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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

156,386

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Showing all 78,134 Army service member reviews

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5 out of 5 Stars
Would Recommend

Veteran United I must say exceeded all of my expectations in helping me through the home buying journey! From the first night googling best va loan lenders Veterans United was #1 on that list so then I decided to do some research. After looking at the reviews and ratings I was convinced these guys were the one and the real deal. As a first time homebuyer I was nervous about the whole process and didn't know how to utilize my va benefits. After working with Veterans United they gave me all the resources to feel at ease through the buying process and everything was simple and seamless! They guide you every step of the way and will help you stay on track all the way to closing day! The welcome gift and the closing gift were very thoughtful and unexpected. Thank you to all the staff that helped me get to closing day this wouldn't be possible without you guys and making my home buying dreams come true!

Loan Officer: Jon Schulte

NMLS# 1815239

4.5 out of 5 Stars
Would Recommend

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
Photo submission from Roland M.

My experience with Veterans United was the best deal I've done in a long time.They assured me from the beginning even though I was skeptical about my possibility of obtaining a VA loan since I'm retired.They worked with me through out a complete successful closing.

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

I would recommend my team for any home buying or any other question they had!!

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Bryant

NMLS# 1362262

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Intrieri

NMLS# 1524889

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Bryant

NMLS# 1362262

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
Photo submission from Timothy H.

Collin has always explained things very well. He will go over it & over it if you are having trouble understanding any part of the loan process. We look to Collin to provide us with honest & reliable information & have never been disappointed. He is always our 1st choice, if we need loan help again.

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

The wait was long but that was at the sellers request.

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

4.5 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

0.5 out of 5 Stars

Don't use Veterans United home loans. Don't use the VA if at all possible. Both buyer and seller signed closing documents them the underwriter found a problem and wouldn't fund the loan. Very bad experience.

Response from Veterans United

Scott, thank you for sharing your voice with us. We apologize for the unexpected delay that you experienced and we are sorry that it led to an overall less than positive experience. As you know, it is critical that all documentation is accurate and we were disappointed with the timing of the discovery. You may contact one of our Client Advocate team members if you would like to talk through what happened.

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Brooks

NMLS# 1003530

4.5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

We would encourage any veteran to take advantage of buying a home through the Veteran’s United. Ownership is a privilege that our Veteran’s more than deserve.

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Good experience overall.

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend
Photo submission from Fatema J.

Stephanie Pantaleo and Rachel Bruce were very prompt and patient with me from the beginning through the end of the loan approval and closing escrow process. They made everything easy to understand and uploading the documents to the VU website with your account was unbelievably fast and easy as well secure! I would recommend VU to all homebuyers!

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Veterans United was an absolute pleasure to work with, the communication Carl and Jason throughout the entire process of the home loan never left me with any questions of where I was or what the status was. My realtor even made comments to what a pleasure it was to work with this lender. I absolutely would recommend them to any of my friends or family.

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

I dealt with Adam and Amanda, they both stayed on top of my process and was always there when I needed them! Knocked it out of the part! Closed right around 30 days!!

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Veterans United is a wonderful company

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Rand

NMLS# 1374309

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See all 156,386 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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