Billy and the team was absolutely amazing. Extremely fast on replies for questions or concerns. I can't recommend him enough. Very personal experience. Great job guys!
This was an outstanding experience. Luke did a wonderful job keeping me update on everything that was going on and getting through the speedbumps. I would 100 percent recommend VU to any veteran looking to get a new home!
Very professional and the team is on top of everything! I asked if we could push up the closing and the team was able to push it up and entire week!
Very easy to work with, they know what they’re doing. Got the job done.
The entire staff is amazing my entire process was seemless and stress free
Will Kennedy and Jackson Paison did a fabulous job in updating us and helping us figure out all the paperwork. They were very persistent in making sure all the I's were dotted and the T's were crossed.
This was the easiest process for a home purchase I have ever had!
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My whole loan team was outstanding
The communication has been outstanding since day one. If I ever had questions or concerns they were addressed very quickly, which made the whole process of buying a home a lot less stressful.
Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!
I've exclusively used veterans united for more than 5 transactions. Go to service!
For 2 and a half years I’ve been working with Tyson Smith, and after I went under contract the rest of the team came in to work the home stretch. Joedi made sure I have information I needed to get home life set up before even closing. Kayla was good to work with as well. She made sure I had the paperwork I needed to get signed and back. There is a thank you for all the behind the scenes work and those people. Last is my realtor in Wichita, thank you to Catalina. Tyson and Catalina is who I worked with most, y'all deserve special thank you because you were extra patient and allowed me to build trust which is no easy task. Thanks to the team behind the scenes as well
Bryan Walther helped us through every detail of getting our new home in Orlando. Thank you! God bless!
I would definitely recommend VU Home Loans to anyone looking to purchase a home,theses guys are excellent at what they do,Victoria and her team are second to none,I was on pins and needles trying to buy a home and they walked me through it step by step putting my mind more at ease,these guys are great so if you’re looking for a home do yourself a favor and get with Victoria and the people at VU Home Loans.
While we are thankful to have secured our home loan, the experience with Veterans United left much to be desired. As first-time buyers, we relied on them for guidance, but instead felt like we were pushed through an impersonal machine on autopilot. Communication was practically non-existent. We received no education on the process, no heads-up on next steps, and at one point, our entire loan team went MIA for days with zero notice. We only found out they were out of town after reaching out to a company operator to ask why our calls and messages were going unanswered.
That delay directly impacted us and nearly cost us thousands in interest rate increases over the life of our loan. To their credit, they did make it right financially after we confronted them about the lack of support and potential loss, but that level of oversight should never have happened. Even our real estate agent—who has decades of experience—stated they were the worst lender she has ever worked with. Buyers should also be aware that despite their name, they are a private lender and are not endorsed by or affiliated with the VA. We got our home, but the process was unnecessarily stressful and poorly managed.
Cal was awesome! Very responsive to our needs and questions and made it a comfortable process.
Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.
I loved working with my team. They were there for me at every single turn of the home buying process and if I had any questions, they were never more than 1 text or a phone call away.
This is the 10th home i have purchased. This purchase was so much easier than the other companies were.
I would recommend Veterans United to anyone
