Another great experience with Veterans United thanks to Alex and his team! I will reach out to them again for business in the future.
I am a veteran of the United States Army and a first-time home buyer, so as you can imagine, the home buying process was at times very stressful. Ryan Mason is the loan officer to see about properties. He is instrumental in making sure the process goes smoothly. He answered all the questions and concerns I had as a first-time home buyer. His expertise in the real-estate world was valued at every step in this process. He treats you like an adult, capable of making an informed decision. He knew ahead of time what my concerns were because honesty was valued by everyone involved, including me. He told me the truth, and i very much appreciated that about Mr. Mason. If you are in the market for a home, whether it be a veteran's home loan, a conventional loan, or just general questions, give Ryan Mason a call. Seriously, you'll get an honest answer and honesty will help you navigate the property buyers' experience.
The home team is awesome
We wanna give a big shout out to John Schnurbusch and Carrie Maddox for their hard work and response time. Thank you!
I had given up on my first home search a few years ago because I did not understand the process of getting a VA Loan or even a COE, and my trials became so frustrating that I gave up on it. This fall, I decided to look into it again, and I was led to the Veterans United website. Before I gave them any information, I searched online for whatever information I could get through reviews, discussions, awards, and the BBB. The overarching sentiment I found was that no matter when or where I got information, their clients were pleased and trusted Veterans United. So I took the jump and made an inquiry.After working with Veterans United Home Loans and finding, buying, and moving into my dream home at least a year before I thought I would even find anything, I am incredibly impressed with the outstanding service and much needed support they provided throughout my entire home buying process.From the moment John contacted me, he and the rest of my team - Ryan; Chris, my realtor; and later, Zach — demonstrated a genuine commitment to helping me achieve my dream of finding a home. John was not only knowledgeable but also thankfully patient in guiding me through each step of the process. He took time to address all my questions and concerns, ensuring that I felt confident and informed at every stage. My biggest relief was when John got my COE. That was my obstacle before, and that’s when I realized I should have contacted Veterans United the first time. The online tool at MyVeteransUnited took away a lot of the stress by keeping track of what I needed and having everything I needed to do on my To-Do list. It kept me on time and organized.I appreciated the personalized and compassionate approach of the entire Veterans United team throughout the entire process. Thank you, Veterans United, for making my home buying experience not only successful beyond my expectations but also truly exceptional and reassuring. Thanks to my outstanding team, I am setting nicely into my new home.
Thank you for great service!
Support means everything and it shows. My team was the best! You saved my life…
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Everyone answered questions quickly and efficiently. 10/10
Overall my experience with veterans United was great. Our loan officer, Dawn was very informative and reliable throughout the process. From start to finish our process was relatively easy and fast paced. Our tasks to get the process done were straightforward and the end result was a home me and my family love. The only thing I would recommend not doing is using veterans United recommended realtors. We were provided one and they never got back to us after two weeks and three calls. The second one provided didn’t seem to be interested in helping us not answering phone calls or questions to the point they didn’t show at closing and told us we couldn’t go which was untrue. Do your research with realtors find one who fits not just one who’s provided. Dawn, Drew, and Blair were Fantastic through the process and I recommend going through them.
Overall a quick smooth process