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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
74,290 reviews
967 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 74,290 Air Force service member reviews

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5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars

they put together a team that works with you from
start to finish...

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Photo submission from Orlando H.

Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

Chris and Joel are real true humans who are not only at the top of there game but very personal and professional. Top rating for quality communications and high level performance in every aspect.

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars

Steve, Maggie, and the rest of the team did a phenomenal job in my opinion. Any of the holdups we had were not from Veterans United and my team. I feel like they went above and beyond and we're very friendly while still being professional. I would highly recommend to anyone because moving and buying a new house is very stressful and when your lender team is as great as mine was it takes a lot of the stress out of the situation.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

4.5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars

The entire staff @Veterans United were outstanding,professional & courteous always.My special thanks goes to Jim Glover,Becky Tier-Shrum&Bae Ellis.These individuals are exceptional in their respective positions. Thank you all!!!

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

4.5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

4.5 out of 5 Stars

Will’s assistance was ever present and priceless throughout the process.

headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

4.5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

4.5 out of 5 Stars
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

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Check My Eligibility
1.5 out of 5 Stars

Underwriter was still asking for documents the day before closing because they could not follow directions or read the notes on the loan. First loan team had to get fired because they went AWOL and would not respond to anything. Had to pester loan officer for a closing amount to make the transfer. Giving a closing amount 24hrs prior to closing is unacceptable as most banks can take 1-3 days to complete a wire transfer. Additionally, the loan officer was not responsive until the final hour when we were close to closing and they realized everything was teetering on the edge.I had none of these issues when using homestar on my last home. It added a ton of uncertainty and extra stress to the process. I will tell everyone i know getting a VA loan to run away from VU.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

4.5 out of 5 Stars

Great Team!
This team was excellent from start to finish. They were responsive to questions, quick to provide any information I needed, and proactive in letting me know if I had missed anything. Their knowledge and attention to detail helped ensure every aspect of the process was covered, making for a smooth and stress-free experience. I would highly recommend working with them.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

Bryce is extremely helpful and was able to expertly explain the process of buying a new home to a first time home buyer.

headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

5 out of 5 Stars
headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars

My loan team was ABSOLUTELY amazing!!! Their open communication and response times were fantastic! They seem to love their job and helping home buyers!!!

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

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