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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
221,728 reviews
677 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

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5 out of 5 Stars

Jon and his team were awesome!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars

Brandon was the best broker I have worked with when buying a home for my family. Brandon possesses excellent communication skills and is very knowledgable in his field. Although sometimes the home buying process was overwhelming with many "To Dos", the team was always professional and made themselves available. I would highly recommend buying a home through VUHL. Thanks again Brandon for streamlining everything and making the home buying process pleasant.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

This was absolutely a seamless and stress free experience. Candy and Jake and Sarah were great at communicating and expediting every step of the process and keeping things moving forward for us. Candy was super approachable and communicated so well with us throughout the process...there was no doubts, uncertainties, or discomfort with any portion of the loan process. The website was very easy to follow and access as well. No confusion or uncertainty at any time through the entire process.

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars

Ali and her team were wonderful throughout the process of initiation of the offer. All the way to final closing on the house we bought. I would be grateful to continue our journey with this team if we ever decided to refinance or buy another house.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars

The staff at VU were very helpful on every step of the process and ensured rapid communication if any issues came up.
I would definitely recommend them if there is anyone looking to use the VA Home Loan.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

Everybody involved was kind, friendly, and most of all efficient. I never had to wait ridiculous amounts of time for an answer to a question and I never felt like I was being left hanging.As a single father I've had to jump through a lot of hoops and everything the last decade has been a struggle. Frankly I never thought I'd own a home. I've faught and clawed to be able to raise my daughter and give her stability and security in this life. Y'all made this experience more pleasant and seamless than I could have ever imagined. So, thank you all so much for the part you played in helping me secure a home and future for my daughter. ❤️

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars

Rick Bridgman was excellent as always. He took the time to explain my disclosures in detail and went the extra mile to help me close on time. He is the reason I always go back to Veterans United when I need a loan.

headshot image of Rick Bridgman

Loan Officer Team Lead: Rick Bridgman

NMLS# 98981

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5 out of 5 Stars

Very knowledgeable as a 1st time homebuyer I was nervous about the process but it was pain free 😊

headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

Wesley was very helpful

headshot image of Wesley Earl

Loan Officer Team Lead: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

Tim and his team were super easy to work with. They were very knowledgeable and provided expert and timely assistance.

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars

Brad Mendosa was absolutely amazing throughout the entire process. He helped us with every question we had and was always incredibly responsive. We ran into some unexpected issues with closing because of a hurricane, but somehow Brad made it all happen and got us to the finish line! We highly recommend him to anyone looking for someone knowledgeable, responsive, and dedicated.

headshot image of Brad Mendosa

Senior Loan Officer: Brad Mendosa

NMLS# 2020947

5 out of 5 Stars

Aaron, Lisa, and Kohlie helped every step of the way. They represented Veterans United with their professionalism, dedication, and quick responses.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

Nothing but good things to say about the whole process and the great people involved!

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Neil, Jeremy and their entire team are exceptional. As a first time home buyer, they made the process so easy and stress-free. They took care of difficult stuff for me, and explained everything along the way. I would absolutely work with them again and recommend them to all of my friends and family. They treat you like family!

headshot image of Neil Hansen

Senior Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
headshot image of Patrick Barry

Loan Officer: Patrick Barry

NMLS# 1639540

5 out of 5 Stars

Stephen and the team are awesome. This is my second time using Veterans United to purchase and both of my experiences have been amazing!

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars

I can't say enough about the team I had. Jeff, kara, Diego, and Brian all did a phenomenal job. Highly communicative and made this process less scary and much more streamlined.

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Photo submission from Albert R.

When I decided to use my VA Loan, Scott Beasley was the representative who was assigned to me; he is great. From applying for the loan to closing, everything was so easy and flawless. If you called with a question he would return your call. He and his whole team are true professionals.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Nowhere else to start other than outstanding! From the beginning to the end, Chris's team was amazing, they were all super responsive, answered any questions immediately and made the process an enjoyable experience. I would really like to thank Chris, Maxwell, Drew, Andrew, and Vickie. Thank you all so much from the bottom of our hearts for making this process so easy.

headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

3 out of 5 Stars

went way beyond the initial closing date. Probably no fault of VU but in the appraisal process. Regardless it still falls under the VU umbrella. I was happy with my agent. His name is Reed Murray. He was great during the whole process.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

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