First of all, Let me say Thank You!!!! It was'nt perfect but pretty darn close. I have to give the team at Veterans United a 5 star rating and two thumbs up. If you were on AGT, I woud give you the Golden Buzzer. The communication from start to finish was Awesome!!! Professionalism and honesty at the highest level with thourough explaination to each detail of the process. You folks have your bases covered. Than you again.
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
Veteran's United was awesome, they were present and communicative at every turn, couldn't recommend these guys higher!
Great communication and support from the team.
Great job.
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The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.
Heather and Sarah are absolutely amazing. This is my second home purchase through Veterans United and I have always had a very professional and seamless transaction with Heather. You are informed of everything you need up front and no last minute critical documents have to be submitted at the ninth hour. She explains everything in detail and always leaves the door open for any questions or concerns that you may have. I would absolutely highly recommend Heather and Veterans U.nited
Veterans United was there with us every step of the way.
I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.
Marcus was fantastic! He was always very responsive, happy to assist, knowledgeable, and incredibly helpful in every situation. We could not have gotten our new home without him.
For a first time buyer intimidated by the process they made it much easier and more understandable.
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Honest and helpful organisation
The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️
My experience with Veterans United was next level. Any situation or circumstances that I came into they were there with answers. The staff was very consistent and considerate about anything I needed or didn’t understand. I would recommend Veterans United if given the opportunity.
Thanks for everything and I had a really great experience with the whole first time buyer thing..learned alot.
Sincerely,
Eugene Epps
The team I work with was excellent. They communicated effectively and effectively and made the whole process easy to do as a first time home buyer!
