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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
76,257 reviews
910 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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3
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 76,257 Air Force service member reviews

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5 out of 5 Stars

it was a great experience. I enjoyed all the people I worked with. They were very helpful and well informed.

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

⭐⭐⭐⭐⭐I honestly cannot say enough amazing things about Drew Tillman! My wife and I were going through a military PCS move, and with such a limited amount of time to get everything figured out, buying a home could have easily been one of the most stressful experiences we've faced. Thankfully, having Drew as our mortgage loan officer made the entire process so much easier than we ever could have imagined.From the very beginning, Drew was incredibly professional, knowledgeable, patient, and dedicated to helping us. He took the time to answer our questions, explain everything clearly, and make sure we understood each step of the process. We never felt like we were just another loan application. He genuinely made us feel like helping our family was a priority.What impressed us the most was how quickly everything came together, especially considering the tight timeline we were working with because of my military relocation. Having someone who understands the importance of getting things done efficiently while still making sure everything is handled correctly made an incredible difference.Buying a home is a huge milestone, especially for my wife and me as we begin this new chapter of our lives, and we couldn't be more grateful for the role Drew played in making it happen.If you're looking for a mortgage loan officer who is dependable, hardworking, communicates well, and genuinely cares about the people he's helping, I cannot recommend Drew Tillman enough!Thank you again, Drew, for everything you did for my wife and me. We truly appreciate all your hard work and dedication. You helped turn what could have been an overwhelming experience into an exciting and memorable one, and we couldn't have asked for anyone better to help us through it!

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
headshot image of Victoria Colson

Loan Officer: Victoria Colson

NMLS# 2340924

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer Team Lead: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Photo submission from Vyolette D.

Emmett and the whole team have been amazing!! They have been so kind, helpful, knowledgeable, proactive, informative, and a pleasure to work with!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

I’m truly grateful to Matt for helping me finance my new home. His hard work and guidance made a big difference throughout the loan process. This home represents an important new chapter in my life, and I appreciate the part he played in making it possible. I highly recommend Matt to anyone looking for a loan officer who cares about the people he helps!

headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
headshot image of Shannon Hudson

Loan Officer Team Lead: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

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5 out of 5 Stars

The best team we had so far.
Even if there was hiccups during the process, which all of it was on my end, they stayed on top of me and
Help the process go very smoothly.Definitely recommended!

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars

This is the first home i have purchased since 1998. The process was so smooth. My Veterans United team was helpful from the very beginning. They walked me through every step from offer to close, including answering my many questions and helping me understand the process. Contract to close was about 5 weeks with no stress or suprises!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars

They were clear on all things I needed to do and supply

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars

Very helpful, nice people, speed and efficienct

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Photo submission from Ronald B.

The whole process was very smooth. Really enjoyed working directly with Alex. The whole team was great.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

4.5 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars

Kenney was great. Very present. Great communication. Answered any questions in depth. Highly recommend kenney and his team. My experience was wonderful.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

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Experience first-hand why 381,194 homeowners give us a perfect score!

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5 out of 5 Stars

Excellent service. Everyone went out of there way to answer questions!!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Outstanding help and service

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

Kyle was extremely helpful, knowledgeable and available. He thought me a lot about the process and helped answer every question I had. He also went above and beyond and helped steer me financially by breaking down IRRL's, Interest rate buy down, and amortization calculators. Showed me all viable options and gave me the numbers so I could make the best informed decisions. 10/10 will be recommending him to my friends int he future.

headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars

Working with Veterans United was a pleasure and made the process of purchasing a home very simple. Veterans United followed up on my inquiries and credit checks to make sure they could work with me on my home loan. They were persistent through the process and worked with me to ensure I was able to purchase a home.

headshot image of Charlie Holsten

Senior Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

I did a VA cash out refinance and this was genuinely the easiest lender I have worked with. Very pleased. I highly recommend.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Scott Hutto and Neisha White with VU were a pleasure to work with! From day one, all questions, comments, or concerns were answered. I could not have asked for a more professional, hardworking, and honest team. I 100% recommend the Veterans United team to any active, separated, or retired military personnel.

headshot image of Scott Hutto

Loan Officer Team Lead: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

Nicole and her team were great! They answered any questions I had in a timely manner.

headshot image of Nichole Barber

Loan Officer Team Lead: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

It was great workking with Veterans United. They did a great job.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

Matthew Lucas and team were very professional with their communication and answered they inquiries in a timely manner.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

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