The whole team was great. They really guided me through the process and made sure all my questions were answered timely and in their entirety.
Veterans United made our home loan process extremely simple and convenient by keeping us informed every step of the way. The electronic documents made life very convenient. The real estate agent they provided us was completely professional and one of the friendliest guys we’ve had the opportunity to work with. The closing was just too easy. Thanks to Gus, Brie, Sal and Jen.
My team was exceptional! I felt like a rhino charging straight head on with a million walls ahead and they just batted the majority of them out of the way, and the ones they couldn’t they gave me the advice and/or the encouragement needed to overcome the hurdle.
Everyone who took part in my experience with VU did an outstanding job. Not only to help me find a home me and my children love but also just answered everything I had questions with and we're always on task as quickly as they can! They did amazingly and I cant thank them enough!
Thank you, Jacob, Melanie, and team. You all made me feel like I was cared about and taken very good care of. I appreciate all of you!
Please take pride in knowing that you made this new chapter of my life incredible!
It was a great experience they made everything so easy for me I couldn’t have asked for a better team. Andrew was so respectful and polite he answered all of questions in a timely manner. Even went out of his way to make sure I knew how to do and go through the process.
Everyone was really helpful and made sure I knew what I was doing and gave tons of heads up for how the process of buying the house works. For a first time home buyer, this was invaluable. They also offered a ton of services that helped me make the move a smooth transition. Thank you veterans united team, you guys were awesome!!!
Katy and her team were great. They were very informative a real big help and made this process super easy for us. I would recommend them to anybody.
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I'm very grateful for the outstanding service I received from veterans united i never thought home buying would be so easy but your crew showed me how to properly do things correctly to get it done. I thank all of you
Best home buying experience I’ve ever had. Everyone on my team was so helpful and knowledgeable and got everything in order super quickly. I would highly recommend
Veteran's United helped my husband and I close on a house in under a month. My team was highly communicative and supportive the entire time! I missed way more calls from them, than they did from me that's for sure. Kayleigh, Chris, Justin, and Zachary answered every question we had and if they couldn't they, made sure someone had the answer within an hour. They sent a specialized gift box to us with treats for our dogs and really went the extra mile to get to know us as people. They really helped make this move so much easier knowing we had them working behind the scenes for us.
Went above and beyond nothing could have been done better everyone was helpful
My team of Wesley, Bradley, and Jake absolutely crush it!!! Everyone I talk to says they have never seen a home buying process go so smoothly.Thank you guys
Dominick Green
Darin has been the best. Second time he helped me close on a house. Very professional, kind and amazing at his job. Always responding in a timely manner. Whole team was amazing. Thank you guys!
Everything was great from start to finish. Always kept me informed.
I cannot say enough great things about my experience with Veterans United Home Loans, especially the exceptional service I received from Christy!Refinancing a home can sometimes be stressful, overwhelming, and filled with uncertainty, but Christy made the entire experience feel effortless. From beginning to end, she demonstrated an incredible level of professionalism, dedication, patience, and genuine care. She went above and beyond to ensure that every question was answered, every concern was addressed, and every step of the refinancing process was clearly explained.What truly sets Christy apart is that she doesn't make you feel like just another customer or loan number. She makes you feel like a priority. Her communication was outstanding, her attention to detail was impressive, and her willingness to go the extra mile made all the difference. It was obvious that she genuinely cared about helping my family achieve the best possible outcome.As someone who has served 20 years in the military, I especially appreciate working with people who understand the importance of trust, integrity, accountability, and taking care of others. Christy exemplified every one of those qualities. Her commitment to providing exceptional customer service is something that deserves to be recognized.Veterans United should be extremely proud to have someone like Christy representing their organization. Employees like her are what turn a good company into an exceptional one. She didn't just help us refinance our home; she made the entire experience positive, comfortable, and memorable.If you're a veteran considering purchasing or refinancing a home, I wholeheartedly recommend Veterans United Home Loans. And if you're fortunate enough to work with Christy, you're in excellent hands!Thank you, Christy, for your hard work, dedication, and truly outstanding service. You have earned my trust, my appreciation, and my highest recommendation!Five stars simply aren't enough! ⭐⭐⭐⭐⭐
Brandon and his entire team, as always "Go the Extra Mile" and ensure that a smile is always on our faces! Their attitude, professionalism, kindness and care certainly show through the efforts of this team! You never dropped the ball and kept in step with every timeline! There was no pressure, but I can certainly feel your enduring presence! You were always there with the right answers!I'm so glad to be a part of the VU family! Thank you so much!!!😇From a Joyful home owner, Tanja🤗🎉
The entire team was amazing, rate a 10/10. Team worked quickly to get me into my new home at an earlier than expected date. Communication was great. I have nothing but good things to say.
I felt like I had to do too much of the leg work during the home buying process. I thought that one of the largest mortgage companies in America would have been of more assistance to a first-time home buyer with no experience. When I expressed the need for assistance to Brandon Willis, he just googled services in my area and sent me a link which was not helpful at all. I also received many remarks that were rude, in my opinion, from Rachel Gruber and Brandon Willis, such as asking me if I was still going to purchase my home when I was days from closing and had been working on my loan for months. Overall, I would not recommend Veterans United to friends or family and I intend to work with a different company, that has better customer service, when I purchase my next home.
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