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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
218,115 reviews
817 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 218,115 Army service member reviews

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5 out of 5 Stars

Despite the lack of availability of being consistent with communication due to long hours of work on my end, Brice did an absolute OUTSTANDING job working alongside with my realtor, kept me on my toes and on time with all requirements, deadlines, and consistent communication with everyone being aware and in the loop. Would highly recommend others to work with Veterans United. Thank you for caring and helping me with the process of purchasing my first home!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

4.5 out of 5 Stars
headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

Derek is the man when it comes to ur loan

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars

honest, easy to work with, efficient..

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

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5 out of 5 Stars
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars

The VU team was amazing!!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars

I cannot say enough wonderful things about Don Smith! From our very first conversation, Don demonstrated exceptional professionalism, extensive knowledge, and genuine care. As a first-time homebuyer, the process of purchasing a home felt overwhelming at times, but Don made it smooth, straightforward, and stress-free.He took the time to carefully explain all of my options and patiently answered every single one of my questions—of which there were many, often on a daily basis. Don was always responsive, attentive, and kept me informed at every step along the way. It was clear throughout the entire process that he truly had my best interests at heart.
I am so grateful for Don's patience, understanding, and dedication. Thanks to his hard work and expertise, my experience was nothing short of outstanding, and I couldn’t be happier with the outcome.Honestly, I can’t imagine going through this process again without Don by my side as my loan officer/rep. He has set the standard incredibly high for anyone else in his field. Kudos to Don for doing such an exceptional, outstanding, and extraordinary job!

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Joey Philpot

Senior Loan Officer : Joey Philpot

NMLS# 345832

5 out of 5 Stars
Photo submission from Kevin H.

I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars

I am still in awe of how accessible and kind Austin and his team were. Whenever I had a question or idea, they responded instantly and thoroughly. Austin and his team were reassuring when things got intimidating, congratulatory when we got it done, and wonderful overall.

headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars

So outstanding

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Tommy Purk and his team are fantastic and a wonderful group to work with. They made our home purchase about as easy and pleasant as possible!!!

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

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Experience first-hand why 371,152 homeowners give us a perfect score!

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5 out of 5 Stars

Steve was great. I’m a first timer so he knew what to expect, nonsense. Was FL dreaming ending up stay near and dear 15 min S. Thanks for everything 👍

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars

The team took care everything, answered all our questions, and kept us in the loop during the entire process.

headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars

The service was nothing short of spectacular, timely, professional, clear, and kind. We absolutely love the people of Veterans United and will never hesitant to refer to friends and family. Becca and Katie are absolutely outstanding. Thank you. We are so happy.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Photo submission from Kathleen L.

The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars

Easy, smooth, great team work, super communicative, and helpful.

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars

This is the second home I
Have purchased leveraging Jeff's expertise.
He's a true professional, problem solver and excellent communicator that understands the importance of closing the deal!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

4 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

3 out of 5 Stars

Seemed to be too many hoops to jump through when we are a well qualified buyer with top credit scores. Requests to get Retirement Orders, A signed letter from a Commander (in this case a General) and the Retirement pay calculator was redundant and very demeaning. Especially when we could just purchase the property with cash and our $1.6 million in investments were not even taken into account. This was after our loan officer said the letter from the commander wouldn’t be required.

headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

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