They take care of everything and help you along the way to make the process smooth as possible.
Alex worked vigorously to find me the best mortgage rate given today’s market. THAT was not an easy job.
I want to give a huge shoutout to Alex Herbel for the outstanding assistance he provided. From start to finish, Alex was professional, knowledgeable, patient, and genuinely committed to making sure everything was taken care of the right way.He went above and beyond to answer my questions, keep me informed, and make the entire process as smooth and stress-free as possible. His communication and willingness to help really stood out, and it’s clear that he takes pride in taking care of his customers.I truly appreciate Alex’s time, effort, and professionalism. Excellent customer service is hard to find, and Alex definitely delivered. I would highly recommend him to anyone looking for someone who is dependable, responsive, and willing to go the extra mile.
Emmett and the whole team have been amazing!! They have been so kind, helpful, knowledgeable, proactive, informative, and a pleasure to work with!
Great team to work with and always available if you have any questions. I would definitely recommend the team to anyone that is looking for a lender.
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Veterans United and the team that just helped us did a fabulous job. Obstacles were overcome with professionalism and understanding. To-do's were generated quickly and closed out as soon as the information was provided allowing a seamless progression to closing. Josh,Brian,Derrick and Myles will always have your back and know the business in and out in multiple States
Emmy and everyone else i spoke to were quick efficient and helpful with everything i needed. I never had to wait more than an hour for a text or email response at any point.
They made this process painless and smooth!
Jacob and his team went above and beyond, this was my first time buying a house and I couldn’t have asked for a better team by my side. I never felt alone throughout this process, I had so many questions many that I felt were useless or pointless but asked anyways and they never made me feel like they weren’t important and always answered them quickly! They ensured I had everything I needed and provided me with so much information that I would need throughout every step of the process! I have absolutely no complaints with them and if I ever move down the road I know exactly who I will be using! Jacob even texted me on his day off to congratulate me on closing! That just shows that this isn’t just a job for him and he truly loves what he does and cares about each and every one of us! That spoke volumes to me and I will never forget that! I truly can’t thank them enough!
The whole process was very smooth. Really enjoyed working directly with Alex. The whole team was great.
While the whole team did a wonderful job Tansee Kramer deserves special recognition for her professionalism, expertise in walking us thru the process and for making herself available whenever we had a question whether that was a weekend, nights or even during her PTO.
Thanks!
Scott
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The ENTIRE team was on top of their game. Everyone who I came in contact with was 100 percent professional and dedicated to getting our loan processed. Superb Job!
My entire team great at reaching out and helping. I would recommend them everytime.
These folks were very professional and instrumental in my proceedings of getting a loan.
Excellent job!!
The entire staff is amazing my entire process was seemless and stress free
We have bought and sold many properties over the years, but this was our first time using Veterans United. And this was, by far, the easiest and most straightforward experience we have had! The entire team at Veterans United was responsive, helpful and professional.
Martin Schneider and the Colorado Springs Veterans United team earned a 10 out of 10 from this Veteran. From preapproval through closing, Martin was responsive, clear, and genuinely invested in getting us into our home. He answered emails the same day, explained VA rules in plain language, and gave practical guidance when it counted — including how to handle inspection repairs the right way under VA guidelines, how to structure seller concessions, and how to keep the file moving when the original closing date had to shift for TRID timing. His coordinator kept the file organized and sent timely updates, so there were no surprises. This was a full VA purchase with the usual last-mile document work, and the team stayed professional and calm through Clear to Close. Martin is a fellow Veteran who treats people and the process with respect. I enthusiastically recommend Martin Schneider and the Colorado Springs Veterans United team to any Veteran or military family buying a home.
