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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

205,425

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
154,425
4
40,531
3
6,657
2
2,067
1
1,745

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Showing all 78 Air Force service member refinance loan reviews from Idaho

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5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

4.5 out of 5 Stars
Would Recommend

This refi went even smoother than The original loan. Jodi was good to always communicate; which is important.

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Veterans United Home Loans makes purchasing or refinancing your home a breeze! Every question gets answered and the loan teams really do care! Refreshing in today's world!
(I had just started the process of refinancing when the pandemic broke out. Jessica Messing and her team made sure everything still went smoothly, and it did!)
Thank you, Jessica and team! Without Veterans United and their dedicated teams, I would not be a proud homeowner today!

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly F. Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Danielle Genz

NMLS# 400570

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5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly F. Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly F. Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly F. Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

Loan Officer: Matt LaTorre

NMLS# 1054084

4.5 out of 5 Stars
Would Recommend

Senior Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Everything handled quickly and proffesionally. This our second time with Veterans United and will use them again if we need mortgage help.

Loan Officer: Ted Richardson

NMLS# 743121

4.5 out of 5 Stars
Would Recommend

Great service. However somehow my closing costs exceeded my estimate of a 10 month payback? Ended up being twice that! So be care and make sure you understand exactly what will be your final costs.

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Great service again

Senior Loan Officer: Danielle Genz

NMLS# 400570

4 out of 5 Stars
Would Recommend

Loan Officer: Reed Murray

NMLS# 1630355

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Kim has outstanding service and has the ability to clarify any questions. She is prompt in returning calls and her staff have been very courteous. She is honest and there were no surprises at closing. We would recommend her services without reservations. Jennifer Sowers

Branch Manager: Kimberly F. Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

We first started out with Lighthouse, to help get our credit to where it needed to be. Once it was high enough Dan contacted me to start the loan process. Dan and his team are fantastic. A year and half after closing they notified me of possibly refinancing to a lower interest rate to save some money. We just closed and it was lower than what they anticipated which is always great. I'd recommend them over any mortgage company any day

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

I highly recommend working with this company. I have nothing but positive reviews. Ms Genz in particular was my loan specialist, and I cannot help but say she did a fantastic job. Thank you all so much for helping my family and myself throughout this journey!

Loan Officer: Danielle Genz

NMLS# 400570

4 out of 5 Stars
Would Recommend

The only issue I had was with Title. They lost paperwork and were not responsive on the forms they needed resigned. I took out the refi to pay off some credit cards. We completed the paperwork over a week ago with the notary and one of the credit cards has yet to receive their funds. Both of the ladies who worked on Mr. Sulivan's team were outstanding!!!!!

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

I have enlisted the mortgage services of USAA, Navy Federal and Veterans United. No one has come close to the measurement of success that I have found with Veterans United. I recently backed out of the mortgage process with Navy Federal as a result of terrible communication and a general inability to process my loan effectively/ responsibly. Their team was not able to answer questions. Only the loan officer could help. Since he was never available or responsive, that left me feeling extremely uncomfortable during a process that I had several legitimate questions requiring a timely response. I feel that this is where Veterans United has done an excellent job. All of your staff can and will help. They were all courteous and committed to helping me along the way. Your loan officer was unbelievably available and responsive. The promptness and accuracy of his responses are still hard to comprehend. Understanding the difficulty in maintaining quality while taking on quantity, I have a deep appreciation for what and how you executed this complex transaction. With rates low, I am sure that you guys have been overwhelmed with the influx of applications. I never felt the effects of this during my loan process. Thank you

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Genz

NMLS# 400570

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

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