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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
75,948 reviews
499 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 75,948 Air Force service member reviews

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5 out of 5 Stars

Jason Bals was Great! Very knowledgeable and responsive!

headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

Worked quick and kept us well informed. Very professional and satisfied with the process and outcome.

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

Danielle Genz was a pleasure to work with. She was available around the clock to help answer any questions, and truly made our first home buying experience a breeze.

headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

They help me getting through the electronic paperwork. Sending the needed information to VU electronically instead of the postal service.

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars

Outstanding service

headshot image of Ben Choi

Loan Officer Team Lead: Ben Choi

NMLS# 47882

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5 out of 5 Stars

Amanda and Gavin made the whole process easy…..

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars

Great team and we’re very helpful. Made our first time home buying experience a breeze.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

0.5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

4 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
Photo submission from Sumnima B.

Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

We were amazed at the quality of the service we received from Holly in the Lawton office. She is simply outstanding at her job. Moreover, she was patient with all our inquiries and treated us with respect and caring. We had not received anywhere close to this in our previous home purchases, and we were so appreciative. 10/10, 5 stars and 2 thumbs up!

headshot image of Holly Hoahwah

Loan Officer : Holly Hoahwah

NMLS# 1985730

5 out of 5 Stars

Absolutely amazing, the whole team made the process smooth and fast.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars

Dylan, Erin, and Chloe were outstanding through the whole process. Can’t thank you guys enough for all your help!!!

headshot image of Dylan Bailey

Loan Officer: Dylan Bailey

NMLS# 1216529

5 out of 5 Stars

Veterans United made the first time buyer home process a breeze! My questions I had were answered fully!

headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

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Experience first-hand why 379,535 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Jackson and Elyse were excellent in handling our new home loan. From pre-qualification, to an increase in qualification to make an offer, to handling documentation, to clearing to close; they were top notch!! I would highly recommend Veterans United to veterans for the excellent service we receive.

headshot image of Jackson Franklin

Loan Officer: Jackson Franklin

NMLS# 2773820

4.5 out of 5 Stars

First time home buyer, the processes was daunting but made possible with the help of everyone at VUHL

headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars

This is my second time using Veterans United for a home purchase, and I would use them again!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

4.5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

Brandon and his team were a complete pleasure to work with. Brandon was out-going throughout the whole process and persistent in a good comfortable way. I would have never been able to finish acquiring my home as smoothly without his help. I really appreciate everything he did for me.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars

Quick answers to all my questions and follow through. By the team.

headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars

Outstanding experience from start to finish! The team at Veterans United (Daniel, Wendy and Trenton) made my home purchase incredibly smooth, fast, and practically stress-free. Their communication was fantastic throughout the entire process—they answered every question with patience and kept me updated at every single step. Highly professional, always on top of everything, and truly dedicated to helping me, specifically to acquire my mortgage, and serving veterans. I highly recommend them!

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

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