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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
73,510 reviews
790 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 73,510 Air Force service member reviews

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4.5 out of 5 Stars

The most frustrating part was the number of times I had to review the closing documents

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars

Daniel and the people at Veterans United were all aces!

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars

Taylyn and team were outstanding, professional from start to finish. I would definitely recommend them over and over. They did an outstanding job…I can’t give enough praise to Taylyn and team. Thank you

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars

Danielle and LeeAnne and the whole gang were quite simply awesome. This was the best experience ever.

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars

I have bought 5 homes in my lifetime, this was by far the best buying experience!!!!!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

4 out of 5 Stars
headshot image of Thomas Hall

Loan Officer: Thomas Hall

NMLS# 2466750

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5 out of 5 Stars

The folks at Veterans United did an unbelievable job for me. Their communication was clear and they were extremely prompt in responding to any questions I had.Very glad I chose to go with Steve and Anna and the rest of the crew, they made the experience simple, quick, and painless.Highly recommend and will work with them again in the future!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4.5 out of 5 Stars

Exercising patience is essential when navigating the loan process with Veterans United Home Loans, as it helps ensure a smooth and successful outcome. I have already recommended their services to three of my fellow service member

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Brock R. Was outstanding to work with! He went above and beyond because he cares and enjoys helping others, that’s hard to find these days.

headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

Team was amazing 100% would work with them again

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

I would specifically point to Kelsey Riggs and Shari Wooldridge who BOTH handled my home-buying process with expertice and patience

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

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5 out of 5 Stars
headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars

John and Hope were amazing throughout our home buying experience. They answered any questions to the best of their abilities and set me up with a great real estate agent. I appreciate everything they did.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars

Process was made easy. If I had a questions it was answered promptly. If it was something they wasn’t sure about they would find out and respond immediately. United veteran’s Team Ken and Jenny were awesome to work with. Would definitely look forward to working with them again in the future if needed. I would highly recommend them.

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars

Wyatt from the beginning made home-buying easy. His knowledge, care for details, and explanations made me and my family feel absolutely comfortable throughout this process.I asked Wyatt at least 100 questions throughout my home-buying experience and he was able to expertly answer them all with no issues. Topics such as disability ratings and benefits, mortgage rates, lender credits, closing costs, and the list goes on and on. He made me feel like I never asked a dumb question (even though I had a few) and if he was busy would always get back to me as soon as he could.Not only would he answer every question I had but he would take the time to truly explain every question. I never once felt like I didn’t understand what was going on in any of the phases of home-buying. From pre-approval to closing I felt like I was part of Wyatt’s family and a priority as Wyatt would answer my calls (even on the weekends) and would take hours of his day to truly break down the fine details of any topic. And if I still didn’t understand something he would fine new ways to present the information so that I eventually could.Wyatt was absolutely incredible to work with and I can’t honestly recommend him enough. The last thing I wanted throughout this home buying process was a ton of stress as I recently separated from 12 years of active duty service and I already had enough on my plate between having a new baby, finding a job, and Wyatt did exactly that by making not only this process stress free but honestly comfortable all the way throughout.Thank you Wyatt from Dorina, Noah, and I. We truly appreciate all of your hard work, late nights, and calls on the weekend to make our home buying experience truly easy and unforgettable as we found our dream home!

headshot image of Wyatt Robertson

Loan Officer: Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

My whole team was amazing! The entire process from pre-approval to closing was fantastic. They talked me through every step and made sure I always knew what was going on. I have no complaints and would absolutely use them again.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

Marty was amazing and took care of us the process was super easy and we are very happy with the service we received. Would highly recommend Veterens United home loans. This was our second time using VU to buy a home.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars

Megan Martin was great to work with and always promptly responded to all of our queries and concerns through email, phone calls and text messages! Overall we had a stress-free experience!

headshot image of Megan Martin

Loan Officer: Megan Martin

NMLS# 2741062

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