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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
222,676 reviews
530 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 222,676 Army service member reviews

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5 out of 5 Stars

Just let know up front that the process may be a little time consuming depending on the Vets finances

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars

My team was outstanding

headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Photo submission from Roselyn L.

Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.

headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

They Didn't Just Process a Loan—They Brought Us Home.
⭐⭐⭐⭐⭐Saying thank you to Veterans United Home Loans doesn't feel like enough. As a military family, we are used to transitions and uncertainty, but as first-time homebuyers, taking this leap felt incredibly daunting. We had no idea what to expect, but this team gave us something we hadn't felt in a long time: absolute peace of mind.From day one, we weren't treated like a file number or a credit score. We were treated like family. Noah Reff, our Loan Officer, was an absolute rock throughout this entire journey. He patiently broke down the complex world of real estate, guided us through every step of the VA loan process, and kept us grounded during the most stressful moments. Working alongside him, Amber Job, our Senior Loan Coordinator, was a complete powerhouse. She kept every detail organized, stayed ahead of every deadline, and made sure we always knew exactly what to expect next.We also owe a massive thank you to David Conner, our Insurance Agent, who went above and beyond to make sure our very first home and our family were fully protected. The level of care, empathy, and seamless coordination between everyone involved was unlike anything we’ve ever experienced. They truly understand the sacrifices of military life, and that dedication showed in every single interaction.Walking into our house on closing day, knowing it belongs to us, is a feeling I will never forget. Noah, Amber, and David didn't just help us secure a mortgage; they safely guided us into homeownership and helped us build a foundation for our future. If you want a team that will fight for your dream as hard as you’ve fought for this country, look no further. They are the absolute best at what they do.Sinclery,Michael A. Barlow

headshot image of Noah Reff

Loan Officer: Noah Reff

NMLS# 2512328

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars

Veterans United got me great realtors whom help me find a house I can afford and it meets my needs,. Without the VU realtors helping me I don't know if I would have ever found a home for my needs. Another concern with me was, I was always concerned about what my payments would be, even after almost a year of looking at houses Jay would answer me almost as fast as I asked (for a quote), this was a big part of my needs, (I had to find something within my budget) and eventually I got a nice home within my budget. I am thankful for Veterans United for the loan and the help finding a home. I'm all set now!

headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

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5 out of 5 Stars
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars

Great group of personal help and experience that they showed is excellent

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

4.5 out of 5 Stars

Veterans United was awesome to work with. As long as you provide any information requested in a timely manner the process went very smoothly. We ended up closing our VA loan 4 days early!

headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars

They did an outstanding job.Danny and Adriana were very great to work with. They helped me with everything I needed to complete the closing of my house and answer every question that I had.

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

4.5 out of 5 Stars
headshot image of Drew Dixon

Loan Officer: Drew Dixon

NMLS# 2770564

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Experience first-hand why 379,655 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Outstanding support from start to finish. They answered all my questions and helped immensely

headshot image of Kurt Rinehart

Loan Officer: Kurt Rinehart

NMLS# 2767882

4.5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

My team was great!! Always available.

headshot image of Jessica Himes

Loan Officer: Jessica Himes

NMLS# 2433615

5 out of 5 Stars

The communication was prompt and courteous throughout the process.

headshot image of Noah Reff

Loan Officer: Noah Reff

NMLS# 2512328

5 out of 5 Stars

Thank you all for everything!! The amazing gift of cat toys and treats for Sebastian was an amazing surprise and made my girlfriend cry!!
It was a pleasure working with everyone and we appreciate everyone’s patience with us and our first home!! Happy to be apart of this new family

headshot image of Ryan Stiff

Loan Officer: Ryan Stiff

NMLS# 2734650

3 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

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