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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
74,671 reviews
702 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 74,671 Air Force service member reviews

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4.5 out of 5 Stars

The experience overall was great. VU did their thing quickly and were thorough. There were some instances when the process had to pause in the middle of being complete on our end. We worked through it and closing was a breeze. Yes I would recommend VU to a friend; especially to a fellow veteran & family. A big thank you to VU.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars

The process went very smoothly recommend the team I had were professional veterans united agents

headshot image of Brent Kumorowski

Senior Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

If you're a veteran wondering where to start your home-buying journey, I can't recommend Veterans United enough. Buying our first home came with unexpected challenges, but we never had to face them alone. No matter how many questions or phone calls we had, our team—Ben, Patrick, Missy, and Brett—guided us with incredible expertise, patience, and kindness. Their support was instrumental in helping us achieve our dream of homeownership.They also connected us with an outstanding local real estate agent who understood the VA loan process inside and out, making every step feel seamless. We never felt like just another loan—we felt genuinely cared for.Today we're settling into our first home, building a future filled with peace, joy, and community, while our pups are having the time of their lives in their new yard. Thank you, Veterans United, for helping turn our dream into reality. We are forever grateful.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Thanks for swiftly getting done what another lender could not! You made a dream, 4 years in the making, come true!!! I’m forever grateful!!

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

Everyone I worked with was exceptional. As a first time home buyer, the process can seem very daunting. The Veterans United team made sure to answer any questions, helped to keep me aware of the upcoming steps, and always did so with a friendly, knowledgable approach.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

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5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
headshot image of Melissa Seboldt

Loan Officer: Melissa Seboldt

NMLS# 1061400

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Photo submission from Orlando H.

Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

This group of folks are true professionals... and the website is outstanding. The simplicity of the whole experience of my buying my very first home was fantastic. Hey Vet's these are your folks, you will nit go wrong

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Evan and Sara were both phenomenal and helpful. I was overseas during my purchase, and they always made sure I was updated on events

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

4 out of 5 Stars
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

Ready to see for yourself?

Experience first-hand why 372,765 homeowners give us a perfect score!

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0.5 out of 5 Stars

Had to use two different teams. Very unprofessional, lacking knowledge, entered incorrect information that I'm having to go behind them to clean up. Absolutely embarrassing.

headshot image of Ethan Massey

Loan Officer: Ethan Massey

NMLS# 2368783

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars

Ryan and his team were outstanding! Nothing but good things to say about them and the experience!

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars

Phenomenal team with exceptional assistance from start to finish.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars

Jerry and the team were great. We were first time home buyers. He answered all of our questions.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars

The team was incredibly attentive, knowledgeable, and supportive from my very first interaction to the day I closed on a home. They anticipated my needs at every turn, making what could have been a stressful process feel entirely seamless and straightforward. I cannot recommend them highly enough to any veteran looking for a dedicated team that truly has your back

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars

We had a wonderful experience with our team at Veterans United! They were responsive, answered all of our questions, and were such a pleasure to work with as first time home buyers.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars

Easy-to-use, constant communication to stay on top of things.

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars

Don and his team, Levi and Mia, are awesome! They were very helpful and easy to get hold of when I have questions. Very knowledgeable and easy to talk to. Excellent customer service!!! I would recommend them to people I know who would need help in home buying because I know that they will be very well taken cared of. Thanks for making our home buying an easy and enjoyable experience. God bless.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

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