They walked me through the entire process and broke it down barney style when I needed. Highly recommend i dont think it could be made more simple.
Loan officer was great to work with and very knowledgeable! Loan coordinator and concierge were reaching out constantly to see if I needed assistance!
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
We love Travis!! Every time there is a change in the market- he calls us right away to get us the best rate. We never have to concern ourselves with the market. Also- when we’ve had issues in the past with home owners insurance- he fought for us to not lose our coverage from company loopholes.
Our team was amazing, Andrew really made this process easy, he constantly communicated with us and was always there to help us if we had any questions.
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Did well. We lost a bit of contact but overall very pleased.
everyone I worked with was fantastic. Couldn’t be happier.
I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.
Since Carl gave me his cell phone, I was able to reach him after hours for specific questions I had. This relieved a lot of my stress.
I was very impressed with the way things were handled and done. They are very thorough. Get things done quickly explain things so it’s very easy to understand and I think they took excellent. Excellent care of us. Help me find electric companies, Internet, rubbish removal car insurance house insurance so they went above and beyond and I was very very impressed with them and I was very skeptical in the beginning so they definitely want me over and I can’t thank Dean enough. He’s an awesome awesome at his job.
Fast efficient and punctual. 10 or 10 I would recommend!
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in al my home purchases, more than 5, this was the best experience i have ever had, everything was flawless. i kept waiting on the other shoe to drop, and it never did!I truly cannot say enough god things about Debbi and her team, they were on top of everything, if and when i did call, it was never rushed, and they acted like i was the only client they had....Spectacular...
The best customer service I have received.
The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️
