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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
2,958 reviews
627 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 2,958 Army service member reviews from Louisiana

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4.5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer Team Lead: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

Ta’Tianna and her team have been absolutely amazing! 100/10 would recommend to any veteran buying a home!

headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

4.5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer Team Lead: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Photo submission from Donavon P.

Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

The whole team was fantastic. They were leading me every step of the way. Always available anytime I had a question, and I could really tell that they care about the people they do work with. Everyone was great and I will definitely recommend them to anyone looking for help buying a home. I couldn't be more appreciative of every single team member I worked with

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
headshot image of Eric Voss

Loan Officer: Eric Voss

NMLS# 2770519

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Experience first-hand why 382,562 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars

Overall great experience and easy to work with. The portal with pending tasks was useful and progress transparency. Fell short at follow-up to offered services regarding assistance with gathering quotes on HOI for the buyer. This was not the specific team's fault but I believe a lack of task progress tracking in operations. The only reason I gave a 9 of 10, as I pumped brakes on legwork to gather quotes when assistance was offered - only to assume the task and regain momentum when I realized help wasn't coming two weeks later. Thank you for my team's exceptional attention and assistance to make our dreams a reality.

headshot image of Charlie Holsten

Senior Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Jess and the team did great flawless transaction

headshot image of Jess Hoppe

Loan Officer: Jess Hoppe

NMLS# 2300769

5 out of 5 Stars

The team, my hair was amazing. They work with me through every hiccup. Stay positive no matter what and guided me to where I need to be.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

4.5 out of 5 Stars
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Photo submission from Brionne D.

I would truly like to thank the entire team for their support and guidance throughout this entire experience. They made it as pain free as possible

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

Solid job easy to work with!

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars

They were very patient throughout the whole process and explained every step till the closing.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars

I would 100% recommend. Larry and his team made everything super easy!

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Michele Young

Loan Officer: Michele Young

NMLS# 408897

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Experience first-hand why 382,562 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Hayden and his team were very supportive of me during the two and a half months of searching for a home. The first two homes we looked at the seller did not want to make any repairs. It was very defeating because I had already paid for two home inspections and one appraisal. Hayden kept in touch with me the whole time and understood what needed to be done. He was supportive even when things seemed hopeless. By early August things turned around dramatically and Hayden was there on the phone through all the steps. Again, he was very supportive of which I appreciate. It’s his attention to detail that made the difference in my buying the home in LA. Thank you Team Hayden!

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars

The entire team that we worked with was absolutely amazing!! They all made what is normally a pretty stressful experience, such a smooth and enjoyable process. Thank you all for making this a breeze! We will be recommending VU to anyone we know who is a veteran looking to purchase a home. Thank you Brett, Nicole, and everyone we worked with, you guys ROCK!!

headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars

Veterans United made my home buying experience easy and transparent. There was never anything I had questions about because everything was always so very well explained and articulated through constant communication. I can’t thank my loan team enough for making my dreams come true.

headshot image of Carter Abernathy

Loan Officer: Carter Abernathy

NMLS# 2490324

5 out of 5 Stars

Veteran United treat you just like family.

headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Photo submission from Kevin R.

My Veterans United loan officer Greg went above and beyond the call of duty to assist me with the purchase of my new home. Immediately after applying for the loan, Greg reached out within 5 minutes and I was preapproved within 15. I realized his exceptional, meritorious service when he returned all calls as promised. He made countless calls to my finance company, insurance company, etc often holding in queque for an hour or more at times and continued to return calls each and every time as promised. He distinguished himself as an extremely skilled and accomplished professional. He continued to make contact with all necessary agencies until the promised closing date was met, which in my mind was record time of only 3 weeks. Because of Greg I will tell anyone looking to purchase a home with a quality loan company to look no further than Veterans United.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer Team Lead: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Went way past and above what a person would expect. Exceptional service, great attitude and would call after hours if I needed to talk to someone. Never went more than a couple minutes for a return call or message reply.

headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

Nothing but good things to say about Ben, Kara, and Cole. From the very beginning Kara helped out get my credot where it needed to be while Ben and Cole made the rest of the adventure smooth and as stressfree as they could.

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

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