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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
73,824 reviews
838 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 73,824 Air Force service member reviews

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5 out of 5 Stars

Steve was awesome, everyone on the team was helpful and really went out of their way to make sure all our questions were answered.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

4.5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

Ask on the first day if there is a well. The well testing held us up.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Patrick Barry

Loan Officer: Patrick Barry

NMLS# 1639540

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars

A very pleasant and professional experience.

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Kendal Haun was fantastic help. Made the process easy

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars

From the moment Nick picked up the phone until the day we closed, my experience was top notch. With warmth and sincerity the team helped me through this process like I was more than just another home buyer, I was family. Thank you for making me feel so comfortable in my home buying experience. I will be recommending this company to anyone that is looking to start their home purchase journey! God bless you all!Warmest regards,
John Price

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars

100% recommend Veterans United! Made everything so easy!

headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

3.5 out of 5 Stars

I complied with everything they requested. Then things changed. Every thing had to be done over, in different average. The changes were always at the last minute putting my wife in a constant fear the loan wouldn’t go through. My wife is 79 years old. She did not need this stress.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

2 out of 5 Stars

Truthfully, just really long gaps between communication to and from the underwriter - to me it seems like there are too many cooks in the kitchen. Rachael was pleasant :)

headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

Donald Weber is awesome to work with! Always answers questions in a timely manner and knows his stuff!!

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
headshot image of Katelynn Walters

Loan Officer: Katelynn Walters

NMLS# 2497535

5 out of 5 Stars

Team was so great and helpful thank you so much

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

Veterans United has done a very thorough job!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars

Bobby and his team kept me informed during the entire process. They were there via text and email when I had questions and their response time was almost instant.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

I appreciated all the support from the entire team both before my purchase and after as well.

headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars

Ryan was very helpful and he really dumbed the whole loan process down for me and I’m so grateful for that, b/c this is my first home. I was very nervous initially, but Ryan and Veterans United made me feel confident almost immediately and throughout the whole process. I definitely recommend their services!

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

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