We had a great experience working with Veterans United! As first time homebuyers, we anticipated feeling overwhelmed with the home buying process. However, Danielle made everything run smoothly and stress free. She was always responsive and extremely knowledgeable, and we appreciated the time she took to explain things to us so we felt confident in our decisions moving forward. Thanks to their efficiency and hard work we were able to close on our home right on time, and in much less time than we thought possible! We would highly recommend the Veterans United team to anyone!
I want to give a very special thanks to my loan team, Jake and Natascha!From the very beginning, Jake always came across as someone who was honest, trustworthy, and genuinely committed to helping us. He was always willing to make time to answer my questions and explain things along the way. As a first-time homebuyer, there was so much I didn’t understand about the process, but Jake took the time to break everything down in a way that was easy for me to understand. His patience, knowledge, and guidance gave me confidence throughout the entire process.Natascha was equally amazing and was always there to make sure we stayed on track for closing. She went above and beyond to find solutions and help process documents that were challenging for us to obtain. Thank you, Natascha, for your patience, persistence, and dedication in helping us get across the finish line!I truly cannot say enough about these two incredible professionals. Jake and Natascha played such an important role in helping us achieve one of my proudest moments—becoming a homeowner.Thank you, Jake and Natascha, for everything you did for us. We are incredibly grateful to have had you both on our team!
Veterans United has now helped me through two home purchases — one in 2017 and one in 2026 — and both experiences were exceptional. I specifically returned to Veterans United because of the positive impression Garet made the first time around. He is one of the few loan officers who truly understands the complexities of Air National Guard employment, especially when dealing with multiple or unconventional duty statuses.On both occasions, Garet worked closely with me to navigate the VA’s income and employment verification requirements, which can be a difficult scenario for reserve component homebuyers. He explained exactly what was needed, helped me organize the documentation, and ensured everything was submitted cleanly and correctly. Income verification is one of the most pivotal parts of VA underwriting, and Garet handled it with precision and reliability.This time around, Garet also guided me through the process of buying down my VA interest rate. The way he structured it was extremely helpful — clear explanations, accurate cost breakdowns, and a smooth execution. The buydown was applied correctly, and the long‑term benefit was immediately noticeable. On top of that, my cash‑to‑close number became more and more optimized as we moved through the final stages. We ended up overestimating the amount needed to close, which is the best possible outcome. Walking into closing with more than enough funds — instead of scrambling — was a great feeling and a testament to how well the loan was structured.The entire Veterans United team was responsive, professional, and proactive throughout the process. Communication was clear, expectations were set properly, and every step moved forward without friction. ShaNiece was outstanding as well — always ahead of the curve, always keeping me informed, and always making sure things stayed on track.This was one of the smoothest, most organized homebuying experiences I’ve had, and I would absolutely recommend Veterans United to anyone looking to buy a home.
The entire staff is amazing my entire process was seemless and stress free
Stephanie and Madison made the process as easy as possible and always communicated with answers in a timely manner. Great job team!
very easy hands off process and all the people work well with us
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Veterans United assigned me with a team that has been nothing but efficient and compassionate towards my transition into civilian life. Carter and Andrew were great at matching me with all the external components of buying a home, like movers or an agent if needed (we def did). Craig Anderson was amazing at coming up with solutions to any problems that arose, and it was just an overall very smooth experience compared to what I was expecting initially with buying a home. Natalie was super efficient at reminding me of all the deadlines we had with underwriting and was also very kind and helpful with all the questions I had. Great people! I’d definitely recommend.
Tyler Brockman was absolutely amazing throughout our entire home-buying process. He was always available whenever we needed help or had questions, and he was incredibly responsive, caring, and attentive from start to finish. He consistently checked in on us throughout the process and even followed up afterward to make sure everything went smoothly.We had such a great experience working with Tyler that I’ve already recommended him to my sister, who is also getting ready to use a VA home loan. We truly can’t recommend him enough and are so grateful for everything he did to help our family get into our new home!— The Escobedo Family
Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!
Jeff Gordon is great and very knowledgeable. Always the most helpful and works with a great team. I would highly recommend!
Trey has been amazing, extremely helpful in walking me through everything, give this man a raise
Kyle Gardner and Sarah Johnson were extremely responsive and helpful throughout the process
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Anne and Caitlin were awesome! I highly recommend Veterans United.
Easy and honest conversation with all the people associated with Veterans United.
Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.
Ross never fails!!
Matt Hina was excellent- skilled and personable. Not so fond of Blair Roberts expectations and pettiness.The documentation was ridiculous. I had zero debt, $300,000 cash, $10,000+ monthly income, net worth $1 million + for a $572k house with a credit score of 785. The documentation should have taken an hour. Not weeks and weeks and ultimately me capitulating in the middle of my mother in-laws funeral to link accounts.I completed a Veterans United checklist form which just restated what I already documented- closing attorney and insurance company. Not necessary. I typed it on the computer, printed it, signed it, scanned it and uploaded it. Some silly person said I needed to redo it and hand write all. That’s when I lost faith in the judgement and decision making of the collective team.
