Third loan with Nate Bitner and his team and all three have been smooth as glass.
Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.
Danielle and her team were awesome. Responsive, helpful and helped me do this re finance as fast and seamless as possible with an amazing rate.
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The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
they put together a team that works with you from
start to finish...
Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!
Chris and Joel are real true humans who are not only at the top of there game but very personal and professional. Top rating for quality communications and high level performance in every aspect.
Steve, Maggie, and the rest of the team did a phenomenal job in my opinion. Any of the holdups we had were not from Veterans United and my team. I feel like they went above and beyond and we're very friendly while still being professional. I would highly recommend to anyone because moving and buying a new house is very stressful and when your lender team is as great as mine was it takes a lot of the stress out of the situation.
The entire staff @Veterans United were outstanding,professional & courteous always.My special thanks goes to Jim Glover,Becky Tier-Shrum&Bae Ellis.These individuals are exceptional in their respective positions. Thank you all!!!
Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!
Will’s assistance was ever present and priceless throughout the process.
Underwriter was still asking for documents the day before closing because they could not follow directions or read the notes on the loan. First loan team had to get fired because they went AWOL and would not respond to anything. Had to pester loan officer for a closing amount to make the transfer. Giving a closing amount 24hrs prior to closing is unacceptable as most banks can take 1-3 days to complete a wire transfer. Additionally, the loan officer was not responsive until the final hour when we were close to closing and they realized everything was teetering on the edge.I had none of these issues when using homestar on my last home. It added a ton of uncertainty and extra stress to the process. I will tell everyone i know getting a VA loan to run away from VU.
