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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
74,820 reviews
1,041 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 74,820 Air Force service member reviews

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5 out of 5 Stars

Working with Bill Musick and his team at Veterans United for our home purchase was an absolute breeze from start to finish. Navigating a VA loan can sometimes feel overwhelming, but Bill and his team brought a level of professionalism, communication, and deep expertise that made the entire process seamless. They kept us informed at every single milestone, answered all our questions with clarity, and ensured we closed on time without any unexpected hurdles. If you are a veteran looking to maximize your benefits with a team that truly understands the unique aspects of VA appraisals and financing, look no further than Bill Musick and his team at Veterans United. Highly recommended!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

4.5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

The process of buying a home was very overwhelming however Drew was always available and happy to help. He went above and beyond to put us at ease and kept very well informed.

headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars

From start to finish, the entire mortgage process was smooth and professional. The team kept me informed every step of the way, answered all of my questions quickly, and made buying my home much less stressful. Their communication, knowledge, and dedication gave me confidence throughout the process. I truly appreciate all of their hard work and would highly recommend them to anyone looking for a mortgage. Thank you for helping make my dream of homeownership a reality!

headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

4.5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

Holly and the team were fantastic! They’ve simplified the process and made collecting documents and communicating so seamless. Not enough positives to say about the care our family received!

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
headshot image of Megan Martin

Loan Officer: Megan Martin

NMLS# 2741062

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5 out of 5 Stars

The staff at Veterans United made the journey of purchasing a home seamless and smooth from initial call for a pre-approval, constant updates from the loan officer and the coordination. Very professional team by Hunter, Ryan and Dennis.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Taylor Plummer

Loan Officer: Taylor Plummer

NMLS# 2694711

4.5 out of 5 Stars
headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

5 out of 5 Stars
Photo submission from Orlando H.

Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

My experience with Veterans United was great through the whole process. My Mortgage representative kept me informed and up to date on all requirements and helped me maintain a stress free process which was very inportant to me as a veteran! Thank you again for all your help and assistance!

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

4 out of 5 Stars

Got the job done but communication could have been better.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

He was very patient and followed up with me unlike another home loan company that shall not be named.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

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Experience first-hand why 373,544 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars

Very comprehensive service from start to finish. Brandon and everyone else were super friendly, courteous and very professional. I felt their experience level was very solid as well.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

Heather and her team were there from day 1. Very hands off process from the beginning. Great communication and always replied right away to any question. Couldn’t be happier!

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars

The process was so easy and everyone at Veteran's United that I dealt with was so helpful. They were always available when I had a question or concern. Very supportive team.

headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars

Trey was phenomenal to work with and so helpful for my first home buying process.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

communicated every step and updated continuously!!

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

4 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

1.5 out of 5 Stars

Getting started was fine, from selection of house forward limited to no info for me. Being told 3 separate times id get a call back which never happened. Was repeatedly told would come on 29 knowing I hade to have everything out of my old house by 29th. 2pm on the 28th no sorry it will be the 30th, this after asking repeatedly on Thursday and Friday if we were for sure closing 29th. Told yes. Now out 2nd set of movers at 1600$ and 3 days in a hotel for a family all with disabilities which is another 1000$ storage shed for days to store our house in outside shed at 226. So no this was the worst move I've had. Jennifer and her staff were repeatedly helping making calls and trying to get any information from Alex to no avail

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

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