They went above in beyond during the whole process and communicated well during our first home buying process.
Whole team experience.
The service was exceptional! Communication was top notch. I have never had such an easy experience.
There were some struggles...but Veterans United, you did great navigating through everything. I met Johnny years ago when he helped me buy a house so when the time came to buy again I am very glad we got the chance to work through this together... rough patches and all.
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Brandon did great. Eric did great. Period. We had a FAST CTC window we needed to execute on. They helped it along excellently.
I’ve tried to buy a house a few times in the past with other agencies and I regret that the veterans united team that worked with me was absolutely amazing they would reach out to check and make sure I didn’t need anything and anytime I had a question I was about to get an answer almost immediately they have made this experience amazing
Working with Seth & his team was Awesome!
Dustin, Rebecca, Rachel, and their entire team made this very stressful process streamlined, as comfortable as possible, and most importantly, ACTUALLY POSSIBLE. Thank all of you from our family to yours for the help with our gorgeous new home!
This is the second time I’ve worked with Katie Smith and her team at Veterans United, and both experiences were wonderful from start to finish. The first loan went so smoothly that I didn’t hesitate to come back, and this time was every bit as good. They were always there when I needed them, quick to answer my calls and questions, and they explained every step in plain, easy-to-understand terms so I never felt lost or overwhelmed. Whenever an issue came up, Katie handled it calmly and made it easy to work through. As a veteran, I truly appreciated the patience, kindness, and respect they showed me along the way. I would gladly recommend Katie Smith and Veterans United to any veteran looking for a home loan, and I wouldn’t go anywhere else. Thank you, Katie, for making it a great experience not once, but twice!
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Extremely helpful, knowledgeable, respectful, and timely assistance from all involved. Time zone and work schedule differences were respected making everything pleasant!
My loan team was very helpful the entire step of the way from pre-approval all the way to closing . They answered any questions I had, and I had a lot. I know I probably was irritating at some point. Definitely recommend to other Veterans. They are the real deal you will not be disappointed.
All who work at Veterans United are very helpful. They are positive and professional. I would definitely recommend Veterans United.
Made buying easy and were very communicative with every step of the process


