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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
37,933 reviews
889 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 37,933 reviews from Florida

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5 out of 5 Stars

Seth was an amazing Loan Officer. Highly recommend working with him!

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

Outstanding service from exploration to closing! This is my second mortgage loan with VU; I look forward to doing business with VU again in the future. Both Allie and Bryan provided outstanding service.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

0.5 out of 5 Stars

If you really want to know, feel free to call me and I will tell you why I would never recommend you guys ( lies , misinformation , uncertainty and more lies ) SUCH A SHAME FOR SOMEONE WHO BOASTS HAVING A 5 star average rating

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

4.5 out of 5 Stars

The process was easy.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

Kenny and team handled my loan process with care. I was able to get all of my questions answered. He made sure I had a great understanding of the loan and process before moving on to my next question. No matter what time I called Kenny was able to speak with me or call me back.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

Best experience purchasing a home, great team will consider using this company if I purchase a home. Will be telling family and friends about this company.

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars

Just bought my first home with VU. From the first day they were over the top helpful and super clear with what I needed to get done to move forward with each step. Would absolutely recommended.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

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4.5 out of 5 Stars

Refinancing is a nightmare. Ours was a little complicated. Mickey and Justin soldiered thru it for us. Even tolerating our constant questions. Great communication and lots of patience from both of them.

headshot image of Mickey Mendoza

Loan Officer: Mickey Mendoza

NMLS# 2506409

5 out of 5 Stars
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars

Bryant was the very best person to ever work with, he & his team were always very professional, helpful & extreamley patient with us,
taking extra time to explain things step by step even in some very high stressful moments,
he went above & beyond his position to take good care of our family & help us make the best decisions for our families needs,
he worked tirelessly & extreamley hard to ensure everything came together for us , to get us to our closing day on time & we will always be greatful & love him for it.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars

My Team at Veterans United is amazing! From start to finish, the communication was prompt , precise and easy to understand. Cooper, Candace, Suzann and Sam were pleasant to work with and carried themselves with the highest levels of professionalism. I’ve bought and sold numerous homes over the years and this was the best experience I’ve had with a lender! Thank all of you for making this a great experience! Sincerely, Charles Casey Bolen!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars

Taylor was very on top of everything, we had such an easy experience using veterans united. The thought of getting a home was intimidating, but our experience with Taylor and his team was really awesome. We did not feel confused or overwhelmed at all during the whole process. Thanks again for everything.

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars

Tommy Heller was absolutely fantastic to work with during my refinance this month. From start to finish, everything went smoothly and without any problems. He made the entire process simple, clear, and stress-free.Tommy was always professional, responsive, and willing to answer any questions I had. He kept me informed every step of the way and ensured everything stayed on track. I truly appreciate how seamless he made the experience.If you're looking for a knowledgeable and reliable loan officer, I highly recommend Tommy Heller. Thank you for making this such a positive experience!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

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Experience first-hand why 361,619 homeowners give us a perfect score!

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5 out of 5 Stars

The entire team was warm and professional throughout the process. I would highly recommend this company.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

Eric has always given me great personal service Adam made to underwriting easy thanks to both of them

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

4 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Whitney was amazing. Super helpful and always available, even when she was out of the office. She was still always available.

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

I have nothing bad to say about VA. They surprised us in a good way on multiple occasions. I am so grateful I reached out them and have no regrets, and nothing but outstanding things to say about them. 10/10 rating doesn't do them justice!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Don and his team were very helpful. Highly recommend.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

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