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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
222,711 reviews
536 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 222,711 Army service member reviews

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4.5 out of 5 Stars

Did not have any issues working with Veterans United, it was very nice having a local office available for face to face conversation.

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars

Jake was professional and I was comfortable with him. He made the process understandable with timely facts and information. He provide statements with complicated information which was explained clearly. I was informed at every stage of the loan process. The loan went smoothly. I gave a 10 which I hardly ever do because I always find fault. NO fault.

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

4.5 out of 5 Stars

L

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Photo submission from Roselyn L.

Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.

headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer Team Lead: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars

Suzie, Sam, and Tre were awesome. I was actually shocked how well this all went. All of them were in constant communication with me and ensured I was aware of each step and how to proceed. I will let anyone that asks me about where to go, my answer will be Veterans United. I have already suggested y'all to another Vet that may be looking.Thank you all very much.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars

Everybody was great
Jeff and his team were great

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

The team I worked with communicated very effectively and efficiently, they explained every option available to me. As a first time home buyer I couldn’t have asked for a better experience.

headshot image of Danny Leos

Loan Officer : Danny Leos

NMLS# 2353345

5 out of 5 Stars
headshot image of Amanda Pitts

Loan Officer: Amanda Pitts

NMLS# 2774553

5 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of Daniel Gray

Loan Officer: Daniel Gray

NMLS# 858463

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

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0.5 out of 5 Stars

I wouldn’t recommend the 2 turds who took over 90 days to do a cash out refi. And lost my intrest rate and tried to buy down interest rate 2 times and take money from my refi . Luckily I sent an email to the right person, because if I hadn’t, I would have been in a crap position. This isn’t the time to be fucking around with peoples mortgages. Some people need to take this shit more seriously, less vacations and answer the god damn phone more . I will be dealing with federal bank in como from now on . I’ve been with you all for 7 years . Adios muchacho

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

4 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars

This is the second home I have purchased through Veterans United with the help of VU loan officer Kendall Haun. Both experiences were phenomenal. Kendall and his team walked me through the purchase process step-by-step and got me over every single potential hurdle that arose with flying colors. For the second purchase - which was a condo - Kendall was able to get condo approval from the VA on his end, and quickly enough to meet the contracted closing date. He and his team know their stuff and stay very tuned in from start to finish. I never felt alone in the process and never felt that my purchase through Veterans United was taken for granted. I give Veterans United my highest recommendation.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars

Veterans United made the home buying process very straightforward. This is the fourth home I've purchased and honestly, it felt like the most streamlined and stress-free experience so far. The team was helpful, communicative, and kept things moving.

headshot image of Chris Hill

Loan Officer Team Lead: Chris Hill

NMLS# 868934

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars
headshot image of Eric Stephens

Loan Officer: Eric Stephens

NMLS# 2006901

5 out of 5 Stars

Jay and the team helped theough the complete process best experience I have had buying a home

headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

4 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

4 out of 5 Stars
headshot image of Sam Sibajene

Loan Officer: Sam Sibajene

NMLS# 2355968

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