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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

101,209

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
86,373
4
11,675
3
1,789
2
783
1
589

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4.5 out of 5 Stars
Would Recommend

I have little to compare it to, but it was great for me. Simple, web friendly, great service, great communication.

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Clark

NMLS# 1124030

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chad Werner

NMLS# 1100523

5 out of 5 Stars
Would Recommend

Made the home buying procedure fluent.Glad to recommend the agency

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
Photo submission from Alan W.

Misty Spain and Ross Pierson was excellent with guiding me through the Home Buying, Loan, and Closing process. They was great to work with!

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

As a first time buyer Jennifer and Melissa we’re EXTREMELY helpful and they went above and beyond to make sure we felt comfortable and understood every step of the process fully.

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

Loan Officer: Matt McDaniel

NMLS# 338093

5 out of 5 Stars
Would Recommend

Loan Officer: Jesse Kangas

NMLS# 1494266

5 out of 5 Stars
Would Recommend

Aaron Foster was amazing. From day one he was communicative and responsive to all our needs. He went above and beyond the call of duty for myself and my family. His team was excellent and helped us every step of the way to getting our dream home. We could not have done it without Veterans United and Aaron Foster.

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Salter

NMLS# 1407348

4.5 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

4 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
Photo submission from Robert H.

They kept me informed and are an "Awesome" team. Very easy to talk to on phone and always had time to explain things that I did not understand. Mr. Derek and Ms. Krista are just super people to work with. Thanks again for all you did for me and my wife. If I am ever in you alls area, I got to come by and take you all out to lunch. Best wishes, Robert Hamilton

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

My loan team was very knowledgeable and very helpful whenever I needed guidance.

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend

The team were very helpful and provided me with all the necessary tools and information.

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Dawn Plank was absolutly outstanding, she was so patient and kind, also very professional, never did a day pass when she did not return a phone call or keep us updated via e-mail, we are very grateful for her.

Loan Officer: Dawn Plank

NMLS# 35210

3 out of 5 Stars
Would Recommend

Wish from the beginning when sent all information I know would have been needed would have been reviewed immediately to request other information instead of waiting for 3-5 weeks to request it.

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

VU made the home buying experience easier than purchasing a new car.

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Perfection!

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Everyone I worked with through Veterans United were amazing and worked very hard to get the job complete

Loan Officer: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars
Would Recommend

Krystal Palmer was wonderful So helpful Always prompt to respond or help in any way Very friendly Would recommend her to anyone needing a loan specialist

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Their patience with me and my situations throughout the whole process truly was a blessing. I was constantly stressing but they continued to work diligently with me until everything panned out. And now, because of Luke Thurman, My Real Estate Agent, and Melissa Quinnones, I’m a first time home owner.

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth D.

Taylor and Jackie guided us through a maze of paperwork with expert precision. They were quick to respond to any phone call or email. It was a pleasure to work with them. Their professionalism was very evident throughout the whole loan process.

Loan Officer: Taylor Clark

NMLS# 1124030

4.5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
Would Recommend

Ian was outstanding, kept us informed throughout the whole process.

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Loan Officer: Steph Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Houin

NMLS# 1245877

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See all 101,209 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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