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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
73,628 reviews
706 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 73,628 Air Force service member reviews

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5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

I have used Josh three times not and each time has been an amazing experience. The entire team has communicated quickly and efficiently. They follow up and provide answers immediately. Amazing team to work with!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars

Overall, a great experience with Veterans United. Mr. Charles Saulberry was responsive, knowledgeable, and kept the process moving forward. Ms. Dene Lorenzen was great and communication was solid throughout, and they made the VA loan process straightforward. I chose them for their service and reliability—and they delivered.

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars

If you can provide the necessary paperwork, they move fast!!!😊

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

4 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

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5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars

I cant say enough good things about Veterans United. I had a caring, involved loan team They were marvelous. I would encorage every Veteran use them for your loan.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars

They walked me through each step. They were considerate. They even thought of my 3 cats

headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars

Working with Veterans United was an excellent experience from start to finish. They are knowledgeable, professional, and truly understand the unique needs for veterans using the VA home loan guarantee. They made the process smooth and kept me informed every step of the way. Bennett and his team were always there to answer my questions. I highly recommend them to any veteran looking for a trustworthy and dependable lender!

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

Ready to see for yourself?

Experience first-hand why 366,984 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Honestly, I couldn't be more pleased with the entire process! Torri Thomas was simply outstanding! I felt like I was her only focus for the day. She answered all my concerns and questions and pushed on my behalf to make sure the closing was completed in a timely manner. Jeffery Howard kept me informed every step as well. Great teammates!

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars

Just a great experience from start to finish. The website and App keep you focused by producing "To-Do Items". Highly recommend!

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars

Amazing. So organized. So helpful. Process so smooth.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars

Shane and Derrick were awesome. They gave really good insight and answered all questions promptly. Their guidance through this process was unmatched!

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

4.5 out of 5 Stars
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

The whole team was awesome 👌

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

4.5 out of 5 Stars
headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

Phil and his team were very helpful and went above and beyond to make our experience a pleasant and smooth one. Thank you Phil and Zack!!

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars

Chris Hill and his team were awesome! They kept me in the loop the entire time and were always happy to jump on a call. Chris treated all of my concerns with the utmost importance, even when he didn't have an immediate answer. My loan process had its fair share of bumps, but Chris and his team worked relentlessly to help me get it done so I could keep my low interest rate. It was honestly a pleasure to work with them, and I’m so happy to have my loan with people who make communication so easy. Huge thanks to the whole team—none of this would have happened without you. You guys ROCK!!!!

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

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