Chase and his team were amazing through the process! We are greatful for everything they helped us out with!
I was very impressed, this was not my first home purchase. This was however the smoothest, easiest, most stress free, home buying experience. Matt, and Becca were on their game, keeping me up to date, and informed everyone step of the way. They seemed to anticipate my questions ahead of time.
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
Yes I would recommend, but be prepared to submit many documents as this company is well organized and knows exactly what they need. The speed of the loan being processed depends on the buyer/veteran supplying all the needed documents' to provide support for the loan application. If you the buyer are as fast getting answers back to veteran's untied as they ask for support this will go fast.
I'm not upset over innocent mistakes. We're human after all and prone to make honest mistakes once in awhile. What I am upset about is the apparent lack of a sense of urgency in correcting that mistake.I thought we'd closed on a home loan using Veterans United on 31 Mar 26. However, because the closing package the mobile notary received had two different sets of wire transfer instructions, and I was given the wrong one the day before closing, the money wire transfer was sent to Veterans United and not the title company where it was supposed to go.Simple correction, right? Wrong. It is now three weeks later (21 April), and even though Veterans United found exactly where that money went, they have not wired it back to us so we can get it to the right wire transfer address. Yes, that's right, they can't simply wire the money directly to the title company, They said I had to do it. Not only that, but yesterday I received an updated closing disclosure statement that raised the amount of closing money to be sent from $29,911.22 to $30,053.72. Yesterday I sent off an email asking Veterans United why and I still haven't heard back.Now all the while I've sent email after email asking Veterans United to track this issue down and all I've gotten, besides them letting me know they found out where the money went, has been something like we'll look into it, the matters been elevated, and a decision has been made to wire the money back to us but it hasn't been done as of this writing.All I can say is, in this day and age of half truths, lies, and deceit, there are very few things you can say with absolute certainty. The one thing I can say with absolute certainty is I wouldn't recommend Veterans United to anyone.
Na
Every aspect of our House hunting , approval , loan signing was Excellent . Kapil and His Team were exceptional . Everything went smoothly and any questions were answered and addressed promptly . I would hope if We ever purchase a Home again that we could have Kapil & Team as our Loan Officer .
Thank You
Veterans United has gone above assisting me in this home buying journey
I think the communication between your staff could be better. I felt like I was repeating myself on important things.
Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!
This is the first home I have ever purchased; I had no idea what a complicated process it was and there were times that I regretted doing so in the beginning. However, Veterans United and the relator guided me through the process, and it went smoothly and quickly.
Now I own a real nice condo and I am grateful to VU for the help they provided.
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The most frustrating part was the number of times I had to review the closing documents
The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
Daniel and the people at Veterans United were all aces!
Taylyn and team were outstanding, professional from start to finish. I would definitely recommend them over and over. They did an outstanding job…I can’t give enough praise to Taylyn and team. Thank you
Danielle and LeeAnne and the whole gang were quite simply awesome. This was the best experience ever.
I have bought 5 homes in my lifetime, this was by far the best buying experience!!!!!
