Team went above and beyond for my refinancing. The care and effort shown to make sure that both parties had a smooth transition was excellent. I appreciate all of the time and perseverance given to help me get through a very life altering situation and I am thankful I had such amazing people to assist. Thank you Horace and team.
Randy and his team did amazing! They worked with us, very open and honest, and made sure we knew everything about the process. They even made sure that we knew where we could get some extra value and assisted with getting us the best interest rate. For something that is already stressful, they made it smooth. Forever blessed by God for what they did!
Anytime I had a question it was immediately addressed. The team was very helpful
Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.
Chris Lunn was absolutely awesome! He is very knowledgeable and patient and his wonderful customer service was a primary reason that I decided to move forward with VU versus our bank. Also, VU’s organized and well detailed cost estimate worksheet was extremely helpful in the process. I will recommend VU to friends and when I buy my next home I will go through VU and Chris Lunn. Thank you!
Everyone was helpful and friendly, I feel I've known them my whole life. I've worked with more than I can name. All were great. Thank you.
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Super friendly and stays on top of things! Made every effort to ensure I got the best of the best and nothing less.
My Veterans United team was beyond stellar. It was our first time buying a home, and Stephen and his team made it seamless and took what can be a stressful process and made it simple, allowing my family to attain a lifelong dream of home ownership. My son was born during the home buying process, and my Veterans United team was so supportive and understanding, they really made us feel looked after and we knew they wanted the best for us. I could not have been better cared for.
Incredible—the best word to describe Jeremy and his team. My house hunting journey was a long four months. Lost so many homes trying to use a family friend realtor. But, Jeremy was supportive and responsive even after work hours to keep me moving forward. Multiple approval letters within minutes of requesting them; phone calls with advice and guidance; and finally, an aggressive realtor to get the job done! Veterans United has perfected the app and saved me time and money by providing thorough instructions for each step. I just can’t be happier with the results. They are truly veteran friendly and dedicated to success. After 23 years of service and more than 20 houses, I am finally home.
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
Felt like they were interesting in knowing and understanding us as individuals. Great customer service and excellent communication. Not too much and not too little.
These guys were absolutely outstanding!! Answered all questions and kept the process simple, direct, deliberate, and on track! MADE MY DREAM A REALITY!!
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I made a mistake on the application. I forgot that I have a North Carolina state retirement of $1,170.61 per month. Sorry about that.
Ashley made this house buying process a breeze. This is my second home I am buying and VA Home Loan made everything easy to navigate, to include a to-do list, an all inclusive hub to keep track of everything, and streamlining communication and docusigning.
Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!
First class experience. Nick and Anna and the rest of the team worked hard for us. We could have closed 2 weeks early if we wanted to. The process is very streamlined and efficient. I felt over informed every step of the way. 10/10 would recommend to any Veteran thinking of buying a home.
