Always great work from VU. Excellent service from Cierra Haliburton and Aaron Rand.
Nathan was awesome. Up front and consistent with everything.
To everyone involved in my process to purchase this beautiful home, I would like to thank each and everyone of you for the amazing work you did thank you and may God bless you all. Our realtor Laura she definitely showed my wife and I how to relax doing this whole thing and never left us in the dark, she was absolutely amazing
We had a great experience working with Spencer and Anthony. They were always professional and knowledgeable. We would happily work with them again in the future.
My loan team was on point when it came to communication and transparency in all avenues of the loan and process.
Kevin made everything as easy as possible and was a very good communicator.
This crew was excellent to work with. They kept me informed throughout the entire process. Thanks so much.
They were truthful, polite and got the job done!
It was my loan officer who made the experience easy and fun
We have been feeling so at peace and blessed in our new home! We are finally apart of a neighborhood and get to have the freedom in our own space! Thank you to my team, everyone acted as great advocates for my purchase as a 1st time homeowner!
Jen Huppert was outstanding from the onset from first making contact with her. She was very professional, honest and sincere. She kept us informed and with realistic expectations all the way through the process. We appreciate her very much and the work she put in, in helping us reach our goal. We would definitely recommend her to any potential homebuyers we know.
Absolutely love my new place, and Veterans United was very helpful with handling things and getting us in. If I could change one thing... better communication between everyone involved.
The team that I had was very thorough and ensured I had full understanding of every step along the way.
I started my home buying experience with a different lender and it was a nightmare..Jordan and his team came in and absolutely bent over backwards to help us, and just over a month got me cleared, approved and closed on our forever home.
Good customer service, everyone was nice and helpful. This was my first time buying a home and they were all outstanding in helping and explaining things to me. Would 100% recommend any day
Austin presented perfect communication through the entire process of purchasing a home, was extremely friendly, and made everything so simple and stress free. He made buying my first home extremely memorable. I would recommend him to any Veteran.
The experience was amazing. Samantha walked me through the entire process, she was super responsive and jumped on calls up explain everything to me. Made the experience just so much easier
David and his team did a phenomenal job. They made the process easy for me and I was able to close on a home in a timely manner.
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
It was a frustrating at some points, but Rebecca and her team kept us going with plenty of encouragement that we needed. They were all amazing to work with .
I’m an old guy that doesn’t really understand banker talk. I also have a combat related brain injury. Trevor was more than patient. He walked me through every step no matter how many times I needed it repeated or broken down more simple. He never let anything proceed until I thoroughly understood each step or change. He is a true professional and would recommend his services to anyone that needs help navigating the complicated home buying process.
Great experience with Veterans United! Communication was excellent throughout the entire process, and everything was handled quickly and professionally. Fast, friendly service and a smooth experience from start to finish. Highly recommend!
I honestly was really disappointed. Poor communication, poor customer service, always waiting till the last minute to request additional information, in gerneral not knowing the specifics of my loan before calling or sending emails. Needless phone calls in the middle of the work day. 1st house deal fell through after a lot of fumbles and we still received a "Welcome to your New Home" gift. Made my wife really upset and in general was a really dumb mistake on their part. Just because it says veterans doesn't mean its the best place for veterans. Pick another company if you prefer not having additional stress with your home buying experience. All in all I still got a home, but it was mostly on the shoulders of my realtor.
