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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

123,919

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
106,497
4
13,755
3
2,038
2
928
1
701

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Showing all 817 Army service member reviews from Massachusetts

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5 out of 5 Stars
Would Recommend

The staff at veterans United was very professional and warm when dealing with me.

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Excellent communication and follow up!

Loan Officer: Daniel Heggarty

NMLS# 902811

4.5 out of 5 Stars
Would Recommend

computer work was hard but it,s done

Loan Officer: Ted Richardson

NMLS# 743121

4 out of 5 Stars
Would Recommend

N/A

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
Ivan M

I went into this process not knowing and not having any experience with VA loans. The way Janet Bowe and Tommy Purk guided me, explained everything to me was very appreciated. They relaxed any type of anxiety I had which made this a very pleasant experience.

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Although none of my other family could use VA benefits, I would recommend Veterans United, so they could pass the information on to other veterans. The entire team has been an invaluable source of information and support.

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

The process was easier than I thought.

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Veterans United was awesome. they made it so easy for my family and i to get a home loan. they always answered every question i had as soon as they could. there were time i sent a question. and with in 2 mins i had an answer. 10s all around

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

This was my first home buying experience. Nathan, Matt, and the rest of their team made it very easy and alleviated a lot of the stress that I thought I would experience. They went out of their way to explain things in depth so that I could understand exactly what the process was. They were very responsive to all of my questions and emails and typically I would hear an answer within 10 to 30 minutes.

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

Ted and Andrew were great. They made sure we understood the process and made home buying easy. I wish we knew about veterans united sooner. we definitely would have bought a home a lot sooner than we did.

Loan Officer: Ted Richardson

NMLS# 743121

4.5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Jimmy was very professional and patient. I feel he was looking out for my best interest the whole process. Even when I got overwhelmed and didn’t understand something, Jimmy was very calming and patient and explained things so I could understand them. Jimmy was outstanding in all aspects of the process!! I Thank him very much!!

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Katie and Jen were awesome!

Loan Officer: Katie Rose

NMLS# 860643

3.5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

It was super easy. I loved being able to get most of the work completed by phone.

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

4 out of 5 Stars
Would Recommend

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend

The help ive gotten from Veteran United is way over the top. This is the 2nd house ive used and they couldnt have been any better. Lee and his team make an outstanding team.

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Kraft

NMLS# 1223553

5 out of 5 Stars
Would Recommend

I have one negative regarding the whole loan process. I should have been made aware that my female partner could not be added to the Deed unless she was on the loan. Otherwise the experience could have not been better.

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

I’m in the “business” .. I worked a title examiner for a law firm that represents many lenders... and I think these people are some if the easiest I’ve ever dealt with! Nice that it was for my own loan! Much appreciated!

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Fast,easy and professional

Loan Officer: Katy Reeder

NMLS# 1246356

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See all 123,919 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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