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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

441,786

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
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1

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Showing all 1,743 Army service member home purchase loan reviews from Massachusetts

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5 out of 5 Stars
Would Recommend

Made the process very easy and step by step.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

2.5 out of 5 Stars
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars
Would Recommend

I cannot thank Ta'Tiana and the entire Veterans United team enough. They provided exceptional service and made my less than linear process as smooth as possible !

headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars
Would Recommend

Awesome service, help, direction and involved in every step! You can’t go wrong. Definitely Veterans for your home purchase!

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
Photo submission from Brett T.

Everyone involved in this process were extremely helpful, transparent, and always willing to answer my many questions. Thank you all for helping make our dream come true!

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

Nathan was patient, responsive, and reassuring throughout the process. He kept us sane and moving forward when we were ready to give up on the home search and buying process! This was our second time working with him, and we couldn’t recommend him more highly.

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

4 out of 5 Stars
Would Recommend
headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars
Would Recommend

I was so pleased with my loan team. They were kind, knowledgeable and professional. Even though we only communicated through the phone. I felt as if I had known them for years.
I would pick Veterans United all over again. I look forward to working with them again when needed.
Lindsey and Ben were both so sweet and empathetic. What a great team. Buying a home is so stressful and I wasn't always easy. Yet they calmed me by staying composed. They represent Veterans United well!

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
Would Recommend
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

A no brains question. Without a doubt a upstanding above the bar organization.
I work with alot of national companies of other businesses. Mostly the trucking transportation side and know when a company that has its act together. By far no matter the product being moved... these guys have there act together. Thank you Mike and your team.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

The VA United Team provided exceptional service and guidance throughout the entire process. Their expertise and dedication made purchasing our home smooth and stress-free. I couldn’t be more grateful for their outstanding support.

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

4.5 out of 5 Stars
Would Recommend

Smooth process-! Recommend highly! Thank you for the opportunity of owning a home!

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend
Photo submission from Maria R.

I highly recommend Veterans United. Having dealt with other mortgage lenders I can tell you they are the most knowledgeable when it comes to the VA Loan process. Even if you have undesirable credit; they have a team that coaches you on how to build it back up. You never have to worry about being embarrassed because there is no judgement. They really there to help. Although there is a lot of running around and document requirements in the beginning, I can assure you it is for a good reason. They are very thorough therefor making sure there are no surprises when it comes to closing.

headshot image of Bobby Walter

Loan Officer: Bobby Walter

NMLS# 2442115

5 out of 5 Stars
Would Recommend

This is my second time with Veterans United and I cannot speak highly enough about the level of service and care provided both times. Will definitely use them for any future VA loan purchases.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

I can’t say enough about how outstanding Veterans United has been throughout the mortgage process. From the very beginning, their team was professional, knowledgeable, and truly dedicated to helping veterans and their families achieve the dream of homeownership. They made everything simple and stress-free, walking me through every step and answering all my questions with patience and care.What really stood out was how much they genuinely care about veterans — it’s not just business, it’s a mission. The level of communication, support, and attention to detail was above and beyond anything I expected. They made me feel confident and supported from start to finish.I highly recommend Veterans United to any veteran or military family looking for a mortgage. Their service is top-notch, their commitment unmatched, and they truly go the extra mile to make sure you’re taken care of.

headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars
Would Recommend

The Team helped us through the loan process and searching for our home and, Yes! We are now in our first home! We couldn't thank all of you enough for all our your hard work, persistence, dedication and support!! Outstanding
Thanks
Rebecca & Alphonso (Alphonse) Davis

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Veterans United made the entire process uncomplicated and clear. I really felt like I had a whole team at my 6, ready for any questions or concerns.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

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5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

It went really well with Veterans United and I will absolutely recommend.

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
Photo submission from David A.

Philip and Max are the best team, I had the pleasure to work with. They went above and beyond for my son and me. I can't thank you guys enough for making my home purchase dream come true!

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend

Im a planner and Amanda and Taylor helped keep me up to date on every move during this process. The transparency and customer centric experience really personalized the experience for us and we are so appreciative of it as young home buyers still figuring everything out!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Chris and the team were great! Thank you for everything!

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

More Reviews

See all 441,786 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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