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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

219,093

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
165,195
4
42,795
3
7,026
2
2,217
1
1,860

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Showing all 505 Army service member home purchase loan reviews from Hawaii

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4.5 out of 5 Stars
Would Recommend

This is my 3rd purchase through VU and this one in particular exceeded our expectations, I can assure you that this will not be our last time working with this organization. Thanks again!

Loan Officer: Lenni Oh

NMLS# 1378325

4.5 out of 5 Stars
Would Recommend

Nani was responsive, knowledgeable, patient and kind. When I wasn’t sure about any particular step of the process she took the time to explain it until I felt comfortable and confident with my decisions. Documents that needed to be signed or uploaded was made easy because of the technology that they have access to. She also sent me short clips about various steps that needed to be completed along the way. These videos were informative and helpful. I’m grateful for her hard work and expertise in putting our packet together so we could buy a home. She helped us close on our home in about a month’s time. Nani was dedicated to having us succeed. We’re grateful that we got to work with her.

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
Would Recommend

We are very happy with Veterans United from start to finish we will recommend VU and especially Nani to all our friends family and colleagues!!!

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
Would Recommend

Smooth process!

Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
Would Recommend

Keep up the good work!
Please keep me in mind as I am preparing for my next purchase, that is how much inspired I am,Thank you all,

Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
Would Recommend

Loan Officer: Lenni Oh

NMLS# 1378325

5 out of 5 Stars
Would Recommend

Loan Officer: Nani Serrao

NMLS# 1422779

2.5 out of 5 Stars
Would Recommend

Loan Officer: Weiwei Doseo

NMLS# 1028117

4 out of 5 Stars
Would Recommend

Loan Officer: Nani Serrao

NMLS# 1422779

4.5 out of 5 Stars
Would Recommend

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend

As first time home buyers, we didn't know much about what to expect and obviously had concerns but the team at Veterans United made the whole process feel like a walk in the park. We had a little bump after appraisal but the team was swift in getting our loan fixed. Definitely recommend using them! Just closed yesterday and should be moving in on Tuesday! Very thankful to Veterans United!

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

This is the fourth home I’ve purchased. I’ve never had an experience as easy as Veterans United. The loan specialist was fantastic, the website was extremely user friendly and they understand how to best utilize veteran’s benefits. I will never use another lender.

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
Would Recommend

Loan Officer: Tanya Au

NMLS# 278807

4 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend

Loan Officer: Lenni Oh

NMLS# 1378325

5 out of 5 Stars
Would Recommend

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend

Excellent virtual process, outstanding rates and a top notch loan officer in WeiWei Doseo = very satisfied new homeowners! Thank you for making our dream of owning a home in Hawaii our new reality!

Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend

I started this journey not knowing anything bout buying a house, and made a few mistakes, but with the help of Veterans United I gained a wealth of knowledge. I got the best rate, and they helped me every step of the way. My only suggestions are, know what you want, ask as much questions as possible to get there, and I know they will help you as they helped me and my family. Thank you

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

Loan Officer: Lenni Oh

NMLS# 1378325

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Tuttle

NMLS# 1847326

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5 out of 5 Stars
Would Recommend

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend

Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend

Definitely will recommend to a friend! VU assisted me in everything. Always sure to answer questions I had and the process and updated portal was easy to work with when it came to the loan process AND the house hunting process with my realtor.

Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend

Veterans United had been recommended to me by another veteran friend of mine whom served with me many years ago. Veterans United has lived up to his recommendation and surpassed our expectations. Thank you for such wonderful service. Your organization should be proud. Moving forward, I will refer your services to fellow veterans looking for a home. Thank you again.

Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
Would Recommend

If you are looking for a wonderful outstanding group who work well and are informed with military Memeber this is the company to go with, we could not ask for a better experience- Well done

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

Veterans United team made it quick and easy! Nani was amazing she was able to make the process less complicated for me! As a first time homebuyer I was nervous and had questions. I was able to easily contact Nani when I had questions! Definetly would recommend using Veterans united.

Loan Officer: Nani Serrao

NMLS# 1422779

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