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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
73,872 reviews
747 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 73,872 Air Force service member reviews

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5 out of 5 Stars

Ben and his entire staff was incredible to with. They made this process so stress-free it’s such a pleasure to work with people who know what they’re doing in every single one of them go above and beyond.

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
headshot image of Tanner Baldwin

Loan Officer: Tanner Baldwin

NMLS# 2708114

4.5 out of 5 Stars
headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

Jake provides exceptional service every time we have worked with Veterans United! We have been repeat customers for over 10 years due to Jake’s customer service!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

Working with my loan officer at Veterans United was an outstanding experience from start to finish. As a first-time homebuyer, I had a lot of questions throughout the process, and they were always quick to respond, professional, and patient in explaining everything clearly.They made what could have been a stressful process feel smooth and manageable, kept me updated every step of the way, and genuinely cared about helping us get into the right home. I always felt like they had our best interests in mind.I highly recommend Veterans United to anyone looking to buy a home, especially veterans and military families. Huge thanks to the entire team for making this such a positive experience!

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

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4.5 out of 5 Stars

Even when things got a bit off track on both ends, they did a job accommodating and getting things back together. Good job. Thank you.

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

We've already given 2 folks Bill's Stoldt's contact info! He was so knowledgeable, treated us w/respect and returned our calls/texts/emails promptly. Bill was extremely friendly and so funny it helped ease our many concerns along the way. We would highly recommend Veterans United to not only Veterans, but anyone looking for a home!

headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

4.5 out of 5 Stars
headshot image of Jeffery O'Connor

Loan Officer: Jeffery O'Connor

NMLS# 2755210

5 out of 5 Stars
headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

Amazing experience my second time using Veterans United and they never disappoint they were patient helpful and persistent when needed. Sheron, Jamie, Evan, and Chad were absolutely an amazing team and worked with me every Step of the way!

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

4.5 out of 5 Stars

My team with Michele, Cara and Alex were very helpful with everything.

headshot image of Michele Young

Loan Officer: Michele Young

NMLS# 408897

5 out of 5 Stars
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars

Starting with David C and then, working with the rest of his crew, was simply amazing… I will be sure to inform anybody, especially veterans that they would be in very good hands if they were thinking about buying home

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

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Experience first-hand why 368,382 homeowners give us a perfect score!

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5 out of 5 Stars

This is my second refinance with Veterans United. The process was smooth and simple. Marcus and his team were simply amazing during the entire process. Highly recommend.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

Nathan and his.team.went above and beyond keeping me informed throughout the entire refinancing process. Great communication and timely updates. Thanks, again!!!

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

Working with Veterans United was an amazing experience for me as a first time homebuyer. Everything was easy, simple, smooth. They were very professional and patient with me. I definitely recommend Veterans United to anyone looking to purchase a home.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars

So responsive.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

I had a great experience!

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

4.5 out of 5 Stars

I appreciate the willingness to call and have discussions over the phone. Responses were prompt and courteous. Your website made everything easy to follow and kept me informed. I loved the dog-owner specific gift... as did my dog.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars

Overall great experience with VU, made things ten times easier when came to buying my house. I will be looking forward to using the service again in maybe 15 years!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars

My team was awesome and extremely fast

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

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