Jared Albach and Kim McCollum were so helpful and patience with me .
Shannon, Sheri and Molly were a pleasure to work with, and I would recommend them to all my family and friends.
Home buying is stressful and confusing for anyone, but VU made the process easy to understand. I received a call as soon as I sent in my application. I am truly pleased by the quick responses and paperwork process.
This process was the so much easier than I thought it would be. They made it easy from start to finish.
Overpaid on loan. I did not get numbers on closing until I had to go to Katie’s supervisors
Response from Veterans United
Hi Ricardo, thank you for your open feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Our hope is that your home serves you well and that our detailed explanation of the closing process has help you gain knowledge on this issue.
The entire process was smooth from start to finish. This is my second time working with Veterans United and the service has always been exceptional! Thank you for what you do for those who are serving or have served!
Veterans United made a very complicated process seem very easy. From pre-approval to closing everything went smoother than I expected.
I was recommended from a buddy, I will certainly do the same and pass my positive experience forward.
I don't think it possible to have better service from your staff and I thank you for the prompt attention when I needed help.
Daniel Lowes was fantastic! I would ask him a question after-hours and he would go back in the office to get me the answer. What a great guy to work with! Easy to work with from start to finish. Thank you so much!!
Veterans united helped make my home buying experience easy. My wife was able to close on our new home and received keys, while I was deployed.
The team was excellent. They stayed on top of everything and were friendly and professional.
Everyone went over an beyond the call of duty!! Just outstanding
Damien and Crystal were wonderful to work with. They were always available to answer my questions!!
Our Veterans United Team was superior in customer service. Above all, their communication was exceptional; we received immediate responses to our inquiries. They constantly updated us on the status of the buying process and kept us apprised of progress.
I have actually already recommended them to a friend.
Pleasant experience for a usually unpleasant activity ( getting a home loan ).
