loan team consisting of Jeff, Selina, and Jesse are fantastic. They were with me the whole process and answered all my questions. They made this first time home buyer at ease. They also sent me the most thoughtful gift for now being a part of the Veterans United family.
Everyone seemed to know what they needed to do to help, but I’m still confused as to who was doing what. I was consistently getting calls and messages from different people all doing different things so it’s hard to say what was actually needed and what wasn’t. There were times when my questions were going to the wrong person because I just didn’t understand what was going on.
Working with Veterans United was an excellent experience. The team was highly professional, and the approval process was smooth and straightforward. They provided guidance and support every step of the way, making the entire experience stress-free and efficient.
I could write an essay on my experience with Hayley and her team. They were amazing from start to finish. They gave me real feedback from the pre-approval stage to closing. They worked tirelessly throughout the process, answered all our questions, and made my wife and I feel valued and comfortable through their warm, positive attitude. Even though we worked for less than 2 months, Hayley and her team will forever be a part of our lives. Real good people. We are blessed.
I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!
Emmy is efficient, thorough and warm. She communicated with me as if we were friends, with incredible respect and patience. I hope to have opportunity to work with Emmy again
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Working with Veterans United was the best decision I could have made. With dedicated individuals (Dane,Nick,Grace)working at the Loan Agency and teaching me the process of buying property for the first time, I am understanding this process better and enjoying every minute of it. Thank you everyone for taking this time to help and share your experience with me.
Exceptional service from the entire team!
Tyler and his team were on point 100%.
Easy to work with, total transparency.
This will be our 3rd time using VU and all 3 times we haven't had a single complaint or worry.
We hop We never have to use them again but it the occasion arises, VU will be our first call. Thank you so much for the effort and support of your team.
IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.
Nick Holman and his team did an amazing job. Was available day and night. Answered all questions with professionalism and tenacity. Was able to make buying my first home very simple and easy and allowed me to get the best bang for my buck. Would recommend the team to anyone whether it be a first time home buyer or a multiple property owner. Very appreciative for all their hard work.
I had a great experience overall, and I want to take a moment to give a well-deserved shoutout to Justin Menard. I know this review isn’t specifically about him, but he played a major role in making the entire loan process go as smoothly as it did.Throughout everything, Justin was consistently responsive, knowledgeable, and easy to work with. I was going through a big transition getting out of the military while buying a home, and he made sure I always had a clear understanding of what was going on. Anytime I had questions, he took the time to break things down in a way that was straightforward and easy to follow.What stood out most to me was the level of effort he put in. It never felt like I was just another loan — he genuinely cared about helping me make the best decisions and put me in a good position. He went above and beyond more than once, and that kind of support makes a big difference during a process like this.I’m very thankful for everything Justin did to help me through it. I’d highly recommend him to anyone going through the home loan process.
I would highly recommend Aaron Mansfield as their person of contact. He never gave up, was always on top of everything. And he always called me Brother.
Adam was amazing every step of the way! Couldn't ask for anyone better! Thank you Adam! Truly!!!!
Very easy to deal with, professional group who kept us on track for a successful closing
