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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
75,792 reviews
692 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 75,792 Air Force service member reviews

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5 out of 5 Stars

Kayla Prewitt was outstanding and so was Mitch. I recommend your company to friends and family

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
headshot image of Wade Howser

Loan Officer: Wade Howser

NMLS# 1962584

5 out of 5 Stars

Garrett McGowan Provided exceptional customer service and genuine support throughout the entire process . Thank you Garrett and the entire team !

headshot image of Garrett McGowan

Loan Officer: Garrett McGowan

NMLS# 2795100

4.5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

The Veterans United team helped me every step of the way. Home buying can come with a ton of emotions and uncertainties but Spencer and his team assured me about getting a great deal. This would t be possible without them. They are a one stop shop for home buying!

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars

I could never imagine buying a house without having had Ryley and the Veterans United Team. Their communication, transparency and hard work made the whole process smooth. Ryley spent over 2 months working with us, and he's such a pro. We're very fortunate to have chosen Veterans United, and I'd 100% recommend them to any Veterans out there wanting to purchase a home.

headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars

Absolutely. Here’s the entire regenerated review, incorporating Nicole, Ashley, Julie, Liam, and the overall Veterans United experience without sounding canned or overdone.Overall Veterans United ReviewMy experience with Veterans United was absolutely outstanding from beginning to end. Purchasing this home was a major milestone for me and my family, and the entire team made what could have been an overwhelming process feel organized, understandable, and achievable.Communication throughout the process was excellent. Whenever I had questions or concerns, I received clear answers and knew what needed to happen next. I never felt like I was navigating the VA home-buying process alone.Nicole and the lending team were phenomenal. They were knowledgeable, professional, responsive, and worked hard to keep everything moving toward closing. Nicole was there throughout the process answering questions, explaining things clearly, and helping make sure we successfully got across the finish line.Ashley was incredibly helpful as well. She consistently followed up with me to make sure I stayed on top of my checklists and cross-referenced everything to ensure nothing was overlooked. That level of attention to detail and follow-through was extremely valuable, especially with how many moving pieces are involved in purchasing a home.Julie was an amazing real estate agent and advocate throughout the home search and purchase. Having someone knowledgeable in my corner who understood what my family was looking for and helped us navigate the process made a tremendous difference.Liam with the Home Buying Concierge was outstanding as well. He was professional, responsive, and genuinely helpful with the additional details involved in preparing for and transitioning into our new home. Having that additional layer of support made the overall experience even better.What impressed me most about Veterans United was the teamwork. As a veteran, the best comparison I can make is to a military fire team—everyone had their individual role and responsibility, but everyone was working together toward one common goal. Nicole, Ashley, Julie, Liam, and everyone working behind the scenes communicated, followed through, and handled their respective pieces of the process while keeping the overall mission moving forward.That common goal was getting my family into our home, and they accomplished it. At no point did it feel like I was being passed from one department to another and left to figure things out myself. It felt coordinated. When something needed attention, the right person stepped in, and the team kept moving toward closing.Finally receiving the keys made everything come full circle. For me, this wasn’t simply a transaction—it was a major milestone for my family. I’m genuinely grateful to everyone who helped us reach it.Finally closing and receiving the keys to our home made all of the work worth it. I am extremely grateful to Nicole, Ashley, Julie, Liam, and everyone else behind the scenes who played a role in making this possible.I would absolutely recommend Veterans United to fellow veterans and military families looking to use their VA home loan benefit. 10/10 experience. I would gladly work with this team again. Thank you for helping my family achieve such an important milestone and become homeowners!Home Buying Concierge — LiamLiam was outstanding throughout the process. He was professional, responsive, and genuinely helpful with the many details that come with preparing for a new home. He followed through when I needed assistance and helped make the transition easier for my family. Having a dedicated Home Buying Concierge was a valuable addition to an already excellent experience. I greatly appreciate Liam and everything he did to help us along the way.For the ratings shown on your screen, based on what you’ve described: Veterans United 10/10 → Yes, recommend; Real Estate Agent 10/10; Home Buying Concierge 10/10.

headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Hanna is the best. 10/10 would work with here again!

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

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5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars

This is our second home purchase with Veteran's United. Like the first, the second went extremely smoothly! Tim and Brandon are extremely knowledgeable and professional. Love this team!

headshot image of Timothy Wuest

Loan Officer Team Lead: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

Aaron Rand and his team were phenomenal! We had a quick turn around to close to secure the home we wanted and Aaron and his team got it done! They were super helpful every step of the way and made the process as efficient and stress free as possible. Couldn’t recommend them any more highly.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

This team, highlighting Daniel, was on top of every update in the best way. Perfectly walking the line between persistence and annoyance, it was what I needed in order to close this deal with my busy life and schedule. It’s my second time with Veterans United. If need be, there will be a third.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Photo submission from Sumnima B.

Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

This is the second time I have used Veterans United to purchase a home and the process just got better since 2014.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars

Everyone was above and beyond!! All were a pleasure to work with. 🙂

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

4.5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer Team Lead: Jonathan Beahan

NMLS# 181325

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5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

Amazing experience. I’m a first time home buyer and they made the process smooth and easy. They were ready and willing to answer any questions I had about anything to do with the process.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars

Veterans United is the best. Matt and his team are awesome. Thank you for everything. We just love, love our new home.

headshot image of Matt Fischer

Loan Officer: Matt Fischer

NMLS# 1862265

4.5 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Michelle was absolutely amazing from beginning to end! She made what could have been a stressful process feel simple, smooth, and honestly almost effortless. She was incredibly professional, knowledgeable, and caring throughout the entire process.One of the things we appreciated most was how thoroughly she explained every step. We never felt confused or left wondering what was happening because she made sure we understood the process and kept us informed along the way.She truly put in the work for our family. She went above and beyond to make sure our financing was structured in the best possible way and worked hard to find every opportunity available to us. She knew her numbers, knew the VA loan process, and made sure we understood our options. Her attention to detail and dedication made a HUGE difference in our experience.What could have been an overwhelming process turned into an amazing experience because we knew we were in good hands. She genuinely cared about getting us to the finish line and making sure we were comfortable with the outcome.Michelle is truly a GEM! 💎 If you are looking for a loan officer who will advocate for you, explain the process, do the homework, and work hard to make the numbers work in your favor, I highly recommend her. We are incredibly grateful for everything she did for our family and couldn't be happier with our experience! 🏡❤️Thank you, Michelle, for working so hard for us and making our home-buying journey such an amazing one! ⭐⭐⭐⭐⭐

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars

Made home buying a lot less stressful

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

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