Great, easy to talk to. State don tip of things!
Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.
Jeremy and the rest of the crew were amazing. They really took the time to keep me informed every step of the way!
Brice gave us great guidance from the beginning and answered questions even late into the evening. The entire team was professional, helpful, and quick to respond, landing us in a beautiful new home!
Audrey McFadden is difficult to work with. She muddies the process. Many of her communications were unclear
This is an amazing company. You work with a team of experts who truly care. Charles and his team worked so hard for me. They treated me as someone who mattered. I'm so glad I used them. They are experts in dealing with us Veterans. I really can't say enough good things about them and my team.
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The process was smooth and everyone was professional
Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.
Kelsey made this process very hard. There were many times that I asked a specific question and she answered in regards to something else. She would make changes and send me screenshots of a document as proof of her change, but if she had scrolled down one more page she would have seen her change was erroneous, but it took me calling her out and showing her the error. I was asked to pay more for an appraisal, however upon my research it was found that wasn't even something myself or the lender could approve it had to come from the VA and would be paid by the seller and that there was an official request form. This is something the lender should have looked into prior to requesting I pay more. I requested an earlier close date and nobody from the team responded to me saying it could happen. The only indication I had that it was happening was because I received a todo to change my HOI effective date. There were times I had uploaded documents and later Kelsey would ask for them and then say she didn't see I had uploaded them. I am not sure if she is new, but it definitely seems like she could use some training and learn to communicate better with the person trying to get the loan.
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Superb and professional service from start to completion!
Steve was absolutely amazing and a pleasure to work with! Easily would recommend him and veterans united to friends and family for future home loans.
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
Great to work with. They go out of the way to explain the process every step of the way. Always there to answer our questions. Very professional.
It was a stressful process, nonetheless Corey got us on the right track and lower APR, he put in the work 🙏🏼🙏🏼
