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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

175,578

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
130,169
4
36,035
3
5,983
2
1,840
1
1,551

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5 out of 5 Stars
Would Recommend

It was very easy to secure our new home loan from start to finish!

Loan Officer: Leah Maloney

NMLS# 1374288

4.5 out of 5 Stars
Would Recommend

Great service. However somehow my closing costs exceeded my estimate of a 10 month payback? Ended up being twice that! So be care and make sure you understand exactly what will be your final costs.

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Mr. Brad Cone, Senior Loan Officer, IS Veterans United. Brad has taken care of us, our family & numerous other referred Veteran Brothers & Sisters and Brad, take care of us with utmost care, attention to detail, so much respect; Brad takes so much extra time, always, at home, on weekends, a rare day off. Brad is Veterans United & we consider Brad, all these years as one of us, a Veteran Brother & Family. Thank you Brad for all you have done & do for us. We look forward to one day meeting in St. Louis to shake your hand and to give you a big thank you hug ! Veterans United Executive Officers, we congratulate you, with the tremendously capable Senior Loan Officer, Brad Cone, you have working ever so hard for you. Please promote Brad early & often. God’s Speed, God Bless, many thanks Brad & Merry Christmas Brother !
Most Respectfully:
Daniel & Chastity Hope

Loan Officer: Bradley Cone

NMLS# 836930

5 out of 5 Stars
Would Recommend

Fast and informative service. All questions were answered quickly

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Kath Athanassiou

NMLS# 842626

5 out of 5 Stars
Would Recommend

Nani and the Veterans United Home Loan Team was nothing less of caring, respectful, professional, and responsive. Nani and the team took care of all our inquiries, needs, and the necessary paperwork with so much ease and "no-hassle" for the customer. They demonstrated so much care and understanding, as well as made us feel like our needs were priority. Nani and the team made this process so easy going and so customer/user friendly!
ALL our terrific and we have already recommended them to others!
Thank you very much for your time, efforts, diligence, and care!!
Hal and Joan Alejandro

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
Would Recommend

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Our experience with the fine folks at Veterans United Home Loans has always been polite and professional. A true pleasure to do business with.

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

4 out of 5 Stars
Would Recommend

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
Would Recommend

Everything was great. Veterans United should be every Veterans "go to" mortgage lender.

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

This is the 2nd time that I worked with Sam and his team on a mortgage. Both times, they were knowledgeable, professional and timely. I normally do not make recommendations, but this is an exception. I will tell every veteran I know about the pleasant experience I had with VU.

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Aaron Brooks is friendly, honest, intelligent and efficient!!! He gets the job done and responds to all questions asked
What a great second experience with Aaron and the employees of Veterans United !!

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Patty Kelly and Katie Rose are the most responsive and caring people at VU. Every question I had (and there were MANY) were handled promptly and with detailed clarity. I almost felt I was an annoying but Patty was always quick to respond. Super job ladies and Thanks for all you help
Mike

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Scott and his team are amazing. This is my second time financing with them and it's been a pleasurable experience both times.

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Reeves

NMLS# 856448

4.5 out of 5 Stars
Would Recommend

Keep up the outstanding service you provide.

Loan Officer: Ryan Madison

NMLS# 832361

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Great experience! Made the whole refinancing process smooth and easy!

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend

Service was good and replies were quick

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Forest Nenninger

NMLS# 1284729

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See all 175,578 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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