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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

105,795

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
90,436
4
12,096
3
1,834
2
818
1
611

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Showing all 9,554 reviews from Florida

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4.5 out of 5 Stars
Would Recommend

The service was professional and haggle/hassle free. However, for whatever reason I could not complete the process completely online and we had to relay on UPS. Not sure which is most cost effective but the online process would have been more convenient.

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Daren Bodine was outstanding from start to finish. He was the reason I stayed with VU. Ryan Doran was spectacular as well. My underwriter, whom I never spoke to, was amazingly efficient and his/her efforts I completely recognize as hugely significant.Together, this team made a daunting and scary process achievable, and now I am in the house I could only dream of. Thank you to all!!!!!

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Your team is outstanding!! Everyone went out of their way to assist me and very responsive in answering questions. I will definitely recommend you to anyone that is applying for a home loan or refinancing. Thank you for a Great experience!!!!

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Meghan was great, there are no other words to discribe the professional service and knowledge.

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend
Photo submission from Wayne F.

Derek Russell's team is the best. They were on top of the process throughout and were always available for questions that we had no matter how small or big. When we called, they would always get back to us in a matter of minutes not hours.

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Exceptional professionalism from VA United Home Loans personal. Recommended 100%.

Loan Officer: Brandon Brown

NMLS# 1493029

4 out of 5 Stars
Would Recommend

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Lucas Hassemer

NMLS# 1630187

4.5 out of 5 Stars
Would Recommend

Far and away the most complete mortgage getting experience we (my wife and I) have had. The other banks or lenders took very basic information to calculate a loan value. VU wanted accurate info at the very beginning. Very helpful when you're trying to get a home and the seller doesn't want to budge.

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Beahan

NMLS# 181325

4.5 out of 5 Stars
Would Recommend

Justin and Jeremy provided excellent service throughout the mortgage process.

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

The process was very simple to understand and follow.

Loan Officer: Isaac Francisco

NMLS# 1035632

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

To my relatives: Without a doubt Veterans United is the ONLY way to go if you're needing a VA loan. This is the company others wish they were.

Loan Officer: Bryan Warren

NMLS# 1577443

4 out of 5 Stars
Would Recommend

Though the process is lengthy, the experience and help from those who help you through the process is exceptional. They are patient, kind, and knowledgeable about all the questions anyone could have.

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
Photo submission from Wylee W.

Rob and Aaron were excellent in explaining the whole process and didn't miss a beat. They always kept me in the loop and made my homebuying experience painless. They made my dreams possible when I wasn't sure I was even a candidate with my situation. Awesome company and awesome staff.

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Burke-Aguero

NMLS# 1493951

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

My entire VU experience was outstanding.

Loan Officer: Morgunn Skipworth

NMLS# 1127375

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend

I had a good experience with Veterans United

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Marstall

NMLS# 1247522

4.5 out of 5 Stars
Would Recommend
Photo submission from Allen S.

All neccasary paperwork should be requested up front, not individually.

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend
Photo submission from Brandon S.

Just a great overall experience being able to do everything electronically over the phone. I was still able to work and get things done. It didn't take any time at all and they stuck with me to help me purchase my very first home.

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Tim and his team went above and beyond to help me thru the process of buying my condo. I actually felt like I had made some new friends a Veterans United. Thank you all. Skip Miller

Loan Officer: Tim Wuest

NMLS# 1009949

4.5 out of 5 Stars
Would Recommend

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

Loan Officer: Matt McDaniel

NMLS# 338093

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Littrell

NMLS# 1313019

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See all 105,795 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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