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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
74,952 reviews
662 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 74,952 Air Force service member reviews

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5 out of 5 Stars

I had an outstanding experience with the Homebound team from start to finish. They were always readily available, responsive, and willing to answer every question I had throughout the entire process. They took the time to understand exactly what I was looking for and provided honest, knowledgeable advice that helped me make the best decisions every step of the way.
Their professionalism, prompt communication, and attention to my needs made what could have been a stressful experience feel easy and seamless. The entire process was incredibly smooth, and I truly appreciated the support and guidance I received. I highly recommend Homebound to anyone looking for a team that genuinely cares about their clients and goes above and beyond to ensure a great experience.

headshot image of Jess Hoppe

Loan Officer: Jess Hoppe

NMLS# 2300769

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4 out of 5 Stars
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars

My veterans united team was outstanding with any questions or help I needed, even at odd times of day as I work nights, we’ll be back!

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

4.5 out of 5 Stars

Through the many hiccups the VU team strove to make the process as painless as possible.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

4.5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

4.5 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

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5 out of 5 Stars

Veterans United was very responsive to any questions I had, There were several obstacles that were presented during the loan process, and they stepped up to help me navigate the issues, which were not Veterans United created !!! I give them and A+

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Photo submission from Orlando H.

Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

Seamless process, excellent communication

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

4.5 out of 5 Stars

Communication could be better.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars

Amy and Melany have been such a wonderful team and made this so easy for me. I’ve purchased and sold homes before but it’s never been this easy and stress free!!! Thank you!!!!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

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Experience first-hand why 374,179 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Stephen and the team were outstanding in every respect. They were knowledgeable, friendly, willing to accommodate all of my requests and acted professionally throughout the process. I asked for a quick settlement and that's exactly what they delivered. O highly recommend them.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

Ty helped us initially purchase our house back in 2020 and did a wonderful job and he did it once again with our cash out refinance. We greatly appreciated his ability to guide us through the process and help us make the most of our money.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Jayden Neyland

Loan Officer: Jayden Neyland

NMLS# 2486863

5 out of 5 Stars
headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
headshot image of Megan Martin

Loan Officer: Megan Martin

NMLS# 2741062

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

4.5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars

My Loan officer Joshua was fantastic however, the Loan processor Chris was very aggressive and threatening with a delayed closing when I knew nothing about the issue and had been getting him everything he needed immediately other than that I would definitely recommend Veteran United

headshot image of Joshua Bronis

Loan Officer: Joshua Bronis

NMLS# 2778702

5 out of 5 Stars

I love how easy and streamline everything is with them. This is our 2nd time working with Veterans United and we're even more pleased this time then last time. Sam, Brendan, and Mandy all did a great job!

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

2.5 out of 5 Stars

For a first time home buyer, I definitely did not feel like I was getting all the help. I wish my loan officer never changed. Hayley was great she called and made sure I was good before we even started looking at houses. Then they changed my loan officer and we had no communication until I reached out to our new loan officer. Realtor also did not make it fun to buy a home. If anything, it was more stressful to look and buy a home. It felt like we did all the work for the loan officer and realtor. Everyone else on the team was great.
I was disappointed with how things, especially buying my first home. Wish I had a better experience.

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

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