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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
220,316 reviews
716 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 220,316 Army service member reviews

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5 out of 5 Stars

This is the 3rd time I have used Veterans United and as always they are exceptional at what they do.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars

Amber was very professional and got our loan quickly. I highly recommend working with her.

headshot image of Amber Brown

Loan Officer Team Lead: Amber Brown

NMLS# 1137822

4.5 out of 5 Stars
headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars

Buying my first home with Veterans United was a great experience from start to finish. Everyone I worked with was friendly, helpful, and always quick to answer my questions. They kept me updated every step of the way and explained everything in a way that was easy to understand, which made the whole process a lot less stressful.I never felt like I was figuring things out on my own. Anytime I needed help, someone was there to point me in the right direction. You can tell they genuinely care about their clients and want to make the experience as smooth as possible.I’m really grateful for everything the team did to help me become a homeowner. I wouldn’t hesitate to recommend Veterans United to any veteran or service member looking to buy a home. They made what seemed like a complicated process feel simple, and I couldn’t be happier with how everything turned out.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

My whole team was top tier!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

Dalton made buying our home easy . The whole team was friendly and explained the process from start to finish. We are so grateful and absolutely love our new home.

headshot image of Dalton Reiter

Loan Officer: Dalton Reiter

NMLS# 2770599

5 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars

Couldn't have asked for more. And this was the 2nd time around with securing a mortage with John.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

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5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

3 out of 5 Stars
headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

4 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

Before I say anything else… if you’re buying a home, CALL MATT!!I seriously cannot recommend Matt Rice enough. Buying a house is stressful, confusing, and honestly a little overwhelming, but Matt made the entire process so much easier. He is one of the kindest, most patient people I’ve met, and I genuinely don’t know how he put up with us sometimes 😂My husband had approximately 5,000 questions about every single little detail, and I was constantly thinking of random questions at the worst times. We’d call Matt out of nowhere, and somehow he ALWAYS picked up. I actually started feeling bad because I swear a couple of times it sounded like we interrupted him in the middle of eating! But not once did he make us feel like we were bothering him. He would stop what he was doing, answer every question, explain everything in a way that made sense, and never rushed us off the phone. That level of dedication is so hard to find these days.What really stood out to me wasn’t just how knowledgeable he is. It was how much he genuinely cared. We never felt like “just another client.” He wanted us to understand everything, make the right decisions for us, and feel confident every step of the way. You can tell he truly loves what he does and wants the best for the people he works with.By the end of the process, Matt didn’t even feel like our realtor anymore. He felt like a friend. That’s probably the biggest compliment I can give someone. Once we’re completely settled into our new home later this year, I would absolutely love to have him and his absolutely stunning wife over because they’re just genuinely wonderful people.Matt, thank you for answering every random phone call, every text, every “one more question” (which somehow turned into ten 😂), and for making one of the biggest milestones of our lives such a positive experience. We couldn’t have asked for anyone better. If you’re even considering working with Matt, do it!! You won’t regret it.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

Andy was great, from our initial conversation to the final closing day, he answered all my questions and was transparent.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Photo submission from Kevin H.

I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars

Veterans United went above and beyond to help me get the house I wanted. They were very helpful during the whole process until closing. I would definitely recommend them for your home mortgage.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars

Awesome team that helped streamline my home buying experience. HUGE Thanks again...

headshot image of Keegan Haines

Loan Officer: Keegan Haines

NMLS# 1955200

5 out of 5 Stars

Keeping up to date on the process was great, always answering questions within reasonable time was huge plus so we could figure out things on our end

headshot image of Matt Colgin

Loan Officer Team Lead: Matt Colgin

NMLS# 1374345

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5 out of 5 Stars
headshot image of Dustin Floyd

Loan Officer: Dustin Floyd

NMLS# 2792198

5 out of 5 Stars

From the beginning to the very end, the crew that helped did a fantastic job. They replied quickly to any questions I had. They would reach out to me every step of the way, always letting me know that they were there if I needed them. I would absolutely recommend and use again!

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars

The whole team was more then awesome and got me the best deal ever!! Couldn’t recommend them more.

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars

Our loan officer Tonya Dawson was exceptional. Answered all of our questions and then some, communicated promptly and in detail, and sent us notifications when there was a task to complete. I will recommend her personally to any friend in Lawton looking to buy a home.

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars
Photo submission from Kathleen L.

The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars

A+ in the home loan process. By far.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

4 out of 5 Stars
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

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