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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
76,457 reviews
728 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 76,457 Air Force service member reviews

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5 out of 5 Stars

My team was outstanding, Knowledgeable, Professional, Friendly and they were viewed as family when the process was complete and we were moved into our new home. Holly,Tyler, Missy and Drew could not have been more helpful and kind along the way. Robin and I are so grateful for all you have done. Thank You so much.
Michael

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer Team Lead: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

The service was excellent, from start to finish.

headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

I cannot say enough wonderful things about Philip and Samantha! They were both excellent throughout my home-buying process. They were caring, attentive, professional, and always willing to answer my questions and provide guidance along the way. Buying a home is a major milestone, and having people who genuinely care about your experience makes such a difference. They made me feel supported, valued, and confident throughout the process. I am truly grateful for their patience, dedication, and outstanding service. I highly recommend Philip and Samantha to anyone looking for a team that goes above and beyond to make the home-buying experience a positive one!

headshot image of Philip Dercher

Loan Officer: Philip Dercher

NMLS# 2736676

5 out of 5 Stars
Photo submission from Vyolette D.

Emmett and the whole team have been amazing!! They have been so kind, helpful, knowledgeable, proactive, informative, and a pleasure to work with!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

4.5 out of 5 Stars
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars

Veterans United has been TOP NOTCH since the first day I started interacting with Jimmy. In the end, Bailey stepped in and others that made this entire transition go very smoothly.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

The team was always quick to respond, super informative, and overall great to work with. I would highly recommend them.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

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5 out of 5 Stars

Great customer service. Kelly Tolster was there to answer all questions along the way. Highly recommend!

headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars

Malachi Goodman was extremely responsive, helpful, and encouraging throughout this process.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

Had a great team. It was a new learning experience.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

3.5 out of 5 Stars

Veteran’s United service was straightforward and made the process painless for a first time homebuyer.

headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

5 out of 5 Stars
Photo submission from Ronald B.

The whole process was very smooth. Really enjoyed working directly with Alex. The whole team was great.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer Team Lead: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars

Excellent service, easy process, great rates.

headshot image of Jackson Franklin

Loan Officer: Jackson Franklin

NMLS# 2773820

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer Team Lead: Dan Hopkins

NMLS# 1525090

4.5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

I cannot stress enough how incredible my experience with Veterans United was. Customer service perfection. Everyone on my assigned team was extremely friendly. They literally sent me a care package with some really nice stuff. There are so many more benefits I haven't mentioned.
I will never buy another house without VU and will recommend VU to every veteran I know.

headshot image of Chris Hodge

Loan Officer: Chris Hodge

NMLS# 2740719

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Experience first-hand why 382,228 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer Team Lead: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

Vetrans united was excellent, Joel Smith and his team were outstanding, always there to answer all my questions, wich were not easy ones as I was located in Spain. I would recommend United Veterans to any vetran who wants to buy a house.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer Team Lead: Stephen Bash

NMLS# 2030081

4.5 out of 5 Stars

Jason Bals and his team did a great job supporting me through my home purchase. We went from offer to close in two weeks and I don’t think it gets better than that, I don’t think. Thank you Jason!

headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars

Rob and everyone were great
Very professional and courteous
We would recommend Veterans United
Job well done!!!!!
Roy B

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

4 out of 5 Stars

assiging one person to answer about your loan worked

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars

We truly cannot say enough amazing things about Madison at Veterans United! From start to finish, she was absolutely incredible to work with. Buying a home can be stressful, but Madison made the entire process so much easier with her kindness, patience, and constant support. She was always there to answer our questions, keep us updated, and make sure we felt comfortable and confident every step of the way.What really stood out to us was how much she genuinely cared. We never felt like just another client, and she always went above and beyond to make sure everything went as smoothly as possible. Having someone so knowledgeable, dependable, and supportive throughout such a big milestone meant more to us than she probably realizes!We are beyond grateful for everything Madison did to help us get into our new home. Veterans United is so lucky to have her, and we would recommend her to anyone looking to buy a home! Thank you again, Madison, for everything! ❤️

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

I was recommended to Veterans United Home Loans by my brother who is also a veteran. My home ownership journey has been a very challenging one to say the least. But as soon as I signed up with Veterans United Home Loans, they walked me through the prequalification preapproval and approval steps. Justin and his team played an instrumental role and changing the lives and the lifestyle of my family. I couldn’t be more grateful!

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

0.5 out of 5 Stars

Too much BS plus this is my 6th home and I have never had to pay out as much as I did would never recommend your company and as soon as I can I am going to refinance with another company

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

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