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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
37,899 reviews
833 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 37,899 reviews from Florida

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5 out of 5 Stars

I cannot say enough positive things about my experience with Veterans United. From start to finish, the process was relatively painless and incredibly well organized. The entire team , Jay Christman, Grace Walther, and Alex McBeth truly work alongside the veteran to ensure a smooth and successful transaction.Communication was outstanding throughout the process. Every question I had was answered quickly and clearly, and I always felt informed about the next steps. Their responsiveness and proactive updates made what can often be a stressful experience feel manageable and straightforward.Most importantly, I felt supported. Veterans United understands the unique needs of veterans and demonstrates genuine care in helping them achieve homeownership. I would confidently recommend them to any veteran looking to purchase a home.

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

Our loan team was outstanding from start to finish. They were responsive, knowledgeable, and always took the time to explain every detail, making the process feel easy and stress-free. Communication was clear and consistent, and they truly had our best interests in mind. Their support and efficiency made a huge difference, and we couldn’t have asked for a better team to work with. Highly recommend them to anyone going through the home loan process.

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars

Absolutely outstanding team helped me throughout the entire purchase even with my crazy work schedule!

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars

Andy is the best. He is super kind. Very knowledgeable & professional. Andy was also patient with us and answered all of our questions. He made us feel comfortable in calling him with any questions we had or clarification we needed. Andy has superior customer service. He represents VU extremely well!

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

4.5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars

The team was phenomenal. There were a lot of issues we ended up going through two houses and a title company from hell and Tim and Suzanne were just amazing!They stayed on top of everything. Their directions were clear and concise. They made everything easy. Their communication was timely if I ever sell this house and go to purchase another one I will 100% be asking for Tim and Suzanne. They are the ultimate dynamic duo!

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars

Blake was phenomenal and was very proactive in helping us buy our first home. Great guy and a pleasure to work with him

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

If you have mortgage needs and you are a veteran, you can’t go wrong with Veterans United and Jared Wilmes team! They are fair, professional and very communicative.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

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5 out of 5 Stars
headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

3.5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Suzie was fantastic from start to finish, she did everything she said she would do from day1and then some. We have a terrific interest rate as industry bench marks go. All of our questions were answered fast & efficiently. I’m so glad that Suzie was our loan officer she assisted us with our decision to put more money down to buy our interest rate down and reduce the VA fees we have a great interest rate and more than affordable mortgage payment. Thank you Suzie and your team for helping us step by step.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

My loan officer was outstanding. Very satisfied with the experience.

headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

You guys are so professional and I was pleased and excited with outcome.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
headshot image of Dan Schwab

Loan Officer: Dan Schwab

NMLS# 2732944

Ready to see for yourself?

Experience first-hand why 361,311 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars

As a veteran and now a proud homeowner, I can confidently say that my experience with Veterans United was outstanding. From start to finish, their entire process was smooth, organized, and professional.They kept everything on track, communicated clearly, and made sure I understood every step along the way. Buying a home can feel overwhelming, especially as a first-time buyer, but their team made it feel manageable and stress-free.Their attention to detail, quick responses, and dedication truly made a difference. I always felt supported and never left wondering what was next.I’m grateful for their effort and commitment to helping veterans achieve homeownership. Highly recommend Veterans United to anyone using a VA loan! Jeff is amazing and his team too. GREAT EXPERIENCE FOR FIRST TIME HOMEBUYER.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars

The guys I worked with was great very professional and was there for all my questions I would recommend everyone to do business with them Great job

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

Shout out to Crystaline was very helpful during the complete process.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

3.5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

Jeff Berrimger was really wonderful man to work with for a pretty long time! He went out of his way to make sure I was always in the loop! I could not have this without his awesome help! I would recommend him to any veteran! Thank you so much for caring and your support Jeff! Thank you so very much for your dedication!

headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

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