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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
224,226 reviews
630 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 224,226 Army service member reviews

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5 out of 5 Stars

They were always there for us and helpful throughout.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

I was told that I should avoid Veterans United, but I’m glad I went with my gut. Everyone’s experience may be different..but mine was FANTASTIC. My team looked out for me every step of the way!!
I will be going through VU again for my next home…and may even have VU sell this current home.

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

4.5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

What everyone else said could not be done, Vet United said "yeah, not a problem" and did it! I cannot give Vet United enough Kudo points to level set them above everyone else because they exceed beyond any scale of measure the industry could offer.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

Buying this home was a long, stressful process for us because of some unexpected circumstances. Collin and the rest of the team worked with us and kept us informed every step of the way. They were quick to explain anything that we didn’t understand and genuinely seemed to care. We will definitely recommend Veterans United to friends and family who want to buy a home.

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Photo submission from Tanja H.

Brandon and his entire team, as always "Go the Extra Mile" and ensure that a smile is always on our faces! Their attitude, professionalism, kindness and care certainly show through the efforts of this team! You never dropped the ball and kept in step with every timeline! There was no pressure, but I can certainly feel your enduring presence! You were always there with the right answers!I'm so glad to be a part of the VU family! Thank you so much!!!😇From a Joyful home owner, Tanja🤗🎉

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

Very Good and detailed oriented

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

The group was wonderful and walked me through everything. Being 79 they had to give me a lot of help and their patience was so great.

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars

Absolutely stellar from the entire team!

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

4.5 out of 5 Stars
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

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5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars

Ms. Nichole and her team were awesome! She made the process easy and were always so eager to help. Let’s me please let not forget the excellent communication , availability, and great customer service.

headshot image of Nichole Barber

Loan Officer Team Lead: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

Jerry and his team were professional, friendly, attentive, and always prompt to respond to any questions or concerns I had. They navigated the VA appraisal process smoothly, communicated clearly through every Loan Estimate revision, and helped us close a full month ahead of schedule. They made the entire process easy to understand and follow. I highly recommend Jerry!

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars

Rob and Olivia made this experience 10x better. They were very responsive, knowledgeable, and personable. There wasn’t anything I asked for that they did not see through. Based off my experience with them I would recommend VU 10x over! Thank you both for all of your hard-work and dedication on this road to home ownership!

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Photo submission from Tyler D.

Jason Bals was the best loan officer. He walked us through the process from beginning to end. I would recommend him and Veterans United to anyone I can!

headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

The help and timely emails and your working timely with my realtor made my house perches very much stress free, your team worked seamless the whole process and kept me informed through the full process.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Tim Wuest and Brandon Willis did a great job. I've worked with Tim from the very beginning of getting a mortgage with Veterans United. Years later Tim has taken care of me again. I always felt my best interest was the goal. As long as they're there, I know I'll be taken care of. Thank You, Tim and Brandon!

headshot image of Timothy Wuest

Loan Officer Team Lead: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

Above and beyond service, very personable and understanding. Alleviated a lot of home buying stress, each team member went above and beyond their part to make this process and my PCS as easy as possible. They get the right people for the job especially when it comes to the realtor team in the location you are going. Thank you again for making this process easy!

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

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Experience first-hand why 382,559 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Very professional company was on time answer with any questions no worry the hold process I appreciate ever thing and would highly recommend it to any vertran out looking to make a major step in life thank to all

headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars

Paul was a Great person to work with

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars

The team that helped me is amazing! Just have to be more aware for myself that an estimate is a rough estimate.

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Photo submission from Cassandra G.

Ashley and team: Thank you SO much for making this experience go as smoothly as possible! Being able to purchase my great grandmother’s house and get it back in the family is just incredible. I can’t wait for all the memories me and my children will make here. Thank you for making it possible!

headshot image of Ashley Khederian

Loan Officer Team Lead: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

The process was made simple by my VU team. They did an outstanding job making sure all my questions were answered quickly and accurately. The whole process was very smooth and not at all stressful. I highly recommend VU for your next home loan!

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Mary Teson

Loan Officer: Mary Teson

NMLS# 1974450

4 out of 5 Stars
headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

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