Kayla was wonderful! All loan services were over delivered. We were kept informed about every step in the loan process. Veterans United is very professional and can be trusted to deliver all services needed to complete your VA loan.
Thank you all for a job Well Done!
Other than the appraisal delay issues everything and everyone was amazing!!! Thanks so much!
The entire staff is amazing my entire process was seemless and stress free
It was a pleasure working with Adam and is team. Makes the process simple and straightforward. Thank you.
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Josh has been amazing all the time. He is the reason I keep coming back to VU.
They made the entire process remarkably easy . They explained every step clearly and took care of everything. I definitely recommend them.
Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!
Great communication. Always ready to help and answer any questions.
The whole process was very smooth. Really enjoyed working directly with Alex. The whole team was great.
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Experience first-hand why 376,825 homeowners give us a perfect score!
I was very happy with the loan process, however i had one small bump in the road. in the middle of getting everythign together the loan team found out i had a well and then required a well test on top of the pest inspection. Neither of these would be a problem if they had just let me know up front that this was needed. I would encourage the team to ensure that for future cusotmers, that they make sure these items are addressed in the very beginning of the process.
The agents and whole loan team are great. very professional and knowledgeable in helping any qualified veteran with the purchase of a home. Thank You Sincerely
Darby R. Long
new home owner
Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.
The loan process was very confusing. What was the most frustrating part for me was your loan officer insisting that my debt be paid off through escrow. I wanted to pay it off immediately but not allowed. This cost me more than a month's interest charges on my substantial debt and then I find out that escrow doesn't payoff these debts electronically and uses paper checks! This adds at a minimum another week of interest charges! Escrow closed 5 days ago, and my debt still hasn't been paid. Also of consequence is the fact that my credit score will not be upgraded for another month! B>S>!
