I can’t recommend this team enough! As a Veteran and a first-time homebuyer, I was looking for a process that was straightforward and supportive, and that’s exactly what I got.
Katie Smith was an absolute rockstar. She was always there to pick up the phone when my wife and I had questions, and she stayed on top of every detail, calling us personally whenever important info was needed. She made a complicated process feel easy, and we are now settled in the perfect home because of her hard work. If you're looking for a loan officer, go with Katie—she’s the best!
Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!
Bill and his team blew us out of the water. The home buying process can be daunting and intimidating. From the very beginning we were welcomed with a clear and informative line of communication to answer any questions we had. Punctual responses were extremely helpful to the smooth process of going from pre-approval to keys in hand in under 2 months. Somehow with all that efficiency every single member of Bill's team himself included showed a level of professionalism, compassion, and care with every call. The only downfall is that we can only give one 10☆ rating and not more. We will only recommend Bill and his team along with veterans united to everyone going forward.
This was an amazing adventure. I couldn't believe how fast and painless it was. The team called me just to ensure I wasn't stressing at times. I would recommend anyone that is looking for their forever home to contact this team. Each person went above and beyond to get this done and I knew where I stood the entire time :) We are soo happy.
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They were always available to answer questions and help me through the process.
As first time home buyers we knew we needed a great team to support our military move. At Veterans United, we found that team and really enjoyed working with Austin and Brenda! We would recommend them to our military network again!
Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!
Painless paperwork and no snail mail coordination. All online transactions and communication. Great service. Thanks Rachael and KennyMilt
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Moya’s and her team were able to fulfill my needs. They were professional, detailed researchers, and accurate on all aspect of the loan business. Moya’s leadership was evident in the way Hannah quickly took care of business.
I want to thank Brian for helping me again with my home refinance. I highly recommend veterans united. They are my go to home loan company. Thank you for helping us veterans.
The personnel demonstrated an exceptional degree of diligence, procedural precision, and professional integrity in facilitating the approval and execution of my personal mortgage loan for the purchase of my new residence. Their methodical attention to financial compliance requirements, risk assessment protocols, and documentation accuracy ensured a seamless and transparent transaction process.As a result of their disciplined stewardship and client centered approach, I am afforded a profound sense of psychological and financial security. In the context of military deployment, where operational demands necessitate geographic separation from family, the assurance that my loved ones reside in a stable and structurally secure home environment significantly mitigates stress and enhances mission focus. Their professionalism has yielded not merely a financial transaction, but long-term residential stability and peace of mind.
Our loan team was phenomenal very patient and very knowledgeable when we had questions
Ryan and his team have always kept the upmost professional standards. When I informed Ryan that I would be traveling for work and I would need to close as soon as possible, he and his team got me closed within 2 weeks.
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
