Jordan and his crew were amazing.
Very easy to work with
To everyone involved in my process to purchase this beautiful home, I would like to thank each and everyone of you for the amazing work you did thank you and may God bless you all. Our realtor Laura she definitely showed my wife and I how to relax doing this whole thing and never left us in the dark, she was absolutely amazing
The process was straightforward and easy to complete any tasks. If I had any questions the team was happy to help explain things. They would give me updates along the way.
Veterans United looked after me as far as everything being done correctly and in my favor.
I would recommend them 100% . Everyone worked very hard to get my loan approved and it was very appreciated!
We were having a hard time getting a VA loan in a 55+ community and these people worked extra hard getting addendum and things so that we could have our dream house while we downsized! They answer you when you call and everyone is very polite! We were very impressed!
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My wife and I couldn’t be more grateful for the exceptional service and dedication Rob provided throughout our homebuying journey. From the beginning, he made himself available whenever we needed him, consistently demonstrating patience, professionalism, and a genuinely collaborative approach. Whenever a question arose that he couldn’t immediately answer, he took the initiative to find the answer and promptly follow up.What truly sets Rob apart is that he made us feel like more than just another loan application. He genuinely cared about our family’s journey toward homeownership and was committed to helping us navigate the process with confidence.After a disappointing experience with another lender that specializes in serving military families, our experience only reaffirmed that Rob, Catrina, and Austin were the right team for us. Their professionalism, responsiveness, and commitment to their clients made all the difference.We wholeheartedly recommend Rob and his team to anyone looking for a lending experience built on trust, communication, and genuine care for the families they serve.
They were always there for us and helpful throughout.
Our experience with Veterans United was incredibly seamless from start to finish. They kept us informed every step of the way, answered every question quickly, and made what could have been a stressful process feel organized and manageable. We’re so grateful for how smoothly everything came together during our home buying journey
The service was exceptional! Communication was top notch. I have never had such an easy experience.
Overall, a really great experience. I really appreciate the nuts-to-bolts effort put in by the entire team.
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Ms. Nichole and her team were awesome! She made the process easy and were always so eager to help. Let’s me please let not forget the excellent communication , availability, and great customer service.
Tim Wuest and Brandon Willis did a great job. I've worked with Tim from the very beginning of getting a mortgage with Veterans United. Years later Tim has taken care of me again. I always felt my best interest was the goal. As long as they're there, I know I'll be taken care of. Thank You, Tim and Brandon!
This is the second time I’ve worked with Katie Smith and her team at Veterans United, and both experiences were wonderful from start to finish. The first loan went so smoothly that I didn’t hesitate to come back, and this time was every bit as good. They were always there when I needed them, quick to answer my calls and questions, and they explained every step in plain, easy-to-understand terms so I never felt lost or overwhelmed. Whenever an issue came up, Katie handled it calmly and made it easy to work through. As a veteran, I truly appreciated the patience, kindness, and respect they showed me along the way. I would gladly recommend Katie Smith and Veterans United to any veteran looking for a home loan, and I wouldn’t go anywhere else. Thank you, Katie, for making it a great experience not once, but twice!
From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).
ROB and staff were excellent.
I would highly recommend Veterans United! They 100% earn my highest recommendation! Eric, Shannon, and Joshua were absolutely amazing! They all made me feel like they sincerely cared about everything! This was my first time buying a house and its was 99% stress free!
Then the ay before I closed on my house it happened to be my birthday. I received a package from my team and I opened it and I was so surprised how thoughtful the house warming package was an it was a Starwars theme! They knew I'm a huge Starwars fan! Just very nice and professional people to work with
If I ever needed to buy another house I'll definitely choose Veterans United! THANK YOU ALL SO MUCH!
The process was simple and the people was knowledgeable.
