Other than the snafu at the end, which unfortunately makes it stick in my head a bit more, I could not have asked for a better experience!
I felt fully prepared on my closing day. The payment was exactly what I was told. I was always able to get a quick answer from my loan specialist during the entire process.
Everyone was very professional ! I would highly recommend their service.
Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.
It appears that there were too many people touching our loan documentation who were removed from the overall process and the concerns/issues.Our Loan Specialist was doing all he could to resolve the address/appraisal issues, but other entities within the organization were not addressing our issue with the same level of urgency.
These folks make this process super easy to take advantage of VA benefits. Thanks VU!
This is the 3rd home purchase for me and by far the easiest and most efficient process I've had. Thank you
I don't know much about the home buying market and this was my first home purchase, but VU made the process very easy for me to understand and complete. I don't know if anyone could've done better, but I do know that I have no complaints against VU and was very satisfied with my experience.
Wonderful service and fast to respond.
Outstanding customer service. If I could give an 11 I would.