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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
72,571 reviews
827 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 72,571 Air Force service member reviews

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5 out of 5 Stars

If you have mortgage needs and you are a veteran, you can’t go wrong with Veterans United and Jared Wilmes team! They are fair, professional and very communicative.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

Man, what an amazing experience. I was hesitant using veterans united because theyre this big company, but man are they the experts on these VA loans. I was shopping around for rates and they were #1 the entire time. We had a complicated loan so Ryan and his team had their work cut out for them, but they knocked it out of the park. They were responsive, knowledgeable, and always worked towards getting us to a yes. So thankful to Ryan and the veterans united team for getting us in out dream home.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

5 out of 5 Stars
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

4.5 out of 5 Stars
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars

Danielle made it easy and straight forward with no confusion. Would recommend anybody to work with her and Veterans United.

headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

3.5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars

Thanks everything went. Stephen and his team were helpful and the process flow easy.

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

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5 out of 5 Stars

Tina and the team were absolutely amazing, so helpful and professional throughout the process.

headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

Veterans United made everything simple and easy. I did most things from my phone.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars

This is an EXCEPTIONAL team which is why we’ve used them multiple times now! They know how to navigate the VA loan process seamlessly and make the entire process a breeze. Our loan officer Madison Yant and her team truly care and were dedicated to getting us the best possible terms on our purchase. Even when Madison was under the weather and lost her voice, she was still making and taking phone calls to ensure every step of the process was communicated clearly and in a timely fashion. Shout out to Tim OBryant for being an amazing Veteran’s United realtor as well. We had worked with Tim on our last couple moves and when we started this process we found out that VU had adopted Tim as part of the team to become the lead realtor for our area. I honestly couldn’t recommend a better combined team if you value responsiveness, transparency, and SPEED. Their quick execution saved our deal and placed us ahead of other buyers. We wouldn’t be where we are OR where we’re going without them—thank you so very much!!!

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Everyone at Veterans United was wonderful! They moved everything along very smoothly and were always available to answer my many questions.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars

We were very blessed to have Taylyn Williams and Jake Tecklenberg to handle the financial aspects of our Home Buying Process. Taylyn let me know during our first conversation that we were in good hands, and we absolutely were. Taylyn and Jake made our experience Stress Free, and explained everything for us. Just an excellent Finance Team!
We also cannot say enough about how excellent our Real Estate Agent Karen Black was. Karen kept us informed, and made sure that everything was completed in a timely manner, just a constant and positive agent that went well above the call of duty to help us realize our dream.
Our Concierge Megan was also instrumental in making sure our overall experience went smoothly. Megan was always upbeat, and showed much interest in Myself and Deborah as not just Clients, but as people. Lastly, we had a wonderful visit with our Notary Karis Camacho as she patiently guided us through the final paperwork signatures during Closing. Just an overall great team to work with, and I would highly recommend Veterans United to my fellow Veterans looking to buy a house, and have a stress-free experience.

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars

Working with the team here has been one of the top experiences I would recommend to anyone looking to buy a home. They truly made us feel like family throughout the whole process from working extra to help us close early, to hunting down insurance, and managing every bit of the process from start to finish. They even sent our dog a welcome package to congratulate us on our purchase. This was my first home purchase and I was definitely uneducated on the process and very nervous but the team here made everything go smoothly and helped me through every bit of the process. I could not recommend them highly enough to explain how well it all went.

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

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Experience first-hand why 361,245 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars

My team helped make buying my first home, the absolute smoothest and fastest process ever. I’m grateful for their patience and dedication to getting me into my home!

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars

The entire team was fantastic! Tim, Lisa and Amy made this process so easy. We were always well informed through it all. Could not have asked for more.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars

Working with Derek Russell was effortless. He understands all the moving parts and kept us informed as to where we were in the process. His knowledge of the VA Home buying and Refinancing is expansive. We highly recommend.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Photo submission from Kevin C.

The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars

Matt was extremely helpful and communicated throughout the entire process.

headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

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