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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

142,901

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
123,482
4
15,328
3
2,268
2
1,038
1
785

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5 out of 5 Stars
Would Recommend

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

When purchasing our home, Veterans United was there every step of the way for my family and I. They provided us with credit counseling to get us prepared. They set us up with a real estate agent to find our home. When we found our home, VU's wonderful team got us through the process, (Thank You Lucas Hassemer and his team), with courteous, knowledgeable answers. We came into Veterans United not sure what to expect and have come out of it with our dream home and a clear understanding of how quality home purchasing should be done. Thank you Veterans United.

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

4 out of 5 Stars
Would Recommend

Overall, the experience was an 8/10. The biggest issue that I hope VU fixes is to show the potential buyer a list of everything that will be needed at once. I prefer to get everything together at one time, not having to go back and look at the new To-Do list and wonder why these new items were not requested earlier. Also provide a template for things such as a Letter of Explanation. Biggest handsdown issue was the incorrect appraisal reports (2) that we got, due on part of a VU member and the appraiser. It was just an unnecessary headache, and did not instill confidence in the VU team.

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
Photo submission from Robert C.

My fellow Veteran - the team at Veteran United is the best of the best when it comes to home financing acquisition. Better than Mum apple pie.

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

From the beginning of the process, the loan specialists made me feel important. They kept me informed and updated every step of the way.

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Tyler Sadich and his team did a fantastic job helping buy my house. They all were very helpful and answered any and all questions I had . They helped me every step of the way. A great experience !

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Stoll

NMLS# 1657172

5 out of 5 Stars
Would Recommend

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

4 out of 5 Stars
Would Recommend

Loan Officer: Jeff Gordon

NMLS# 202235

4.5 out of 5 Stars
Would Recommend
Photo submission from Stephanie F.

They are absolutely amazing and excellent timely fashioned for closing the loan! We predicted a few months out, got it within a month! The team was simply amazing! Couldn't ask for better!

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Stress free.

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Everyone I worked with was great. I started this process and found out my credit score wasn’t good enough, but my initial experience was so good I made sure to give them a call when it got better.

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

Loan Officer: Tina Guerra

NMLS# 465979

5 out of 5 Stars
Would Recommend

Veterans United is a great company and partner to have on your side.They worked hard for me and my family. More importantly they worked a long side us. They answered all of my questions and promptly answered the phone. I was able to reach out to them and felt assured we were working together. I won't tell you what company to choose, but for me and my wife we were blessed by Veterans United. We could not have found a better company. If you want a company of good people to work with, look no further.

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Melvin

NMLS# 1486450

5 out of 5 Stars
Would Recommend

Veterans United was knowledgeable and capable of dealing with all the paper work and requirements associated with buying through the VA. They were assessable and supportive through the whole process of home buying. I was in good hands.

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Veterans United is a fantastic company to use if you’re looking to purchase a home. Being Active Duty military makes purchasing a home difficult due to time constraints and the general uncertainty of military life, but VU was flexible and willing to work around whatever struggles we encountered. If you’re looking to purchase a home, even as a first-time buyer like we were, Veterans United should be the first company you seek to help. We are 100% satisfied.

Loan Officer: Molly Meis

NMLS# 1046490

4.5 out of 5 Stars
Would Recommend

Happy

Loan Officer: Meghan Buchert

NMLS# 710485

4.5 out of 5 Stars
Would Recommend

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

Very helpful through every step of the home-buying experience

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
Photo submission from Tabatha F.

Tim Wuest and his team were very helpful throughout my home buying experience. Everyone on the team took the time to assist me with any problems that came up. Thank you all for your assistance in help make my dream of home ownership possible.

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

It was quick and easy. Again the best experience of my life.

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

Very knowledgeable staff and reliable company, highly recommend

Loan Officer: Jon McCarty

NMLS# 35060

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See all 142,901 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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