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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

175,068

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
129,757
4
35,956
3
5,968
2
1,838
1
1,549

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5 out of 5 Stars
Would Recommend

First time buyer Josh walked us through it. He was great.

Loan Officer: Josh Bowles

NMLS# 1864271

4 out of 5 Stars
Would Recommend

My literal only complaint is that I went about 2 to 3 weeks without knowing if my preapproval went through. During that time I would say not to my realtors fault I was treated as an on serious buyer because I did not have a pre-approval letter yet. That being such a huge part and the start of your home purchasing experience it really pushed me back a while but I called veterans United and got in contact with Julie Anna Eccle that being such a huge part and the start of your home purchasing experience it really pushed me back a while but I called veterans United and got in contact with Juliana Eckles, and she not only got everything settled she got my ball rolling and me into my current home

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend

VU worked hard from cradle to grave. They were in constant communication with my family and brought a personal touch to the entire process. This was my first time buying a home and although there were hiccups in the process, VU always had it covered and insured that we were constantly informed. Additionally, VU reacted fast to any and every obstacle we encountered ensuring an easy (if it is ever easy) closing. The team I worked with was prompt, friendly, and professional. I can not recommend the enough.

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

The team Ashley assembled was amazing. Friendly, knowledgeable, communicative. We are vary, very happy with our experience.

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
  • Featured Review from
  • Army
Photo submission from Alex A.

Thank you Veterans United for making this journey an easy one. As first time homebuyers, we don’t know what to expect but our loan team especially loan officer Rob Weigand made sure that everything was in order and that we will soon have a home we can call our own.

5 out of 5 Stars
Would Recommend

We’ve used VU twice now to purchase homes. The process is always smooth and transparent.

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

Loan Officer: Ian Reed

NMLS# 1289062

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

Anne and Brooke were really nice to work with. They’re very kind people and were always ready to answer all my questions and assist me with anything I needed.

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Everyone was fantastic we really appreciate everything everyone did to make it possible for us to be in this beautiful home thank you so much .

Loan Officer: Alex Herbel

NMLS# 182159

4.5 out of 5 Stars
Would Recommend

Very nice job with customer experience. I appreciate the team walking me through the process.

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Working with Scott has been great once again. When he was not available Stuart stepped right in and provided the information we needed. Great experience and great team!

Loan Officer: Stuart Andrew Timmerman-Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Like worked on both my refineries and did a great job

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
Photo submission from Jarrod N.

Dorian made this process so much easier than we could ever imagined. He took away so much of the stress that we anticipated.

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

I already have made several recommendation. This was very professional experience and use of the Web interface was exceptional.

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Wonderful group of people!

Loan Officer: Will Lewis

NMLS# 187652

3.5 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Amazing team and easy process! They went above and beyond for my family. Thank you!

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

My team, Mike, Erin, Scott were AMAZING they were always there! Did everything they said and went above and beyond!!!

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

My only complaint is that the need to answer more of the telephones And everything will be excellent

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Very friendly and knowledgable

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Ponder

NMLS# 1674156

5 out of 5 Stars
Would Recommend

Amazing experience, kept me informed and in contact with me at all times.

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars
Would Recommend
Photo submission from John G.

They made my first home buying experience seamless. Kalab Long and his team were amazing and we succeeded in landing my dream home! Veterans United online makes obtaining the loan so much easier. It tells you what to do by presenting what documents are needed. Then all you do is upload what they're requesting. Amazing experience!

Loan Officer: Kaleb Long

NMLS# 35296

4 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

What i didn't know john and his team help me understand.

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Loan Officer: Marty Gaddie

NMLS# 1745992

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See all 175,068 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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