The support was amazing and they made the process extremely simple and smooth.
Excellent service from the start all the way through the process to the finish line our team, Shane, Kylie, and all the others were exceptional. It kept us informed kept us excited, excited and we’re very professional made us feel like family. I would highly recommend them to anyone purchasing a home. We enjoyed our experience from start to finish myself and my wife truly thank you for the from the bottom of our hearts.
God bless !! Delma and Nancy Goggins
We moved from Alaska to Myrtle Beach SC. It all happened because of VU !!!
Ashley and team: Thank you SO much for making this experience go as smoothly as possible! Being able to purchase my great grandmother’s house and get it back in the family is just incredible. I can’t wait for all the memories me and my children will make here. Thank you for making it possible!
The team was very informative and attentive everything was explained in detail every step of the way.
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I’m so thankful to Andrew and Madison for helping me through the VA loan process as I bought my first home. It was a big milestone for me, and having their support made the process easier to understand and less stressful. I appreciated their help, patience, and the time they took to guide me along the way. I’ll always be grateful they were part of this important chapter. When I buy another property, I’d want Andrew and Madison on my team again, and I’d gladly recommend them to other veterans.
Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.
I would like to thank Ken, John and all the people who reached out to me through this entire process. It took us awhile to get through with this new build, but all in all I am greatly appreciate all the hard work you all put into your customers.
Jamie and her team was amazing. They answered all of my questions and were a big help
Jacob and everyone involved in the process were nothing short of amazing. Would definitely go with Veterans United again. Thanks
Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!
The whole team did a great job of keeping me in the loop and moving forwards. It was a well oiled machine! Thanks so much.
It was the worst experience I have been through in my adult life. After submitting a requested document, a couple of days would go by and they would ask for a different document. Closing date didn't matter to VU, absolutely awful. And they just said it is normal (and it it probably is to them because they are so bad).
The beginning phase was great. Nathan was quick to answer my questions and phone calls. After the first few weeks, I could tell the tone had changed. I could sense an irritable attitude and hassle to answer questions. Once I was assigned the rest of my team, it went really downhill. No one was on the same page. One was telling me one thing, the other another. They failed to relay important information and documents to me due to "I forgot, I apologize." After that instance, the whole team was giving me nothing but attitude. They would only respond to my emails, in a timely manner I would like to mention, but the words they used were always assertive, demanding, and no questions asked. Very disappointing experience, and would never do it again.
