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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

137,783

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
118,796
4
14,978
3
2,220
2
1,013
1
776

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Bill Bales

NMLS# 1050803

3.5 out of 5 Stars
Would Recommend

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Underwood

NMLS# 398146

1 out of 5 Stars

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
Photo submission from Jason K.

If your a veteran buying your home for the first time, we recommend Veterans United. They are there to help you get into a home, and make sure its affordable for you in the long run. They are very helpful, understanding and caring!

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Turner

NMLS# 1781695

4.5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Jesse and his team are extremely professional and friendly. I recommend them to any and all Veterans.

Loan Officer: Jesse Francisco

NMLS# 1229823

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

I usually don't leave comments regarding a service I got unless they are truly outstanding. My loan specialist, Michelle Dapkus and my transaction coordinator, Jess Manfredi guided me in every step of the way and ensured a a very smooth process. The service they provide is the best in the business.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Like I stated before, Danielle was amazing! Veterans United has an easy, user friendly website that helped to keep us on track with our to do's and what things we needed to upload. Everyone was so helpful and our team was amazing and we even were able to close a week early! We cannot thank Veterans United, Danielle, and her team enough for everything they did for us! So Impressed!! : )

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

Veterans United was a great choice for my mortgage !! They made the process as easy as possible . Couldn't ask for it to be any better . Thank you so much !

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend

From day one to day 30 we received the best customer service from VU team. The online account and the expedited stream line process deserves a 10! Janet Bowe and her amazing team deserve all the credit for making our home experience with VU outstanding. Janet was always available, answered any and all questions in a timely manner. Thank you VU!

Loan Officer: Janet Bowe

NMLS# 1161486

4 out of 5 Stars
Would Recommend
Photo submission from Jason C.

I just closed on my house and Veterans United helped me out from the very beginning all the way to the end. There was some points that were a little rocky but other than that I would recommend Veterans United to anyone that is eligible to go through them!

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

Loan Officer: Jody Overacre

NMLS# 388815

4.5 out of 5 Stars
Would Recommend

My journey into a new home purchase was very hectic and time became the enemy. Meghan Buchert and her fellow associates made my experience with Veterans United although via e-mails and phone and me feel like I was part of a family. Their expertise and knowledge of the process made my journey less stressful.

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United as a veteran that is using their VA home loan benefit for the first time. The staff is knowledgeable and courteous. They were able to seamlessly guide me through the process and explained what was expected along the way. Thank you for helping me where local lenders fell short.

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Chrystal Franks

NMLS# 1661479

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

I would and will choose Veterans United every time. Incredible people with a great process.

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Kraft

NMLS# 1223553

5 out of 5 Stars
Would Recommend

Our experience working with Veterans United was positive from the initial contact to closing. We experienced several family tragedies during our home hunting journey. Veterans United team showed us compassion and encouragement. They were always professional and caring. We experienced dynamic and goal-directed professional services.

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
Would Recommend
Photo submission from Gerald S.

Great team to work with. They will work hard for the veteran if the vet does their part. Matt and Deana was great to work with. I do appreciate all the work and time they put into getting my refinance done. Great job guys, A big thank you. Gerald Saucier

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

This is what a bank should strive to be like. NEVER was VU not 100% on top of what they, and everyone else needed to be doing. They turned everything around way faster than anyone anticipated. IF this had been a normal homebuying experience, I have full confidence we would've been in earlier than most people because of how fast VU is. I LOVED that they sent constant emails to check on the progress of the home. VU is the ONLY bank I'll be recommending to my friends and family. THIS is how home buying should be. Also, when I started this process I was deployed. I was one of 5 people buying a home, in a location that didn't have a fax machine or a mail system. VU was the only bank that worked with me to do everything online with eSign or via scan. VU just gets Veterans. This is THE bank for homebuying.

Loan Officer: Carma Bittle

NMLS# 1366915

4.5 out of 5 Stars
Would Recommend

I would recommend Veteran's United to any veterans and their families. Their staff were the best, top notch and constantly in touch with me during the course of the loan process and in assisting with all aspects of the experience.

Production Manager: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Would Recommend

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Would Recommend

They truly make your dreams happen, just give them a try. If we ever buy another home again, it will be with Veterans United. That speaks for itself.

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Langdon

NMLS# 610467

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See all 137,783 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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