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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
75,702 reviews
690 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 75,702 Air Force service member reviews

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5 out of 5 Stars

Very helpful and easy to work with

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer Team Lead: Amber Brown

NMLS# 1137822

5 out of 5 Stars

I had the best team to guide me through the homeownership process. They understood my circumstances and kept working with me to make sure I had a roof over my head. They were always available to answer my questions and kept me updated without making me feel worried. I am a proud homeowner due to their hard work. Thank you 🇺🇸

headshot image of Horace Johnson

Loan Officer Team Lead: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

All good patient

headshot image of Espoir Mabengo

Loan Officer: Espoir Mabengo

NMLS# 2822959

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars

We did a refi with Aaron at Veterans United. We had a lot of barriers to overcome; most were out of our hands. Overall, Aaron kept us abreast of everything and did his best to get us to the finish line. It's very apparent he genuinely cares about his clients and he's willing to stick up for us when things don't go smoothly. I want to thank Aaron for all of his efforts and can-do attitude.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars

Tyson and Cole are an awesome team!

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars

Outstanding

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars

I was referred by a friend and the praise lived up to the hype. Great experience

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars

Very pleasant to work with.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars

Great team. Very helpful and continued to follow up with me during my home buying process. Thank you!

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Photo submission from Sumnima B.

Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

Had an excellent experience with Veterans United. Our loan officer was Colin Park and we were so lucky to have him. He did an excellent job, went above and beyond, always called back right away and throughly explained any questions we had. I highly recommend Veterans United and especially Colin. Thank you for a quick and easy, stress-free process!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

Everything moved fast and the process felt fresh and smooth from start to finish. Mike and Nico were great and really helped keep things on track. We went from contract to closing in only 9 days and I’m extremely happy with how it all turned out. Very satisfied with the results and would definitely recommend Veterans United.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

Outstanding personal service given to me all the way through.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

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5 out of 5 Stars

From start to finish, Andrew, Tanner, and Michel made the home buying process smooth, clear, and genuinely enjoyable for my wife and me. Communication was outstanding! We were never left wondering where things stood, and every question we had was answered quickly and thoroughly. They anticipated issues before they became problems and kept us informed at every step.We can't recommend this team highly enough. If you're a veteran looking for a lender who will actually take care of you, look no further.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

2.5 out of 5 Stars

I had multiple issues with paperwork with Veterans United. It seemed every time new paperwork was issued, I would find errors in it. It makes it hard to trust your numbers when I’m the finding errors.I will say, however, that Toby was usually very responsive even after hours.

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

3.5 out of 5 Stars

This was my first time buying a home. And working with veterans United was frustrating at times. There was a lot of times that I didn’t know what was going on and I couldn’t get a straight answer from them. Or if I had a question, it would be almost a full 24 hours until that question got answered for me. That was very frustrating because we were already on a timeline and I made them very aware of that timeline, for example towards the end, when I needed to know how much cash to close I needed. They were very hesitant and slow on getting me my closing disclosure with my cash to close on it, which I needed in order to submit a loan request from my TSP retirement plan. It was a three day struggle, trying to get the closing disclosure from them, which then caused us to be late in closing on the house and because we were late on closing on the house we needed to rent from the sellers until the time that we closed, there was a lot of good things that happened as well. I absolutely loved their attitudes about everything and how they did always have an answer for my questions.

headshot image of Jess Hoppe

Loan Officer: Jess Hoppe

NMLS# 2300769

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

4 out of 5 Stars

Had a little trouble with apps on m y phone but Jeremy was helpful on getting things done. Being a little older and technically challenged and trying to read things on a cell phone was a little challenging. But he was happy to help me through it.

headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars

Veterans United was so easy to work with. They made everything smooth sailing and always kept us up to date. I pray and hope this is our forever home, but if there comes a time we’re looking again, Veterans United will be the company we will work with.

headshot image of Brandon Snyder

Loan Officer: Brandon Snyder

NMLS# 2736697

5 out of 5 Stars
headshot image of Lauren Smith

Loan Officer: Lauren Smith

NMLS# 2167073

4.5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer Team Lead: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

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