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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
38,482 reviews
879 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 38,482 reviews from Florida

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5 out of 5 Stars

My team people Brice Tyler Hannah Zac were always there for me when ever I called - polite, helpful and friendly . There is a lot of paperwork but with a great team that is very encouraging you will be successful in obtaining a home My team was outstanding Thank you all for your patience and efforts.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

4.5 out of 5 Stars
headshot image of Kristofer Doran

Loan Officer: Kristofer Doran

NMLS# 2756903

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

3.5 out of 5 Stars
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
headshot image of Josh Walter

Loan Officer: Josh Walter

NMLS# 1392882

4 out of 5 Stars
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars

Mike was an exceptional officer and greatly assisted our clients through all the ups and downs in the lending process. He helped us navigate through three separate transactions, two of which we had to cancel under no fault of ours or Mike’s. But the final transaction closed and the clients are extraordinarily happy, as am I. Mike is a great asset to Veterans United.

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

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5 out of 5 Stars

Smooth service

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars

Where do I begin. VU is incredible. We had a dream of moving out of the trailer park and into a real home where we could feel safe and proud of where we lived. VU helped me achieve the credit score I needed to buy a newly built home. I mean not many people our age can say they've bought a brand new home. So the credit counseling was a great service. They worked with me to get me approved for the mortgage in about two weeks and continued to work through the difficulties of selling a mobile home that was in a park. Steve Shuh. Amazing loan officer, awesome professional, and a great person all around. I highly recommend this man in particular he has your best interest at heart. Go VU if you need a VA loan but don't have perfect credit They will help you get to where you need to be and my rate is great. I couldn't be happier and my family is happier than ever also.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

The entire team is amazing to work with. We truly felt that you were in our corner watching out for us. This is the sixth time my husband and I buy and sell a home, and this team has been the absolute best. Veterans are truly blessed to have this team behind us during the challenging buying/selling process.Again, thank you for everything. We are excited to move into our new condo and sell our home. Thank you for making our dream come true.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

1.5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

I would recommend Veterans United to all my military friends. The service was outstanding, very user friendly, not pushy but allowed to operate at your pace. Matt, Conner and Tyler are a great team that looked out for my best interests.

headshot image of Conner Cook

Loan Officer: Conner Cook

NMLS# 2772911

5 out of 5 Stars

Good communicators but could be a little more detail oriented.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars

Felt like they did everything without any input from me! Outstanding!!!
All their recommended services were also very helpful and time savers.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars

Aaron And Darlene and Natalie all held my hand through this process. They made this journey as smooth as possible. They never gave up on me no matter what the situation look like they continue to help and to push me forward to the mark. I am so grateful for each and every one of them.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars

YOU were very responsive to our needs and a Pleasure to work with.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars

The entire experience was made so much easier and really stress free by the team at Veterans United, led by Asli Wissman!

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

Nick, Raj, and Sam were great at proactively ensuring deadlines were met to close on my home in under 3 weeks. Very impressed with communication

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars

Everyone was great made the process simple and easy with great support! Thanx ALL

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

4.5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

0.5 out of 5 Stars

had a very disappointing experience working with this team. Communication was consistently poor—we had to repeatedly follow up just to receive basic updates, and we never felt like a priority.Kendal and Donna were often unprofessional and dismissive. On multiple occasions, they emphasized how busy they were or mentioned upcoming vacations, which only reinforced the lack of attention given to our file. Most concerning, Donna accidentally included me on an email where she was making fun of me, which was completely inappropriate and unacceptable.Additionally, the appraisal process was handled extremely poorly. The report contained numerous errors—over eight corrections were needed—including incorrect names and inaccurate information. This significantly delayed the process and added unnecessary stress.Overall, this was a frustrating and unprofessional experience from start to finish. I would not recommend this team and will not be using them again.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

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