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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
76,665 reviews
602 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 76,665 Air Force service member reviews

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5 out of 5 Stars

Ryan K. was amazing throughout the whole process he was always reachable, patient, fast processing, extremely knowledgeable and professional. Also his team was very supportive. I had a great experience and I will definitely refer others and come back when ready for a second property.

headshot image of Ryan Kawelaske

Loan Officer Team Lead: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars

Ken, Natalie, and team went above and beyond, after I asked them to get involved midstream of my mortgage. They went from the starting point of the mortgage to a conditional approval within about a 72hr window and had us at the clear to close within a day of the conditions being resolved.

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

Want to thank you and your team for a very smooth experience. Already recommended you!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

Everyone is so friendly and helpful. The process was made smooth and easy. Not a single complaint from me

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Photo submission from Vyolette D.

Emmett and the whole team have been amazing!! They have been so kind, helpful, knowledgeable, proactive, informative, and a pleasure to work with!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

4.5 out of 5 Stars
headshot image of Keegan Haines

Loan Officer: Keegan Haines

NMLS# 1955200

5 out of 5 Stars

Everyone checked in with me regularly, and they encouraged me to ask questions. There was never a moment I was not feeling like I was being heard. Everyone was patient and respectful. I was nervous, seeing that I am a first timer. The process was smooth and painless!

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars

Danny, Alyssa, and the entire Veterans United team were very responsive and professional throughout our home buying process. I highly recommend their team!

headshot image of Danny Leos

Loan Officer : Danny Leos

NMLS# 2353345

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5 out of 5 Stars
headshot image of Katelen Schnell

Loan Officer: Katelen Schnell

NMLS# 2715755

5 out of 5 Stars
headshot image of Drew Dixon

Loan Officer: Drew Dixon

NMLS# 2770564

5 out of 5 Stars
headshot image of Will Moulthrop

Loan Officer: Will Moulthrop

NMLS# 2771700

4.5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

Best decision ever made. I was scrolling FB and Veterans United popped up and I was passing time anyway however I thought I may consider relocating in the near future. So I was checking the site out and answered a few questions and that became the best experience of purchasing a house you cannot imagine. At the time I was curious how much I qualified for in case I decided to make the move, so about six months went by and I had a contact in an email Veterans United had sent when I had inquired when I was curious. I had kinda been looking at property and houses so I contacted Veterans United and they assigned a team to help walk me through the purchasing process and insured me if I need anything give them a call. When I called if they did not answer, within 15 minutes they would have called me back. The greatest part was the team they assigned to you is who dealt with you all the way through the process, so same contacts same person (not a different person) every call. The purchase, financing, insurance even the movers they had access to. I was so smooth and so effortless the felt more like friends than someone you was doing business with. Very personal and responsive in every way. I highly recommend and have shared my experince with numerous friends and family. They support everyone not only Veterans.

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars
Photo submission from Ronald B.

The whole process was very smooth. Really enjoyed working directly with Alex. The whole team was great.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4.5 out of 5 Stars

Very friendly. I think there were a couple communication gaps in the process. However, they were committed to completing the process and seeing everything done right.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars

This was most definitely easiest home buying process out of all 3 homes!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

They were awesome and very helpful!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

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Experience first-hand why 383,306 homeowners give us a perfect score!

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5 out of 5 Stars

This is now my third home purchase with Veterans United, and all three experiences have been guided by the exceptional Taylor Deppe. Simply put, Taylor is the very best at what she does. She has set the bar incredibly high, and I cannot imagine navigating the homebuying process with anyone else.Taylor’s professionalism, dedication, communication, and genuine care for the people she serves are second to none. She and her entire team consistently go above and beyond to make what can be a stressful process feel manageable, organized, and seamless.Veterans United, I hope you recognize just how fortunate you are to have Taylor and the outstanding people who work alongside her. Take care of them. They represent your organization exceptionally well and are the reason customers like me continue coming back.As I begin this next chapter of my life in Navarre, Florida, I want to express my sincere gratitude to Taylor, Lora, and everyone else who helped make this purchase possible. I wish each of you continued success, happiness, and fulfillment, both personally and professionally.My plan is to call this house home for a long time, but life has a way of surprising us. Should another move ever be in my future, I know exactly who my first call will be.Thank you for everything. You have my highest recommendation!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

4.5 out of 5 Stars
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

4.5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer Team Lead: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

4.5 out of 5 Stars
headshot image of Timothy Hixon

Loan Officer: Timothy Hixon

NMLS# 2791931

4.5 out of 5 Stars
headshot image of Amanda Pitts

Loan Officer: Amanda Pitts

NMLS# 2774553

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer Team Lead: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

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