I would recommend veterans united homes loans to anyone that I knew qualified for va loan the team that help me was Riley lyons and Lynn heath if it weren’t for those two I wouldn’t be in my home I am so grateful to you for helping me overcome every obstacle I will never forget what you have done for me which have gave me peace and pure happiness
Excellent!
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
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I truly enjoyed the entire team, everyone was patient and very helpful! They always answered when called no matter the time or situation. I’ve never seen Tyler or Jennifer but I felt as if we were related lol! My husband and I felt protected and cared for! Everything went smooth even though we had a couple hiccups but it wasn’t on the VA end. Thank you so much for everything.
Everything was great, there were some hiccups but Ken was able to resolve.
VU was quick and communicated well. I moved from Florida to Rhode Island, buying a house soght unseen. VU helped to make this process significantly less stressful. Both Seth and Bri were available and quick to respond to any questions, explaining processes easily.
Very smooth and quick process. My 3rd VA loan and was the easiest yet.
I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.
very grateful to the team who helped me through out the process. i am glad and just overall greatful that i got a house and was able to do so.
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My refinance was extremely easy. Response time was excellent
I enjoyed my experience so much
Yes I would highly recommend - my loan officer was Rachel Bruce and her team member Stephanie were great. They kept my husband and I up to date in the process, the app was user friendly and organized so I knew what I had to get done on the to do list. United VA Home Loan was great and helped us get a house that we can now call our home. I am very satisfied.
The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️
I would say miss Andrew and his team worked very hard and very good together and I think everyone should really take a lesson of it and I will get all of them 10 all day long and I will let people know veteran that they can get a house and thank you very much for your time and your efforts and everybody’s patience
All in all, my advice to future veterans is this, go with a local bank/credit union wherever you're deciding to plant roots. My reasons are below.1. This is NOT the fault of the loan team that handled my case, but the operating system that VU uses is one of the worst I've dealt with in my life. I submitted documents over and over again before the system would accept it. In addition to that, when I was required to give explanations for certain situations, the system would time out on me, but only after I would push the "submit" button to give my response. It was a hassle to get things submitted on the "To Do List." And there are enough things to do during the process where this becomes incredibly frustrating.2. This one DOES apply to my loan team. The loan team conducted an employment verification about 10 or so days before my original closing date, and I got a call from someone on the loan team saying my wife and I could no longer buy the house due to a funding issue on my part (this was something I had asked them about months ago and they said it would be no issue). During the call I reminded them that we spoke about this in the past and they said it would have no impact, but they replied with, sorry, but the underwriter doesn't like it. 30 minutes later I got a call back telling me everything was ok. It all turned out fine in the end, but the stress with the process increased exponentially, and my confidence with the loan team plummeted.3. This one IS on the loan team again. My realtor and I would have questions for the loan team, and we couldn't get someone to answer the phone for multiple days (to include messages). It doesnt sound like much, but when you're waiting for an answer to make a move on a house, it becomes a bigger issue. On the plus side, the loan team was incredibly responsive during the week of closing. Any question my realtor had or I had were answered in minutes.My personal opinion is that Veterans United deals with too many accounts to give customers in the early/mid stages the attention they give customers in closing week. Go with a local bank. You'll likely have more success. This was my first home purchase, and my veteran sibilings had reccomended I use a local bank, but I went with what I thought was best. I wish I had listened to them.
