The whole team was fast to respond and did a great job thank you!
The smoothest process ever. I was always informed and knew what was going on throughout the buying process! Highly recommend!
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
It was a detailed process. Personal contact with the team was excellent.
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Great job
Derek Russell and his Team did an excellent job.
I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.
I had the most amazing experience with veteran united they really car about their veterans it’s like you gain a very large family that love they family members. Rest assured you can’t go wrong with veterans united. They are your one stop shop. They are the real deal. No cap. Mr Robinson. 1000% Legit.
Outstanding organization focused on taking care of their customer. Stephen Erickson, Erin west and the entire Veterans United team ROCK !!!
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I will always recommend Veterans United to every veteran I know. You didn’t just help me buy a house, you truly changed my life and my family’s life forever. For so long, I believed homeownership was something that would never be possible for me. Today, I still get emotional thinking about the moment we finally had our own home.
I’m deeply grateful to every single person on the team who walked with me through this journey. Your kindness, patience, professionalism, and genuine care made all the difference. You treated me like family, not just another client.
To any veterans reading this: please have faith. Trust this team. They will fight for you the same way they fought for me. They truly care about helping veterans get into the home they deserve. Don’t wait, reach out to them. Your future home is waiting.
From the bottom of our hearts Thank You
Jonathan and Ramona Youngbear
The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️
The whole crew did a wonderful job walking me through the process, since it was my first time in a very long time. Don did a great job a advising and making sure that I understood what was going on each step of the way. Thanks to the whole crew!!
Little hiccup with closing left us homeless for a day
VeteransUnited is good at getting Veterans as customers, but my experience is that once they get you their customer service is awful. I have worked with numerous lenders over the years and this is the absolute worst. I am currently trying to get my account straight since May. Customer service agents not trained/knowledgeable to assist. Gets various information but no resolution.
