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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

142,379

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
123,006
4
15,291
3
2,261
2
1,038
1
783

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5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Carver

NMLS# 1598040

5 out of 5 Stars
Would Recommend

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

Working with VU was a truely positive experience. Nothing can make getting a home loan fun but VU’s system at least makes it responsive. My loan team of Shane Lowe and Alan Catic were great and when above and beyond to help us find our new dream house. Even when we hit snags with the seller they stayed focused and made it to closing on time.

Loan Officer: Shane Lowe

NMLS# 1123167

4 out of 5 Stars
Would Recommend

Loan Officer: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars
Would Recommend

I will recommend them to anyone and everyone I know

Production Manager: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth G.

Thank you to all of you that helped me. You did an awesome job. We moved in in less than two months, that rocks! Thank you.

Loan Officer: Tim Langdon

NMLS# 610467

2.5 out of 5 Stars

Loan Officer: Tyler Galloway

NMLS# 1420483

4 out of 5 Stars
Would Recommend

Loan Officer: Anna Denietolis

NMLS# 1076832

2 out of 5 Stars

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

Veterans United is the real deal, they provide professional and personalized services

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

VU was a pleasure to work with! Highly recommend!

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Kliethermes

NMLS# 996807

4 out of 5 Stars
Would Recommend

I myself am someone who loves to read reviews and then read them again so I figured I should write one this time. First off, my wife and I are first time home-buyers. When we started this whole process a few months ago, the thought seemed daunting, you know "buying your first home". Well I'm here to say that Veterans United made that thought a reality, and I didn't get too many gray hairs in the process. Luke Thurman was our Loan Specialist and I have to say he is great to work with. He guided us through the entire process answering all the "unknowns" along the way. Veterans United linked us up with a Realtor as well which allowed us to focus on what documents we needed and not what realtor to get. Buying our first home was/is the most stressful few months we've had since wedding planning. From the paperwork to the phone calls, it can all add up quite fast and if you don't have the right team to work with it can/will be a very challenging process. After working with Veterans United, all of these tasks were simplified in the form of their website and constant "can-do" attitude. Veterans United has a very simplified and easy website that even works with smartphones, so if you're like me and do a lot of things from your phone this is a great feature. My loan team from Veterans United was always in constant contact giving me updates and following up with me to see if I had any questions. They really do take the guess work out of the home buying process. Throughout this whole process we only had one hiccup (3 days prior to closing). Luke and his team worked overtime to correct these issues, which intern allowed us to close on-time and move into our new home. Luke Thurman and Veterans United have proved to my wife and I that they are an excellent company and most importantly excellent people! I'm happy to be a part of the Veterans United Family and I hope that those of you reading this and are still uncertain about buying a home, know that you'll be taken care of at Veterans United. Thanks Veterans United and Luke ThurmanSSG Cody Dravland

Loan Officer: Luke Thurman

NMLS# 916543

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend
Photo submission from Julio M.

This was the best service, a get it done attitude, and just wonderful people to work with.

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Great company and people made this part of our home buying process easy.

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

The team of Jeremy Anderson worked exceptionally hard around the clock to make sure that me and my family were able to get the home for the best value, location, and rate. I am happy with their work of finding perfect matches of agents in real estate to match our needs in a home and assisted in asking the right questions to get absolution solutions. Also, made the process easy to understand and took tons of stress and hassle in buy our home.

Loan Officer: Jeremy Anderson

NMLS# 1493972

4.5 out of 5 Stars
Would Recommend

Veterans United was such an amazing experience. Being a first time home buyer, i was nervous about not understanding the process. They made it a point to make sure we were comfortable during the entire process. Even in the months we were looking, just to reach out once a week to see if there was anything they could do and check in on us. VU really made us feel like we mattered and finding our home was just as important to them as it was to us. I would tell reccomend anyone who is a veteran to use Veterans United.

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Thanks to John Meissner and the entire Veterans United team for ensuring we had a fabulous home buying experience. Not many lenders understand VA loans but Veterans United totally gets it. They are awesome!

Loan Officer: John Meissner

NMLS# 1760897

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Craig and his team (Rain in particular) were extremely responsive to my every request for information/clarification throughout the entire process, including weekends. He is obviously knowledgeable about the home buying process, which was important for me being a first time homebuyer. Everything about Craig's team's operations was polished and professional. I would recommend Craig and his team to any homebuyer.

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Loan Officer: Stephen Erickson

NMLS# 1421194

4.5 out of 5 Stars
Would Recommend

Veterans United was recommend to us by our daughter (Air National Guard) and son-in-law (Active duty Air Force) who had just recently purchased a home as well. Jodi was always available and responsive to any questions and keeping with the long checklist of all tasks to be completed. No matter the time of day or night she always kept us informed of our progress and always seemed as excited as we were as we drew closer to the closing date. We were quite surprised and love the house warming gift we received as well. Thank you all for helping achieve our goal of obtaining our forever home!

Loan Officer: Jodi Coons

NMLS# 1464854

4.5 out of 5 Stars
Would Recommend

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
Photo submission from Dale S.

Extremely professional team that will work alongside you as you move through the process of buying your home. We were always informed of anything that was happening with the property and the loan. Very highly recommended team of true professionals!

Loan Officer: Aimee Hall

NMLS# 361642

4.5 out of 5 Stars
Would Recommend

My entire experience with Veterans United was outstanding! I appreciated how easy it was to navigate the portal and submit needed documentation. Our lending team was fantastic at keeping us on track and explaining every step as we came across it. They were also very friendly, so I didn't feel intimidated at all. I felt very well supported by my lending team and the realtor assigned to us. We sailed right on to closing day - which was on time! Thank you!

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

They are very easy to work with. If you have questions they are quick to give you an answer. Also they made the home buying process easy with their Veterans United Portal. This feature makes and convenient to securly upload all personal information and sign all documents without slowing down your home buying process.

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

3.5 out of 5 Stars
Would Recommend

Veterans United has all the help you could ask for. There is not a moment you can’t call and ask for help or just have questions about loans and how they work. I would recommend them all the way.

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

Loan Officer: Austin Kammerich

NMLS# 1464578

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See all 142,379 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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