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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
223,690 reviews
413 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 223,690 Army service member reviews

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5 out of 5 Stars

Ashlyn was my loan officer and she did wonderful job during all processing!

headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars

Everything went extremely smoothly and would recommend this company to everyone. I was in a situation and needed to purchase a home as soon as possible. They seemed to work and took me very seriously and completed my loan in advance of the schedule I was under. even gave me advice on things I wasn't expecting to be a problem. Without their hard work and experience with VA loans I would have been in a bad situation. Thank you, Veterans, United Team.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

Veterans United was exceptionally helpful and easy to work with.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars

Hello, Veterans United processing of my VA Loan was smooth, Little stress. They arranged for a great realtor for me. They made me aware of the benefits I could use to obtain a home. These particular benefits, I had know idea they even existed. When they worked on my loan they had a whole team of people working my loan. And they did a fantastic job of explaining things. They all are very professional and polite. They gave correct information When I asked questions and were Johnny on the spot giving me a answer. They always returned calls, emails and text the same day or the vary next day. Most of the time they simply answer the phone or respond to text & email immediately and to me that is part of the great customer service they provided. I can honestly say if you need a VA loan I highly recommend Veterans United.

headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars
Photo submission from Tanja H.

Brandon and his entire team, as always "Go the Extra Mile" and ensure that a smile is always on our faces! Their attitude, professionalism, kindness and care certainly show through the efforts of this team! You never dropped the ball and kept in step with every timeline! There was no pressure, but I can certainly feel your enduring presence! You were always there with the right answers!I'm so glad to be a part of the VU family! Thank you so much!!!😇From a Joyful home owner, Tanja🤗🎉

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

I definitely would recommend! It got stressful at the end, but the kept us updated, helped us through the curveball ms thrown our was and ultimately got us in the home we needed for our family!

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

Excellent Customer service !!! Best in the business !!!

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars

Amandas team was amazing. Such an outstanding experience from start to finish. As an active-duty service member and first-time homebuyer using my VA loan, I couldn’t have asked for a better team. Every single person involved was professional, knowledgeable, and went above and beyond to make the process as smooth as possible. Communication was excellent, questions were answered quickly, and I always knew where things stood. It’s clear this team takes pride in what they do and genuinely cares about the Veterans they serve. I highly recommend them to any Veteran or service member looking to purchase a home. Couldn’t be happier with the experience or the team that helped make it happen!

headshot image of Amanda Laws

Branch Manager: Amanda Laws

NMLS# 12419

5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

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5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars

It was easy to get all my questions answered even with my difficult schedule.

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

3.5 out of 5 Stars
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Photo submission from Tyler D.

Jason Bals was the best loan officer. He walked us through the process from beginning to end. I would recommend him and Veterans United to anyone I can!

headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

3.5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

The whole team was fantastic. They were leading me every step of the way. Always available anytime I had a question, and I could really tell that they care about the people they do work with. Everyone was great and I will definitely recommend them to anyone looking for help buying a home. I couldn't be more appreciative of every single team member I worked with

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

They really kept in consideration that I was a first-time military homebuyer.

headshot image of Tyler Stump

Loan Officer: Tyler Stump

NMLS# 2734910

5 out of 5 Stars

Veterans United where very helpful through the entire process.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

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Experience first-hand why 381,551 homeowners give us a perfect score!

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5 out of 5 Stars

I had some issues with another lender, Justin took over and had my mortgage closed in just over a week. Made it simple and helped me out.

headshot image of Justin Cupp

Loan Officer: Justin Cupp

NMLS# 2103776

5 out of 5 Stars

This is our second time using VU and it was an awesome experience and will use VU again in the future!

headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars

As a first time home buyer I would absolutely recommend working with veterans united but especially Amanda Law. Friendly service, awesome communication, support and a fast process. It was a great first experience!

headshot image of Amanda Laws

Branch Manager: Amanda Laws

NMLS# 12419

5 out of 5 Stars

♾️/10 Experience! ⭐⭐⭐⭐⭐I honestly can't thank Melissa and her entire team enough for everything they did for us!My husband and I recently purchased our home, and we couldn't have asked for a better team to work with. Buying a house while preparing for a military PCS was already stressful enough, but Melissa and her team made the whole process so much easier.One thing I really appreciated was their patience and communication. I had A LOT of questions throughout the process, and Melissa never made me feel like I was asking too much. She always took the time to explain things, kept us updated, and made sure we understood everything before moving forward.What stood out to me the most was how much they genuinely cared. We never felt like we were just another client. Even with everything going on, they made sure we were taken care of.Melissa, thank you so much for your patience, honesty, and all the hard work you and your team put into helping our family purchase our home. We truly appreciate everyone who worked behind the scenes to make this happen!♾️/10, hands down! We are beyond grateful for Melissa and her entire team! And just so you know, Melissa, your name and your team's reputation are making their way all the way to California! 😂 We're definitely spreading the word because good people and great service deserve to be recognized. Don't be surprised if you start getting calls from the West Coast! ❤️

headshot image of Melissa Velasquez

Loan Officer : Melissa Velasquez

NMLS# 2673576

5 out of 5 Stars
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Photo submission from Cassandra G.

Ashley and team: Thank you SO much for making this experience go as smoothly as possible! Being able to purchase my great grandmother’s house and get it back in the family is just incredible. I can’t wait for all the memories me and my children will make here. Thank you for making it possible!

headshot image of Ashley Khederian

Loan Officer Team Lead: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

The whole process was absolutely painless and much easier than I was expecting. The team was great in relaying information and keeping me updated on the process. 10/10, would recommend.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Quick response times to concern, professional, and made the process easy and digestible.

headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

4 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer Team Lead: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

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