The process itself was very good. The only issue we had was Veterans United selling our information which has caused us to receive over 500 spam calls over the past 11 days.
The Veteran's United team made this process seamless for us. I recommend any veteran looking to purchase a home to do so through Veteran's United. They truly made sure that we were able to close on our dream home in a timely manner with the proper security, insurance, etc. I'm grateful for my team, they kept in constant contact with me and kept me up to date and current on what needs to be done (special shout out to Sean Dobkins and Frank James Roscoe Jr.!). I'd recommend them to anyone!
Veterans united and team you are a professional group of individuals that make home buying an great experience for a veteran like myself. As a veteran the service you all provided is top tier. I am truly honored and thankful to have had Veterans United as my wing men and women though the process of obtaining my home. Thank you all. I salute you and your dedication.
The whole team was very helpful. They were available to answer all my questions, and let me know what I needed to do next. It was a great experience.
Dawn by far is whom I spoke to the most. She treated me like I was family and I will never forget how well she communicated with me in things she needed from me.
If it wasn't for Rick, this would have been all zeroes. My "transaction coordinator" was absolute trash. She never replied to my emails in full. If I asked three questions, she would answer one and never respond to any others. Never returned my calls or spoke to me on the phone. Absolutely terrible. Marty, Brittani, and Rick were all wonderful, responsive, and knowledgeable. I could really debate if Bridget was really even a part of my experiences as she barely did anything. She was supposed to be my main contact thru the bulk of this process. Luckily Rick stepped in after seeing several of my emails expressing my frustration. Rick was the one who would answer any and all questions. Would call me with updates, answers, and to just check in on some days.
Just want to let yall know you are awesome! Thank you for being there to help us military folks and thank you for being so nice and helpful every step of the way. Also, the gifts are above and beyond and we cant thank yall enough for our pizza night gift!
Again, just thank you for everything!!
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Felicia Solomon was great !!!! But as I said there is a lot of "sister company's" as they call themselves floating around this process that were pushy, went forward with house insurance without my authorization and auto insurance for Alabama and I'm not there yet !!! All out of the Cincinnati group insurance...bad, bad, bad
Veterans United had my best interest in mind and gave me good guidance .
Everyone was really helpful. We appreciate the great customer service.