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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
75,072 reviews
765 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
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Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 75,072 Air Force service member reviews

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5 out of 5 Stars

Horace, Brent and Evan were fantastic to assist us in this process and made it extremely easy and we’re very open to our needs. I would recommend Veterans United every single time. I’ve already told numerous friends and fellow veterans about the services offered and how clear and simple the process is with these wonderful individuals who helped us get the home of our dreams. Thank you for everything your team of professionals and their unwavering commitment to helping our veterans. I can’t express how happy we are with the services.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

4 out of 5 Stars
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars

Amazing group of people. Went from not knowing if we would have a home after our previous lender dropped the ball on us to sitting in out living room in the house we fell in love with. Thank you.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars

Ryley and his team were fantastic. I appreciated their courteous and professional support.

headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars

I’m truly blessed to have found such a wonderful hard working, talented group to work with buying my forever home. All of you have been a huge stress relief throughout this whole adventure. Thank you so much, you make me want to do it again.
Thanks againWaymon Hubbard

headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

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5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

From the very first phone conversation to moving in to our new home about 35-40 days later, this team did an amazing job of calming all of my concerns and comforting me with their confidence of knowing the process.The entire team: Aaron, Patrick, Kurt, and Amy, were all on the ball! They were quick to answer my calls and texts. They always took the time to explain things more than once and they also had genuine care for us as a family.So happy to have them ALL on our side! The whole process was a breeze and they were wonderful!!

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Dustin Floyd

Loan Officer: Dustin Floyd

NMLS# 2792198

5 out of 5 Stars
Photo submission from Orlando H.

Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

Tara was an absolute rock star! She went above and beyond and really made me feel she had my best interests at heart! She solved problems and made everything simple for me. She is doing Veterans United a great service!

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars

I cannot say enough great things about Crystaline and her entire team at Veterans United! This was my second time using Veterans United for a home loan, and once again they exceeded every expectation.
From start to finish, Crystaline and her team provided exceptional customer service. They were knowledgeable, responsive, professional, and always took the time to answer my questions and keep me informed throughout the entire mortgage process. Buying a home can be stressful, but they made everything feel organized, smooth, and manageable.
What impressed me most was how genuinely they cared about making sure everything went as planned. Their communication was outstanding, and I always felt like a valued customer rather than just another loan file.
This is exactly why I chose Veterans United a second time, and I won't hesitate to use them again in the future. They consistently deliver an outstanding experience and truly do not disappoint.
Thank you, Crystaline and the entire Veterans United team, for making my home-buying journey such a positive one. I highly recommend them to any veteran or homebuyer looking for a lender they can trust!

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

4 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

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Experience first-hand why 374,817 homeowners give us a perfect score!

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2.5 out of 5 Stars

This company is not veteran owned, conversations between the lender and title was not very fluid causing delays. There were a few people that where really good Jasin, and marina but I was moved from person to person it became confusing.

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars

Great! They kept me in the loop at all times and worked with me to make sure everything went how it should.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
headshot image of Philip Dercher

Loan Officer: Philip Dercher

NMLS# 2736676

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

5 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

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