Your team did great Alex. I was able to contact them all the way up to the end. It did drop off a little, in my opinion, but that may be skewed with how responsive they were during the initial process.
I loved working with Veterans United on my VA loan. From start to finish, it was a breeze. The portal was easy to use and made loading all my information super fast and painless. They notified me anytime I needed to do anything. Chris my finance guy was amazing. I would definitely recommend Veterans United to anyone looking for a loan. Thank You Veterans United!
The entire staff is amazing my entire process was seemless and stress free
Craig, Doug, Chris and everyone we spoke to and helped us throughout our home buying process were an amazing crew of professionals. They answered every question I had along the way, anytime we needed those questions answered and were always communicating with us about next steps and anything that was needed. 10/10 crew!
Ms Holly Ray was great and empathetic to the needs of my family and I! I will happily recommend her again and again!
Levi, Kris, and Alex made the entire home buying process incredibly smooth and easy. What initially felt like it could be a stressful and overwhelming experience ended up seamless and straight forward thanks to their help. They were professional, helpful, and made sure everything stayed on track from beginning to end.
Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!
Kenzie was so helpful and knowledgeable throughout this whole process with my endless questions. I am so appreciative of her support! She made this the easiest home buying process I’ve ever experienced. Her team was also very helpful and knowledgeable, y’all have a great team over there, and I will be returning to Veterans United once I’m ready for my next home
Everybody was very pleasant and informed. They always had my interests at heart.
The process of refinancing started smoothly however, after weeks and weeks of document requests and going back to the same sources multiple times for different documents I became frustrated. I was told one thing multiple times while another was taking place behind the scenes. I was told things would be done before closing and they were not, when closing time rolled around I messaged and got no response to my questions. I was left to either sign the paperwork and agree to terms I was frustrated with or delay an already frustrating process even longer. Can’t say I would recommend to my fellow service members.
Constant questions about my employment for the underwriters made it very stressful
Veterans United was unbelievably helpful throughout the entire process. The website is easy to navigate and the dialogue between the team and I was always a reliable thing I could count on.
Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.
David Smart is AMAZING! He was there for us from day 1, supporting us through the whole process. He is encouraging, but also a straight shooter. He gave us meaningful advice from the very first house we considered offering on, ran numbers for us, and checked in consistently. When we had hurdles throughout the underwriting process, he explained everything in a professional way and I knew I was working with someone with my best interest in mind. He’s very knowledgeable about the entire process. In my opinion, he also picked up the slack when other team members fell short, though he is very professional and would never speak ill of his coworkers. David is a 1000000/10!!
Everyone worked very hard to bring us to closing! Veteran’s United is honest and trustworthy and very supportive. They care and listen to your concerns!
