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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
223,387 reviews
1,065 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 223,387 Army service member reviews

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5 out of 5 Stars

The team I had put everything together quick and handled everything

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

I enjoyed my experience with Veterans United. They made the process easy and it was faster to complete than I thought. This is my second time using their services. I would recommend all veterans consider Veterans United when seeking purchasing a home or refinancing a home.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
headshot image of Tansee Kramer

Loan Officer: Tansee Kramer

NMLS# 2736687

5 out of 5 Stars
Photo submission from Cassandra G.

Ashley and team: Thank you SO much for making this experience go as smoothly as possible! Being able to purchase my great grandmother’s house and get it back in the family is just incredible. I can’t wait for all the memories me and my children will make here. Thank you for making it possible!

headshot image of Ashley Khederian

Loan Officer Team Lead: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

This has been a great experience, the whole team was exceptional, answered all of our questions and concerns and we had. Thank you all so much for helping us.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars

Mary Davis (NMLS #1926641) is great, and I highly recommend her to anyone needing a home loan. She and her team were always ready to help. Best of all, Mary knew how to assemble the right team to assist me throughout the home-buying process. Thank you, Mary, James, Tyler, and Miles.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars

Debbie and her team are fantastic.

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars

Neil and our Home Buying Team made the experience of purchasing our home so stress free!! The Veteran's United Portal was extremely user friendly and the To-Do List made life so simple!!

headshot image of Neil Hansen

Senior Loan Officer: Neil Hansen

NMLS# 1766788

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5 out of 5 Stars

Service was great! Easy to follow instructions… great people ready to assist at anytime.

headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars

Yes, I absolutely would!

headshot image of Jaimie Geiger

Loan Officer Team Lead: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

4.5 out of 5 Stars

They do great work,even when they get aproblem with the regs and hoops that others cause.thank you for all the help.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Photo submission from Roselyn L.

Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.

headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

4.5 out of 5 Stars
headshot image of Justin Hudson

Loan Officer Team Lead: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer Team Lead: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Charlie Holsten

Senior Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Both of my Loan officers were great and made the process quick and easy

headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

3 out of 5 Stars

We are happy that VU worked really hard to get us funded, but the process was really confusing.SUGGESTION
Once a potential buyer or seller qualifies Veteran' United services, then have Gavin (not sure of the position title) to review a checklist of what to expect during the journey i.e. time lines, paperwork, expectations, and an overview of the processes. We didn't know the process.So, we were just asked to sign documents 99.99% of the time that weren't really aware of what we were signing. We took the time to read it --when we could, but when we asked question we received the real estate response, which caused us to research the information online to learn for ourselves.Oftentimes, I did not feel like the responses to my questions were truly addressed and it was confirmed with our closing document.Overall, at a certain point we'd lost faith in the entire journey of owning our home .Although the team never gave up on us, clearer explanations and more patient, supportive communication would greatly improve the experience.Anne and Bri were awesome, but be mindful to show grace.Marie: We would have not did services with VU and I am happy that we were able to change loan officers.

headshot image of Anne Kuster

Loan Officer Team Lead: Anne Kuster

NMLS# 1068788

4 out of 5 Stars
headshot image of Robert Mathews

Loan Officer: Robert Mathews

NMLS# 2741054

5 out of 5 Stars

This is the second time we have gone through Veterans United. This time and the last they have been outstanding and informative. They are always there to answer our questions and keeping the loan process moving.

headshot image of Nicole Culbertson

Loan Officer Team Lead: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars

Everyone on the team was outstanding!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

They made it an easy an doable experience for me and my wife helps us along the way. They where thier to help navigate us on our first home purchase and we truly are great full for it.

headshot image of Adam Craig

Loan Officer Team Lead: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Shawn Stewart

Senior Loan Officer Team Lead: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer Team Lead: Nick Kundert

NMLS# 1000911

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