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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
75,822 reviews
800 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 75,822 Air Force service member reviews

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5 out of 5 Stars

Thank you Kyle and Elyse for your help, professionalism and overall commitment to myself and my family. We truly appreciate all the efforts you gave in order for us to get the home we purchased.

headshot image of Kyle Barrett

Loan Officer: Kyle Barrett

NMLS# 2801205

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars

The app is also a great help easy to navigate, sign and send documents when I'm not on my work computer.

headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars

To me, Alex seems to be very experienced and knowledgeable real estate agent that you can trust. I would definitely recommend his services to anyone looking to purchase a new home. He did an outstanding job securing my home loan!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

Veterans United really did all that they could to make sure that my loan went how I wanted it to go. I am really thankful for Cal and the rest of my team who worked tirelessly to help me buy my first house!Thank you Veterans United!

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars

Hi, my name is Valarie, and my husband and I had a wonderful journey at Veterans United. Jake, loan officer, was a kind, dependable, and trustworthy support for me. He always had my back when things looked tough, and somehow Jake found a way to solve the all the tough situations. Mason, loan coordinator, was a hard worker and also great at solving possible problems. Brian, my agent, was very patient and considerate during our special house hunting. I'm very appreciative because eventually we found what we wanted. Terrill was resourceful and always ready to make our home search successful. Like Jake, the entire team was hard working, great problem solvers, considerate, great at attention to details and at acquiring discounts and benefits for us. I give Jake and his entire team at Veterans United a A+++.

headshot image of Jacob Pratt

Loan Officer: Jacob Pratt

NMLS# 2326010

5 out of 5 Stars

I had a wonderful experience with Veterans United. From getting pre-qualified all the way to closing. They helped me navigate some obstacles along the way with the seller. They checked in on me to see how I was doing, really appreciated the personal touch. Great shout out to Tommy and Drew. Would definitely recommend.

headshot image of Tommy Heller

Loan Officer Team Lead: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

Ken and his team were absolutely amazing our home buying process was as painless as could be

headshot image of Kenneth Carson

Loan Officer: Kenneth Carson

NMLS# 2772170

5 out of 5 Stars

Andy and Jake were always accessible and quick to respond to questions and concerns

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

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5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer Team Lead: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer Team Lead: Greg Heins

NMLS# 1862552

5 out of 5 Stars

Absolutely great experience! The team made the home buying experience really easy and even helped us out in making sure we could our expenses during our PCS. Honestly can’t recommend them enough.

headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

5 out of 5 Stars
Photo submission from Sumnima B.

Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

Excellent service from Billy all throughout process.

headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars

I just want to take a minute to thank Eric Harmon for everything he did for us to make the loan even possible. His professionalism was absolutely remarkable. He guided us through every step of the way and ensured us that everything was going to be fine. ( Dennis the worry wart). He did everything he said he would do and plus some.Kudos to Eric we need more people like him in customer service. 15 stars !!!!!Sincerely
Patricia Menezes

headshot image of Eric Harmon

Loan Officer: Eric Harmon

NMLS# 2825506

5 out of 5 Stars
headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars

Veterans United and their team went above and beyond with my VA refinance loan.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

Very patient and they helped us with everything the team was amazing with us

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

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Experience first-hand why 378,859 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars

Everyone on the veterans united team was super helpful and supportive. They made the home buying process easy to understand and stress free.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars

Veterans united made home buying a straight forward and easy experience i highly recommend anyone looking to buy a home to use Veterans United they will not be disappointed.

headshot image of Douglas Lippmann

Loan Officer Team Lead: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars

My loan team did a phenomenal Job!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

4.5 out of 5 Stars

Other than one minor mailing issue, everything went the way it should have with the entire Veterans United team! Friendly, helpful, patient, answered every question/concern, personable, relatable, & professional! Their insight made the easier & less frustrating than it could've been. I wouldn't hesitate to recommend VU to fellow veterans!

headshot image of Shawn Stewart

Senior Loan Officer Team Lead: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

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