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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
76,533 reviews
627 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
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Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 76,533 Air Force service member reviews

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5 out of 5 Stars

They went above in beyond during the whole process and communicated well during our first home buying process.

headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

5 out of 5 Stars

Whole team experience.

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

The service was exceptional! Communication was top notch. I have never had such an easy experience.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Photo submission from Vyolette D.

Emmett and the whole team have been amazing!! They have been so kind, helpful, knowledgeable, proactive, informative, and a pleasure to work with!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

4.5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer Team Lead: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

There were some struggles...but Veterans United, you did great navigating through everything. I met Johnny years ago when he helped me buy a house so when the time came to buy again I am very glad we got the chance to work through this together... rough patches and all.

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

4.5 out of 5 Stars
headshot image of Taylor Plummer

Loan Officer: Taylor Plummer

NMLS# 2694711

5 out of 5 Stars
headshot image of Neil Hansen

Senior Loan Officer: Neil Hansen

NMLS# 1766788

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5 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

4.5 out of 5 Stars
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars

Brandon did great. Eric did great. Period. We had a FAST CTC window we needed to execute on. They helped it along excellently.

headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars

I’ve tried to buy a house a few times in the past with other agencies and I regret that the veterans united team that worked with me was absolutely amazing they would reach out to check and make sure I didn’t need anything and anytime I had a question I was about to get an answer almost immediately they have made this experience amazing

headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
Photo submission from Ronald B.

The whole process was very smooth. Really enjoyed working directly with Alex. The whole team was great.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars

Working with Seth & his team was Awesome!

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer Team Lead: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Dustin, Rebecca, Rachel, and their entire team made this very stressful process streamlined, as comfortable as possible, and most importantly, ACTUALLY POSSIBLE. Thank all of you from our family to yours for the help with our gorgeous new home!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

This is the second time I’ve worked with Katie Smith and her team at Veterans United, and both experiences were wonderful from start to finish. The first loan went so smoothly that I didn’t hesitate to come back, and this time was every bit as good. They were always there when I needed them, quick to answer my calls and questions, and they explained every step in plain, easy-to-understand terms so I never felt lost or overwhelmed. Whenever an issue came up, Katie handled it calmly and made it easy to work through. As a veteran, I truly appreciated the patience, kindness, and respect they showed me along the way. I would gladly recommend Katie Smith and Veterans United to any veteran looking for a home loan, and I wouldn’t go anywhere else. Thank you, Katie, for making it a great experience not once, but twice!

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

Ready to see for yourself?

Experience first-hand why 382,562 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

Extremely helpful, knowledgeable, respectful, and timely assistance from all involved. Time zone and work schedule differences were respected making everything pleasant!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

My loan team was very helpful the entire step of the way from pre-approval all the way to closing . They answered any questions I had, and I had a lot. I know I probably was irritating at some point. Definitely recommend to other Veterans. They are the real deal you will not be disappointed.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

4.5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer Team Lead: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer Team Lead: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

All who work at Veterans United are very helpful. They are positive and professional. I would definitely recommend Veterans United.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer Team Lead: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

Made buying easy and were very communicative with every step of the process

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
headshot image of Ryan Stiff

Loan Officer: Ryan Stiff

NMLS# 2734650

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