Andy was excellent, he answered my questions promptly and guided me through the entire loan process.
Overall the experience with Veterans United was very helpful. We really appreciate Emmett Rogers, our Loan Officer, for answering all of our questions and helping in any way he could and deserves a 10 by himself. Our Loan Coordinator, Landon Franklin, wasn’t the best at communicating and made us feel rushed to do things that ultimately could have ended up losing us money. There was a lot of miscommunication on his part and didn’t know if he had called us or not after we missed a call. We didn’t enjoy working with Landon due to that and also the fact that it seemed like he wasn’t sure of what he was doing, individually we would rate him a 2.
I'm not sure this process could have gone any smoother than it did. Jeff and his team did an outstanding job and kept me up to date the entire process. If I could rate him and his team higher than 10 I would.
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
Trustworthy, knowledgeable and wanted the closing done yesterday. Would highly recommend!
Without Travis's help, we wouldn't have our home.
Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!
The process was seamless
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Austin Butler was awesome and very patient!
Tayla Breeden always went above and beyond to make a smooth process! Tayla I really appreciate all your hard work, you are fantastic!
Deb Kelly was focused on getting us exactly what we wanted on a home purchase. They are all shining examples of customer service at its best! It is the dream team of experts, thank you all !!!
Zach and the team were excellent. Made me feel like I was the only project they were working on.
The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
Rett and Jordan are incredible. The whole process was quick and smooth from start to finish. They were always easy to reach, answered every question right away, and made sure we got a great deal.If we ever buy another home in the future, we will absolutely use them again. They both deserve 5 stars.
Everyone of my crew members was on top of the task at hand. I'm really amazed how easy the whole crew made the loan process. Nathan, Dustin and Julia are TOP GUN. Thanks to all of you!!!!!!
Tyler Dunn and the entire team were awesome throughout the entire process.
