Steph and her team are great to work with. Straight shooters. Thanks again! I’ll be in touch for next time!
Justin did a great job. I was out of town for the entirety of the purchase but that caused them no issue. I was able to complete everything online through there online portal.
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
Working with Veterans United was an amazing experience in every area from start to finish. Britt and Nicole were the most incredible people I have met in my entire life. I wasn’t just another customer, they both cared about me and the goal of refinancing. They both receive an A+ in every category, that includes: knowledge , customer service , communication , caring , and helping a veteran obtaining a loan. I would strongly recommend Veterans United to any veteran, especially Britt and Nicole. They work as a great team and the entire process went smooth and never stressed knowing they “had my back, “ and would help in any way possible. Thank you Veterans United, especially Britt and Nicole. You and your company changed my family’s life for the better in helping us refinance. So happy I chose Veterans United and blessed to cross paths with you both.
Veterans United was amazing to work with as a new home buyer. They were always quick to respond and took care of all of my needs!
Great experience.
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Scott worked tirelessly to make sure I was getting five star treatment .
I do not have a traditional job. So it was a challenge. I do not have good internet skills. But they made it easy.
I have literally been walking around sounding like a commercial.
Veterans United got me money back at closing!
Fantastic experience all the way through! No matter the hurdles everyone got it done! Can’t say thank you enough!
From the first call to the very last, and every interaction and staff in between we felt confident & safe. Our loan officer, Nick, is amazing. He's organized, informative, patient, super knowledgeable and a really terrific communicator. Jordan & Current & .....I'm leaving people out, but I can't remember everyone's name. And William the concierge top shelf....ALWAYS available for questions. Our home buying experience was literally seamless. It was so easy to follow the steps on the MyVU portal. I expected and dreaded the paperwork & due to technology therre was hardly any. I HIGHLY recommend VETERANS UNITED.
I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.
Brandon Elkins is not a very good representative. He is cocky and condescending. If you listen to his voicemail he emphasizes “at HIS convenience” for returning calls, of which, he never did. Only reason I received a call back was because I reached out via messaging system for VU and texted Amanda who was our primary rep when we first applied for a mortgage loan. Mr. Elkins is also not a team player. We first came in contact with him when he called me after I inquired on a payout amount for the loan online. I informed him that we tried to re-finance a few months prior but was not content with the closing costs amount. He went on saying that I spoke to another department and that “they work differently and at times not beneficial to the client.” Bottom line, Brandon is not a good person to represent VU and it feels like he should fine another job so that he is not such a miserable person.
If it wasn’t for Amanda following up, I would have definitely gone with another company for our refinance.
Our experience with VU was amazing. From credit repair through closing. In the loan process Corey Sublett and the team was nothing short of outstanding walking with us through each step and providing guidance and assistance all the way through closing.
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The process from start to completion was smoother than I could have imagined. Nick and the team were able to answer any questions I had, and didn’t make me feel like a bother. The app made reviewing all my documents super easy and helped me keep track of where we were in the process.
From start to finish everyone was very professional and extremely helpful and knowledgeable.
The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️
Amanda was so wonderful to work with, 5* all the way!!
