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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
219,927 reviews
738 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 219,927 Army service member reviews

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5 out of 5 Stars

The team has been a huge help for us. After our first house we attempted to close on and it didn’t happen due to the seller’s circumstances, the team helped with setting up the second home quickly and in a timely manner. I will recommend this team to others. Thank you so much.

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars

Ellis and all team members were great! They helped me with every question and concern with no hesitation.

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

5 out of 5 Stars

Derek was outstanding! Provided excellent service beyond my wildest dreams. He was very reliable from start to finish! I personally know that I will be recommending him to all my friends and family members. He made this whole house buying process very top notch! You need more people like him running the show for this organization! Thank you all for a Lovely experience! Byron Lewis

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars

Justine was absolutely amazing! The process was so easy!

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Maureen McDermott

Loan Officer: Maureen McDermott

NMLS# 1213854

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

Absolute rock stars, everything went smooth and were always making sure I knew what was going on!

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

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5 out of 5 Stars

Cole and Tim were on top of everything and made buying a home less stressful. Even my Realtor commented on how on top of everything Cole was. They were there for answers and to ask questions that needed to be asked. I am very much happy with the service I received form them. I would look to and recommend Verterans United again if in the future we are buying again.

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

Shandler and his team are great. They went above and beyond to help my family.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

Amber was on top of everything!

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars

Thank you you are amazing..

headshot image of Arlo Topping

Loan Officer: Arlo Topping

NMLS# 2798743

5 out of 5 Stars
Photo submission from Kevin H.

I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

The absolute best team for your VA mortgage!!!

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

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Experience first-hand why 374,572 homeowners give us a perfect score!

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5 out of 5 Stars

Shelby and his team were outstanding to work with. This was our first home purchase and he was kind, patient and supported us every step of the way.

headshot image of Shelby Carder

Loan Officer: Shelby Carder

NMLS# 2798724

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars

My team worked MIRACLES to make sure everything went fast and well. To be my first time in buying a house, it went well and smooth. Thank you so much..!!!

headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars

Jonathan and Amber are two amazing hard workers and my family and I extremely appreciate everything they did to make this happen

headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars
Photo submission from Kathleen L.

The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars

The team was very professional and knowledgeable. They kept to the time lines that were set and kept me informed about everything during the entire process. You guys are awesome!

headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

5 out of 5 Stars

Great service.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars

Fast, easy, reliable, friendly

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

4 out of 5 Stars
headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

4 out of 5 Stars
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

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