I only encountered on hiccup and that centered around trying to prove that this would in fact be my primary residence as required by VA. Overall, everything was fast and the service and response was great. I would recommend Veterans United to friends and family.
Amazing, empathetic, empowering, professional and authentic is how my wife and I would describe Nina, Curtis and Chris the credit associate. Great job ALL! We are thankful for all the support during this process.
Veterans United sets the standard for satisfaction in every way for buying your new home! 5 full stars! 10/10
Meh…. I wouldn’t use you again. Thank you. Too many days. Cost me too much.
Response from Veterans United
Hi Darrell,
I’m really sorry to hear how frustrating this experience was, especially when it came to timing and cost. I understand how delays can add up and leave you feeling this way, and it’s disappointing to know we didn’t meet your expectations.
Your feedback is important, and I’ll make sure it’s shared with the right teams. We’re always working to improve communication and efficiency so experiences like this don’t happen. If you’re open to it, I’d appreciate the chance to learn more. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’ll follow up the next business day if you reach out after hours.
Sincerely,
Claire S., Client Relations Manager
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
The whole team was amazing. My first home and my experience was the best. I had constant support and communication. I will recommend them to anyone.
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Excellent professional service and made the whole process so easy.
Brian, Rachael, and the incredible team at Veterans United Home Loans made what once felt like a dream a reality. Because of their unwavering support and guidance, I was able to purchase a home for myself and my mother--something that means so much to me on a deeply personal level.
I am truly grateful for the care, professionalism, and dedication they showed every step of the way. Their commitment did not go unnoticed, and I will always appreciate everything they have done for me.
I can’t say enough good things about Chris Rohr and the team at Veterans United. From start to finish, they were outstanding every step of the way.Chris made the entire process smooth, transparent, and stress-free. He took the time to explain everything clearly, stayed on top of every detail, and was always available when I had questions. You can tell he genuinely cares about taking care of his clients—not just getting the deal done.If you’re a veteran or service member looking to buy a home, I highly recommend working with Chris Rohr at Veterans United. Professional, responsive, and truly committed to helping you succeed.
This is me in front of Grace's Haven, my new dream home!
We mostly dealt with Hannah and her staff, and it was very easy and knowledgeable kept us informed for everything and assisted us with everything. Would recommend veterans United to any time anywhere.
Thank you so much for your help and happy out look i was nervous at first but felt comfortable in your hands right away
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Experience first-hand why 364,319 homeowners give us a perfect score!
Nicole, Jordan and Bianca are top tier professionals.
Brock was amazing went above and beyond for us we can't thank him enuf and will be recommending him too every one we know.
Ryan and his team were very helpful and communicative!
I love my house and I am soo thankful for veterans United especially Kelsey who was a huge help and made it soo easy for me!!
Tim, Travis, and Taylor is the best team I’ve ever had on my side when purchasing my home! Outstanding people that went above and beyond for my family. I can’t thank them enough.
Jamie and his team are awesome. This is my second time buying through them and I couldn’t be happier.
