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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
73,344 reviews
779 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 73,344 Air Force service member reviews

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5 out of 5 Stars

Everything was great but one thing I did find to be a slight bother is the time difference. Im two hours behind and I feel that may have lead to some small delays in communication throughout the process. This is to no fault of the team members, just circumstantial, but I thought it was worth a mention.Beyond that, I felt the team to be very attentive in assisting me along the way.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars

They help me in every step of the process

headshot image of Anna Provin

Loan Officer: Anna Provin

NMLS# 2736701

5 out of 5 Stars
headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

4.5 out of 5 Stars
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars

Veterans United was great to work with and made the process very easy. We had help at every step of the way. I would definitely recommend.

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars

Andy, Kayla and Trey made an amazing team to work with. I’ve spoken even with my realtor and other people involved with the sale and the feedback is that this team gives the vibe of small company teamwork and collaboration but has the backing to get the better rate. Anyways I’m super happy with how everything turned out and I hope to work with Andy and his team again in the future.

headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

4.5 out of 5 Stars
headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

5 out of 5 Stars
headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

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5 out of 5 Stars

The communication and follow-up from Aaron and his team was amazing.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

4.5 out of 5 Stars

The only item I would ask is you improve full disclosure of all fees. The VA funding fee was a surprise I did not know about. It is a simple full disclosure suggestion.

headshot image of Philip Dercher

Loan Officer: Philip Dercher

NMLS# 2736676

5 out of 5 Stars

Scott and the team are great. So thankful for them!

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

The communication with the team was fantastic. Every question was answered if there ever was one. It felt like they cared about us throughout the entirety of our home buying process. Highly recommend.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Chris Robinson was amazing every step of the way.

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars

We had a great experience with Veterans United.. Joseph and Alyssa did a good walking us thru our loan process. We really appreciated having Joseph show up for our closing. The gift was a pleasant surprise. We would highly recommend using Veterens United.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

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4 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

4 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

3.5 out of 5 Stars

Instead of dealing with a realtor and loan officer, we had 5 different people calling which became very overwhelming really quick.

headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars

Lindsey and the entire VU team were supportive, responsive and amazing throughout our entire buying process - start to finish!

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars

Bryan was super professional and really cared for us.

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

4.5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

We have had a great experience with Veterans United. Always available to answer all our questions, Made our home buying a very pleasant experience. We are now moving into our new home.

headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

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