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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
224,895 reviews
642 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 224,895 Army service member reviews

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5 out of 5 Stars

John and his team were very knowledgeable and timely. The process was very smooth. They explained everything in advance.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars

Derek and Dika were with me every step of the way. Efficient, friendly, and sincere.

headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Photo submission from George W.

Both Drew and Cori were gems to work with. Very responsive to questions, which we had many!! Would 100% recommend to veterans!

headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars

I have had a great experience with Veterans United. I would recommend them to anyone buying or selling a home.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars

You guys have great customer service and I felt appreciative. I also received a quick response to all of my questions you also kept me informed about the whole process.This is the best house buying experience I had ever experienced.Keep up the amazing work. I have lots of friends that I will refer to you.Thank you so very much. You made my day.

headshot image of Kimberly Held

Loan Officer: Kimberly Held

NMLS# 2770521

5 out of 5 Stars

A very seamless process, to include closing almost two weeks early. This is the first time using Veterans United, but the third house I’ve purchased. It was the best process so far. 10/10 would recommend using Veterans United, I will if I buy another house.

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars

Christian and his team have been great and helped us through our whole process, even with hiccups

headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

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5 out of 5 Stars

First time home buyer and these folks made it totally painless.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

I was a first time home buyer going through a terrible experience with seller issues, but my team of lenders, through Veterans United, stepped up and went above and beyond to help me through it all. They were always available and they made sure that I understood everything at all times.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars
Photo submission from Roberto R.

The entire home buying process was excellent. It was so streamlined and friendly all throughout the journey. I would highly recommend the entire team

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars

I just don’t know if I could have done it without VU . The entire process from a. To z The team helped me every step and follow-up . I am enjoying my Senior life . In my own Home. Unbelievable thank you.

headshot image of Jamie Hughes

Loan Officer Team Lead: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

Made the process much easier than expected. Thank you to everyone for their assistance with everything.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Easy to work with, kept me informed.grat experience.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

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Experience first-hand why 383,788 homeowners give us a perfect score!

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5 out of 5 Stars

I struggled finding a place to rent until I hit the veterans united link on realtor.cim. Mike and everyone at veterans you united went above and beyond. Im a CDL class driver with no home time but on the weekends. Y'all made buying my house as easy as going out to dinner. The things to list was perfect I did everything in a timely manner and y'all did the rest. God bless each one who helped me in this process. Il forever be grateful.

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars

The entire team at Veterans United made our home buying process outstanding. Professionalism, respect, courteous, prompt, thorough and extremely helpful from top down. We highly recommend Veterans United and staff for anyone purchasing with a VA Loan. 🇺🇸

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

The entire team exceeded all expectations and of all mortgage organizations they are exceptional.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars
Photo submission from Tanja H.

Brandon and his entire team, as always "Go the Extra Mile" and ensure that a smile is always on our faces! Their attitude, professionalism, kindness and care certainly show through the efforts of this team! You never dropped the ball and kept in step with every timeline! There was no pressure, but I can certainly feel your enduring presence! You were always there with the right answers!I'm so glad to be a part of the VU family! Thank you so much!!!😇From a Joyful home owner, Tanja🤗🎉

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

Craig and Shari were phenomenal! Professional and very knowledgeable! They ensured I understood every step in the process and provided updates throughout. Highly recommend! Thanks

headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

5 out of 5 Stars

The process was refined and well constructed. It was great to have a check list and reminders to easily navigate the flow.

headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars

Amazing job by the whole VU team. Closed on time, everything was managed and communicated very well and I would definitely use them for my next home purchase. Amazing job. And I have purchased quite a few properties utilizing my VA entitlement and have to say this was the best transaction by far! Thank you VU team!

headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

2.5 out of 5 Stars

Having practiced law for over 50 years specifically focusing on residential and commercial loan closings as high as $45,000,000, and having successfully closed over 4,000 loans without any complaints or grievances, my standards for processing our loan of $150,000 with a loan to value ratio of only 46%, were admittedly high. Where I practiced law and represented 2 of the 3 major banks, I was requested by the director of banking and insurance to draft the exam to be administered to people applying for the position of licensed loan originator. I respectfully say that the loan originator and his team would not have passed the exam if a practice loan had been a requirement. Having criticized the loan originator and his team in our loan process, I will say further that I believe this was an isolated case, as our realtor indicated that he had been involved in many, many loans with VU and the process was never a “drop the ball” situation. I will not delineate all the reasons that this loan process was inordinately protracted or painful, because I know that the loan originator realizes the mistakes made and has already rectified them. I only wish the V U team all the best in the future.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

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