They we're great at texting.
Kyle Gardner and Sarah Johnson were extremely responsive and helpful throughout the process
Emmett and the whole team have been amazing!! They have been so kind, helpful, knowledgeable, proactive, informative, and a pleasure to work with!
Jackson and Elyse were excellent in handling our new home loan. From pre-qualification, to an increase in qualification to make an offer, to handling documentation, to clearing to close; they were top notch!! I would highly recommend Veterans United to veterans for the excellent service we receive.
Everyone on the team that helped me was super helpful and knowledgeable. However, the only issue I ran into could have been avoided. I had 2 weeks before I hit my 6 years in service. I was told to send my updated point summary as soon as posted. The problem was is that no one told me it can take 40 days before that system updates. so at the very last minute they gave me a second option to complete. This could have been done while I was waiting those 2 weeks and avoided the high stress that didn't get resolved until the day before closing.
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Very professional. My VU team kept me informed every step of the way. Def would recommend and use again in the future.
To me, Alex seems to be very experienced and knowledgeable real estate agent that you can trust. I would definitely recommend his services to anyone looking to purchase a new home. He did an outstanding job securing my home loan!
Ken and his team were absolutely amazing our home buying process was as painless as could be
Everyone on the veterans united team was super helpful and supportive. They made the home buying process easy to understand and stress free.
I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!
Outstanding
Veterans United was so easy to work with. They made everything smooth sailing and always kept us up to date. I pray and hope this is our forever home, but if there comes a time we’re looking again, Veterans United will be the company we will work with.
Team was amazing from start to finish. Best i have ever dealt with
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I have recommended your services several times prior to closing and several thereafter. The process was simple, fast, professional, and truly customer-centric. I wanted to work with someone that showed respected and was interested in making this a truly collaborative effort. Greg, Brayden, and Myles were like the dream team! My family and I are happy with our new home and appreciate their hard work in making this possible. Many thanks!
I can't thank you enough "Team O." for being there with, and for me, through this challenging journey of refinancing my home. I also needed to take over everything from a divorce decree. I was so mentally overwhelmed when I called Veterans United. I had talked to other lenders but communication was lagging. I was a bit frustrated while trying to stay hopeful. I had prayed that someone would just hold my hands, and help me get this done. Of my goodness, this team was the answer to my prayer. It has been so surreal. From the first call and spoke with Lauren L., I felt relieved. She was calm, comforting, told me what to expect moving forwards, kept in touch until I was in the next step. Then, the rest of my team/family, Shelby W.- Kenzie T.- Rachel G.- Shae C., you were sooo amazing. Even the way you helped me stay focused and calmed, when the ex tried to give a hard time at the last minute, that was so appreciated. I didn't feel like a number or just a customer. I felt like family. You gave comforting words when I needed it. You didn't have to, but you chose to. I don't have the words. You guys kept me updated on everything going on, even when someone had to be out of town but others took over... I was able to close in so little time and effortless. I have already tell others about veterans United. l will continue to do so. I cannot thank you enough 🙏😊
Veteran mom and baby are officially homeowners. We are very grateful and honored for this blessing!
Honestly, was a lot smoother than anticipated. Buying a home remotely was quite worrisome. But, Will and his team leaned forward on communicating, thoroughly explained all the steps and processes, and made sure that we stayed on track the whole time. 10/10 would recommend and use again in the future. Thanks team!
excellent experience.
I had an outstanding experience working with Jason Hughes and the team at Veterans United during the purchase of my new home. From beginning to end, Jason was professional, knowledgeable, responsive, and genuinely committed to making the homebuying process as smooth as possible.He took the time to explain each step of the VA loan process, answered my questions, kept me informed throughout the entire journey, and made sure I always understood what was happening next. Buying a home can be stressful, but having a loan officer who communicates well and stays on top of everything makes a huge difference.
