To Management,I am writing to formally express my extreme dissatisfaction with the recent dealings I received from your company regarding my mortgage.
The correspondence I received was highly disorganized, unprofessional, and entirely unacceptable for a financial institution. This was the worst experience I have ever had with a lender. Due to this lack of professionalism, I will absolutely not be recommending your mortgage company to anyone in my network.Sincerely,
Daniel Jackman
Great Team, Excellent Service very family oriented
Ashley and team: Thank you SO much for making this experience go as smoothly as possible! Being able to purchase my great grandmother’s house and get it back in the family is just incredible. I can’t wait for all the memories me and my children will make here. Thank you for making it possible!
By the grace of our Lord Jesus Christ it was a great experience.
Dustin, Cameron, and Jeannie were all great and made the experience very straight forward and systematic. Those three had great communication and were highly motivated to make this happen in a timely and efficient manner. I would recommend VU to anyone strictly because of my experience with them. Big thank you to Dustin for reassuring me the success of this purchase by going the extra mile to square everything away as soon as issues arose.
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Thanks a million
Amazing people and would use them and recommend them again.
Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.
Everyone was great and they helped make the closing process fair and quick!
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The VA helped every step of the way and if I had a question, I could call/text at any time and they would respond and be very helpful. Very thankful for everything they helped with to get me this dream home
Kollin was an absolute joy to work with, he always rose to the occasion whenever I needed help. Excellent customer service and handled with care, I highly recommend him.
Our experience was great. No hoops to jump through and the process went smoothly.
Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!
