Excellent customer service. The process was quick and easy (less than 30 days from application to funding!) Communication was great and the online platform was easy to use and provided step by step guidance throughout the process. Our loan officer, Larry McGallagher, was attentive and supportive. Overall a great experience!
This was probably the easiest mortgage process I have been through thanks to my mortgage team. I never had to worry about anything during the process. The App and online services were easy to use, and I heard from my team often with updates on the loan process.
Larry is very prompt, professional, and responsive. Definitely a trusted advisor. Wonderful to work, for both my first time mortgage and then for my refinance.
Mark Patzius, and the entire VU team have U.S. veterans’ back. The attention, the support, the knowledge and the guidance are on point. I recommend VU with confidence.
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The costs were too high. I regret not shopping around.
