I accidently started the loan process earlier than I intended to. My loan officer reached out very quickly after I signed up, and even though i was not ready to purchase a house, she didn't close my case, but instead got a few preliminarry thiungs out of the way and then very patiently waited for me to be in a position to purchase a home. The whole process was very smooth, communication was clear and quick, and the online portal was very helpful to use. Overall, I am not sure I could have had a better home buying experience, and for a first time home buyer it meant a lot to me how much my team was willing to work with me and help me through the entire home buying process. Would absolutely reccomend to anyone seeking a home loan.
Bryan and team were able to complete the purchase process in 36 total days. Thank you Bryan, I will come to you for future Veterans United needs.
Ben and Ashley were great. 10/10 loan team!
The entire staff is amazing my entire process was seemless and stress free
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Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!
Exceptional service! Closed very timely! Overall customer service was a 10 out of 10!!!
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The loan we had was a difficult loan in that it took so long. And in the nine months of waiting we had to keep doing new paperwork. That was hard considering we didn't want to do things electronically. Kelsey and John Kirby worked with us the best they could, but sometimes I could tell Kelsey was exasperated with us and the process. Glad it is done.
Process was streamlined and incredibly easy. My loan officer ensured that I was well informed every step of the way during my home buying process and was incredibly easy to reach out to, answering all questions I had.
Josh was very professional yet personable. This is my second home through Veterans United. He always looked for and offered best options for me. He was very responsive by getting back to me if I had questions, and always asked how I felt about how things were going. Finally, he made sure we knew how to contact him with any future needs!
Exceptional mortgage services. My Veterans United team helped me keep sane, lol, when buying my first home. Joking aside, Ryan Cannon and his team were 100% top notch.
Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.
Drew and his team were proactive in getting things done and it made the process so easy.
Ginny was wonderful to work with and coached me through the entire process. I am happy I found her!
I can't begin to explain how great it was to work with Veterans United. The whole team was outstanding. Jordan was always on the ball and answered all of our questions. Cortney was so kind and so helpful with offering all the resources we could need and her calls were always a good pick-me-up. Shari and Aldin really kept on top of everything and made sure we were on track and ready for our closing. I know there are other members of the team that I didn't work with directly but whose work is no less important and I'm just beyond grateful for everyone's hard work. I was a first-time homebuyer and initially felt so unprepared to start this process but they were there every step of the way and made the experience enjoyable.
