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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
73,679 reviews
827 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 73,679 Air Force service member reviews

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5 out of 5 Stars

I stay with Veterans United for the best rates and service I can trust.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

4.5 out of 5 Stars

Veteran's United had

headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

5 out of 5 Stars

Everyone on my team was 100% spectacular and wonderful to work with, I could not ask for anytging better than such a smooth transition with everything. From the bottom of my heart, I truly thank each and every one for their hard work, dedication, communication, and overall perfect and professional actions from everyone, thank you so much!

headshot image of Chris Hodge

Loan Officer: Chris Hodge

NMLS# 2740719

5 out of 5 Stars

To start off, Id give this company a 10+. Ive used Veterans United 3 times now and have never had any issues other than a few minor ones that just come with buying a house. Marlon did a great job making sure things moved along as needed and was ready for funding once closing was done. I would use them again, but sadly this is the last house I will be buying. The team I had to help make things possible did an excellent job keeping me up to date on what was needed and where my file was in the process. I want to thank the whole team for a A+ job they did for me and my wife. Again, Thank all of yall..

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars

Veterans United helped me and my wife get our first condo, and the whole experience was great. They were always checking on me, had fast response times, and it genuinely felt like they wanted the best for us every step of the way. Brandon was very friendly and helpful—he searched through different home insurance options, gave moving company recommendations and price matches, and helped with internet, electric, etc. Stephanie at VU went above and beyond when I had some trouble with my credit scores—she was always checking in, processing documents quickly, and it really felt like she was rooting for us to make it to closing. Matt Landis was our go-to guy and always explained things when I didn’t understand or had questions. He’s very knowledgeable and really set the tone for all the great people there. Overall, what stood out most was the customer service—always friendly, always there, and very helpful.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars

Yes this process was very easy overall and Matt’s guidance made sure it never skipped a beat.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

4 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars

Nick is the absolute best. This is the second home purchase he has assisted us with and made the process easy for both. Although we have never met in person he has always treated us as a friend not a client. His efforts have allowed us to finally purchase our forever home and for that we are extremely grateful to him.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

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5 out of 5 Stars
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars

They are very helpful in all areas of home buying and in all aspects of moving long distance and the importance of coordination between selling and buying.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars

Felt like they did everything without any input from me! Outstanding!!!
All their recommended services were also very helpful and time savers.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

4.5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Laura Wilson

Loan Officer : Laura Wilson

NMLS# 2416449

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars

Randee, Jasin and Julie were all incredibly helpful. Buying a house adds a lot of stress and worry, but the three of them absolutely helped with making the process as easy as possible. I really look forward to hopefully working with Randee again for my next house.

headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars
headshot image of Ashley Palmer

Loan Officer: Ashley Palmer

NMLS# 2774419

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

Ready to see for yourself?

Experience first-hand why 367,287 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
headshot image of Katelen Schnell

Loan Officer: Katelen Schnell

NMLS# 2715755

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

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