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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

435,787

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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5 out of 5 Stars
Would Recommend

Kayla Prewitt and Bryan were amazing with there team, they do not know how much they were a blessing to me.

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend

The team was exceptional and catered to my every need when possible. Can’t recommend them enough

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Very helpful teams that put in effort of your behalf during every step of the process. Made it all doable while focusing on a thousand other things with moving. Might not waive some fees other banks do, but I'm happy to pay them for how much they did for me.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

This is my second time working with VU on purchasing a home, both times went extremely smoothly.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

I can’t think of one negative thing to say.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

3.5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars
Would Recommend

Horace, Julie and Phillippe were a pleasure to work with!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend

Working with Debbie Beasock was wonderful throughout the loan process for our home. Her professionalism is outstanding and she patiently assisted us whenever we needed it. She is very kind and responsive to all our questions. I would recommend working with Debbie to anyone who asks.

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
Would Recommend
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

Stacy Sumpter did an outstanding job helping us with our VA loan, and any other hang up. She was helpful she was kind she was knowledgeable, and I would suggest recommend her again and again she did a fantastic job.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend
Photo submission from Kevin C.

The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend

Seth and team made my first home purchase very smooth and i’m confident i will continue business with VU because of their hard work.

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

4 out of 5 Stars
Would Recommend

Overall, my experience with VU was smooth and professional. They only ding I have is that sometimes there were late (or redundant) document requests during the underwriting process. Other than that complaint, I am pleased with my VU experience. This was my first home-buying experience, so I really appreciated their guidance throughout the entire process.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4.5 out of 5 Stars
Would Recommend

The people were very helpful. I had issues with the website failing to load, fairly consistently.

headshot image of Patrick Barry

Loan Officer: Patrick Barry

NMLS# 1639540

3.5 out of 5 Stars
Would Recommend
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

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5 out of 5 Stars
Would Recommend

Steve, Natalie, Rain and the rest of the crew are top notch professionals at what they do. They answered question we had, and reached out to us continuously with updates along the way. Kudos to all.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend
headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

4.5 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend
Photo submission from Rhianna H.

I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend

Overall it was a great experience. I would recommend Veterans United to a friend that meets the requirements.

headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars
Would Recommend
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

This whole experience went better than I could have hoped, thanks to the whole group.

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
Would Recommend

Absolutely amazing! As a first time homebuyer, Veterans United helped me through the process since day one! they were quick to respond to my questions and always offered great services and guided me through the process of buying my first home. 10/10 would recommend for veterans buying their first home. Veterans United made buying a home seem easy and stress-free. They will process all the paperwork for you and all you simply need to do is just go through your to- do- list. I loved working with Veterans United!!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

More Reviews

See all 435,787 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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