If I could give a 20 rating I would. Everything with Veterans United was hassle free. We felt welcomed by the staff and everyone who we were in contact with. Scott Hutto and his team were excellent and we could not ask for a better team.
Excellent customer service.
Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.
Awesome experience
Excellent customer service
Veteran United treat you just like family.
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Holly is awesome so is everyone that helped
Great experience and easy process! Thank you so much for everything!
The team was great, knocked everything out pretty quickly, and we closed early! They made everything really easy for me.
I made a home mortgage mistake and Veterans United Staff came in clutch to put me back where I wanted to be. They answered all my questions and gave me options and not one-way solutions. I will definitely be spreading this company's name around. Thank you for all your time and support!
Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!
Kyle was very responsive and helpful. This was our first home and we started by talking to multiple lenders and it became very clear very early on that we were going to go with veterans united because of how easy it was to work with them. Kyle was amazing and I would highly recommend working with him.
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Working with Nicholas Starkel at Veterans United was truly one of the best parts of our home-buying journey. His incredible work ethic, superb communication, and attention to every little detail made us feel informed, supported, and confident every step of the way. His genuine touch of Aloha made buying a home in our homeland an experience we’ll never forget. Mahalo, Nicholas, for making this one for the books!
Alex, Carly and Howard (the realtor Veterans United gave us to help in Hawaii was super amazing) . Alex was right there from the beginning and would answer any question and even questions about over issues, he helped in every aspect of the process. Carly was amazing as well, we had some trouble with e-siging and she worked for 2 days to fix the problem. Again another person who would do anything for her clients. Howard the realtor was just as amazing, up front with everything, ran all over the Big Island for us helping us find the perfect house. His words were " I'm not here to sell you a house but to help you find your house". He is truthful, honest, and humble. He did so much for us, I don't think there's enough space to write it all.
The only problems we had were Missy she wasn't so helpful with finding movers, insurance, security systems, electricity, ect... ( we had to do that ) she was supposed to be our helper in doing all that but she didn't either call us back or write us back, it wouldbe days to weeks before she would reach out. So Alex and Howard stepped up to fill those rolls. The realtor Veterans United gave us to sell our house here in Upstate NY was not helpful. We ended up using someone else, they were willing to help us and guide us through this process while we were taking care of things for the house in Hawaii. Over all I'd give Alex, Carly and Howard 5 stars but the other 2 I'd wouldn't recommend to my worse enemy.
Over all Veterans United was amazing and I'd recommend it to everyone.
The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.
This is the my second time using the VA home loan process and like before Krystal Palmer and her team knocked it out of the park.
They were a huge help, and were always on top of everything, very prompt and easy to work woth. They are amazing at what they all do.
They made the process of buying our first home feel so easy and were available to answer all of our questions and help us through the whole process step by step!
The only reason why I’m saying yes to this recommendation is because I worked with Josh after the previous mortgage agent had almost ruined. The transaction and Josh was absolutely amazing and communicative.
