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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
216,843 reviews
770 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 216,843 Army service member reviews

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5 out of 5 Stars

Amber Brown with Veterans United was amazing in helping me purchase my first home. She was very responsive, listened to what I had to say, and let me know she is always available even after I closed on my home.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

We had different situation than most, we were buying the house we were renting. Tyler at Veterans United guided us through the application process, helped us get to our goal. Thanks Tyler! I would recommend Veterans United to any Veteran trying to navigate the home buying process. I learned so much about this benefit during the process.

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Photo submission from Kevin H.

I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars

Tommy and Sara were terrific throughout the entire process, keeping me informed and providing guidance, plus helping to expedite when needed.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

4.5 out of 5 Stars

Great availability and willingness to explain situations! Very open about pricing and options available.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

4 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

The overall experience was seamleasly smooth. I'd always been intimidated by the idea of purchasing a home but am blessed to have come across Veterans United. ***Disclaimer*** My lovely wife did most of the facilitating because she interacts with people very easily but she is just as happy with the service as I am.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

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5 out of 5 Stars
headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

5 out of 5 Stars

Meghan was truly exceptional from beginning to end throughout our entire loan process and through closing. She was consistently engaged, responsive, knowledgeable, and supportive every step of the way. No question ever went unanswered, and she made what could have been a stressful process feel smooth and manageable. Her communication, professionalism, and dedication were outstanding. We are incredibly grateful for her guidance and highly recommend Meghan to anyone looking for an amazing loan officer.

headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

4 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Photo submission from Kathleen L.

The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars

Was treated as a person & not just a “Customer”..Great people and energy from start to finish.

headshot image of Jacob Wolfe

Loan Officer: Jacob Wolfe

NMLS# 2774401

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

4 out of 5 Stars
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars

Nicole made the process very simple and straightforward, looking to continue to do business with her and her team.

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

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Experience first-hand why 368,862 homeowners give us a perfect score!

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5 out of 5 Stars

Jason was informative and explained what I needed explained.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Photo submission from Gabriella L.

Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

This is our 2nd time purchasing a home with Veterans United. They were always in communication with us and made themselves available even on weekends. Their “To-Do” list helped us keep track and focus on what we needed to be working on and where we were in the overall process, which helped tremendously lessen the feeling of being overwhelmed for those of us with anxiety. I (spouse of Veteran) have purchased a home in the past and that experience was chaotic and had me on an emotional roller coaster for almost 2 months. The process with Veterans United was right at a month from entering into a purchase agreement to closing. Too many positive differences between my two home buying experiences. I will always recommend Veterans United!! A++++I also wanted to share my experience with Jamie Milholland, Senior Credit ConsultantShe helped me (spouse) increase my credit score to be able to qualify to be on the loan with my husband. He has great credit, me not so much. She looked at my credit reports and we came up with a plan to increase my scores. She checked in with me weekly at first and at the end of the month we checked my credit score and made any adjustments needed to continue to increase my credit. February 27th-April 1st my credit score went from 580 to 628. She was nonjudgmental regarding my past financial mistakes and focused on helping me get where I needed to be. As of May 1st my credit score is 640 and it just continues to increase as I continue to implement her plan. If it wasn’t for Jamie we not have been able to include me on the mortgage.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

4.5 out of 5 Stars
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

4 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

Exceptional service from my mortgage team, exceeding my expectations.

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

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