Jacob Brewer was the best. He seems to really care. I heard very good things from my title officer about Blaire Coleman as well. Daniel from the credit department was very helpful in housing me what I needed to do to improve my score to qualify for the loan. Diana seems to have too many loans she was working on and I felt I got lost in that. Diana did try I think but once she had the bulk of the loan stuff for me the process didn't seem as personal is the way I felt. But, I'd definitely work with Veterans United again for sure. It was a good experience and helped me achieve my goals. This is my honest experience and views of my experience.
The entire staff is amazing my entire process was seemless and stress free
This is the third home we've purchased with Veterans United, and we'd do it again if this wasn't our forever home!The team at VU never skipped a beat, kept us informed and did everything possible to ensure we were ahead of the process. Matt E was our loan processor and he made sure everything was done the way it should be and even helped us to close early!VU was great to work with ensuring our last home purchase through them was memorable. We made friends to be sure.
Justin G. Was the lender I worked with for my home and he was AMAZING! From start to finish he actioned items quickly, answered all my questions, and made sure to always follow-up and check in with me. There was no pressure from anyone on the team while I was still actively looking for a home. Once I found a home, I was on deployment with a hefty time change and he made the loan process easy to work through, took initiative to knock things out for me, and worked around my schedule. I couldn’t recommend Justin enough.
This team was phenomenal, made the whole process seem less daunting and ensured we always knew what was going on at each step. Thank you guys so much!
This is the second time I have worked with Aaron and his team and am very happy again. They were there when I had questions or any concerns. All was taken care of in a professional and timely manner. I I have an opportunity to refer any family or friends to VU I would without hesitation.
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Veterans United is an outstanding company to work with. You are assigned a dedicated team that is knowledgeable, responsive, and consistently helpful throughout the entire process. Their professionalism, clear communication, and commitment to excellent service make the experience smooth and stress-free. I highly recommend Veterans United to any veteran looking for a team they can trust
Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!
Thank you to Ryan and his entire team! I had a phenomenal experience for my second home purchase with Veterans United Home Loans which is why I am a return customer. Thank you everyone!
I can't thank you enough "Team O." for being there with, and for me, through this challenging journey of refinancing my home. I also needed to take over everything from a divorce decree. I was so mentally overwhelmed when I called Veterans United. I had talked to other lenders but communication was lagging. I was a bit frustrated while trying to stay hopeful. I had prayed that someone would just hold my hands, and help me get this done. Of my goodness, this team was the answer to my prayer. It has been so surreal. From the first call and spoke with Lauren L., I felt relieved. She was calm, comforting, told me what to expect moving forwards, kept in touch until I was in the next step. Then, the rest of my team/family, Shelby W.- Kenzie T.- Rachel G.- Shae C., you were sooo amazing. Even the way you helped me stay focused and calmed, when the ex tried to give a hard time at the last minute, that was so appreciated. I didn't feel like a number or just a customer. I felt like family. You gave comforting words when I needed it. You didn't have to, but you chose to. I don't have the words. You guys kept me updated on everything going on, even when someone had to be out of town but others took over... I was able to close in so little time and effortless. I have already tell others about veterans United. l will continue to do so. I cannot thank you enough 🙏😊
Ben Choi and Amanda Jennings were amazing throughout this process. They were responsive, efficient, and always worked through any challenges that presented themselves. Top shelf service!
Everyone I worked with was friendly and knowledgeable. They were very on top of everything going on and able to answer every question I had.
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Honestly, was a lot smoother than anticipated. Buying a home remotely was quite worrisome. But, Will and his team leaned forward on communicating, thoroughly explained all the steps and processes, and made sure that we stayed on track the whole time. 10/10 would recommend and use again in the future. Thanks team!
Levi Jared and Neil were extremely helpful in all aspects of the process. If I had a question everyone of the helped out. Deb Almond on the other hand made the process way more stressful than it should have been.
Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.
Veterans United is amazing and with you through the whole process every time!
Crystaline, was great. Really felt like she cared not only about me but also about my whole family. This was a really tough sale, and the agents (seller and buyer) were so incompetent that she had to start reaching out because no information was coming through.I know she fought hard to get as many fees waived for us, and I am very grateful for her. Please ensure she takes some time off because she certainly deserves it.
Logan is the best.
