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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,421 reviews
866 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,421 Air Force service member reviews from Michigan

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5 out of 5 Stars

My team was the greatest and did above and beyond in helping us reach our goal. Would definitely recommend.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

4 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Photo submission from Lanette M.

My VU was on top of everything to make sure we closed on time. They were all professional and I loved how they were my personal cheerleaders rooting for me and congratulating me. I will recommend VU to all my veteran family and friends.

headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

4.5 out of 5 Stars

I ignored the step by step videos
And that was all wrong .. they are so helpful and don't let you get ahead of yourself.
I followed them and was prepared for things coming up. I could play them over and over till my 64 yr brain absorbed the lessons

headshot image of Patrick Barry

Loan Officer: Patrick Barry

NMLS# 1639540

5 out of 5 Stars

Mike & Lora were phenomenal.When I first was trying to get approved, Mike was patient and kind as I was getting strung out by another lender. He saw me through some very frustrating experiences with that lender.Lora came along further in the process but didn’t let me file stay stagnant when roadblocks came my way. Since I came over the VU with a purchase agreement in hand, there was no time to waste and she saw to that.Mike, also, as we were nearing the finish line and just needed a VA appraisal to score kept calling the department of veterans affairs together basically daily for 2 weeks. On one occasion staying on the line for over 2 hours well past normal business hours. Can’t say enough how much his efforts meant to me.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

Working with Bill Musick and his team at Veterans United for our home purchase was an absolute breeze from start to finish. Navigating a VA loan can sometimes feel overwhelming, but Bill and his team brought a level of professionalism, communication, and deep expertise that made the entire process seamless. They kept us informed at every single milestone, answered all our questions with clarity, and ensured we closed on time without any unexpected hurdles. If you are a veteran looking to maximize your benefits with a team that truly understands the unique aspects of VA appraisals and financing, look no further than Bill Musick and his team at Veterans United. Highly recommended!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

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5 out of 5 Stars
headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

4.5 out of 5 Stars

Very good with following up and following through

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

Aaron Swanner was wonderful to work with. He walked me through every step of the loan process and was always available to answer my questions. He is very professional, knowledgeable, and made the entire experience much easier. I would definitely recommend working with Aaron, and I would gladly do business with him again in the future.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Photo submission from Alexander D.

I would highly recommend doing business with Veterans United. It's clear they want the homeowner to succeed. They will expect a lot of information from you--provide that info and rest assured your loan team takes their responsibilities very seriously. My loan team, Brad Strubel and Kimmy Sanders were always there to explain every step and answered every question my wife and I had. We had many conversations during the process and all were positive, reassuring and professional. Also, the online interface was very intuitive. It was extremely easy to follow the process and meet all of my suspenses. Thank you for connecting with my Wife and I with our dreams!

headshot image of Bradley Strubel

Loan Officer: Bradley Strubel

NMLS# 1392166

5 out of 5 Stars
headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars

Veterans United is the absolute pinnacle of lending with veterans as their target audience. They go above and beyond and make the entire purchasing experience seamless and stress free. This is now my 4th house with Veterans United and if i decide to buy again, Shawnee and team will be my first call.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

0.5 out of 5 Stars
headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

4.5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars

Derek is the best. He has helped me with a few different purchases and refinances now, and I wouldn't dream of calling anyone else.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Photo submission from Jason K.

If your a veteran buying your home for the first time, we recommend Veterans United. They are there to help you get into a home, and make sure its affordable for you in the long run. They are very helpful, understanding and caring!

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

Very engaged throughout the process. They worked all the issues quickly and made the whole process a lot easier than I had anticipated.

headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
headshot image of Mallory Mason

Loan Officer: Mallory Mason

NMLS# 2801193

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

4.5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

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