Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
75,526 reviews
645 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 75,526 Air Force service member reviews

Clear Filters

5 out of 5 Stars

Everything was great. At times the paperwork requests were numerous, but we survived and got it all in on time.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

4.5 out of 5 Stars

Clear to close was far too close (the night before) to the scheduled closing causing us to almost not have the proper funding before closing.

headshot image of Kevin Weatherspoon Jr

Loan Officer: Kevin Weatherspoon Jr

NMLS# 2709273

5 out of 5 Stars

Kollin, and his team did an incredible job. He guided two complete newbies through the sometimes painful process of buying a home, and he never missed a beat. From start to finish, VU was responsive, professional, and true to your word—you got us across the finish line exactly as promised.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

Jeremy Arnold & Paige Thompson provided exceptional service to an aging military veteran who had not purchased an older home with his VA entailment in over twenty years. Patient, responsive, professional & empathized with many loan issues. What they provide is not as easy to find in today’s home buying market.

headshot image of Jeremy Arnold

Loan Officer Team Lead: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars

excellent experience.

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

Ready to see for yourself?

Experience first-hand why 377,367 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

David Kohnle was awesome, helpful any time I needed anything at all!

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars

Great service and team

headshot image of Dan Davis

Loan Officer Team Lead: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

Excellent people helping us through the process

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Photo submission from Sumnima B.

Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

Between Brice, Mackenzie, Maria and Stephanie.
The team was amazing, attentive and always had my best interest first and foremost. The care that was given during this process was second to none. I would highly recommend to all my active duty friends.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

4 out of 5 Stars

I had an outstanding experience working with Jason Hughes and the team at Veterans United during the purchase of my new home. From beginning to end, Jason was professional, knowledgeable, responsive, and genuinely committed to making the homebuying process as smooth as possible.He took the time to explain each step of the VA loan process, answered my questions, kept me informed throughout the entire journey, and made sure I always understood what was happening next. Buying a home can be stressful, but having a loan officer who communicates well and stays on top of everything makes a huge difference.

headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

4 out of 5 Stars

Payment info not showing

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

1.5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer Team Lead: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer Team Lead: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Neil Hansen

Senior Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars

Crystaline was very forthcoming, told me what I should expect and when, and always responded in a timely manner. She was hospitable, and addressed any concerns that arose. She paid attention to detail, and made me feel like a friend/family member.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars

I (an Air Force veteran) decided to use Veterans United because I was so impressed with the smooth process of the purchase of my home in 2018. The experience I had was even better than my experience in 2018 and I didn’t even think it was possible. First of all the platform online on a computer or mobile device is excellent and so user-friendly. However, the main thing with Veterans United is there impeccable service with every staff member. They are with you every step of the way helping you out in anyway they can additionally the realtor (Jasmine) that Veterans United connected me with with Oregon first reality was stellar. With the combination of Jeff as the lead for Veterans, United and Cristina working along side of us and Jasmine working on the local level it was a smooth and seamless process. Absolutely, without a doubt I would recommend this agency to our Veterans.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Drew and his team were excellent. They were professional and were available even after work hours. They answered my questions clear and concise. I would 100 times recommend Veterans United every time.

headshot image of Drew Dixon

Loan Officer: Drew Dixon

NMLS# 2770564

0.5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

4 out of 5 Stars
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.