When purchasing our home, Veterans United was there every step of the way for my family and I. They provided us with credit counseling to get us prepared. They set us up with a real estate agent to find our home. When we found our home, VU's wonderful team got us through the process, (Thank You Lucas Hassemer and his team), with courteous, knowledgeable answers. We came into Veterans United not sure what to expect and have come out of it with our dream home and a clear understanding of how quality home purchasing should be done. Thank you Veterans United.
Overall, the experience was an 8/10. The biggest issue that I hope VU fixes is to show the potential buyer a list of everything that will be needed at once. I prefer to get everything together at one time, not having to go back and look at the new To-Do list and wonder why these new items were not requested earlier. Also provide a template for things such as a Letter of Explanation. Biggest handsdown issue was the incorrect appraisal reports (2) that we got, due on part of a VU member and the appraiser. It was just an unnecessary headache, and did not instill confidence in the VU team.
From the beginning of the process, the loan specialists made me feel important. They kept me informed and updated every step of the way.
Tyler Sadich and his team did a fantastic job helping buy my house. They all were very helpful and answered any and all questions I had . They helped me every step of the way. A great experience !
Everyone I worked with was great. I started this process and found out my credit score wasn’t good enough, but my initial experience was so good I made sure to give them a call when it got better.
Veterans United is a great company and partner to have on your side.They worked hard for me and my family. More importantly they worked a long side us. They answered all of my questions and promptly answered the phone. I was able to reach out to them and felt assured we were working together. I won't tell you what company to choose, but for me and my wife we were blessed by Veterans United. We could not have found a better company. If you want a company of good people to work with, look no further.
Veterans United was knowledgeable and capable of dealing with all the paper work and requirements associated with buying through the VA. They were assessable and supportive through the whole process of home buying. I was in good hands.
Veterans United is a fantastic company to use if you’re looking to purchase a home. Being Active Duty military makes purchasing a home difficult due to time constraints and the general uncertainty of military life, but VU was flexible and willing to work around whatever struggles we encountered. If you’re looking to purchase a home, even as a first-time buyer like we were, Veterans United should be the first company you seek to help. We are 100% satisfied.
Very helpful through every step of the home-buying experience
It was quick and easy. Again the best experience of my life.
Very knowledgeable staff and reliable company, highly recommend