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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

183,143

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
136,310
4
37,168
3
6,165
2
1,891
1
1,609

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Showing all 99 Army service member refinance loan reviews from Connecticut

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5 out of 5 Stars
Would Recommend

Very easy to work with!

Loan Officer: Nathan Reeves

NMLS# 856448

5 out of 5 Stars
Would Recommend

Veterans United is the best. My husband and I love working with them. We wouldn't have it any other way. You guys truly Rock!

Loan Officer: Mike Mange

NMLS# 177094

4.5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Loan Officer: Stephanie Buckridge

NMLS# 1035470

4 out of 5 Stars
Would Recommend

This would be a10 except for some errors that were made that drastically decreased the value of the loan proposition and that I had to point out myself more than once to get clarified. (Very specifically I'll say they were on the loan value sheet where my old loan was listed with escro payments and my new loan was listed without, giving me a false savings of nearly $500 a month with the new loan) When I clarified it the first time I was told the paperwork was correct but on the second go around I forced them to explain and they admitted their mistake and corrected it. There was also an error in paperwork signing that caused my loan payment to be delayed by a week due to a VU assigned technician.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

4.5 out of 5 Stars
Would Recommend

I didn’t like reviewing the same long documents over and over. I would have preferred to review the preliminary final document and then the final only.

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

This is the company to use for your refinancing needs! Efficient, thorough and timely!

Loan Officer: Zachary Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Very good communication: all questions were answered quickly. The refinance process was simple and my mortgage is now with Veterans United instead of Wells Nogo!

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Henry

NMLS# 186485

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Even though it is an intensive process, you will be glad you put your mortgage application in good hands

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

This is the second time I have worked with Veterans United. Both times have been very comfortable and stress free. They have friendly and helpful finance teams (my team lead by Jon McCarty) who make the experience very positive.I would definitely use them again if the opportunity arose!

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Ryan was very professional and always responded back to me promptly and kept me up to date every step of the way

Loan Officer: Ryan Madison

NMLS# 832361

3.5 out of 5 Stars
Would Recommend

Due to the fact that we were doing a refinance not a home purchase, it seems a lot of the steps were not necessary- although we realize the laws have probably changed.

Loan Officer: Zachary Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

Fantastic system and process. The system enabled me to quickly upload necessary data and get notes on to-do's. Very well designed

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

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See all 183,143 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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