Overall great experience. Had no problems at all. if i ever choose to buy another house Veterans United will be the first people i call.
My team was very easy to work with and worked at such a rapid pace.
Great service and easy process
VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.
My experience with veterans united was excellent. Both Ashley and Olivia were outstanding reps. and assisted me along the way. Questions were always answered timely and accurately. I am very satisfied.
I feel blessed to have had Sam Yoo and Ryan Bogeart working on our loan. They both were always there to answer questions and keep us informed of what they needed. The loan process was a calm experience. We will definitely refer others.
My loan office Matthew Was great at leading me through every step of the way.
Joe and Markita were excellent. They were very helpful and made this possible. I would highly recommend them to any friends or family.
Communication could improve.
I can't say enough great things about my experience with Veterans United. From beginning to end, the communicate and professionalism were awesome. Thank you to my entire Veterans United team. Job well done!
My loan officer Christina Gardiner made my experience with VU so very easy. I would recommend VU to any of my friends and family needing to buy a home.
Jared and Kim were so wonderful to deal with!! They kept the ball rolling and made sure everything was getting done on both ends! I would love to work with them in the future.
As a 68 year old Vet having never using my VA loan benefits before, I was a bit skeptical on what to expect...sure glad Bobby Moss answered the phone when I called in. He made the whole experience worry free & walked us through everything. Bobby & his assistant, Jennica, are true professionals & have the perfect personality & temperament to be working with our Veterans...CONGRATS to team Moss/Gomez!!!
I was very adamant from the beginning of the process about the initial closing date. I told them up front I couldn't do that date and I could do it sooner if possible. But it wasn't until the final week were I felt the team took until the last minute to request specific documents from me when I inquired almost every other day if there were any other documents or tasks I needed to complete.
Mark and Angie were amazing to work with. Purchasing a house is a major decision and they made the process enjoyable. Thank you!
Very helpful, and quick to get back.
