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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
219,425 reviews
673 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 219,425 Army service member reviews

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5 out of 5 Stars

Billy and his team were exceptionally helpful throughout the long closing process. This was my fourth home purchase but was longer than usual due to navigating a short sale. The team remained helpful every step of the process which made the process as stress free as possible. Billy was even able to help me save money at closing. This made the transition between homes much easier for my family as we didn't have to go into debt managing the two properties.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4.5 out of 5 Stars
headshot image of Katelynn Walters

Loan Officer: Katelynn Walters

NMLS# 2497535

5 out of 5 Stars
headshot image of Brent Kumorowski

Senior Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars
headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars

Here's a polished version that keeps your personal experience while making it more compelling and professional:As a veteran who spent over a year trying to buy a home, I am incredibly grateful that I found Kyle and Elissa at Veterans Home Loan United.Before working with Veterans Home Loan United, I was with another lender that simply didn't demonstrate the same level of professionalism, work ethic, or integrity. The difference was clear from day one.Elissa handled every request promptly and efficiently. She stayed on top of every detail, consistently followed up with all third parties, and often began working on new tasks within minutes of our conversations. Her responsiveness and dedication made a stressful process feel manageable.Kyle was always accessible, patient, and willing to take the time to explain every step of the loan process. He made sure I understood my options and never made me feel rushed or overlooked.Buying a home can be overwhelming, especially after a long journey, but Kyle and Elissa went above and beyond to make it happen. Thanks to the entire team at Veterans Home Loan United—especially Elissa and Kyle—I am finally living in my dream home.I highly recommend Veterans Home Loan United to any veteran looking for a lender that truly cares about its clients and is committed to helping them achieve homeownership.

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

I wanted to give an shoutout to Amanda at Veterans United. She was absolutely outstanding throughout our entire home buying process. She went above and beyond to make sure we understood every step of the loan process, answered all of our questions with patience, and made what could have been a stressful experience feel smooth and straightforward. She is incredibly knowledgeable, professional, and genuinely cares about her clients.A special thank you to her son, Dylan, who was also extremely helpful throughout the process. Together, they made an amazing team and were always there when we needed guidance or reassurance.I highly recommend Amanda and Veterans United to anyone looking to buy a home. If you want someone who is honest, responsive, and truly invested in helping you succeed, Amanda is the person to call. Thank you both for making our dream of homeownership a reality!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

3 out of 5 Stars

The closing costs leading up to the closing date kept fluctuating from a significant number to something more manageable. It almost made me back out of the deal due to how night it was.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

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5 out of 5 Stars

Walked me through the process every step of the way, working with me even as I was coming back from overseas. Absolute pleasure working with VU

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

N/A

headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars

My team made the whole process feel very easy and smooth. They all are very helpful and willing to go above and beyond with making me feel like I had there support 100% of the time.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Photo submission from Kevin H.

I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars

Kris and his team was absolutely amazing .We can’t thank them enough for what they did for our family .They went above and beyond making sure we were taken care of .If you are a veteran looking to buy a home I would highly recommend Kris and his team.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars

i did not know how easy it is to buy a house with their help.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

My lending team was simply amazing! Drew was my first point of contact and although he went thru a traumatic situation in his life, he still found the time to give me everything I need.

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

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5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

My wife and I are first time home buyers, and the Veterans United team made the process much simpler for us. I can't recommend their service enough. Thanks again Veterans United team!

headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

5 out of 5 Stars

Chris B is awesome

headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Photo submission from Kathleen L.

The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

Thank you to the entire team at Veterans United. The process was smooth and straight-forward.

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars

This was the best place team for me to finally get my home. I am extremely greatful for the support and guidance from Ryan Sherman and Hope Smith. They were patient with me and were always available to answer my questions, even after work hours and weekends. I did not have to wait long for a response, and that helped give me the confidence to finally close the deal. This was my third year trying and I was happy to finally get to the finish line, and right before the 4th of July. Hawu' (Thank you)

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

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