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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,034

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 1,315 Air Force service member reviews from Alabama

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5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

3.5 out of 5 Stars
Would Recommend

The process itself was very good. The only issue we had was Veterans United selling our information which has caused us to receive over 500 spam calls over the past 11 days.

headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

The Veteran's United team made this process seamless for us. I recommend any veteran looking to purchase a home to do so through Veteran's United. They truly made sure that we were able to close on our dream home in a timely manner with the proper security, insurance, etc. I'm grateful for my team, they kept in constant contact with me and kept me up to date and current on what needs to be done (special shout out to Sean Dobkins and Frank James Roscoe Jr.!). I'd recommend them to anyone!

headshot image of Sean Dobkins

Loan Officer: Sean Dobkins

NMLS# 1722912

5 out of 5 Stars
Would Recommend
Photo submission from Felishia F.

I wholeheartedly refer Veterans United.

headshot image of Brandy Clarke

Loan Officer: Brandy Clarke

NMLS# 2116675

5 out of 5 Stars
Would Recommend
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Veterans united and team you are a professional group of individuals that make home buying an great experience for a veteran like myself. As a veteran the service you all provided is top tier. I am truly honored and thankful to have had Veterans United as my wing men and women though the process of obtaining my home. Thank you all. I salute you and your dedication.

headshot image of Nathan C. Groves

Loan Officer: Nathan C. Groves

NMLS# 1096165

5 out of 5 Stars
Would Recommend
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend
headshot image of Devin Carballo

Loan Officer: Devin Carballo

NMLS# 2357853

5 out of 5 Stars
Would Recommend

The whole team was very helpful. They were available to answer all my questions, and let me know what I needed to do next. It was a great experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
Would Recommend

Dawn by far is whom I spoke to the most. She treated me like I was family and I will never forget how well she communicated with me in things she needed from me.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

3.5 out of 5 Stars
Would Recommend

If it wasn't for Rick, this would have been all zeroes. My "transaction coordinator" was absolute trash. She never replied to my emails in full. If I asked three questions, she would answer one and never respond to any others. Never returned my calls or spoke to me on the phone. Absolutely terrible. Marty, Brittani, and Rick were all wonderful, responsive, and knowledgeable. I could really debate if Bridget was really even a part of my experiences as she barely did anything. She was supposed to be my main contact thru the bulk of this process. Luckily Rick stepped in after seeing several of my emails expressing my frustration. Rick was the one who would answer any and all questions. Would call me with updates, answers, and to just check in on some days.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
Photo submission from Christine F.

Just want to let yall know you are awesome! Thank you for being there to help us military folks and thank you for being so nice and helpful every step of the way. Also, the gifts are above and beyond and we cant thank yall enough for our pizza night gift!
Again, just thank you for everything!!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Garrett Tramel

Loan Officer: Garrett Tramel

NMLS# 1960326

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend
headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

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5 out of 5 Stars
Would Recommend
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Felicia Solomon was great !!!! But as I said there is a lot of "sister company's" as they call themselves floating around this process that were pushy, went forward with house insurance without my authorization and auto insurance for Alabama and I'm not there yet !!! All out of the Cincinnati group insurance...bad, bad, bad

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend
Photo submission from Kimberly S.

Great service and exceptional customer service! Aaron Brooks was an amazing loan officer! His expertise and professionalism were top notch. Many thanks to Veterans United for hiring such a wonderful team with excellent customer service. He made this process easy!

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend
headshot image of Hannah Wansing

Loan Officer: Hannah Wansing

NMLS# 1145297

5 out of 5 Stars
Would Recommend

Veterans United had my best interest in mind and gave me good guidance .

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

Everyone was really helpful. We appreciate the great customer service.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

More Reviews

See all 382,034 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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