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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
73,606 reviews
715 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 73,606 Air Force service member reviews

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5 out of 5 Stars

Working with Veterans United was an excellent experience from start to finish. They are knowledgeable, professional, and truly understand the unique needs for veterans using the VA home loan guarantee. They made the process smooth and kept me informed every step of the way. Bennett and his team were always there to answer my questions. I highly recommend them to any veteran looking for a trustworthy and dependable lender!

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars

Honestly, I couldn't be more pleased with the entire process! Torri Thomas was simply outstanding! I felt like I was her only focus for the day. She answered all my concerns and questions and pushed on my behalf to make sure the closing was completed in a timely manner. Jeffery Howard kept me informed every step as well. Great teammates!

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars

Just a great experience from start to finish. The website and App keep you focused by producing "To-Do Items". Highly recommend!

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars

Amazing. So organized. So helpful. Process so smooth.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars

Shane and Derrick were awesome. They gave really good insight and answered all questions promptly. Their guidance through this process was unmatched!

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

4.5 out of 5 Stars
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars

The whole team was awesome 👌

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

4.5 out of 5 Stars
headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

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5 out of 5 Stars

Phil and his team were very helpful and went above and beyond to make our experience a pleasant and smooth one. Thank you Phil and Zack!!

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars

Chris Hill and his team were awesome! They kept me in the loop the entire time and were always happy to jump on a call. Chris treated all of my concerns with the utmost importance, even when he didn't have an immediate answer. My loan process had its fair share of bumps, but Chris and his team worked relentlessly to help me get it done so I could keep my low interest rate. It was honestly a pleasure to work with them, and I’m so happy to have my loan with people who make communication so easy. Huge thanks to the whole team—none of this would have happened without you. You guys ROCK!!!!

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

The Team at Veterans United is awesome. Very experienced. The team at Veterans United is fantastic. They are very experienced, and the entire home buying process was smooth. And the whole home buying process was smooth.

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars

Words cannot express, describe, or explain our feelings, thoughts and gratitude to an amazing team. We are so thankful to each of you for being on this journey with us. Forever grateful. Thanks we wove each other of you.
Curtis & Andrea

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

4.5 out of 5 Stars

Overall very good experience. Didn’t appreciate being told we were cleared to close on two separate occasions and then being told we needed to provide additional info and connect an additional account.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars

Tim was outstanding throughout our home loan process. He answered every question quickly, guided us through each step, and made everything feel smooth and completely painless. Professional, knowledgeable, and easy to work with... I’d highly recommend both him and Veterans United Home Loans to anyone buying a home.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

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Experience first-hand why 366,871 homeowners give us a perfect score!

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5 out of 5 Stars

The entire team was great. Evan, Shannon and Mandy were awesome and always quick to respond. You guys are appreciated more than you know.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

Very helpful team that was very easy to work with, answered all of my questions and made the process smooth.

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars

The team was amazing to work with and communication was top notch.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

All of loan officers were very helpful everything went smoothly Stacey and Sean are top notch! We appreciate all your help!

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

The easiest process ever with this team leading me through it

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

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