2nd time working Tommy and his crew, couldn’t ask for better team!
Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!
Jake and the whole team were fantastic!
Process was painless and everyone did outstanding job
Very professional, helpful and patient with us as we navigated the business of buying our forever home.
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Very good on communication
Jeff and his team has made the entire home buying process as smooth as I could have hoped for. I would recommend Jeff and his team to anyone.
Everything went very well, I got a very competitive rate, all my questions as a first time buyer were answered, everyone was very friendly and helpful. We closed extremely quickly and the house warming gift was a plus!
The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.
Veterans United took the stress out of the process and streamlined my approval. I will forever praise their efforts, their professionalism, their enthusiasm, and their ethics!
Very amazing experience to have as a first time home buyer. I worked with Chelsea Perkins, amazing woman to receive help from. Everything went greatly & I appreciate her services !
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Great as always! Much better experience than last time. Bob, Crystal and Sabrina were a huge help in the process. We could not have done it without them!
When I decided to use my VA Loan, Scott Beasley was the representative who was assigned to me; he is great. From applying for the loan to closing, everything was so easy and flawless. If you called with a question he would return your call. He and his whole team are true professionals.
There is a lot of room for improvement in the communication between the loan officer and loan coordinator. We were often asked to submit or answer the same questions multiple times. The roles of the loan officer and loan coordinator were not always clear and made the home selling/buying process lengthy and cumbersome. This made an already stressful time more challenging. The tone and intensity of some of the communications from the Veterans United team was a little excessive and not always respectful.
We were also quoted a reasonably lower interest rate on the initial application, only to learn that the estimated interest rate had to be “bought down” which was not a nice surprise.
We did appreciate the time that was taken to find us the best insurance rates for our home and auto. This process was smooth and seamless.
Paul has been amazing and incredibly friendly. It was a breath of fresh air working with a team from my home-state while being out of state.
