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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
76,009 reviews
546 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 76,009 Air Force service member reviews

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5 out of 5 Stars

They were exceptionally helpful, making my experience seamless and helping me secure my loan.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

4.5 out of 5 Stars
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

Everyone at Veterans United has been excellent. Especially Ellis

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
Photo submission from Vyolette D.

Emmett and the whole team have been amazing!! They have been so kind, helpful, knowledgeable, proactive, informative, and a pleasure to work with!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

Fast

headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Special care thru the entire process.

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

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5 out of 5 Stars

after messing my paperwork all up, this team worked overtime to get me financed.

headshot image of Moya Brown

Loan Officer Team Lead: Moya Brown

NMLS# 1493916

5 out of 5 Stars

Josh and his team went above and beyond for my family to close on our home. We had another lender and things were just not working out so we reached out to veterans United and they closed the deal in two weeks which was honestly a miracle. They were always in communication with us about next steps and reaching to out to everyone that was needed to make this happen and now we have a place to call ours thanks to Josh and his team! We will be forever grateful for the work they did and how kind and compassionate they were as well!

headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Jacob and his team are awesome. So smooth and clear information.

headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

4.5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer Team Lead: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Photo submission from Ronald B.

The whole process was very smooth. Really enjoyed working directly with Alex. The whole team was great.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
headshot image of Luke Kindle

Loan Officer: Luke Kindle

NMLS# 2826181

5 out of 5 Stars

The whole team at the VA was great, answered all my questions, and communicated well. Jeff was amazing, and I 10/10 recommend him to anyone.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

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Experience first-hand why 379,808 homeowners give us a perfect score!

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5 out of 5 Stars

Great experience once again with the VU team! I wouldn't go anywhere else!

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars

We had a great experience working with Veterans United! As first time homebuyers, we anticipated feeling overwhelmed with the home buying process. However, Danielle made everything run smoothly and stress free. She was always responsive and extremely knowledgeable, and we appreciated the time she took to explain things to us so we felt confident in our decisions moving forward. Thanks to their efficiency and hard work we were able to close on our home right on time, and in much less time than we thought possible! We would highly recommend the Veterans United team to anyone!

headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

5 out of 5 Stars

I want to give a very special thanks to my loan team, Jake and Natascha!From the very beginning, Jake always came across as someone who was honest, trustworthy, and genuinely committed to helping us. He was always willing to make time to answer my questions and explain things along the way. As a first-time homebuyer, there was so much I didn’t understand about the process, but Jake took the time to break everything down in a way that was easy for me to understand. His patience, knowledge, and guidance gave me confidence throughout the entire process.Natascha was equally amazing and was always there to make sure we stayed on track for closing. She went above and beyond to find solutions and help process documents that were challenging for us to obtain. Thank you, Natascha, for your patience, persistence, and dedication in helping us get across the finish line!I truly cannot say enough about these two incredible professionals. Jake and Natascha played such an important role in helping us achieve one of my proudest moments—becoming a homeowner.Thank you, Jake and Natascha, for everything you did for us. We are incredibly grateful to have had you both on our team!

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars

Veterans United has now helped me through two home purchases — one in 2017 and one in 2026 — and both experiences were exceptional. I specifically returned to Veterans United because of the positive impression Garet made the first time around. He is one of the few loan officers who truly understands the complexities of Air National Guard employment, especially when dealing with multiple or unconventional duty statuses.On both occasions, Garet worked closely with me to navigate the VA’s income and employment verification requirements, which can be a difficult scenario for reserve component homebuyers. He explained exactly what was needed, helped me organize the documentation, and ensured everything was submitted cleanly and correctly. Income verification is one of the most pivotal parts of VA underwriting, and Garet handled it with precision and reliability.This time around, Garet also guided me through the process of buying down my VA interest rate. The way he structured it was extremely helpful — clear explanations, accurate cost breakdowns, and a smooth execution. The buydown was applied correctly, and the long‑term benefit was immediately noticeable. On top of that, my cash‑to‑close number became more and more optimized as we moved through the final stages. We ended up overestimating the amount needed to close, which is the best possible outcome. Walking into closing with more than enough funds — instead of scrambling — was a great feeling and a testament to how well the loan was structured.The entire Veterans United team was responsive, professional, and proactive throughout the process. Communication was clear, expectations were set properly, and every step moved forward without friction. ShaNiece was outstanding as well — always ahead of the curve, always keeping me informed, and always making sure things stayed on track.This was one of the smoothest, most organized homebuying experiences I’ve had, and I would absolutely recommend Veterans United to anyone looking to buy a home.

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars

Stephanie and Madison made the process as easy as possible and always communicated with answers in a timely manner. Great job team!

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars

very easy hands off process and all the people work well with us

headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

4 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

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