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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
74,786 reviews
954 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 74,786 Air Force service member reviews

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5 out of 5 Stars

communicated every step and updated continuously!!

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Lance and Evan were a delight to work with. Lance always keep me informed and was very kind keep me informed when market conditions/ interest rates changed. I highly recommend Veterans United and will always recommend them to my fellow veterans.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

4.5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

Absolutely the easiest mortgage loan we have ever had. We have moved about 14 times and Veterans United was the easiest ever! Communication was quick and very easy! 🙏 thank you so much

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Brant and his team were awesome. They were there for us every step of the way and really facilitated the whole process. Thank you!

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars

Great team at Scott, second time working with them and both times they rocked it. Super easy to work with and are always on the ball.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

I cant describe how great yall were! I am so happy we had so much assistance! Thank yall!

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

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5 out of 5 Stars

The entire team made this process a lot easier than I was originally expecting. Smooth from start to finish, and they got us a really great deal!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

I’ve used VU for 3 home purchases now, and HIGHLY recommend them!

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

The team at Scott AFB was absolutely phenomenal! Every question or concern I had was promptly addressed whenever I needed assistance. They truly went above and beyond for me, especially given the additional challenges we faced with my loan in particular. Their dedication and support made the process smooth and stress-free. I highly recommend them without hesitation!

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

The team at Veterans United was very prompt, efficient, courteous, and professional. I would definitely recommend them to handle your home loan needs.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Photo submission from Orlando H.

Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Craig Dobson

Loan Officer: Craig Dobson

NMLS# 2734302

5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars

Everyone on the VU team did an outstanding job.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Dene Lorenzen is the best! Her dedication and passion to truly help veterans get into their homes is inspiring! Dene was always quick to answer any questions we had, always made clear what was needed!I have purchased a handful of homes throughout the years and never have I came across anyone with more dedication than Dene!

headshot image of Kimberly Held

Loan Officer: Kimberly Held

NMLS# 2770521

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Experience first-hand why 373,350 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

1.5 out of 5 Stars

Getting started was fine, from selection of house forward limited to no info for me. Being told 3 separate times id get a call back which never happened. Was repeatedly told would come on 29 knowing I hade to have everything out of my old house by 29th. 2pm on the 28th no sorry it will be the 30th, this after asking repeatedly on Thursday and Friday if we were for sure closing 29th. Told yes. Now out 2nd set of movers at 1600$ and 3 days in a hotel for a family all with disabilities which is another 1000$ storage shed for days to store our house in outside shed at 226. So no this was the worst move I've had. Jennifer and her staff were repeatedly helping making calls and trying to get any information from Alex to no avail

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

4 out of 5 Stars
headshot image of Kristofer Doran

Loan Officer: Kristofer Doran

NMLS# 2756903

5 out of 5 Stars

Vishal and Mason were great throughout the entire process. Buying a home for the first time is very stressful but Vishal and Mason made sure to answer every question I had and made the whole process so easy. I would recommend them to everyone I know!

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars

Kollin went above and beyond, he needs a raise because he is a hard worker, diligent, listened, and helped every moment we needed it and readily available; couldn’t have asked for a better loan officer. Grace was so kind and helpful every step of the way. Sean kept us informed and was patient in helping us along the way.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Reece was extremely helpful & professional.

headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

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