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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

188,892

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
141,035
4
37,993
3
6,283
2
1,939
1
1,642

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Showing all 1,117 Army service member reviews from Massachusetts

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4 out of 5 Stars
Would Recommend

Loan Officer: Brad Tweedy

NMLS# 1812017

4 out of 5 Stars
Would Recommend

Loan Officer: Jeff Beasley

NMLS# 1810148

5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

My experience couldn't have gone any smoother. The loan specialists worked professionally throughout the whole process to make my refinance go swiftly and seamlessly. I would highly recommend using Veteran United Home Loans.

Loan Officer: Jeff Beasley

NMLS# 1810148

5 out of 5 Stars
Would Recommend

Paige Hultz was also very helpful and pleasant to work with.

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend
Photo submission from David R.

Andy made our home buying a very enjoyable experience. Andy was so pleasant to work with, always going out of his way to answer any questions we had. He always made us feel like we really mattered and kept us from getting stressed out.

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

2 out of 5 Stars

This company will for sure find you great rates and save you some money in the long run, you just have to be willing to put up with the aggravation during the loan process. They are always on different pages, seems they are never working together and communicating what is needed or not. After several “fights” we finally made it through, closed on our house, and ended up with a great rate! Closing costs were a little high, their origination fee and funding fee is through the roof. If you’re going to work with them just be prepared to but A LOT of work in on your own, stay on top of them, and make sure you get what you deserve!!!

Response from Veterans United

Daniel, Thank you for sharing your comments and we understand the frustration you may have encountered during the loan process. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service We like to open the door for further discussions if you feel the need to move forward. Please let us know how we can assist you further. Thank you again.

5 out of 5 Stars
Would Recommend

Veteran United is the easiest way to get a VA LOAN and refinance. Never would I have thought it would be these easy.

Loan Officer: Katie Rose

NMLS# 860643

4 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

This is the 2nd time we’ve worked with Tony. Great guy, great experience!

Loan Officer: Tony Boussad

NMLS# 928919

4 out of 5 Stars
Would Recommend

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend
Ivan M

I went into this process not knowing and not having any experience with VA loans. The way Janet Bowe and Tommy Purk guided me, explained everything to me was very appreciated. They relaxed any type of anxiety I had which made this a very pleasant experience.

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

4 out of 5 Stars
Would Recommend

I would recommend Veteran United to anyone looking for a mortgage. Staff is knowledgeable and friendly. They are good with timely communication. They make the process easy.

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

I want to thank everyone for how friendly and caring they were. You guys made it feel Like a friend was guiding me the whole way. Will for ever be recommending to all my Veteran friends.

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Schulte

NMLS# 1815239

4 out of 5 Stars
Would Recommend

Veterans United provided a personalized service experience that exceeded my expectations. The Loan Team simplified the process by using a daily todo list via computer. I was in constant verbal contact with the team as well. That level of service deserves to be commended.

Loan Officer: Stefanie Snow

NMLS# 1116265

4 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Second experience, will use again in the future and recommend to everyone.

Loan Officer: Dava Turk

NMLS# 1812721

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See all 188,892 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.