I bought my home while on deployment, and Rob went above and beyond to make the process smooth and stress-free. Communication was clear and consistent despite time zones, and he explained every step so I always knew what was happening. Rob was proactive, patient, and genuinely cared about making sure I was comfortable with each decision.Buying a home remotely isn’t easy, but Rob handled the details, kept things moving, and made me feel supported the whole way through. If you’re looking for a loan officer who’s reliable, knowledgeable, and truly looks out for you Rob is your guy. I’m incredibly grateful for his help.
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
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So patient with me and took care of everything I needed. Keep up your great works.
I’m very satisfied with the guidance Melissa Kunkel has provided me. She’s very attentive and promptly responds after every texts/call. Down to Earth and very informative. Thank you Melissa.
They Did a great job managing everything and keeping me informed about everything that was or were happening.
Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.
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The whole process of our loan through Veterans United was well communicated and organized. We were connected from day 1 to a team of experienced coordinators to get our loan funded and completed in time for our close of escrow. We are very satisfied with the VU team and would recommend them to all of our veteran friends.
Always a great experience working with Schandler, and when we decide to move or purchase another property in the very near future we'll want to work with him and the team as the last two experiences have been amazing. Can't recommend the service enough.
Veterans United made everything easy for us throughout the loan process. The communication was excellent and they were always quick to get back to us. After we finished closing on our first home, they even continued to help us with figuring out our mover process and utilities. They went above and beyond, and we couldn't be more grateful to them. I'd recommend them to anyone!
Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.
Wyatt and Ellen were great to work with!!!
Veterans United is the only company I would recommend. From start to finish the process was very easy! I am fortunate to have Aaron Maxson and his team ride with me. If I had any questions or concerns, it was almost immediatly addressed and remedied. Aaron and his team not only made me feel welcomed, I felt like family with them. I will only deal with Veterans United in the future.
I know I will not even need to shop around for better deals. The service is the best you will ever get! Thanks again to Aaron and his team and all of Veterans Unted!
Sincerely,
Tom S
Exceptional service. Responsive and knowledgable. Portal worked great to track progress, items I needed to do, and uploading docs was easy. Josh was outstanding and a calming force when we had issues with the appraiser.
