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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

156,253

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Showing all 20,507 Air Force service member home purchase loan reviews

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5 out of 5 Stars
Would Recommend

Kris and Kathy were both effective and responsive, genuinely looking out for my best interest I would highly recommend them to anyone able to use VA

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

I would not hesitate to use Veterans United again. I would also recommend Veterans United to anyone that is a veteran.

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend
Photo submission from Tyler H.

If you'e reading this, don't buy a home with anyone else! Veterans United is the only place you need! They took care of everything and got me into a new home in 24 days! Thank you!

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Veterans United was by far the best home purchase experience we’ve had (we’ve purchased 4 other homes).Always returned calls, very good at explaining the process. Highly recommend.

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Great experience! Open lines of communication throughout the entire process.

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

From the start everything went very well. In fact we closed 8 days early.

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

This is our second home loan through Veterans United. We're really thrilled to be in our new condo and the whole process from beginning to end was very organized and efficient.

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Excellent team at Veteran's United! Buying a home can be a stressful and daunting process but Veteran's United made it easy for my wife and I. We went into the process with very little confidence, but that all changed when our loan officer (Dylan) carefully explained the process and worked with us to set our minds at ease.

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Branch Manager: Kimberly Heinen

NMLS# 389166

5 out of 5 Stars
Would Recommend

The loan process can be both confusing and time consuming. Veteran's United was with us every step of the way and guided us from initial contact to closing. We are very grateful to them for helping us purchase our first home and would definitely recommend them to fellow Veteran's.

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Great experience with Veterans United. Truly represented Veterans in a proud way. TEAM-WORK at it's BEST. Very, friendly, courteous and professional at all times. Always a delight to speak with anyone of the team membersGREAT JOB EVERYONE!

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
Photo submission from Richard C.

I would advise and have advised any Veteran to allow Veterans United Home Loans to use their Mortgage Services. Professional Staff that is well trained to take you through the process in a error free, sometimes difficult system. Thank you so much to Rob, Kristy and Alyessa.

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United. Mark Sexton was the best loan officer I could ever imagine. I really feel we would not have been successful in purchasing such a nice home without Veterans United. This company made the whole process easy as it could be and seamless. I have heard horror stories about other companies. This company is the BEST for veterans. Cannot say enough good things about them. HIGHLY RECOMMENDED.

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend

Loan Officer: Steph Buckridge

NMLS# 1035470

4.5 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

The only issue that I had was that some of the documentation had to be resubmitted several times. My main issue was with Equifax verifiers. They miscommunicated information which caused a delay in closing by several days. Overall, Veterans United was GREAT!

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

Great team to work with. Very friendly and caring to meet my loan requirements.

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Great customer service with an easy to follow Things To Do online!

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
Photo submission from Kristen P.

So happy with my experience with Veterans United. Not only did they provide the most competitive rates, they treated me with value and respect. The entire process was so easy! The online portal was easy to navigate and our loan specialist was very responsive and professional. Beyond satisfied with my experience & hope to use them again in future home buying!

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

I just received a notice saying my mortgage has been bought by PennyMac. I do not remember being told about the possibility of my mortgage being bought by some other company. I do not even know yet if this is valid. If it is , it would be nice to be warned that it could happen.

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
Would Recommend

I would highly recommend using Veterans United to get through the VA loan process. They are knowledgeable and made the process very easy to get through. I am a proud homeowner thanks to them.

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Best overall experience by far! Mr Perez exceeded all my expectations. His professionalism, patience, expert knowledge and diligence is impressive. This is not my first, second nor third home purchase. He delivered personal but professional service to me as a customer, treated me as a family member. Mr Perez, gave me honest advice and information that was in MY best interest. My next purchase and whether it’s for myself, family and/or friends I will always recommend Mr Perez. This purchase was special to me as I progressed in this journey, I did not feel alone. I trusted Mr Perez and the team with this process and there are no words express my gratitude to him and to Veterans United. This was meant to be...thank you so much.

Loan Officer: Paul Perez

NMLS# 1538950

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See all 156,253 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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