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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
224,146 reviews
597 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 224,146 Army service member reviews

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5 out of 5 Stars

Outstanding Experience with Veterans United Home Loans!My family and I recently closed on our new home, and I couldn’t be more grateful for the outstanding service and support we received from our loan officer, Tim Spears and his entire Veterans United team.From the beginning of the process to closing day, they demonstrated professionalism, dedication, and a genuine commitment to helping our family achieve the dream of homeownership. As an active-duty service member preparing for a PCS, purchasing a home came with unique circumstances and challenges. Their guidance, responsiveness, and willingness to answer our questions made the entire experience much easier to navigate.What stood out most was their commitment to keeping us informed, addressing our concerns, and helping us move forward with confidence throughout the process.Buying a home is one of the biggest financial decisions a family can make, and having a knowledgeable and dependable team makes all the difference.I want to extend a very special thank you to Tim Spears and everyone at Veterans United who helped make this milestone possible for our family. I highly recommend Veterans United to fellow service members, veterans, and military families looking for a team that truly understands their needs!

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

4.5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Roderick Vales

Loan Officer: Roderick Vales

NMLS# 2758010

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Photo submission from Tanja H.

Brandon and his entire team, as always "Go the Extra Mile" and ensure that a smile is always on our faces! Their attitude, professionalism, kindness and care certainly show through the efforts of this team! You never dropped the ball and kept in step with every timeline! There was no pressure, but I can certainly feel your enduring presence! You were always there with the right answers!I'm so glad to be a part of the VU family! Thank you so much!!!😇From a Joyful home owner, Tanja🤗🎉

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

My team was excellent! Thank you Robert, Melissa and my realtor Maria!

headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

5 out of 5 Stars

Scott and Daniel stayed in touch and worked through a situation with a private road and still closed early. When talking to both felt like we were old friends getting business done. We will use them again in the future.Damon

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars

VU made the entire experience as easy as possible. Their credit support team was amazing and helped me a great deal.

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

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5 out of 5 Stars

Jake took the stress out of the stressful home buying experience. Always kept me informed of any changes, signings that were needed and basically everything else that was part of the process. If I could give him a score higher the 10 I definitely would. Recommending a thousand times over!

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars

Noah worked day and night, literally… to solve any hiccup. I struggled to get my COE from the VA and during the period Noah consistently worked after hours on it; sometimes even as late as 9PM or 10PM I’d be getting follow up emails trying to solve this issue. His manners and customer service were amazing and I was beyond grateful for that during this stressful period in my life. He also sorted out an issue that saved me from paying another VA Appraisal fee… I am so beyond happy with him and Rachel. Rachel was EXTREMELY warming and helped me through everything she was a part of. Extremely sweet lady.

headshot image of Noah Reff

Loan Officer: Noah Reff

NMLS# 2512328

5 out of 5 Stars

The process was very easy and all the staff members were very helpful.

headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars

Jerry and his Team (Bri & Gavin) were exceptional. They were friendly and helpful from day one to the final closing of our new home. If we had questions they quickly responded to them and guided us through the entire process.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

4 out of 5 Stars

A long process

headshot image of Jamie Hughes

Loan Officer Team Lead: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Photo submission from Tyler D.

Jason Bals was the best loan officer. He walked us through the process from beginning to end. I would recommend him and Veterans United to anyone I can!

headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

1.5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer Team Lead: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

My entire team Justin, Chloe, Stephanie and Dawn. They were all outstanding to work with. They helped me tremendously with everything. They were all very knowledgeable and helped me to understand exactly what needed to be done to close on our home. I couldn't have done it without them. Thank you all!!

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars

Excellent handling of my entire home loan process!! No question was ever raised that was not immediately addressed. Thank you very much for the excellent service

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer Team Lead: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars

I'm really impressed with the with the whole team at Veterans united Craig & Amanda thank you so much.

headshot image of Craig Dobson

Loan Officer: Craig Dobson

NMLS# 2734302

5 out of 5 Stars

Tyson was great, knowledgeable, and extremely helpful. Straight to the point and task at hand my team helped me navigate the process and stay ahead of what was needed to close and kept me on schedule.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars

The whole process may seem like a lot but I was given a full team of qualified individuals who lead me through step by step and made the transition into my first ever home very doable

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Photo submission from Cassandra G.

Ashley and team: Thank you SO much for making this experience go as smoothly as possible! Being able to purchase my great grandmother’s house and get it back in the family is just incredible. I can’t wait for all the memories me and my children will make here. Thank you for making it possible!

headshot image of Ashley Khederian

Loan Officer Team Lead: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

I couldn't be happier with Zack and Greg and the rest of the Veterans United team. They've been working with me diligently for the last couple years and never once have I felt that I was going through this process alone or without any clarity or assistance. I would recommend them to everybody.

headshot image of Greg Tartaglia

Loan Officer: Greg Tartaglia

NMLS# 738413

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

Had and amazing experience with the team that helped out.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

You all provide excellent services. Very professional and friendly and helpful. Thanks a million

headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

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