Other than looking for the documents needed and the initial learning curve for the downloads the process went quickly for my circumstances.
The team was amazing. They were friendly while maintaining professionalism. My husband and I are first time home owners and they explained things in detail, always available when I had questions, patient, and understanding. Any issue we had, they worked with us.
Veterans United was extremely helpful and made me fill like a priority. I would definitely recommend Veterans United to anyone looking into a home loan or refinance. Rob, Lani, Aaron and William were always available to answer any questions I had and made me feel at ease with the whole home buying process. I even closed a week earlier then my initial closing date, which for me was fantastic. They are a 10 out 10!!!
Thanks Matt and Chad for making this happen, and making it easy!
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
Amazing team wonderful people and the most caring service
Steve and team were great to work with from the beginning when working with Stacy last August to completion. A shout out to Steve, Ryan, Stacy, Lee Ann, Bae & Delores.
Some clerical errors with the address, had to move the closing date a few times, other than that Toby and Lisa were very helpful.
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I trust the people at Veterans United and they had answered all my questions and concerns. Since I was doing this house purchase by myself they were there by
my side to assure me of different things and made things positive, instead of like
a chore. Thanks so much team and I thank you for helping me purchase my dream
home.
The whole team was extremely professional, and extremely responsive to any questions and task management throughout the process.
I absolutely enjoyed working with Miguel and Alyssa. There were consistently available, and made a great effort to clarify, and to help us understand what was upcoming, and what was still needed. And furthermore, they never pressured us into anything. They were always honest, and I felt as if they had our best interest at heart always. That means everything in a transaction is complex and costly as a home purchase is.This process is always a difficult one, and I’m very grateful that they were there to help us. Highly recommend them!
Best service possible.
Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!
Working with Veterans United was a great experience! Shaine and the team were fantastic. Shaine went well out of his way to help me out, especially after hours because I’m Arizona time. My case wasn’t the easiest and Shaine was always upbeat and so friendly! I was talking to multiple lenders and went with Veterans United because Shaine and the team and couldn’t be more happy. Highly recommend!
Amazing support. The team was always prompt and ready to answer all of my questions. They make the home buying process seamless.
Outstanding team! Professional! Customer detail!
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Very professional, kind, and expedient.
Chase and his team were amazing through the process! We are greatful for everything they helped us out with!
I was very impressed, this was not my first home purchase. This was however the smoothest, easiest, most stress free, home buying experience. Matt, and Becca were on their game, keeping me up to date, and informed everyone step of the way. They seemed to anticipate my questions ahead of time.
The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
Yes I would recommend, but be prepared to submit many documents as this company is well organized and knows exactly what they need. The speed of the loan being processed depends on the buyer/veteran supplying all the needed documents' to provide support for the loan application. If you the buyer are as fast getting answers back to veteran's untied as they ask for support this will go fast.
I'm not upset over innocent mistakes. We're human after all and prone to make honest mistakes once in awhile. What I am upset about is the apparent lack of a sense of urgency in correcting that mistake.I thought we'd closed on a home loan using Veterans United on 31 Mar 26. However, because the closing package the mobile notary received had two different sets of wire transfer instructions, and I was given the wrong one the day before closing, the money wire transfer was sent to Veterans United and not the title company where it was supposed to go.Simple correction, right? Wrong. It is now three weeks later (21 April), and even though Veterans United found exactly where that money went, they have not wired it back to us so we can get it to the right wire transfer address. Yes, that's right, they can't simply wire the money directly to the title company, They said I had to do it. Not only that, but yesterday I received an updated closing disclosure statement that raised the amount of closing money to be sent from $29,911.22 to $30,053.72. Yesterday I sent off an email asking Veterans United why and I still haven't heard back.Now all the while I've sent email after email asking Veterans United to track this issue down and all I've gotten, besides them letting me know they found out where the money went, has been something like we'll look into it, the matters been elevated, and a decision has been made to wire the money back to us but it hasn't been done as of this writing.All I can say is, in this day and age of half truths, lies, and deceit, there are very few things you can say with absolute certainty. The one thing I can say with absolute certainty is I wouldn't recommend Veterans United to anyone.
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