Jackson and Elyse were excellent in handling our new home loan. From pre-qualification, to an increase in qualification to make an offer, to handling documentation, to clearing to close; they were top notch!! I would highly recommend Veterans United to veterans for the excellent service we receive.
First time home buyer, the processes was daunting but made possible with the help of everyone at VUHL
This is my second time using Veterans United for a home purchase, and I would use them again!
The entire staff is amazing my entire process was seemless and stress free
Brandon and his team were a complete pleasure to work with. Brandon was out-going throughout the whole process and persistent in a good comfortable way. I would have never been able to finish acquiring my home as smoothly without his help. I really appreciate everything he did for me.
Quick answers to all my questions and follow through. By the team.
Outstanding experience from start to finish! The team at Veterans United (Daniel, Wendy and Trenton) made my home purchase incredibly smooth, fast, and practically stress-free. Their communication was fantastic throughout the entire process—they answered every question with patience and kept me updated at every single step. Highly professional, always on top of everything, and truly dedicated to helping me, specifically to acquire my mortgage, and serving veterans. I highly recommend them!
Overall good experience with Veterans United. The process was very smooth and moved quickly. The portal made things simple to sign and navigate. Team was very easy to work with as well. When we had to change loan officers due to extenuating circumstances they worked quickly and got our loan back on time - even got it done early.
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Charles and his team were very helpful and made this entire process a bit easier for us.
Everyone on the team that helped me was super helpful and knowledgeable. However, the only issue I ran into could have been avoided. I had 2 weeks before I hit my 6 years in service. I was told to send my updated point summary as soon as posted. The problem was is that no one told me it can take 40 days before that system updates. so at the very last minute they gave me a second option to complete. This could have been done while I was waiting those 2 weeks and avoided the high stress that didn't get resolved until the day before closing.
Heidi and the team were absolutely great! Whenever I had questions, they were prompt to provide the information I needed. They made the homebuying experience less stressful!
Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!
It was a great experience working with Veterans United. They made it a very easy process. Ashley S. went above and beyond!
Fantastic work, always available for questions or help during the loan process and even after closing and beyond. Second loan thorough Jacob halls team and as always a happy customer.
The process went extremely well. The team handled all our questions quickly and provided easy to understand answers.
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Thank you all for making this home buying process easier. Also, I appreciate the Air Force plaque sent home following closing. Thank you again.
Amanda was phenomenal
Very smooth process, I knew very little about the home buying process and every department was very present, knowledgeable, and eager to help. The team really looks out for you. Kenny is the man!
Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.
I requested minimal contact with preference for text messaging/email, and Debbie and Jennifer obliged my preference without issue and were wonderful to deal with. The website was intuitive and helpful, and my wife and I very much appreciated the gift that the team sent us. I would absolutely recommend this team for simplicity.
