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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
39,035 reviews
1,012 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 39,035 reviews from Florida

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5 out of 5 Stars

Jon and his team have just been incredibly helpful and made this process one of the easiest I’ve been through.

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars

Extraordinary service and commitment to us during our home buying journey

headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars

Malachai and team was truly great to work with. The team made this home buying experience very easy. Highly recommend this team to everyone. Thanks Team!!!!!!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

Wonderful experience from start to finish. The process of buying a home is complicated but Veterans United walked with us the entire way ensuring a seamless purchase.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Photo submission from Jeffrey A.

Our experience with Veterans United was incredibly seamless from start to finish. They kept us informed every step of the way, answered every question quickly, and made what could have been a stressful process feel organized and manageable. We’re so grateful for how smoothly everything came together during our home buying journey

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars

Spencer and his team were beyond helpful. Every step of thw way, I was informed, directed and guided on what needed to be completed. He was always availibe to answer my calls and ensure I was on track.

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars

Working with Kelly's team was just seamless. Not my first purchase with her. Thank you,Carlos

headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars

Mike and the team at veterans united were phenomenal. The communication and transparency with the team was great thank you all so much!

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

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5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

4.5 out of 5 Stars
headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

5 out of 5 Stars

Buying a home can be stressful, but this team made the entire process feel smooth and reassuring from start to finish. Lindsey, my loan officer, was absolutely wonderful. She made me feel comfortable every step of the way, was incredibly knowledgeable, and always responded so quickly whenever I had questions or needed guidance.
Kelly, my loan coordinator, was amazing as well! She stayed on top of every detail, kept everything moving, and our closing ended up being moved up, which meant so much to our family.
Everyone I interacted with was kind, personable, and truly cared about making this a positive experience. I never felt like just another file, they treated us like people. I'm so grateful for all of their hard work and would highly recommend them to anyone looking for a mortgage team that genuinely goes above and beyond!

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Photo submission from James S.

From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars

3rd home we’ve purchased using Vetrans United love this company they make it easy on vets to get into a home of all kinds !

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars

Heather and her team were there from day 1. Very hands off process from the beginning. Great communication and always replied right away to any question. Couldn’t be happier!

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars

Michael Jones, Christin, and Bryan were super nice, patient, and caring people and they made this process smooth by being up front and honest about the whole and exceeded my expectations of this experience so I definitely will recommend them to any Veteran that’s looking to buy, sell, or refinance their home. 5 Star Service 🫡

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

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Experience first-hand why 373,580 homeowners give us a perfect score!

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5 out of 5 Stars

I couldn’t recommend VU more, absolutely outstanding experience - best in the business!!

headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

This is the 3rd time using Tom and his crew and under his direction they are awesome. They take care of everything for you from realtor to concierge to movers ; you name it, and all very proud and professional. I would use again and definitely recommend to anyone buying or selling their property. Great team Tom, one of a kind!

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

Buying a home while PCS’ing across the country seemed overwhelming at first, but Veterans United made the entire process smooth and organized. Everyone on the team was professional, responsive, and genuinely invested in helping us succeed. Matthew did an outstanding job guiding us through the loan process, keeping us informed, and answering every question we had. Desi was equally helpful, making sure everything stayed on track and communicating clearly throughout each step. The entire team made what could have been a stressful experience feel simple and manageable. I would most definitely recommend Veterans United to any service member or veteran looking to buy a home.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars

Justin and his team performed a miracle in my opinion, we got turned down by the builder lender, and navy Federal. As a Realtor I have worked with Veterans United extensively, the builder was offering the 2 for 1 buy down. I should have called Justin and his team first want happen again. Justin you and your team was answered Prayer. I will never forget this experience.
Thanks for going the Extra mile!!!

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

The most smooth experience! And everyone communicates so well and quickly

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars

Jeff has been absolutely wonderful to work with. This was our second refinance with him, and he also helped us purchase our home originally. If we ever need mortgage services again, he’ll be the first person we call.
He makes what can be a stressful process feel easy and smooth from start to finish. He’s always quick to follow up, keeps us informed every step of the way, and is incredibly personable and down-to-earth. He’s easy to talk to, genuinely cares about us, and always looks out for our best interests and our finances.
We couldn’t recommend Jeff more highly and are grateful for everything he’s done for our family.

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

4 out of 5 Stars

Drew was great! He was helpful every step of the way and never made us feel like any question was a dumb question. He explained every step thoroughly and if he did have an answer right away he would go find the information in a timely manner.

headshot image of Drew Dixon

Loan Officer: Drew Dixon

NMLS# 2770564

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