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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
76,219 reviews
1,021 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 76,219 Air Force service member reviews

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5 out of 5 Stars

As a veteran, I honestly felt like someone cared about helping me in general. I would honestly recommend Veterans United to any veteran because they do help and care about getting you a house

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

4.5 out of 5 Stars
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars

Matt Rice at Veteran's United worked very hard to help us find the right path to obtaining our COE.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

The whole team was great. 3rd home purchase and this was by far the easiest process.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars
Photo submission from Vyolette D.

Emmett and the whole team have been amazing!! They have been so kind, helpful, knowledgeable, proactive, informative, and a pleasure to work with!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

This was my second time working with VU. Everyone did a great job again. Maybe in 10 years or so we will do it again!

headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer Team Lead: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars

Travis and Sarah were great! They beat any other mortgage broker’s fees and they were super quick to respond to any question or issue. They were very professional and knowledgeable.

headshot image of Travis Knierim

Loan Officer: Travis Knierim

NMLS# 2741873

5 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

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5 out of 5 Stars

Scott was a pleasure to work with. Very responsive and explained everything in great detail. Professional on every level, and helped moved the process along even when they’re were slight set backs.

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars

I cannot say enough amazing things about Aimee! She absolutely went above and beyond throughout our entire VA loan process, and I am so incredibly thankful we had her in our corner.From the very beginning, Aimee was knowledgeable, responsive, patient, and genuinely cared about making sure everything went smoothly for us. She was always willing to answer questions, explain things clearly, and jump in to help whenever something came up. Even when things got stressful or complicated, she stayed on top of everything and made us feel confident that we were in good hands.What really stood out to me was how much she genuinely cared. She didn’t just feel like a loan officer doing her job — she felt like someone who was truly invested in helping us reach the finish line. She absolutely crushed it from start to finish!If you are using your VA loan benefits, I cannot recommend Aimee enough. She is incredible at what she does, and we are so grateful for all of her hard work, dedication, and support. Thank you, Aimee, for making such a huge milestone so much easier and for going above and beyond for us!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

4 out of 5 Stars
headshot image of Patrick Barry

Loan Officer: Patrick Barry

NMLS# 1639540

4 out of 5 Stars

There are more stipulations on conventional loans but Joe was really awesome at advocating and communicating with me.

headshot image of Joseph Choi

Loan Officer Team Lead: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Photo submission from Ronald B.

The whole process was very smooth. Really enjoyed working directly with Alex. The whole team was great.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars

They take care of everything and help you along the way to make the process smooth as possible.

headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars

Alex worked vigorously to find me the best mortgage rate given today’s market. THAT was not an easy job.

headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

5 out of 5 Stars

I want to give a huge shoutout to Alex Herbel for the outstanding assistance he provided. From start to finish, Alex was professional, knowledgeable, patient, and genuinely committed to making sure everything was taken care of the right way.He went above and beyond to answer my questions, keep me informed, and make the entire process as smooth and stress-free as possible. His communication and willingness to help really stood out, and it’s clear that he takes pride in taking care of his customers.I truly appreciate Alex’s time, effort, and professionalism. Excellent customer service is hard to find, and Alex definitely delivered. I would highly recommend him to anyone looking for someone who is dependable, responsive, and willing to go the extra mile.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Shannon Hudson

Loan Officer Team Lead: Shannon Hudson

NMLS# 1078335

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5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars

Great team to work with and always available if you have any questions. I would definitely recommend the team to anyone that is looking for a lender.

headshot image of Kyle Gardner

Loan Officer Team Lead: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Veterans United and the team that just helped us did a fabulous job. Obstacles were overcome with professionalism and understanding. To-do's were generated quickly and closed out as soon as the information was provided allowing a seamless progression to closing. Josh,Brian,Derrick and Myles will always have your back and know the business in and out in multiple States

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Emmy and everyone else i spoke to were quick efficient and helpful with everything i needed. I never had to wait more than an hour for a text or email response at any point.

headshot image of Emmy Curry

Loan Officer Team Lead: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

They made this process painless and smooth!

headshot image of Matt Landis

Loan Officer Team Lead: Matt Landis

NMLS# 910611

5 out of 5 Stars

Jacob and his team went above and beyond, this was my first time buying a house and I couldn’t have asked for a better team by my side. I never felt alone throughout this process, I had so many questions many that I felt were useless or pointless but asked anyways and they never made me feel like they weren’t important and always answered them quickly! They ensured I had everything I needed and provided me with so much information that I would need throughout every step of the process! I have absolutely no complaints with them and if I ever move down the road I know exactly who I will be using! Jacob even texted me on his day off to congratulate me on closing! That just shows that this isn’t just a job for him and he truly loves what he does and cares about each and every one of us! That spoke volumes to me and I will never forget that! I truly can’t thank them enough!

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

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