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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

129,294

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
111,214
4
14,275
3
2,116
2
961
1
728

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Showing all 18,688 Air Force service member reviews

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5 out of 5 Stars
Would Recommend

As a first time home buyer, I am so grateful I chose Veterans United. I was nervous because they are not in the state that we purchased a home but I learned that it really doesn't matter. My loan officer was outstanding and the whole process was so smooth. As we continue on this military journey, I don't think we will ever use anybody different for our home loans!

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

All members of my loan team were very professional and made the experience of pursuing the purchase of a home an easy process.

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend

Rob and his team were extremely professional but above all, understanding and helpful. I felt looked after and comfortable every step of the way as though I were their only client. All parties agreed that my process was extremely fast and efficient. 28 days from contract to closing. Utterly amazing!!! Thanks to Rob and his team.

Loan Officer: Rob Weigand

NMLS# 1435397

3.5 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend
Photo submission from Patricia S.

Casey, Angie and the team were awesome in processing my loan. They kept me informed through the entire process and were quick to respond to my phone calls and emails. Also I loved the welcome mat they sent me after the loan was completed.

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Patrick Richardson

NMLS# 1154233

2.5 out of 5 Stars

Good, quick for the most part. Avoid Ashton if you can.

Loan Officer: Jon Abernathy

NMLS# 49695

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Janet and Ashton were a pleasure to work with, above and beyond at every stage of the process. Plus their tooling for document signing, upload, and storage makes everything incredibly easy and convenient. I am so glad I came across Veterans United, and Janet will be the first call I make the next time I'm ready to buy!

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Mitch, Aaron, and the whole Veterans United team were phenomenal to work with. Mitch and Aaron answered all of our questions and addressed any concerns we had. They frequently checked in on us to make sure our house hunt was going well. We had their professional guidance every step of the way. Mitch and Aaron were easy to get ahold of when needed. I would highly recommend Mitch, Aaron and the team to family and friends. Their willingness to help, kindness, and outstanding customer service will forever be remembered. Thank you Veterans United. Aaron and Brittany Ondo

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

4 out of 5 Stars
Would Recommend

Loan Officer: Daniel Burke-Aguero

NMLS# 1493951

4 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
Photo submission from Neil C.

John points you in the right direction even from getting your credit score in better standings by referring me to Patty inside VU. At VU you will find that professional services with qualified people who will work in your best interest. They care about seeing you succeed. They are equipped with all the tools to see the job done right and thru to completion. John along with Ashton on the lending side were focused, caring , straight forward, and initiate the confidence you will need to help carry all the way to closing.

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Stradford

NMLS# 1598169

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

4 out of 5 Stars
Would Recommend

Loan Officer: Molly Meis

NMLS# 1046490

4.5 out of 5 Stars
Would Recommend

Easy to process all required documents online with your own specialized account to log into. No running around; just apply, and upload documents online - then wait for closing! Easy!

Loan Officer: Terry Roberts

NMLS# 397987

4.5 out of 5 Stars
Would Recommend

Veterans United made our first time buying a home experience straight forward. Though this process was new to both of us, there was regular contact via email, & their website. We received regular emails informing us of updates due through each stage. Their welcoming staff was always courteous when we called with questions & concerns. I would highly recommend Vetrans United to any service person eligible for this awesome benefit! Thank you ~

Loan Officer: Jon Abernathy

NMLS# 49695

4.5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

I followed every direction iI was given from day one to include how to fix my credit and literally was able to settle on a new home in about 6 mths. Every person was a pleasure to talk with and no hassle communication

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
Photo submission from Patrick F.

This was our first experience with buying a home. It started with Tandy helping us get ready to be approved, then Mike, Nathan and Erin all worked diligently to ensure the rest of the process was smooth. It made for a great experience all around.

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Outstanding service all around!

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Best and easiest home mortgage experience I have ever had. VA made everything smooth and simple.

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

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See all 129,294 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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