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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
73,361 reviews
756 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 73,361 Air Force service member reviews

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5 out of 5 Stars

I couldn’t have asked for a better team for my first home-buying experience. Veterans United was efficient, knowledgeable, and made the entire process feel smooth and manageable. As a first-time homebuyer, I had a lot of questions and moments of uncertainty, but the team was always patient, responsive, and willing to explain everything in a way that made sense.They kept me informed every step of the way, provided clear expectations, and worked quickly to keep things moving without feeling rushed or overwhelming. I truly felt supported throughout the entire journey, from pre-approval to closing day.I’m incredibly grateful for their professionalism, communication, and dedication. I would absolutely recommend Veterans United to anyone, especially fellow veterans or first-time buyers, looking for an stress-free and positive home-buying experience.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars

Mirza was such a great help and awesome to work with, he made the process much easier. Thank you!

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars

Veterans United made the entire home buying process smooth and stress-free from start to finish. Every step was handled with professionalism and care, and I always felt like I was in great hands. I'd recommend them to any veteran looking to buy a home without hesitation.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Stephanie, Kayla, and Kohlie were fantastic from start to finish. All despite various complexities and 11th-hour changes. Well done! Thank you!

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

4.5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars

Julia and the entire team were amazing and helped to make the entire process less stressful. I appreciate their patience and always able to answer my questions.

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

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5 out of 5 Stars

All personnel who contacted and worked with me were very helpful and courteous.

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars

Everyone on my team was amazing and bright. Would recommend to anyone

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars

Above and beyond. Thank You!

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

4.5 out of 5 Stars
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

Everyone did a great job. Kept us informed often and everything went smooth.

headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars

Everything was great but one thing I did find to be a slight bother is the time difference. Im two hours behind and I feel that may have lead to some small delays in communication throughout the process. This is to no fault of the team members, just circumstantial, but I thought it was worth a mention.Beyond that, I felt the team to be very attentive in assisting me along the way.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

They help me in every step of the process

headshot image of Anna Provin

Loan Officer: Anna Provin

NMLS# 2736701

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5 out of 5 Stars
headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

4.5 out of 5 Stars
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars

Veterans United was great to work with and made the process very easy. We had help at every step of the way. I would definitely recommend.

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars

Andy, Kayla and Trey made an amazing team to work with. I’ve spoken even with my realtor and other people involved with the sale and the feedback is that this team gives the vibe of small company teamwork and collaboration but has the backing to get the better rate. Anyways I’m super happy with how everything turned out and I hope to work with Andy and his team again in the future.

headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

4.5 out of 5 Stars
headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars

The communication and follow-up from Aaron and his team was amazing.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

4.5 out of 5 Stars

The only item I would ask is you improve full disclosure of all fees. The VA funding fee was a surprise I did not know about. It is a simple full disclosure suggestion.

headshot image of Philip Dercher

Loan Officer: Philip Dercher

NMLS# 2736676

5 out of 5 Stars

Scott and the team are great. So thankful for them!

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

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