Tony, Jake and Lauren did amazing. They were always on top of things, left simple instructions and processed all paperwork very timely and professional. They were all a pleasure to work with and they were super fast. I have heard stories about home buying that may have some people scared to sell their home. But I assure you that wasn't the case for me. After submitting the proper paperwork I chose a house and 1 month later I was closing. Thank you guys. 10 out of 10 would refer anyone.
The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
Great service and awesome comunicac ion.
Best company I’ve worked with thus far ! Ryan Chinnis is awesome and supported us along the way the whole time throughout our home buying process whether it was estimates or running numbers. He was and is a huge asset
We had a very laborious and stressful time working with your company. On many occasions throughout this process we had to provide information, followup and resend. Felicia G. did not give us confidence in her performance. Our closing date was moved from 3/3 to 3/11 and then to 3/20. One delay after another, then another due to miss management and requesting bank information that was not necessary. The lack of clarity and foresight almost caused us to loose our deposit. If it wasn't due to the constant follow-up on our end and my contacting the VA I DONT REALY THINK THIS WOULD HAVE HAPPENED. fortunately the VA was kind enough to put a priority on our case so that we did not fail. Even up to the last minutes before signing there were still errors and running around. Joshua was very nice and professional. He provided us support and re assured us that this would be an easy process, but unfortunately it was not.....our realtor was even very frustrated with the lack of organization and having to repeatedly send the same information to Felicia G. An awful experience and would not recommend for anyone to go through that!!
Everybody on this team was amazing. I was by my first house. I would call after I got off work would be cooking dinner and speaking to the team while asking dumb questions. Veterans United has been a delightful team. Thank you all for all you do.
Shelby and the team took care of us from day one through closing and beyond
I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!
The ONLY critique I have is not necessarily with Veterans United or Andy but the communication process from the title company.Andy, the day before my closing sent clear instructions that stated the amount I needed to bring to closing. The instructions stated I could bring a cashiers check or wire the money. I opted, since it was faster for me to do so, for a cashiers check. When I got to the title company to do the closing, they informed me that they did NOT accept cashiers checks. I had to do a bit of scrambling to get to my bank, stop the cashiers check and send money as a wire transfer.Up to that point, I could not have been happier with Andy, his team, and Veterans United.Thank you for a smooth process and making my home buying experience easy!
very impressed 👏
Jaimie Geiger has now helped us through two mortgages with VU. She is amazing and always so helpful.
They did a great job and the team kept us updated on every step of the process. We are very happy with the team and our new home.
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They kepted me informed and updated.. answered all my questions as soon as possible
Meghan was amazing from the very beginning to the very end she walked me through the process, very professional, very courteous and I would definitely recommend her and once again, thank Meghan thank you Veterans United team
IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.
Veterans United worked with me throughout the entire process of the loan. Their folks are on it! Everything was done online, when I had a question during the process I'd simply call or text my representative (Rob). They really made this experience a piece of Cake!
Holly and her team are very well organized and great to work with. I knew everything I needed to do and what was expected of me. Made the home buying process less stressful.
