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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
75,484 reviews
675 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 75,484 Air Force service member reviews

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5 out of 5 Stars

Excellent experience from start to finish. Our loan officer, Nick Holman & his team, were very helpful, kind, and always quick to answer our questions. We really appreciate everything they did for us!

headshot image of Nick Holman

Loan Officer Team Lead: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Mary and her team do did an amazing job getting us to close in 13 days. Very efficient and extremely great in communicating with us during the whole process. We could not have had a better experience. Thanks to all.

headshot image of Mary Teson

Loan Officer: Mary Teson

NMLS# 1974450

5 out of 5 Stars

Aaron Mandrid and his team are very proficient, honest, and transparent in their work. From cradle to grave, they make the housing process easy to understand and overcome. This lender should be recommended first when buying a home, whether for veterans or anyone else.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

4.5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

Worked with me, each and every step of the way. Truly professional and outstanding support from every member of the team. I had zero problems and anything I didn't understand they were courteous and more than helpful with any/all explanations.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

My team made the process super easy and stress-free. Always there to answer questions.

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars

The Team at Veterans United made the whole home buying process a joy. Haley and Jack reached out every step of the way and answered all my first time home buyer questions immediately.

headshot image of Haley Denney

Loan Officer Team Lead: Haley Denney

NMLS# 1501441

5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer Team Lead: Alex Dickherber

NMLS# 2070297

4.5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer Team Lead: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

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5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Your team did great Alex. I was able to contact them all the way up to the end. It did drop off a little, in my opinion, but that may be skewed with how responsive they were during the initial process.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

4 out of 5 Stars
headshot image of Justin Hudson

Loan Officer Team Lead: Justin Hudson

NMLS# 1823997

4 out of 5 Stars
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Photo submission from Sumnima B.

Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

I loved working with Veterans United on my VA loan. From start to finish, it was a breeze. The portal was easy to use and made loading all my information super fast and painless. They notified me anytime I needed to do anything. Chris my finance guy was amazing. I would definitely recommend Veterans United to anyone looking for a loan. Thank You Veterans United!

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

4.5 out of 5 Stars
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars
headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars

Craig, Doug, Chris and everyone we spoke to and helped us throughout our home buying process were an amazing crew of professionals. They answered every question I had along the way, anytime we needed those questions answered and were always communicating with us about next steps and anything that was needed. 10/10 crew!

headshot image of Craig Dobson

Loan Officer: Craig Dobson

NMLS# 2734302

4.5 out of 5 Stars

Ms Holly Ray was great and empathetic to the needs of my family and I! I will happily recommend her again and again!

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Levi, Kris, and Alex made the entire home buying process incredibly smooth and easy. What initially felt like it could be a stressful and overwhelming experience ended up seamless and straight forward thanks to their help. They were professional, helpful, and made sure everything stayed on track from beginning to end.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

1.5 out of 5 Stars

The process of refinancing started smoothly however, after weeks and weeks of document requests and going back to the same sources multiple times for different documents I became frustrated. I was told one thing multiple times while another was taking place behind the scenes. I was told things would be done before closing and they were not, when closing time rolled around I messaged and got no response to my questions. I was left to either sign the paperwork and agree to terms I was frustrated with or delay an already frustrating process even longer. Can’t say I would recommend to my fellow service members.

headshot image of Zach Kieffer

Loan Officer Team Lead: Zach Kieffer

NMLS# 1025330

4 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer Team Lead: Timothy Wuest

NMLS# 1009949

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