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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
74,267 reviews
973 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 74,267 Air Force service member reviews

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4.5 out of 5 Stars

Great Team!
This team was excellent from start to finish. They were responsive to questions, quick to provide any information I needed, and proactive in letting me know if I had missed anything. Their knowledge and attention to detail helped ensure every aspect of the process was covered, making for a smooth and stress-free experience. I would highly recommend working with them.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

Bryce is extremely helpful and was able to expertly explain the process of buying a new home to a first time home buyer.

headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

5 out of 5 Stars
headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars

My loan team was ABSOLUTELY amazing!!! Their open communication and response times were fantastic! They seem to love their job and helping home buyers!!!

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Photo submission from Orlando H.

Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

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5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars

Team went above and beyond for my refinancing. The care and effort shown to make sure that both parties had a smooth transition was excellent. I appreciate all of the time and perseverance given to help me get through a very life altering situation and I am thankful I had such amazing people to assist. Thank you Horace and team.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

Randy and his team did amazing! They worked with us, very open and honest, and made sure we knew everything about the process. They even made sure that we knew where we could get some extra value and assisted with getting us the best interest rate. For something that is already stressful, they made it smooth. Forever blessed by God for what they did!

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars

Anytime I had a question it was immediately addressed. The team was very helpful

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

Ready to see for yourself?

Experience first-hand why 370,570 homeowners give us a perfect score!

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4.5 out of 5 Stars

Chris Lunn was absolutely awesome! He is very knowledgeable and patient and his wonderful customer service was a primary reason that I decided to move forward with VU versus our bank. Also, VU’s organized and well detailed cost estimate worksheet was extremely helpful in the process. I will recommend VU to friends and when I buy my next home I will go through VU and Chris Lunn. Thank you!

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Everyone was helpful and friendly, I feel I've known them my whole life. I've worked with more than I can name. All were great. Thank you.

headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Megan Martin

Loan Officer: Megan Martin

NMLS# 2741062

5 out of 5 Stars

Super friendly and stays on top of things! Made every effort to ensure I got the best of the best and nothing less.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

4.5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

My Veterans United team was beyond stellar. It was our first time buying a home, and Stephen and his team made it seamless and took what can be a stressful process and made it simple, allowing my family to attain a lifelong dream of home ownership. My son was born during the home buying process, and my Veterans United team was so supportive and understanding, they really made us feel looked after and we knew they wanted the best for us. I could not have been better cared for.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

Incredible—the best word to describe Jeremy and his team. My house hunting journey was a long four months. Lost so many homes trying to use a family friend realtor. But, Jeremy was supportive and responsive even after work hours to keep me moving forward. Multiple approval letters within minutes of requesting them; phone calls with advice and guidance; and finally, an aggressive realtor to get the job done! Veterans United has perfected the app and saved me time and money by providing thorough instructions for each step. I just can’t be happier with the results. They are truly veteran friendly and dedicated to success. After 23 years of service and more than 20 houses, I am finally home.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

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