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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
72,320 reviews
580 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 72,320 Air Force service member reviews

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5 out of 5 Stars

Any questions I had were answered right away. Dan, Erin and Abby all worked together and made my home buying experience stress free.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars

Tim Alvis was our loan officer and he worked with us for quite some time. It took us over a year to find the the right house and he would always run the numbers so we knew what the expected payments would be. He also provided valuable advise on how to structure our loan.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars

Great service and dedicated team.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

Stephanie and Sarah were absolutely fabulous! Made the entire experience quick and painless

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars

My entire home buying team was Amazing. They allow me to ask as many questions as I wanted , check on progress as much as I wanted and just kept me calm whenever I got overwhelmed.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

Thank you so much, Sarina Ramos! We are still over the moon. Having you as our Loan Officer made the financial side of this journey so much smoother—your expertise is unmatched!​It was incredible watching you and Jessica Contreras Cruz work in sync to make this happen for us. Elliott and I couldn't have asked for a better team to guide us through our first home-buying experience. Truly a dream come true!

headshot image of Sarina Ramos

Loan Officer : Sarina Ramos

NMLS# 2634822

5 out of 5 Stars

I was amazed at how incredible Aaron and his team were to work with! We are beyond thankful for their professionalism, communication, and their ability to get this deal done for us. They are truly amazing and we couldn't imagine working with anyone else in the future for a VA loan.

headshot image of Aaron Mansfield

Loan Officer: Aaron Mansfield

NMLS# 2736749

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5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

4.5 out of 5 Stars
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Cole, Paige & others that I spoke with at Veterans United, during the processing of my home loan, were all excellent agents to work with. They are very knowledgeable about the entire process & answered all my questions with quick responses. Plus I never heard anything negative at all, & was kept informed about everything all the way through. I would highly recommend Veterans United to anyone looking for a worry free home loan.

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars

Process was fairly easy, website is great! Getting docs to this team is as simple as it gets. Very efficient, communicative and great at getting on top of things. Had lots of questions after initial disclosures but Joel and Brenda handled things like champs. I'll use them again when rates fall enough for it to be worth it. Keep my mortgage guys it'll be worth it!

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

4.5 out of 5 Stars

As a first-time homebuyer, I truly appreciated how Veterans United made the entire process so accessible and stress-free. The To-Do checklist on the Veterans United Portal was incredibly helpful, allowing me to keep track of all the necessary documents with ease. Mike and Niesha from the Loan Officer team were wonderful; they were both helpful and responsive, which made a world of difference. Knowing I could reach out to them on weekends and evenings when I had questions really eased my worries during this significant time in my life. I want to extend a heartfelt thank you to them and the entire team for their support!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

Each person played their role above and beyond what i could have expected. I worked with Kellen and Rebecca most of the process and i couldn't have asked for a better team!

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

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5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

4.5 out of 5 Stars
headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

5 out of 5 Stars

Easy and worry free process from start to finish.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

I worked with Jimmy Stranz and Jennifer Hoffman for my home purchase. They were unbelievably efficient, experienced, and very knowledgeable. Veterans United is hands down the best!

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Photo submission from Kevin C.

The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

4.5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars

Aaron and his team are incredible. As first-time home buyers, they made the process as painless as possible and were incredibly patient and helpful with my never-ending list of questions. When the closing timeline accelerated in the last week with very little warning, the team was all over it. We will always be grateful for the work they performed to enable us to purchase our home.
Our experience working with the team was incredibly positive, and I will absolutely recommend Veterans United to my veteran community friends. Cannot speak highly enough of Aaron, the team, and the general experience working with VU.

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars

Everyone on my team help so much were fast to respond and get stuff done made everything super easy for me

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

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