Made buying easy and were very communicative with every step of the process
This actually was the easiest home purchase ever. Seriously. My stress was zero and VU worked with me. Victoria's team is excellent and a BIG THANKS to you all when I was on the Al-Can highway; completely out of range via phone. Everything still worked out!
This is our second time using Veterans United, and once again, they exceeded our expectations! To all my brothers and sisters in the veteran community, I highly recommend Veterans United for your future home-buying needs.A special thank you to Toni M., Tiffany K., Britany L., and Moya B. for going above and beyond for us throughout the entire process. Buying a home and preparing for a move can be stressful, but their professionalism, patience, and genuine care made the experience so much easier.It's refreshing to work with people who truly care about you and your family, not just the transaction. We couldn't be more appreciative of everything they did for us.Thank you, Veterans United, for taking care of us once again!
I can’t say enough great things about Katie and Caroline! From start to finish, they were absolutely phenomenal to work with. Both were incredibly proactive, staying on top of every detail, keeping me on track with requirements, and making sure I understood exactly what was happening at every stage of the process.Their communication was outstanding. They checked in regularly, answered every question I had, and took the time to explain everything clearly. I never felt like I was left wondering what came next or where things stood.I’ve been through the home buying process before, and I can confidently say this was the easiest and smoothest experience I’ve ever had. That is a direct reflection of Katie and Caroline’s professionalism, dedication, and genuine commitment to their clients.Buying a home can be stressful, but these two made the entire process feel effortless. I couldn’t have asked for a better lending team, and I would absolutely recommend them to anyone looking to purchase a home. Thank you both for making this such a fantastic experience!
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We appreciate every one that helped us in this process. They were professional and kind.
I am very grateful for the team that I had assisting me through my homeownership journey. Sheldon & Dustin made the process smooth & were very reliable. The communication between the entire team was amazing & I was kept in the loop every step of the way. I purchased my home while deployed during combat & they still made me feel at ease & educated/assured me throughout the entire ordeal. I used an online notary to appoint my power of attorney due to the lack of mailing capabilities at my location. My only reason for not making this a 10 out of 10 was due to my interest rate increase once I received my final closing disclosure. I was under the impression that my quoted rate was locked when it, in fact, was not. Either way, Sheldon reassured me that you "marry the home & date the rate" & that I can access the VA IRRRL in the future. I got preapproved early to gauge what I would be approved for & I was able to increase my preapproval amount after I paid some debt off. All in all, I am very pleased with being able to purchase my first home through Veterans United & I hope to work with Sheldon again in the future!
I honestly had a phenomenal experience with Veterans United. They made the buying process extremely easy, answered any questions I had immediately via phone or quick replies in email. It only took 30 days to close from the moment we found our new home. My wife and I were very impressed!
The VU team was great! There were some communication challenges with the loan coordinator. However, both the Loan Officer and Loan Coordinator worked with me to ensure the loan was closed successfully!!
I appreciated Steve Brock man, Dan, Jessica, Nick H, and Nick O for their patience and support in facilitating my cosno purchase. Thank you.
Brittany was a wonderful and genuine person to work with, and her team was great and informative throughout the home-buying process. They are good at their specialty, service-oriented, and knowledgeable. Special shout-out to Nacim, my VU-provided concierge! She was always a positive and upbeat person! She knew when I needed a check-in and when to help by taking something small off my plate. I would highly recommend Veterans United to anyone buying a home.
I had a great experience. The team answered my every question and were absolutely easy to work with. I would use them over and over again.Best experience ever, especially for a first time home owners experience.Would recommend.
The team I worked with kept in constant contact advising me on what was to come in each step of the purchasing process. They advised me of what I needed to do and what they would do. This made things so smooth for me.
Emmy, Delaney, Hannah, Jared, Amy, & Kayla were absolutely amazing. This is the second home I purchase in three years from Emmy and this has been the best house buying experience ever! Emmy and her team are on point, supportive, professional, and caring. As an Air Force veteran it makes me proud to have people like Emmy and her team making home ownership attainable for military veterans! Thank you!
Frank Acevedo Air Force Veteran
MSN-MBA RN


