Had a few twists and turns, during the loan process, a lot of questions regarding VA loan applications and possible VA loan bylaws regarding getting a VA loan while having an existing VA and also learning about an IRRRL loan for Veterans. But I’m sure everyone at Veterans United will never forget helping me with my loan. Thanks Chris and Mason hopefully you have a few easy loan applications. You guys are great hopefully we can all remember never quit or give up on others.Regards,Lawrence L Sowers
Would and have been telling everyone about my great experience with Veterans United
No personal touch.The communication got better in the end
The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
Team was very helpful with our refinancing.
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The team was helpful, understanding, knowledgeable, and resourceful. Now my wife and I are in a home we have dreamed of!
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
I started my journey with Veterans United Home Loans 8 months ago. I threw them curveballs all along the way . They always stepped up to the plate with 110% effort and knocked it out of the park.
I started out with Victoria McGhee in early Aug 2025 inquiring about a home loan to have a house built. She sent me all the info I needed and followed up on the progress of the home.
Victoria Elliot worked my loan preapproval and kept me informed of required items to keep the process going.
Lisa Williams took care of all the necessary steps to send my loan to the underwriters. Also keeping me informed on the steps required to make it through the process.In Feb 2026 I threw another curve ball at the VU team due to the deal with my building contractor fell through and I was changing course to buy a new home just being completed by a different builder.
Victoria Elliot kept me up to date with check ins very regularly. She went out on maternity leave in Feb and handed me over to Tommy Heller.
Tommy aggressively worked on my loan to save me money on my final closing costs. What other Home Loan company does that?! He was always there when ever I called with questions and kept me on track. .
The whole VU Team was awesome in every aspect of what they do but I will have to put Tommy in as my MVP.
Victoria Bell was my concierge and gave me all the behind-the-scenes info you don’t think about, but is very important to getting in to your new home.With the awesome team at Veterans United Home Loans, I was able to make my home purchase possible and closed at the end of Mar 2026..
I have purchased five other homes in the past, so I do have experiences to compare the VU team against.
No other mortgage company I have dealt with in the past even comes close to the quality of services provided to me from my team at Veterans United.
Aimee was amazing. I reached out months ago and then chose the builders preferred lender to take advantage of some credits. They did done shady shit and I fired them. From Aimee’s initial contact she was warm, welcoming, and honest. It brought me back.
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I had a great experience working with Katy as my home loan officer. She was knowledgeable, responsive, and made the entire process feel smooth and stress-free.Rae, the loan coordinator, was also fantastic! She keeping everything organized, moving quickly, and providing clear updates along the way.I highly recommend Katy and her team!
Kenny and his team were great! Always keeping steady communication and professionalism.
The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.
Sam is amazing to work with. Everyone they assigned to my team was easy to get ahold of, knowledgeable and knew what I was asking. Very easy process and will definitely be using them again.
I would respond immediately to there request and have to wait 3 or 4 days for a response from them ornate to call and ask what was going on. Made me really want to give up
An amazingly easy process, and both Brad and Jack were a pleasure to work with. I am very happy with the knowledge and professional support of my loan team — I couldn't be happier.
