I loved the great communication from the team. They ensured things got across the finish line. However, suggestion from the future. Broadcast your teams needs ASAP.. it may feel overwhelming for a customer to have 40 tasks at once, but it would allow them to see everything they need to get done to assist the team. I thought I had tell I got more time to get my house rented out. You didn’t give me much time to get those documents to you all. Once I had it contracted it was rented in 10ish days. If I would have know this day one of offer being accepted it could have better assisted the whole team.
Our entire team was a huge help every step of the way. They took time to explain every piece of the loan process. Thank you Joshua S., Charlie H., Brandon M., Beth M., and Dika M. for always being available to answer our many questions!
Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!
Joe and Noelle were the BEST! They made my home buying experience a pleasant joy! Great team guys.
Overall the entire process was very easy and accommodating to my situations. From first tour to close, the process took about a month.
Torri and her team were PHENOMENAL! Torri was so kind and patient with us every step of the way. I could tell she really cared about our family and made every effort she could to ensure our home buying journey went smoothly. She went above and beyond to make sure we had all the information we needed to make informed decisions and supported us throughout!
Everything went smoothly and great. The whole team was very helpful.
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Great customer service and guidance through the entire loan process.
Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.
Our experience was fantastic! I highly recommend Veterans United.
Chase was absolutely amazing this whole process. He talked me through anything if I had any questions and was always answering the phone for me and all my questions. His team is the best team and I would highly highly recommend!
I can honestly say my team was exceptional. Thanks to Michael Peters and Dene Lorenzen, the entire home-buying process was smooth from start to finish. Their patience, knowledge, and communication were truly outstanding, and they were always willing to answer my questions and guide me every step of the way.I am incredibly grateful for everything they did for me. I would highly recommend any veteran looking to purchase a home to specifically ask for Michael Peters and Dene Lorenzen. They made the experience stress-free and exceeded my expectations.
My team with Veterans United was amazing! They made my process extremely easy with difficulty or stress nowhere in site!
Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.
I specifically told my team that this was all new to me since this was my first purchase. I was assured that I would have someone guide me through the process. I only got contacted when I didn't go and figure out how to complete tasks without any help. And even then, it was just a simple, "you have tasks to do." My realtor did almost no work when it came to searching for a house and even did the final walkthrough without me (I didn't know that was not normal since I HAVEN'T DONE THIS BEFORE).
Pretty easy process and guarantee once they tell you that you qualify.
I was a special case coming from the UK and going through the homebuying process while across the pond made communication somewhat challenging. I had to use a family members phone number for my profile due to not having a US phone number and on multiple occasions I stated I would not have direct access to the phone number and email was the best way to contact me, but some VU individuals still attempted to contact me via phone.
