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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
217,230 reviews
787 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 217,230 Army service member reviews

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5 out of 5 Stars

Justins Team was top notch and they did everything tjey could to make sure that our dreams came true.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4 out of 5 Stars

No

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

4.5 out of 5 Stars

Have nothing but great things to say about my experience with my home loan team. Dalton and Courtney were exceptional and I would highly recommend them to any Veterans looking for their new home.

headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars

Veterans United was amazing with helping us in the loan process. They made everything so simple with the to do lists! They also reached out to make sure everything was going smoothly on our end which made us feel like part of the family.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars

The greatest team I've ever had in think they deserve a raise especially my team happy memorial day too you all!!

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars

This time for refinancing I went through Ben Choi and he was great. He made sure I understood every part of the process with it being my first time. I always recommended veterans united to all my military family.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

The team provided a lot of help and made my home buying experience easy.Can't thank them enough.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

Exceptional team! Our experience purchasing our home was truly seamless from start to finish. Every step of the process was handled with professionalism, patience, and excellent communication. Questions were answered quickly, details were explained clearly, and we always felt supported throughout the journey. What can often be a stressful process felt smooth and organized thanks to the dedication and care shown to us. We are incredibly grateful and would highly recommend them to anyone looking to buy a home.

headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

3 out of 5 Stars

Wanted to much information on personal accounts. Was never called or updated on our loan officer leaving or moved up in the company. I felt very stressed during the whole process. Will never use my va loan again.

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars

Alec and his team were knowledgeable, professional and fast in responding to of all my concerns. Thank you.

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

4 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Photo submission from Kevin H.

I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars

I originally thought the process was going to be difficult. The whole team that worked with me was great. I will definitely recommend Veterans United to any veteran I meet who is looking to buy a new home.

headshot image of Dustin Floyd

Loan Officer: Dustin Floyd

NMLS# 2792198

5 out of 5 Stars

Mr.Chris was awesome, the whole team

headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

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5 out of 5 Stars

Josh and Matthew, I just wanted to thank you guys for all of your hard work and dedication keeping the best interest of the veteran. Both of you deserve a 10 for your continued efforts fighting for the Veteran to have a place to live. Josh went over and beyond with helping and assisting me and should be in favor of a promotion. Matthew the same very professional and should be rewarded for your services to disabled Veterans. Josh and Matthew both need a raise a paid vacation and a promotion! I can’t say enough about Josh because we need more people like him. Years ago I was homeless living in a hotel. Josh was working back then to get me qualified. Time goes by my situation gets even worse but Josh stayed in contact and never stopped fighting. It had really gotten down bad for me at one point I had all ready given up and was tired of living. Then one day Josh called me and said let’s get you off the street and into a house.

headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

5 out of 5 Stars
headshot image of Roderick Vales

Loan Officer: Roderick Vales

NMLS# 2758010

5 out of 5 Stars
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

4.5 out of 5 Stars
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Photo submission from Kathleen L.

The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

4 out of 5 Stars
headshot image of Laura Wilson

Loan Officer : Laura Wilson

NMLS# 2416449

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars

This team has been spectacular and made things so easy and accommodating me on this move. I don’t know what I would’ve did without Ron and Lisa and their team.

headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars

Brock was very patient with my many question. He explained the different points and interest rates and how those affected my long term mortgage payments. We came up with the best plan of financing that fits my needs right now. The team also was very proactively in staying in contact with myself and my realtor. Everything processed smoothly even with a closing on one day to the wire transfer funding the next day. They did outstanding work and I will definitely use them again.

headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

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