Veterans United was excellent. We were taken care of from the moment we thought we wanted to move and buy a new house. They helped us understand how much was available for our new home. They helped with real estate agents, assisted with finding insurance, utilities, step by step "to do" lists, helped with everything. We never felt alone, they were only a call away. Our calls were always answered. Mason Fast was amazing through the entire experience. I definitely would encourage other veterans to take the leap into buying a home and allowing Veterans United to lead the way.
Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!
They were incredible to work with through and through as usual. Quick and timely and the house closed on time and they made this process dummy proof for us!!
Since this was my first time going through purchasing a home, I didn't know what questions to ask with the total process.
I would recommend more detailed expectations and communication from the team for anyone who is a first time home buyer.I am very pleased and excited with the outcome of my purchase. It was a little stressful in the beginning but finally I got the home I wanted. I appreciate the assistance I received from the entire team.
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All those that helped with my load were outstanding
Everything was incredibly easy and smooth. The only thing we had an issue with was that sometimes the paperwork we needed to fill out in order to close needed to be filled out in a timeline that was too short like when my husband was in the field and couldn’t go in and get the paperwork needed. If there was a way to send out the paperwork earlier to give a little more wiggle room that would’ve been great.
Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.
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I loved the great communication from the team. They ensured things got across the finish line. However, suggestion from the future. Broadcast your teams needs ASAP.. it may feel overwhelming for a customer to have 40 tasks at once, but it would allow them to see everything they need to get done to assist the team. I thought I had tell I got more time to get my house rented out. You didn’t give me much time to get those documents to you all. Once I had it contracted it was rented in 10ish days. If I would have know this day one of offer being accepted it could have better assisted the whole team.
Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.
Our entire team was a huge help every step of the way. They took time to explain every piece of the loan process. Thank you Joshua S., Charlie H., Brandon M., Beth M., and Dika M. for always being available to answer our many questions!
Joe and Noelle were the BEST! They made my home buying experience a pleasant joy! Great team guys.
Overall the entire process was very easy and accommodating to my situations. From first tour to close, the process took about a month.
