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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

108,397

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
92,756
4
12,323
3
1,862
2
833
1
623

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5 out of 5 Stars
Would Recommend

Nick, Kathy and entire teamThey did an outstanding job and in record time. Kathy was on top of everything and kept getting things done. Nick was able to blow the other lenders deal out of the water!!! I can honestly say I couldnt' have asked for a better team and outcome.

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

The process was Fast, all information was clear, Jeremy was extremely helpful, and quick to respond.

Loan Officer: Jeremy Anderson

NMLS# 1493972

4.5 out of 5 Stars
Would Recommend

Debbie was my initial contact and explained in detail re/pre approval and because I chose a place in MD, Todd took over and he and Sheila quided me through the loan process to closing.Thanks to each of you for your kind assistance.

Loan Officer: Todd Kangas

NMLS# 942252

5 out of 5 Stars
Would Recommend

The entire staff was fantastic! Thank you for your patience with us you were all so helpful.

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Veterans United is a very forthcoming and positive company that is providing a great service to servicemembers.

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend
Photo submission from Thomas A.

I cannot thank Veterans United enough, especially Ian Reed, for all the help I was given. I would like to single out Ian especially for working around my hectic schedule, fielding calls at odd hours, and entertaining some of my more odd questions. He was available via phone or text anytime that I needed him. He truly went above and beyond!

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Always caring about not only myself but my wife and children as well. I couldn’t have dreamt of a better home buying experience.

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Had great communication with Chris Sutton as I moved through the lighthouse portion to get my credit acceptable. Followed his advice and was followed up on everything. Great customer service!

Loan Officer: Blake Weisenfelder

NMLS# 280448

4 out of 5 Stars
Would Recommend

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

3.5 out of 5 Stars
Would Recommend

I found Veterans United confusing on the way they showed your loan break down I've been thru several closings and when I received the second loan estimate it was within a few dollars of what the total amount of the loan was with Veterans United it kept changing from estimate to estimate I didn't know what to expect till the day before the closing

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

The entire process was explained and easy to do.

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
Would Recommend

Loan Officer: Morgunn Skipworth

NMLS# 1127375

5 out of 5 Stars
Would Recommend

The attention & expertise you receive is the greatest ever. You couldn't ever get a better experience anywhere else.

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend
Photo submission from Monica S.

I had the pleasure of working with Mark Anderson. He was truly a amazing guy. No other way to say it. He helped me and my wife with anything we needed. He did everything in his power to help us with any questions, concerns, or issues that may have come through the process. He deserves a raise, promotion, or something to accommodate the amount of hard work and dedication he puts into to taking care of us. Thanks for everything Mark!!! Couldn't have made it without you!

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

No hassle or fuss. As a first time home buyer Veterans Untied made this experience less stressful that I anticipated.

Loan Officer: Solibel Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

The process was smooth and painless. Couldn't have been better.

Loan Officer: Jason Crone

NMLS# 1373043

4.5 out of 5 Stars
Would Recommend

We have worked with VU for years and will continue to work with them.

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

never had a better experience

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

4.5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

4.5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Loan Officer: Keegan Magee

NMLS# 58232

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
Photo submission from Michael H.

Bryant Chambly and his team are outstanding. Professional, caring, efficient and knowledgeable; they have it all and do it all for their customers. Easiest home loan I've ever had!

Thank you, Mike Hutson

Loan Officer: Bryant Chambly

NMLS# 1037124

4 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Kriegshauser

NMLS# 954436

4 out of 5 Stars

Closing date deadline was not met, VA appraisal guideline more strict than typical mortgage, funding fee makes fees/charges same as typical mortgage, unless buyer can afford high monthly pymts, lower down payment requirements are not feasible.

Loan Officer: Andrew Beckett

NMLS# 403395

4.5 out of 5 Stars
Would Recommend

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Crites

NMLS# 873136

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See all 108,397 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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