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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

149,638

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
109,898
4
31,563
3
5,259
2
1,604
1
1,314

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Showing all 22,189 Air Force service member reviews

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5 out of 5 Stars
Would Recommend

Was referred by other Veterans at work & was skeptical due to mentality of USAA is the best, but listened to someone that I trust & jumped in; haven’t looked back other than to say to myself I did it all right by God’s grace upon my daughter & I!

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

From start to finish, the team assigned to my loan did everything in their power to help me get a loan with my VA benefit. The entire process was smooth and got my family in the house we wanted with an on time close. The best part of the experience was working with our loan team to get the right paperwork in to keep the process smooth and fast. I would highly recommend using Veterans United to any servicemember who is wanting to use their VA benefit to purchase a home.

Loan Officer: Jason Polk

NMLS# 1748681

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

The process was incredibly easy. As far as homebuying is on the stress level, it was only stressful in a minor way. I have recommended other veterans contact Veterans United on their next purchase of a home.

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

Stephanie Stone and Stephanie Escott were amazing. Process was smooth the entire way and anything I needed they were there for 100% of the way! I would go back and reccomend each of these 2 10 out of 10 times!

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend
Photo submission from Keith B.

The overall experience was a long but greay one, thanks to all the people, Kedric, Morgan, Lin, Collin, Adrian, and, Michelle that helped and guided us through this process...they all did a wonderful job.

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend

I made the right choice going with them. Good experience.

Loan Officer: Taylor Clark

NMLS# 1124030

4.5 out of 5 Stars
Would Recommend

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Doisy

NMLS# 1660962

5 out of 5 Stars
Would Recommend

Veterans United is top notch. They continually helped us understand where we were through the whole process. Even though it took us a long time to find the right home for us, they tirelessly stuck with it until the job was done. I would not hesitate to recommend VU to anyone.

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Thill

NMLS# 1504452

5 out of 5 Stars
Would Recommend

Cameron and Katie were the best. Thanks for making this so easy and enjoyable.

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

Veterans United is amazing!! Extremely helpful and available staff!

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
Photo submission from Andrew N.

I would absolutely recommend, have and will continue to pass along Max and his team to fellow Veterans.

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Smith

NMLS# 35015

5 out of 5 Stars
Would Recommend

"Our incredible journey to home ownership has come to an end and my wife Cassandra and I are now the proud owners of the home of our dreams! I want to thank the wonderful folks at Veterans United, Doug Brady and Danielle Bourne, who made the process seamless. They were all extremely friendly and professional during the whole experience and are truly dedicated to our Veterans. Thanks again, guys. You've made this a truly memorable and rewarding experience."David & Cassandra Sharp

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend

Thank you for the lovely gift if etched glasses. They are pretty and was totally unexpected.

Loan Officer: Ryan Williams

NMLS# 1718322

3.5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

I found Veterans United to be there for be at anytime and with the answer to my questions and to do what's in your best interest. As a senior citizen we are prey for the those who want only to enrich themselves. You can feel safe with Veterans United.

Loan Officer: Matt Thill

NMLS# 1504452

3 out of 5 Stars
Would Recommend

VUHL really worked with us for ab a year total. Now it took us maybe a little over 30days to close on a home. We contacted them the year before to be sure that we were perpared and it took us a while to find a home that could accommodate our family but not once did they shift us to the bottom of the line, change our representative,or floods us with robo calls. Even when hiccups happened they stuck in there with us Collin Ward is so genuine,polite,professional and informative the one time he didnt know something he found out within a day outside his business hours at that. He was the #1 reason we stayed with VUHL and them being familiar with VA benefits is why we choose them.

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
Photo submission from Grady B.

Veterans Untied is a top class lender who employs top class professionals. With their help, we were able to find our dream loan, and Ben and his team were able to get everything in place for a 30 Day close. I couldn't be happier with the entire experience!

Loan Officer: Ben Blevins

NMLS# 1783024

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

The best part of my home buying process with Veterans United was my team, both my transition and loan officer did an awesome job! Thank you for all your support through it all!

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

Matt Ponder and his team worked to ensure our refinance was a success, and good for our fit our needs without compromising our ability to keep equity in our home.

Loan Officer: Matt Ponder

NMLS# 1674156

5 out of 5 Stars
Would Recommend

If and when you need a home loan, you can not do any better than Ben and his team and United.Veterans as a company. We loved working with Kat and Darci, they were there whenever we had a question.And to top it off, they sent us a beautiful door matt.

Loan Officer: Ben Long

NMLS# 1099960

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See all 149,638 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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