We can't begin to send enough praise to Ben , Caytlin ( and others who helped) our loan team. They were amazingly helpful and always there for us!! If any problems they were there and on the spot! Never had to wait more than a few minutes and they were back to us. We have bought 7 homes over the years and never did one virtually. I, Lynn, did most of the applying as Wayne (Lloyd) has hearing aids and talking on the phone is often difficult for him. We are both in our late 70s so technology can be a challenge. Our team was patient and I never felt like an ignorant old person as some people have done. If you've ever purchased a home you know how much paperwork there can be. And in these days there's even more! Our team was not only patient but very helpful and kind. Some humor was very much appreciated too! They became a family. We can't thank them enough 🤗🥰. This will probably be our last home purchase.. as we sit here in our new home enjoying our new home, drinking our morning 🌅 cuppa, we raise our cups to them! Veterans buying a home, you can't go wrong choosing Veterans Home Loans 🏠🕺💃. Lynn and Wayne
Proud Air Force veteran and a first-time homeowner. Thank you Veterans United for making the process of purchasing our new home easy and hassle-free. It’s never too late to purchase your first home. The team worked exceptionally well to meet the deadline for closing.
I knew my credit wasn’t in the greatest position when I connected with VU, instead of giving me a no, you don’t qualify, we setup a game plan to get me there. We did monthly check-ins and when it was time they said let’s pull the trigger. Once the process was started they worked smoothly and efficiently.
Kayla was a gem too. Very helpful to us to answer questions
What a fun journey to the finish line! Thank you Tony for all the help. I was full of questions and you always had an answer. It was a long journey but so worth the time spent. My family finally has a forever home!
I feel like the Concierge should be optional. I didn't get much value added from the occasional Concierge calls that felt purely connective/social - but Jared is great at making it feel like you're part of the family. Again - I didn't really know what service/part of the process the Concierge was supposed to provide, etc etc etc
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Great working with Eric and his team. Eric knows his product and there wasn’t a time where if there was a question there wasn’t and answer that proved beneficial. Excellent communication, fast responses and very pleasant to work with.
Veterans United offers great service. They make the process of getting a mortgage as painless as possible. I highly recommend them.
I am so blessed to have worked with the Veterans United Home Loans team. This was my first home buying experience, and the team's immediate adoption into their family made the process as smooth as possible. They were continuously engaged via every platform, phone calls, emails, an easy-to-use website, etc. so that I stayed on-track. If I felt overwhelmed, they were right there to answer any questions with immediate responses, which helped eliminate any of the "unknowns" swirling around my head, which ultimately helped keep my anxiety and stress levels low.I have already recommended their services to my friends and family members and will continue to recommend them, due to my positive experience.I am grateful they are continuing to support me and my Service Dog on my homeowner journey. I know they are a phone call or email away anytime I have questions or concerns.If you are looking for an engaged and caring team of professionals to help guide and share in your homebuying experience, I recommend the Veterans United Home Loans team.
