Seamless experience working with Ken Carson, our loan officer. He and his team did an excellent job helping everything to run smoothly and stress free as well as helping us understand the full process as first time buyers.
Everything went great until the end and had a little hiccup but was settled very fast. Also yall should do Hats besides shirts. Who wants a T-shirt over a nice hat.
My entire team was absolutely amazing!
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
My whole team made sure my needs were met and helped me understand all the ins and outs of being a first time homebuyer.
I highly recommend Veterans United! Casey, Zach and the rest of the team were incredible to work with!
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Tyson was my loan officer and as soon as we started, we hit the ground running! I did my entire process without a realtor on my end, but only because I was buying from family. Tyson and Kayla both knew exactly how to handle my loan process and stayed with me when I needed help from start to finish! I can’t recommend this team enough! They were awesome!
Veterans United did a amazing job getting me my condo for a very good price here on Oahu
Christina my loan officer was outstanding. She adjusted the loan for the amount I had for closing cost. Realtor and escrow all helped me to buy this property nice 2 bedroom condo
Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!
Phenomenal Job on David and Alexis and the whole team. They are always on top of things and stayed consistent throughout the whole process. BEST TEAM EVER for a first time home buyers.
I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.
Ben and his team were simply wonderful! They were incredibly helpful, professional, and made the entire process so much easier. I truly appreciate everything they did and would highly recommend them to anyone.
Nathan was super efficient with time and his work ethic is beyond comparable. He helped us buy our first home. He explained everything and basically held our hand through the process. Additionally went above and beyond with explaining rate buy downs. Super grateful we had his help.
Awesome group of people! Made it super easy with everything and super helpful
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Josh and the team were terrific. Very attentive and always available when I had questions. I wish I would’ve known about them before.
The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️
Thanks Kriss. You guys are awesome
Buying a home is a complicated process, the web page to keep buyers on track and a good staff following up on documents and time lines are an essential part of lowering the many stress factors for buyers. My wife and I appreciate the solid efforts made by everyone to keep things on the right track and work towards getting final approval and funding. Thanks again for help us get our next home purchase.
The whole experience was outstanding! From my first interaction with the loan officer, to their recommendation of an outstanding local realtor, to all of the extra help from four or five other Veterans United support staff, to closing within 45 days, simply amazing!
Underwriting had us go through what felt like a lot of unnecessary steps to prove our worthiness for the loan despite multiple pre-approvals at different dollar amounts.
