As a first time home buyer my family and I had lots of questions, and veterans United had the answers to those questions. In fact the whole team was very helpful throughout the entire process. It felt like my family and I had someone In our corner fighting for us. Now being first time home owners makes my service feel worth it.
The whole process was made so easy because of Brad T. And Amanda Jennings! They worked fast, communicated with us with ease, and just all around were amazing!
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
The team helped me navigate my first home buying experience.
Out of the five lending agencies I was shopping with for purchasing my first home, Veterans United had the most user-friendly website and officers. Their processes are streamlined and easy to follow; the progression felt like walking step by step towards buying my home - where I could stop at each step and understand what I was getting myself into and where I was going. Amazing experience compared to the nightmares I’ve heard of from friends with other lenders.
Easiest process ever! Supported 100% through every step all the way through. Horace was awesome and couldn’t be more pleased.
I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.
We were clueless about buying a home but Tommy made it so easy f or us to understand. He took his time and explained everything and never rushed the process.
He followed up with us making sure we had all our ducks in order more than once.
It was a great experience for us and we felt Tommy shined. Thanks everyone Mark and Krystel
Buying a home a super stressful without this company I would’ve probably have never gotten a home. I have very much appreciate everything they did for me and how they were always available for me.
Jeremy and the Veterans United team were outstanding throughout my entire home buying process. Jeremy was professional, responsive, knowledgeable, and always willing to go the extra mile to make sure everything stayed on track. He made what could have been a stressful experience feel smooth and organized from start to finish.I truly appreciated how quickly he answered questions, explained every step clearly, and worked hard to help me get into my new home. His communication and dedication exceeded my expectations, and I would absolutely recommend Jeremy and Veterans United to friends, family, and fellow veterans looking to purchase a home.
Phenomenal service, very helpful. Made everything go very smooth, great conversations. Very good people. Thank you all.
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The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️
The team was outstanding throughout every stage of the purchase. They responded swiftly to my specific requests and demonstrated extensive expertise, which significantly eased the overall process and reduced my stress.
We greatly appreciated Veterans United's help with my recent mortgage. However, there is room for improvement in the rate lock process, including when it will take place and the rate lock duration.
The VU team did a great job of overall communication, minus that one, yet important aspect.
