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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
76,464 reviews
657 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 76,464 Air Force service member reviews

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5 out of 5 Stars

Justin was always available and incredibly helpful toward our questions and concerns. Him and Amy were very ready to get things moving and not allowing any paperwork to sit. They made it all a smooth transition and allowed for little stress to remain with us.We are very grateful for their help in this time!

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

Dustin, Kaitlin, Colleen, and the whole team were great. Made the process very smooth, will definitely use them in the future.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer Team Lead: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

1.5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer Team Lead: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Photo submission from Vyolette D.

Emmett and the whole team have been amazing!! They have been so kind, helpful, knowledgeable, proactive, informative, and a pleasure to work with!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

Jerry, Jeffrey and everyone else on the team were fantastic! Really made the home buying process super smooth and made everything make sense to me. It was my first time buying a home and they helped ease the nerves of it.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars

Mike Smith and his team were very easy to work with and I would recommend anyone to buy with him

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

Very efficient and nice to deal with professionals!
I would recommend to all my friends and family.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

Tim Saylor and team were great to work with. Tim was so communicative every step of the way, making the seemingly daunting process of buying a home, much easier!! After shopping for quotes, VU blew everyone else out of the water and I’m so happy we chose them. From pre-approval to closing, I felt like they had my back every step of the way!

headshot image of Tim Saylor

Loan Officer: Tim Saylor

NMLS# 2820454

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5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer Team Lead: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

My team was outstanding, Knowledgeable, Professional, Friendly and they were viewed as family when the process was complete and we were moved into our new home. Holly,Tyler, Missy and Drew could not have been more helpful and kind along the way. Robin and I are so grateful for all you have done. Thank You so much.
Michael

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars

The service was excellent, from start to finish.

headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

I cannot say enough wonderful things about Philip and Samantha! They were both excellent throughout my home-buying process. They were caring, attentive, professional, and always willing to answer my questions and provide guidance along the way. Buying a home is a major milestone, and having people who genuinely care about your experience makes such a difference. They made me feel supported, valued, and confident throughout the process. I am truly grateful for their patience, dedication, and outstanding service. I highly recommend Philip and Samantha to anyone looking for a team that goes above and beyond to make the home-buying experience a positive one!

headshot image of Philip Dercher

Loan Officer: Philip Dercher

NMLS# 2736676

5 out of 5 Stars
Photo submission from Ronald B.

The whole process was very smooth. Really enjoyed working directly with Alex. The whole team was great.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

4.5 out of 5 Stars
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars

Veterans United has been TOP NOTCH since the first day I started interacting with Jimmy. In the end, Bailey stepped in and others that made this entire transition go very smoothly.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

The team was always quick to respond, super informative, and overall great to work with. I would highly recommend them.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

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Experience first-hand why 382,262 homeowners give us a perfect score!

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5 out of 5 Stars

Great customer service. Kelly Tolster was there to answer all questions along the way. Highly recommend!

headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars

Malachi Goodman was extremely responsive, helpful, and encouraging throughout this process.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

Had a great team. It was a new learning experience.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

3.5 out of 5 Stars

Veteran’s United service was straightforward and made the process painless for a first time homebuyer.

headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer Team Lead: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars

Excellent service, easy process, great rates.

headshot image of Jackson Franklin

Loan Officer: Jackson Franklin

NMLS# 2773820

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer Team Lead: Dan Hopkins

NMLS# 1525090

4.5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

4 out of 5 Stars

assiging one person to answer about your loan worked

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

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