Awesome and very knowledgeable. Huge shout to everyone who I worked with. The whole team was awesome. Especially Tara because it was difficult seller lol.
The team I worked with at Veterans United was amazing. Their patience, availability, and professional courtesy were outstanding. As first-time buyers my wife and I had a ton of questions which were always answered and thoroughly explained. Not only did we get a quick deal on a beautiful home, but Veterans United sent us a really thoughtful home warming gift that made us both tear up a bit as it was the first thing we've received in our new home. You guys are awesome! Thank you!
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
She was very honest and at just about any hour I could text her and she would respond.
Very helpful!
Debbie went out of her way to secure the lowest available rate for us. VU worked with us after we had a delay in closing due to us being overseas and traveling as we approached closing. Debbie was very proactive in sending us reminders! Additionally, the team worked through the complexities of a virtual closing since we are still overseas. World class customer service.
Fantastic experience! Evan Carmichael made this such a great and easy experience! Very patient, easy to talk to and work with. I alway felt he was just phone away and was always very responsive!
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Everything was Fantastic
I really enjoyed working with Veterans United. The people are nice. You can always get hold of someone if you have questions. Their response times are quick. They will sit and explain any quedtuin you might have, and not make you feel like and idiot. The only thing I had an issue was the amount of people that would call, text or email me saying that they are part of my team. I did feel like I didn't know who I should call first about certain questions. Other than that, it was a wonderful experience.
I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.
Underwriting asked for information they had repeatedly.
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Would rather have someone speaking in spanish to clarify everything.
Everyone on the team was great and very patient. They took the time to explain everything making the process smooth and painless.
The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️
Amber Brown with Veterans United was amazing in helping me purchase my first home. She was very responsive, listened to what I had to say, and let me know she is always available even after I closed on my home.
We had different situation than most, we were buying the house we were renting. Tyler at Veterans United guided us through the application process, helped us get to our goal. Thanks Tyler! I would recommend Veterans United to any Veteran trying to navigate the home buying process. I learned so much about this benefit during the process.
