This was my first home loan and VA made the process painless and simple.
The ease and speed in the process is amazing.
The overall experience was great. The loan team was attentive and responsive throughout the process. My only regret is there wasn't an option to relock the loan rate after it dropped signficantly. My Credit Union offered that option, but I stayed with VU due to the outstanding customer service.
Robert was a true professional.
For closing we got our apt, but when we got there we had to wait another 3.5 hours before we had to come back and actually sign off on the buyers package. It was even more stressful because we were ready for the original time but waiting even longer made the situation just a little more nerve racking to wait for the call on the next apt time to sign papers. Overall the process buying the house seemed painless. The systems in place and the set-up on-line to upload documents needed.
Mr. Brad Cone, Senior Loan Officer, IS Veterans United. Brad has taken care of us, our family & numerous other referred Veteran Brothers & Sisters and Brad, take care of us with utmost care, attention to detail, so much respect; Brad takes so much extra time, always, at home, on weekends, a rare day off. Brad is Veterans United & we consider Brad, all these years as one of us, a Veteran Brother & Family. Thank you Brad for all you have done & do for us. We look forward to one day meeting in St. Louis to shake your hand and to give you a big thank you hug ! Veterans United Executive Officers, we congratulate you, with the tremendously capable Senior Loan Officer, Brad Cone, you have working ever so hard for you. Please promote Brad early & often. God’s Speed, God Bless, many thanks Brad & Merry Christmas Brother !
Daniel & Chastity Hope
The process is easy from start to finish
Easier than i expected for my first time home purchase.
From the very first phone call, I felt like my stress and worries were carried by the agent that worked with us. I have no complaints. The entire process was quick, clear and extremely professional.
Your online application was easy to use and we liked having the ability to upload required documentation on our own time at our own pace. We like having pictures of your specialists in your application so we can picture the other end of our conversations. Nice touch.
The team made it very easy and they were very helpful throughout the process
Veterans United helped us to purchase our last 2 homes and refinance the the one that we’re currently living in. They make the process very easy and we are grateful that we found such an amazing company with such great employees. We highly recommend Veterans United!
Great experience from beginning to end. Buying my first home with Veteran’s United made the process not stressful at all and actually enjoyable. Thank you so much Veteran’s United!
Very easy to work with. Very knowledgeable and professional.
Very smooth operation and communicated everything in a timely manner and and in understandale terms.
Our overall experience with Veterans United has been great! The entire process was simple and easy.