Alex and Becky and Cole were winderful
Veterans United & the team that they had me work with which included Wade, Kathleen & Chance made the home buying process the easiest that I have ever experienced. Their knowledge, professionalism & friendliness kept me at ease the entire time. They were always available for me & answered any questions that I had. I would recommend VU to any Veteran that is interested in buying a home in the future.i have actually already recommended them to a couple of Vets that I have talked to the past few days!
They were great and worked awesome with me through out the process
Jeff Gordon was absolutely fantastic. He was super responsive and helpful!
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
They’re very honest and informative about the whole process, never felt like I was being coerced into anything. They also make an effort to work around your schedule.
Everything that was needed to be addressed to make sure the loan went thru right, in my favor, they did. I was always kept in the loop and what ever questions I had were answered. I truly appreciate everyone’s help in the process.
Amber was amazing and a pleasure to work with. This was my next home buying process with her and again I wasn’t disappointed. She was always available for my endless questions & if she didn’t have the answer she knew how who to go to and got back to me.
The process was easy with the help of the staff at Veterans United!! I was in my new home within 2 weeks🤗. I love it!!
Veterans United made the home buying process easy.
Very professional always answered in a timely manner
My experience with Verterans United was extremely stressful and disappointing. They were not flexible at all when it came to documents that were more than 20 years old and no longer available. Even when I provided alternative proof, it was dismissed as “not good enough.” Instead of helping track down information they easily could have obtained themselves, they kept sending new to‑do items day after day, each one demanding something different.On top of that, their 11th‑hour demands made the situation even more frustrating and stressful. Every time I thought I had provided what they needed, they added something new at the last minute, creating unnecessary pressure and confusion.It felt like they turned me into their errand runner—constantly chasing paperwork, digging through old records, and trying to satisfy requirements that seemed to change every time. Overall, their lack of flexibility, constant shifting demands, and unwillingness to assist with document retrieval made the entire experience far more difficult than it needed to be
I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.
The constant calls. The massive lack of communication. The telling me one thing, then calling the insurance broker or landlord and giving them completely different information. I wouldn't take this team to Mcdonalds for the dollar menu. I've seen bad, I've never seen a team so bad at being aligned. Wouldn't recommend to friends, family, even enemies.
Great team!!!! Made everything easy and stress free. Will always remember how they treated me right!
Anything I needed, someone was there to assist me. I am a first time home buyer and they made this process so much easier. Especially when I had questions, they always had an answer for me and were so reassuring even though I was having constant panic attacks. They were great!
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The entire team was quick to respond to my questions and concerns, and made our home purchase an extremely smooth experience.
Ryan was amazing. Made the whole process smooth and easy from the time we reached out to him.
The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️
I am extremely happy with the process and how well everyone communicated. Never once throughout the process did I feel like I couldn’t have a question answered. It felt really good knowing I didn’t have to worry.
Christian and Rachel were super responsive and helpful throughout the process of our home purchase. They offered exceptional customer service and support. I am very pleased with the whole purchase experience.
Thank you!
People are friendly and helpful.
