Very easy to work with!
Veterans United is the best. My husband and I love working with them. We wouldn't have it any other way. You guys truly Rock!
This would be a10 except for some errors that were made that drastically decreased the value of the loan proposition and that I had to point out myself more than once to get clarified. (Very specifically I'll say they were on the loan value sheet where my old loan was listed with escro payments and my new loan was listed without, giving me a false savings of nearly $500 a month with the new loan) When I clarified it the first time I was told the paperwork was correct but on the second go around I forced them to explain and they admitted their mistake and corrected it. There was also an error in paperwork signing that caused my loan payment to be delayed by a week due to a VU assigned technician.
I didn’t like reviewing the same long documents over and over. I would have preferred to review the preliminary final document and then the final only.
This is the company to use for your refinancing needs! Efficient, thorough and timely!
Very good communication: all questions were answered quickly. The refinance process was simple and my mortgage is now with Veterans United instead of Wells Nogo!
Even though it is an intensive process, you will be glad you put your mortgage application in good hands
This is the second time I have worked with Veterans United. Both times have been very comfortable and stress free. They have friendly and helpful finance teams (my team lead by Jon McCarty) who make the experience very positive.I would definitely use them again if the opportunity arose!
Ryan was very professional and always responded back to me promptly and kept me up to date every step of the way
Due to the fact that we were doing a refinance not a home purchase, it seems a lot of the steps were not necessary- although we realize the laws have probably changed.
Fantastic system and process. The system enabled me to quickly upload necessary data and get notes on to-do's. Very well designed