The guys that helped us were great and very knowledgeable!
Corey Jackson and his entire team are tremedous, with unmatched professionalism. Their energy, patience and enthusiasm to get me through this madness standsout. I thank each one of them.
The entire staff is amazing my entire process was seemless and stress free
A great company to use if you want your hand held aggressively some steps of the way while being seemingly ignored during others.They seem to have little understanding of the complexities associated with a short sale, and will expect you to rush rush rush their deadlines while acting nonchalantly when you need something done on a timeline.For a company that seemingly specialized in VA loans, they don’t seem to fully grasp that military members don’t always operate on a M-F, 9-5 schedule, like they do, and frequently act annoyed/confused when you let them know that certain tasks will be accomplished as soon as a military member working 12 hour night shifts is able to review them.I suppose the only positive aspect of the experience was the relatively low interest rate (after not explaining rate buy down with points and that this was how we record our low rate), and the fantastic realtor that they recommended. Otherwise, a mediocre experience, at best.
Nate, Jake, and Colby were all outstanding.
Thank you all so much you are awesome :)
Fast easy communication. The process couldn't have been any better.
Very professional. My VU team kept me informed every step of the way. Def would recommend and use again in the future.
Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!
Very quick process in every aspect. Quick to call me back and set me up, quick to get me an agent , and always ready to help.
Heidi and the team were amazing throughout the entire process. They had answers to every question and were incredibly attentive. It truly felt like my only responsibility was finding the home, they took care of our family's needs, start to finish.
I cam back to Veteran's United for a new home loan for a reason, and Heidi and her team did not disappoint. Could not be happier with any part of the experience. If I could give them an 11 I would.
I would like to thank Veterans United for giving me some of the fastest service in the industry and helping me complete my home purchase from beginning to end. The entire process took only 32 days to close. If I exclude the weekends, it took even less time than that. Unbelievable!Mr. Vanamala, your staff was amazing, especially with the communication and follow-up. Everyone was on the same page throughout the entire process.
I financed a home purchase in June 2021, and it took CrossCountry Mortgage two months to get me across the finish line. I am still shocked by how quickly Veterans United was able to get this done.Mr. Vanamala is a top-flight loan officer, hands down. Another advantage he had in his favor was that he knew about the area I wanted to purchase in.
I will always send you referrals to Veterans United because of their highly trained personnel, especially the two people who helped put me on the map. Senior Credit Counselor Ms. Darlene Miller helped me with my credit scores and Mr. Vanamala was my first point of contact regarding my mortgage.Both Mr. Vanamala and I have so much in common, and I really enjoyed working with this young man. His knowledge, top-flight customer service skills and follow-up were amazing and off the charts.
Veterans United has excellent people from top to bottom working for their company. They are all assets to the operation. With my experience in sales, credit, finance, marketing, and other fields, I can say that Mr. Vanamala and Ms. Darlene Miller are hard to find and tough to beat. They are both crown jewels. They are keepers.Thank you again for making my dreams come true. God sent me to your company.Have yourself a spiritual and productive year. I pray that your company stays number one and continues to increase its market share. I will do my part by sending referrals your way and helping you increase your market share in other parts of the country.Warm regards,
Bert E. Chapman
United States Air Force
Agent Orange Cancer Survivor, Two Times
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Thank you for the fine work. The whole team were great.
Thank you Kyle and Elyse for your help, professionalism and overall commitment to myself and my family. We truly appreciate all the efforts you gave in order for us to get the home we purchased.
The app is also a great help easy to navigate, sign and send documents when I'm not on my work computer.
To me, Alex seems to be very experienced and knowledgeable real estate agent that you can trust. I would definitely recommend his services to anyone looking to purchase a new home. He did an outstanding job securing my home loan!
Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.
Veterans United really did all that they could to make sure that my loan went how I wanted it to go. I am really thankful for Cal and the rest of my team who worked tirelessly to help me buy my first house!Thank you Veterans United!
Hi, my name is Valarie, and my husband and I had a wonderful journey at Veterans United. Jake, loan officer, was a kind, dependable, and trustworthy support for me. He always had my back when things looked tough, and somehow Jake found a way to solve the all the tough situations. Mason, loan coordinator, was a hard worker and also great at solving possible problems. Brian, my agent, was very patient and considerate during our special house hunting. I'm very appreciative because eventually we found what we wanted. Terrill was resourceful and always ready to make our home search successful. Like Jake, the entire team was hard working, great problem solvers, considerate, great at attention to details and at acquiring discounts and benefits for us. I give Jake and his entire team at Veterans United a A+++.
I had a wonderful experience with Veterans United. From getting pre-qualified all the way to closing. They helped me navigate some obstacles along the way with the seller. They checked in on me to see how I was doing, really appreciated the personal touch. Great shout out to Tommy and Drew. Would definitely recommend.
