Where to start... First of all, Melissa and all her team did an outstanding job in helping us get our new home in San Antonio! Thanks to all... Oh, wait a minute now that we live in Texas now we should say "Thanks Y'all!!"
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
Top notch service
I had the pleasure of working with Minna and Jen for this process. We found an amazing home, the team was very active and responsive for our requests, and they really fought for every penny. Couldn’t recommend more, thank you so much Veterans United for helping our family find its wonderful home!
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When I started the process to by my home I was nervous! I was especially nervous about financing. Scott was the first person I talked too. First thing he said was you can do this! Everything on Veterans United's end was spectacular. Scott kept in constant contact with me. When he wasn't available his supervisor Mason stepped in. When things got rocky with my city's point of sale inspection they never abandoned me. Scott listened to me vent and always reminded me that it would work out. I would have done this a long time ago if I knew this team was there. My situation was different since I was coming from a lease to own, but they took that in stride and now we have our home. I can't say enough great about Scott and Mason and all the people I worked with at Veterans United.
Everyone was kind and helpful and responded quickly
Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!
What impressed me most about Shane is that he knew when not to press. I was very unsure whether or not I wanted to purchase a home when I sought preapproval. He never made me feel pressured, allowing me to proceed at my own pace. Then once I was ready, months later, so was he. Every step was smooth and professional. Derrick fully explained various options, and walked me through the numbers so that it was easy to understand. Loved my experience working with this team! Hope to have them in my corner on my next purchase!
We just want to say, THANK YOU!! If we could give you a 20, we would do that!
Yes, this process was a little stressful. All the way through the process though, the realtor, the loan officer, concierge, and loan coordinator were very helpful. We really appreciate all the work everyone put in to get us our new home.
God's blessings to you all for continuing to serve our veteran's needs.
Sincerely Commodore and Carolyne Campbell
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The entire staff had knowledgeable and efficient. It was a pleasure working with them.
The team was great they explained everything during the process.
The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
Aaron Guinn provided the most exceptional home buying experience! The buying process can definitely be a very overwhelming and stressful process. United Veterans has so many options and assistance offered to Veterans in order to ease that process. Aaron made that come to full terms and always, yes, always went above and beyond the call of duty. He is the epitome of customer care, not just service. He was our go to for everything, to include concierge. He knocked out the middle man and made things convenient and effortless. If he didn't have an answer, he not only found it, he made it happen. He saw us through from start to finish without ever missing a step! When things appeared to become frustrating, he eliminated it quickly and efficiently. Aaron didn't just speak words of care, he gave it endlessly. No lies or false promises, he delivered every time, serving with total integrity with the customer needs at the helm. This is what Veterans United does. Nothing but the best for those who served, they serve because we served. If you're looking for a quality stellar experience with the best that is out there, United Veterans is it! Look no further, you won't regret it! Thanks Aaron Guinn and Veterans United!🇺🇲....From two Veterans who proudly served, Jackie and Cliff Dunn.🙂🇺🇲
Jamie and Chad are awesome, has been great working with them.
Absolutely outstanding experience with Veterans United. My team went above and beyond every step of the way. Their communication was incredible — most of my questions were answered within the same hour, and they always made sure I understood the process completely. The amount of knowledge, support, and professionalism they brought made the home-buying experience smooth and stress-free. I truly felt like they cared and wanted the best for me. Could not recommend them enough.
