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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

188,939

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
141,078
4
37,996
3
6,284
2
1,939
1
1,642

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Showing all 27 Air Force service member refinance loan reviews from West Virginia

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5 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

3.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

VU has made everything incredibly easy for me from the initial home loan to the refinance. They do so much of the work behind the scenes and even make it as easy as sending a mobile notary to my house at a time that works for me so sign the refinance paperwork. As an airline pilot living far from society, that's a huge help for me with my limited time at home (or any one place. )

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Loan Officer: Maureen O'Hare

NMLS# 1064196

4.5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dane Frazier

NMLS# 1779989

4.5 out of 5 Stars
Would Recommend

Loan Officer: Doug Brady

NMLS# 863095

4.5 out of 5 Stars
Would Recommend

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

With how simple they made the entire process, with constant communication and access to all documents online, I don't think I would ever use anyone else. I've used them twice and been completely satisfied both times.

Loan Officer: Ted Richardson

NMLS# 743121

2.5 out of 5 Stars

Stop selling others loans to shitty company’s we chose you all for you not another company that never answers the phone and makes it 100 times harder just to make a payment ... disappointing at best

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Although the process is complex, thru the use of technology to expedite the completion of forms makes the effort less time consuming. The team of individuals with Veterans United are always available. One complaint I've had of other agencies is the lack of communication and that's not an issue here. I highly recommend Veterans United...

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Jon McCarty and his team are hands down the most knowledgeable and profession people I’ve had the opportunity to work with. This is my second deal with them and it was even better than the first. They streamline the entire process do much do that both times we used them we went from first phone call to signing in about 3-4 weeks. Just AWESOME!!

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Great Team!

Loan Officer: Maureen O''Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend

Loan Officer: Doug Brady

NMLS# 863095

4.5 out of 5 Stars
Would Recommend

Everyone was pleasant and patient. But, this process should not have taken over 5 months.

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Veterans United made it easy. They were very helpful and informative throughout the whole process.

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Miranda

NMLS# 1312406

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

4.5 out of 5 Stars
Would Recommend

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

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See all 188,939 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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