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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
73,594 reviews
704 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 73,594 Air Force service member reviews

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5 out of 5 Stars

Words cannot express, describe, or explain our feelings, thoughts and gratitude to an amazing team. We are so thankful to each of you for being on this journey with us. Forever grateful. Thanks we wove each other of you.
Curtis & Andrea

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

4.5 out of 5 Stars

Overall very good experience. Didn’t appreciate being told we were cleared to close on two separate occasions and then being told we needed to provide additional info and connect an additional account.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars

Tim was outstanding throughout our home loan process. He answered every question quickly, guided us through each step, and made everything feel smooth and completely painless. Professional, knowledgeable, and easy to work with... I’d highly recommend both him and Veterans United Home Loans to anyone buying a home.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars

The entire team was great. Evan, Shannon and Mandy were awesome and always quick to respond. You guys are appreciated more than you know.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

Very helpful team that was very easy to work with, answered all of my questions and made the process smooth.

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars

The team was amazing to work with and communication was top notch.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

All of loan officers were very helpful everything went smoothly Stacey and Sean are top notch! We appreciate all your help!

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

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5 out of 5 Stars

The easiest process ever with this team leading me through it

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars

This was my third time using VU for my home loan. They are awesome. Their app makes the whole process easy. You simply check the app for any, "To Do" items, take care of those items and the next thing you know, you get the, "Clear to close." Hoarce Johnson and Evan Heath did an outstanding job getting my loan approved. They both stayed in touch, ensuring all my questions or concerns were addressed on a timely manner. I would highly recommend (and have recommended) VU to anyone I know who is looking to buy a house.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars

Seth Crain was very professional throughout the long process. He was available to answer all of our questions and helped us through some tricky situations with never a complaint.
Would highly recommend Veterans United and ask for Seth.
Andrew Glaves, Major, USAF, BSC (ret)

headshot image of Seth Crain

Loan Officer: Seth Crain

NMLS# 2771716

5 out of 5 Stars
headshot image of Jayden Neyland

Loan Officer: Jayden Neyland

NMLS# 2486863

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

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Experience first-hand why 366,820 homeowners give us a perfect score!

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5 out of 5 Stars

I just cant believe it was completed so quickly.

headshot image of Ashley Palmer

Loan Officer: Ashley Palmer

NMLS# 2774419

5 out of 5 Stars

Everything was handled promptly and with ease.

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

So great! Everyone was so kind and extremely helpful throughout the entire process.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars

Absolutely the best experience I can’t brag enough to anyone I know trying to purchase a home.

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

They made the process super easy! They also communicated very well throughout the whole process and were on top of everything. I highly recommend!

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

Veterans United was the BEST Lending experience I have ever had. I was a Real Estate agent in the past, and have also had several personal real estate purchases and sales in my personal life. I can honestly say that Rob DeLeeuw and his team have made my recent home purchase a breeze. My realtor recommended a lender who gave me incorrect information and would have cost me thousands in interest on a Gap loan she tried to push on me. I knew there was a better way, and found Veterans United on the web as the best source for vets. Rob and his team exceeded all my expectations and I have already recommended them to my agent, as well as family members. Please thank them sincerely. My husband and I are very thankful for their assistance.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Jess Hoppe

Loan Officer: Jess Hoppe

NMLS# 2300769

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

Veterans United helped my wife and I through every step of the home buying process, and went above and beyond to smooth every bump in the path. In the end, we got the home of our dreams, and we couldn't have done it without Taylor and Victoria. Thank you for everything!

headshot image of Taylor Plummer

Loan Officer: Taylor Plummer

NMLS# 2694711

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