I have used Vets United several times over the years and worked with Derek Russell each time. He is fantastic! Always responsive and there to help with anything.
Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!
The entire team was grest.
Worked with us the repair our credit to insure we qualified. Then made the loan approval process ease and provided support through closing. Very happy with the support and services.
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The best help for first time va home buyers. Walked me through every step with great explanation. Always available to help when not understanding something.
The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
Kris was responsive, super helpful, and made the home-buying process as streamlined as it could be. Highly recommend!
I had a magnificent experience with Veterans United. Their communications were timely, complete and clear. The process was laid out for me from the start, and all my questions were answered. I received great service and rates, and feel like I was very well cared for!
USAA backed out of our loan 3 weeks before closing. Veteran United talked to us and listened to our situation and provided assurance it would all work out and we would still be able to close on time.
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What an awesome team. Mary and Rachel are the best. I hope I’m not leaving anyone out. They worked hard to get all paperwork together and got us to close. We are over the moon. Thank you!
The people at Veterans United are Outstanding and know exactly how to make there customer feel and really know how to handle and protect the Veteran when he needs it!!
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
For a process that is 100% electronic; Bobby and his team provided us great customer service every step of the way. Whether it was during office hours or after, if there was a question or concern, they were there!
My loan team consisting of Jeff, Selina, and Jesse are fantastic. They were with me the whole process and answered all my questions. They made this first time home buyer at ease. They also sent me the most thoughtful gift for now being a part of the Veterans United family.
