I’ve tried to buy a house a few times in the past with other agencies and I regret that the veterans united team that worked with me was absolutely amazing they would reach out to check and make sure I didn’t need anything and anytime I had a question I was about to get an answer almost immediately they have made this experience amazing
Working with Seth & his team was Awesome!
Dustin, Rebecca, Rachel, and their entire team made this very stressful process streamlined, as comfortable as possible, and most importantly, ACTUALLY POSSIBLE. Thank all of you from our family to yours for the help with our gorgeous new home!
Emmett and the whole team have been amazing!! They have been so kind, helpful, knowledgeable, proactive, informative, and a pleasure to work with!
This is the second time I’ve worked with Katie Smith and her team at Veterans United, and both experiences were wonderful from start to finish. The first loan went so smoothly that I didn’t hesitate to come back, and this time was every bit as good. They were always there when I needed them, quick to answer my calls and questions, and they explained every step in plain, easy-to-understand terms so I never felt lost or overwhelmed. Whenever an issue came up, Katie handled it calmly and made it easy to work through. As a veteran, I truly appreciated the patience, kindness, and respect they showed me along the way. I would gladly recommend Katie Smith and Veterans United to any veteran looking for a home loan, and I wouldn’t go anywhere else. Thank you, Katie, for making it a great experience not once, but twice!
Extremely helpful, knowledgeable, respectful, and timely assistance from all involved. Time zone and work schedule differences were respected making everything pleasant!
My loan team was very helpful the entire step of the way from pre-approval all the way to closing . They answered any questions I had, and I had a lot. I know I probably was irritating at some point. Definitely recommend to other Veterans. They are the real deal you will not be disappointed.
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All who work at Veterans United are very helpful. They are positive and professional. I would definitely recommend Veterans United.
Made buying easy and were very communicative with every step of the process
The whole process was very smooth. Really enjoyed working directly with Alex. The whole team was great.
This actually was the easiest home purchase ever. Seriously. My stress was zero and VU worked with me. Victoria's team is excellent and a BIG THANKS to you all when I was on the Al-Can highway; completely out of range via phone. Everything still worked out!
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This is our second time using Veterans United, and once again, they exceeded our expectations! To all my brothers and sisters in the veteran community, I highly recommend Veterans United for your future home-buying needs.A special thank you to Toni M., Tiffany K., Britany L., and Moya B. for going above and beyond for us throughout the entire process. Buying a home and preparing for a move can be stressful, but their professionalism, patience, and genuine care made the experience so much easier.It's refreshing to work with people who truly care about you and your family, not just the transaction. We couldn't be more appreciative of everything they did for us.Thank you, Veterans United, for taking care of us once again!
I can’t say enough great things about Katie and Caroline! From start to finish, they were absolutely phenomenal to work with. Both were incredibly proactive, staying on top of every detail, keeping me on track with requirements, and making sure I understood exactly what was happening at every stage of the process.Their communication was outstanding. They checked in regularly, answered every question I had, and took the time to explain everything clearly. I never felt like I was left wondering what came next or where things stood.I’ve been through the home buying process before, and I can confidently say this was the easiest and smoothest experience I’ve ever had. That is a direct reflection of Katie and Caroline’s professionalism, dedication, and genuine commitment to their clients.Buying a home can be stressful, but these two made the entire process feel effortless. I couldn’t have asked for a better lending team, and I would absolutely recommend them to anyone looking to purchase a home. Thank you both for making this such a fantastic experience!
We appreciate every one that helped us in this process. They were professional and kind.
The entire staff is amazing my entire process was seemless and stress free
I am very grateful for the team that I had assisting me through my homeownership journey. Sheldon & Dustin made the process smooth & were very reliable. The communication between the entire team was amazing & I was kept in the loop every step of the way. I purchased my home while deployed during combat & they still made me feel at ease & educated/assured me throughout the entire ordeal. I used an online notary to appoint my power of attorney due to the lack of mailing capabilities at my location. My only reason for not making this a 10 out of 10 was due to my interest rate increase once I received my final closing disclosure. I was under the impression that my quoted rate was locked when it, in fact, was not. Either way, Sheldon reassured me that you "marry the home & date the rate" & that I can access the VA IRRRL in the future. I got preapproved early to gauge what I would be approved for & I was able to increase my preapproval amount after I paid some debt off. All in all, I am very pleased with being able to purchase my first home through Veterans United & I hope to work with Sheldon again in the future!
I honestly had a phenomenal experience with Veterans United. They made the buying process extremely easy, answered any questions I had immediately via phone or quick replies in email. It only took 30 days to close from the moment we found our new home. My wife and I were very impressed!
The VU team was great! There were some communication challenges with the loan coordinator. However, both the Loan Officer and Loan Coordinator worked with me to ensure the loan was closed successfully!!
