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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

188,597

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
140,792
4
37,953
3
6,273
2
1,938
1
1,641

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5 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

I recommend this organization to any Veteran who is looking for a home.

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Intrieri

NMLS# 1524889

3.5 out of 5 Stars
Would Recommend

I would have to say my experience was great until the end. I would see if there can be deadlines on both sides so nothing goes to the last minute where now you get pressure from your community sales office. There shouldn't be any last minute things to where now it takes any fun of you getting your keys now is just that you get your keys and now get to move in...I didnt have a "red carpet" welcome, a alcoholic beverage, a gift package...nothing welcoming me "home"....I got the go to the sales office they have your keys...and that's because of the underwriter making me do last minute things...there should be deadlines on both sides...so please push for that so you dont have the excitement taken out of it when you do receive your keys to your new home!!!

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend
Photo submission from Jordan S.

Overall great experience!

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Great service, great communication.

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Whether you are considering on buying a home or building a home, and you are a veteran, Veteran's United is the place to go!! They are very easy to work with and help make the process more fluid. Thank you Veteran's United for making our dream home come true!!!

Loan Officer: Brandon Brown

NMLS# 1493029

4 out of 5 Stars
Would Recommend

Veterans United went above and beyond my expectations. They made everything as easy as it could be and was available to assist me with any questions or concerns I had about whatever I had not understood.

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua Mantle

NMLS# 1450301

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
Would Recommend

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

My experience was very interesting. I had to deal with old taxes - paid in full, awaiting pay raise to qualify for the loan and underwriting every little nitpicking detail. I honestly thought about pulling out during this 4 month ordeal and even contacted my local mortgage person. The mortgage company offered a better deal and already had my info on file..However, a few years ago when I initially communicated with Matt, he told me what I needed to do to qualify for a mortgage. I spent 2 years working on my credit and when I was ready - reached out to Matt. Based upon that conversation with Matt and talking to him throughout the years, I trusted his opinion.My experience wasn't as smoothed as I'd hoped for but it was a journey. Thank you Matt, bearded Derek and Emily D.. I was well informed throughout the process.The final journey is over and keys are in hand!Great job team!

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Loan Officer: Lucas Hassemer

NMLS# 1630187

3.5 out of 5 Stars
Would Recommend

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
Photo submission from Keith B.

Kyle Gardner and Sam Brown were amazing, even my realtor was incredibly pleased with them and stated he was going to recommend them to his clients who are veterans. My realtor said Veterans United surpassed all other VA lenders he's dealt with.

Loan Officer: Kyle Gardner

NMLS# 1203784

4.5 out of 5 Stars
Would Recommend

Loan Officer: Vishal Patel

NMLS# 1233368

4 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Again, I cannot say enough great things about Veterans United and their entire staff for their upfront and timely communication and for treating me with respect and dignity.

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth B.

I would recommend Veterans United to anyone who wanted to buy a home. They are great people and help you with anything you're having trouble with and tell you what you need to start your home buying process.

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

I am very satisfied with the service and employees will definitely use again

Loan Officer: Nicole Viar

NMLS# 1190796

5 out of 5 Stars
Would Recommend

Veterans United is the company you want to use! This isn't some BS 5 of 5 review these guys truly earned it. When I decided to purchase another home I will be coming back.

Loan Officer: David Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

In addition to the comments regarding Reed, his team did an exceptional job as well, specifically Christie. We had quite a few curveballs thrown our way during my homebuying process, and she was always there to help me figure out what needed to be done and how to do it. Overall, this was a great mortgage experience for me and I would (and already have) recommend VU to anyone looking for a mortgage.

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Grisamore

NMLS# 1374341

4.5 out of 5 Stars
Would Recommend

Loan Officer: Allie Leiva

NMLS# 1558421

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See all 188,597 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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