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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

255,418

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
194,491
4
48,398
3
7,886
2
2,500
1
2,143

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5 out of 5 Stars
Would Recommend

Rain was the glue that keep the ship afloat. I couldn't ask for anyone better.

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Would Recommend

Loan Officer: Nicole Viar

NMLS# 1190796

5 out of 5 Stars
Would Recommend

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend
Photo submission from Kassi S.

I worked with my loan officer Terry Roberts on my homebuying experience. He was very helpful and easy to talk to. He answered any questions I had, along the way, in a very timely manner. I'm very excited for this new chapter in my life. I can't thank Terry Roberts enough for all of his help with my homebuying process!

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Jody Overacre

NMLS# 388815

4.5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

4 out of 5 Stars
Would Recommend

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process as painless as possible. They explained what was needed and ensured the process continued to make progress ultimately closing on time and for exactly the amount they said it would cost. Thank you!

Loan Officer: Crystal Washington

NMLS# 1588494

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5 out of 5 Stars
Would Recommend

Very quick and professional every question answers the same day or quicker. Always updating me with calls and checking in to make sure I knew I had documents to sign. Great experience

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
Photo submission from Hoang Quan D.

I really appreciated Veteran United and especially Steve Schuh, my loan officer, on my journey to buy my first home. It was a very easy and pleasant process. Words are not enough to say how much I want to thank them!

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Landis

NMLS# 910611

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chelsea Browner

NMLS# 1960358

4 out of 5 Stars
Would Recommend

Loan Officer: Wesley Earl

NMLS# 1631182

1.5 out of 5 Stars

In a hot market, VA loans come with many stipulations that sellers hate. If you can't seem to win offers, consider a local lender and a local real estate agent with a conventional loan if you can afford it.

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

Buying a home can be daunting. My Loan Specialist at Veterans United, Chad Bowman, was so knowledgeable and responsive that it minimized the stress, and I always came away with a clear understanding of where I was in the process and what I needed to do. Further, he, and his team anticipated potential hurdles and smoothed the process. I can fully recommend them to any Veteran. They were especially thorough and made me, an older Veteran, comfortable and confident through the ups and downs and I got the home I wanted.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I had a great first-time homebuyer experience with Veterans United! Will definitely recommend to friends. Not only did they offer the best price for us, but kept great communication through the whole process and I loved the to-do list I had online to upload documents to. It was easy for me and kept a running list of the things for me to work on.

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

So many emotions through this journey. I was worried and anxious for nothing. The team made this process so easy it was scary. Now, I get to surprise my children with a new home for a new start. A happy home for healing. Thank you all so much for being our Angels.

Loan Officer: Kyle Bass

NMLS# 1960368

5 out of 5 Stars
Would Recommend

Everyone was encouraging, Transparent to the Max, patient, quick to give praise, Text friendly when I needed texts ...due to schedule, and once they knew that I was a curious George for any and all types of explanations, they rolled with me!

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
Photo submission from Angel M.

What I really like about veterans United, is that they made a potentially stressful and arduous process seem so seamlessly easy! Veterans United was awesome, from start to finish! They kept me informed every step of the way, with texts, calls and emails! Thank you for making this experience so smooth!
Thank you so much for serving those who served!

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

I had a hard time getting my VA eligibility letter from the va because the offices are closed due to the pandemic, but veterans united knowledge and expertise helped me get through the process

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

The whole process was smooth and simple with the guidance of every team member provided by veterans united.

Loan Officer: Chris Foreman

NMLS# 1391715

5 out of 5 Stars
Would Recommend

When I buy my second home I will definitely use Veterans United.

Loan Officer: Matt Kuhns

NMLS# 1647919

5 out of 5 Stars
Would Recommend

Loan Officer: Travis Ward

NMLS# 1287868

More Reviews

See all 255,418 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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