For a first time home buyer, I definitely did not feel like I was getting all the help. I wish my loan officer never changed. Hayley was great she called and made sure I was good before we even started looking at houses. Then they changed my loan officer and we had no communication until I reached out to our new loan officer. Realtor also did not make it fun to buy a home. If anything, it was more stressful to look and buy a home. It felt like we did all the work for the loan officer and realtor. Everyone else on the team was great.
I was disappointed with how things, especially buying my first home. Wish I had a better experience.
Dene Lorenzen is the best! Her dedication and passion to truly help veterans get into their homes is inspiring! Dene was always quick to answer any questions we had, always made clear what was needed!I have purchased a handful of homes throughout the years and never have I came across anyone with more dedication than Dene!
It was a stressful process, nonetheless Corey got us on the right track and lower APR, he put in the work 🙏🏼🙏🏼
Great experience working with Andy Strubel and his team. Good communication and support along the way, especially with my unique situation.
Andy was fantastic to work with throughout our home‑buying journey. He explained every step of the process clearly, walked us through all of our loan options, and made sure we understood the pros and cons of each choice. His communication was consistent, his guidance was reassuring, and he proved to be a true asset to our team from start to finish. We’re grateful for his support and would gladly recommend him to anyone looking for a knowledgeable and dependable loan officer.
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Veterans United helped me exceptionally with the step-by-step home buying process! The staff were very friendly, diligent in their work and informative about everything I didn't quite understand as a home buyer.
So responsive.
Kendal Haun was fantastic help. Made the process easy
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They walked me through each step. They were considerate. They even thought of my 3 cats
Veterans United was the BEST Lending experience I have ever had. I was a Real Estate agent in the past, and have also had several personal real estate purchases and sales in my personal life. I can honestly say that Rob DeLeeuw and his team have made my recent home purchase a breeze. My realtor recommended a lender who gave me incorrect information and would have cost me thousands in interest on a Gap loan she tried to push on me. I knew there was a better way, and found Veterans United on the web as the best source for vets. Rob and his team exceeded all my expectations and I have already recommended them to my agent, as well as family members. Please thank them sincerely. My husband and I are very thankful for their assistance.
The process was so easy and the to-do list made it really clear what was needed. The whole team explained each of their roles and provided answers for every question I had.
Kendall was so great to work with. He was so helpful throughout the process and answered all my questions promptly. He was always very professional and I felt confident with using Veterans United again for my home loan because of Kendall.
Thank you Kendall for all your help!!! We are so happy with our new home.
Dustin was great. He kept us informed through the entire process. From application to closing was only 31 days.
