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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

129,294

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
111,214
4
14,275
3
2,116
2
961
1
728

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Showing all 11,783 reviews from Florida

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5 out of 5 Stars
Would Recommend

Veterans United was a great company to do business with. They explained and helped me every step of the way through the home buying process. I highly recommend!

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Loan Officer: Morgunn Skipworth

NMLS# 1127375

5 out of 5 Stars
Would Recommend

Please stop and just take a minute read this they care about you your needs your happiness your business they are very very honest and I'm going to say you have tried the rest now give them a call because now you are dealing with the best, they treat you like family not a client family THANK YOU VERY MUCH VETERAN'S UNITED I WILL ALWAYS REMEMBER SEPTEMBER 18,2018 BECAUSE THAT'S THE DAY YOU MADE ME THE HAPPIEST MAN ON EARTH THANK YOU AGAIN FIRST TIME HOMEOWNERWINDSOR PURCELL LAUDERDALE LAKES FLA

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Buying a home from Veterans United was quiet the experience. They just recently started to finance manufactured homes and there were bumps in the road but with Jaimie in our corner she would not stop until we had all of the T's crossed and the I's dotted!!It educated me as well if I were to ever try and sell or buy another manufactured home.Excellent Customer Service.

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
Photo submission from David M.

This was my second VA home loan. My first VA loan experience was a nightmare. The lender was completely disorganized and obstacles were constantly popping up. After waiting at the title company for hours, we just barely closed on our home in time to avoid a severe storm. I was a little hesitant to work with a large company like Veterans United, but Bryan and the team at VU showed me that even though Veterans United is a busy company, they still put their clients first. There isn't a single negative thing I can think of. Bravo Zulu Victor Uniform!

Loan Officer: Bryan McCarthy

NMLS# 1660736

5 out of 5 Stars
Would Recommend

The best team out there on my opinion

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Don't wait. Don't walk. Run to veterans united. The sooner you tell them you wanna buy a house. The sooner you will be a home owner! Deffenetly the best experiance I have ever had.

Loan Officer: Kyle Morris

NMLS# 1598793

5 out of 5 Stars
Would Recommend

Rob and his team were extremely professional but above all, understanding and helpful. I felt looked after and comfortable every step of the way as though I were their only client. All parties agreed that my process was extremely fast and efficient. 28 days from contract to closing. Utterly amazing!!! Thanks to Rob and his team.

Loan Officer: Rob Weigand

NMLS# 1435397

3.5 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

2.5 out of 5 Stars

Do know that Veterans United definitely has an understanding of how VA loans work. This can work to ones advantage. They have a network of realtors they utilize who understand the VA process. That part is key. If your realtor doesn't understand VA loans it can make this very painful.Also don't be deceived by "no money down". This isn't an issue with VU specfically; but, if your appraisal comes in south of your offer (or even in line with your offer) the seller is rarely going to pay your closing costs and these are then passed on to you the buyer. VU charges a steep $3,000 origination fee which was the highest of any of its competitors. This wouldn't have been an issue except that we had a tidewater appraisal which meant the appraisal came in nearly 25k below the offer.The seller accepted the bid; but, wouldn't incur additional closing costs beyond that. I found two other companies willing to take over the loan with no origination fee and a lower interest rate and only when I shared that information with them did they agree to come down.Ultimately I did get a loan with no money out of pocket; but, I am paying more per month than I would have been paying using any of the local banks here that also do VA loans.

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

The best part of Veterans United is the people we worked with, a perfect team, one of those teams where there isn't a person who is dragging their feet, much like the team when we were active duty. You folks are awesome!

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

I would happily work with Veterans United again in the future and would gladly recommend my family and friends to them. The whole experience was a pleasure. The people are knowledgeable, professional, and courteous.

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Janet and Ashton were a pleasure to work with, above and beyond at every stage of the process. Plus their tooling for document signing, upload, and storage makes everything incredibly easy and convenient. I am so glad I came across Veterans United, and Janet will be the first call I make the next time I'm ready to buy!

Loan Officer: Janet Bowe

NMLS# 1161486

4.5 out of 5 Stars
Would Recommend

Class act.

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
Photo submission from Patricia S.

Casey, Angie and the team were awesome in processing my loan. They kept me informed through the entire process and were quick to respond to my phone calls and emails. Also I loved the welcome mat they sent me after the loan was completed.

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Veterans United made our experience with finding/financing a home so easy that we would recommend them to anyone!!! Thanks so much....

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

4.5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Best and easiest home mortgage experience I have ever had. VA made everything smooth and simple.

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Devin McCall

NMLS# 1161640

5 out of 5 Stars
Would Recommend

Outstanding service!

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend
Photo submission from Thomas R.

Wow, if anyone would have told me that I would have our dream home when 2018 began, I would have laughed it off! Thank you Veterans United for making something that we thought was a dream come true in less than 2 months! LOL, you have made a believer out of me!

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Herman

NMLS# 1154699

5 out of 5 Stars
Would Recommend

I had considered more than one "veterans" loan representatives. Can not say enough that I chose Veterans United as they came thru for me from the very get-go, and stayed with me thru the whole process. I would have given up several times were it not for the encouragement of Doug Lippmann who constantly affirmed to me "we will get this done" and we did.

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend

I searched for homes for almost a year. Andy and his team were very patient and very involved with my home-buying journey. This is my first home, and I am very happy with how it all turned out. Thanks to Veterans United, I am now living the American dream in a beautiful house...

Loan Officer: Andy Strubel

NMLS# 996805

4 out of 5 Stars
Would Recommend

Loan Officer: Travis Thacher

NMLS# 1726843

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See all 129,294 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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