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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
74,345 reviews
882 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 74,345 Air Force service member reviews

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5 out of 5 Stars

This has been one of the most enjoyable experiences I ever had.....spending money! However, working with my realtor and the whole Veteran's team, I'm not only satisfied with the whole experience, but especially the fast turn-around time. It felt so good when they put the keys to my new home

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

I've purchased 3 homes in my life; by far the easiest, transparent and expeditious process I've experienced; from start to finish.

headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

In May/June of 2026 we used Veterans United for a second time when my wife and I sold our home and purchased our second home. The first time was in 2016. It was Chad, Ryan and their team that assisted us both times. The level of service and communication was beyond amazing and we appreciate their team more than words can express. The process both times was seamless and painless. I would recommend them to ANYONE!!!

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars

This is the second VA loan I’ve taken through VU and the reason is because of Mike Patzius. Mike helped on my first loan and he stayed in touch afterwards offering different advice on my loan and how I could optimize it. So, when it came time to get another VA loan, there was no question about who I would call for help. Mike took great personal care of this time and I would have no problem recommending VU to any veteran.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Photo submission from Orlando H.

Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

Charlie the contracting officer was the best I have ever worked with and I've bought a lot of homes.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

4 out of 5 Stars
headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars

2nd time using VU and same great service. Made buying and selling homes a breeze. Greatness communication and anytime I called the team was there for me.tha ks a million

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

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5 out of 5 Stars
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars

I had an amazing experience with the Veterans United team…at first I wasn’t even sure if I was going to be able to get a house but they helped me pick up my credit score right to closing…It’s a scary process but they made me feel more at ease through the process. I appreciate all you have done for me…thank you so much for all your help in making my experience easy….

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

Very timely and efficient. Lots of communication and always checking to make sure they have done all they can to help make the process a bit easier.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

Alice was an amazing loan officer. She was always letting me know she was available especially on weekends. She has a lot of knowledge and will be blunt if you ask for her advice which I really love.

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

4.5 out of 5 Stars

Only concern is that some of the requested docs didn't have the ability to connect a document to. Also, it did take a little longer to review the docs than other experiences I've had. Otherwise great.

headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars
headshot image of Jayden Neyland

Loan Officer: Jayden Neyland

NMLS# 2486863

5 out of 5 Stars
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars

Seamless had a great experience with the whole team

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars

The entire team was extremely responsive and went out of their way to help us and answer questions as they came up. Very patient, calm and knowledgeable every step of the way.

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

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3.5 out of 5 Stars
headshot image of Chris Whitchurch

Loan Officer: Chris Whitchurch

NMLS# 2679093

5 out of 5 Stars

Adam Craig and his team did an awesome job.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars

I already tell everyone to call Jake and share his info. Even if they're not looking, I say, "When you into buying, you Will Not find anyone better. Jake and his team helped me with every single step and made the experience seamless and enjoyable. Thanks Jake and all 😊!

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars

Paula Roberts was incredible! She was helpful, responsive, and very understanding. Anytime I had a question or needed guidance; she was ready and willing to help me through it.

headshot image of Paula Roberts

Loan Officer: Paula Roberts

NMLS# 978369

4 out of 5 Stars
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

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