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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
75,675 reviews
669 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 75,675 Air Force service member reviews

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5 out of 5 Stars

Veterans United was so easy to work with. They made everything smooth sailing and always kept us up to date. I pray and hope this is our forever home, but if there comes a time we’re looking again, Veterans United will be the company we will work with.

headshot image of Brandon Snyder

Loan Officer: Brandon Snyder

NMLS# 2736697

5 out of 5 Stars
headshot image of Lauren Smith

Loan Officer: Lauren Smith

NMLS# 2167073

4.5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer Team Lead: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

5 out of 5 Stars
headshot image of Brittany Lucy

Loan Officer: Brittany Lucy

NMLS# 2741924

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Steve was awesome. Very communicative and personable. Made the experience great

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

As a dual inter service military family, transition can be extremely difficult. However, we have used Veterans United once more to purchase our 3rd home. Our loan officer Billy Jones and the entire support team made the process completely seamless.
They were responsive, patient, and walked us through every single step with total transparency. Whenever we needed clarity or had a last-minute question, they were right there with expert guidance and a reassuring attitude. Thank you for helping us with another cross-country transition.

headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

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5 out of 5 Stars

Everyone was so helpful and very patient with me with all my questions and very kind.

headshot image of Kyle Gardner

Loan Officer Team Lead: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer Team Lead: Craig Brumfield

NMLS# 857001

5 out of 5 Stars

The professionalism and communication of the team along with the efficient systems and processes in place made my VA home loan experience seamless. I personally like to move fast on my taskers, and the entire team kept up the pace with me. I will definitely be using this service as I continue to acquire more assets.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Photo submission from Sumnima B.

Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

4.5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars

Great people

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

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Experience first-hand why 378,150 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars

My team worked quickly and efficiently with me to get my fianc

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars

Working with Jared was awesome. He always got back to me when I had a question and kept me informed throughout the process. I also really appreciated his low-pressure approach when we were first starting out.

headshot image of Jared Luner

Loan Officer: Jared Luner

NMLS# 2799265

5 out of 5 Stars
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars

Such a simple and smooth process and they employ great people

headshot image of Neil Hansen

Senior Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Emmett and the whole team have been amazing!! They have been so kind, helpful, knowledgeable, proactive, informative, and a pleasure to work with!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

Chris and his team were always friendly and put forth a lot of effort to ensure I was taken care of through the process.

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars

Their team made this process unbelievable smooth. The great process and teamwork helped us through every step of the way.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Justin Hudson

Loan Officer Team Lead: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

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