They were great and would recommend them to anyone
cannot say enough great things about Veterans United Home Loans and the incredible team that helped my family through the home-buying process. From start to finish, they made what could have been a stressful experience feel smooth, organized, and straightforward.I especially want to recognize Seth Bush, my Mortgage Coordinator, for his exceptional service. Seth went above and beyond every step of the way. He was always available to answer questions, explain the process, provide updates, and ensure everything stayed on track. No matter how big or small the concern, he treated it with urgency and professionalism.As a veteran, having someone who genuinely cares and takes the time to make sure you understand every aspect of the loan process means a lot. Seth’s dedication, attention to detail, and commitment to customer service were second to none. He consistently exceeded my expectations and made me feel like I was his top priority.Because of Seth and the Veterans United team, my family was able to achieve our goal of homeownership with confidence and peace of mind. If you’re a veteran or service member looking for a mortgage lender that truly puts its customers first, I highly recommend Veterans United Home Loans. Their professionalism, communication, and commitment to veterans are unmatched.Thank you, Seth, and thank you Veterans United, for making this such a positive experience!
We were impressed and extremely satisfied with our loan team. Everyone was helpful and answered every question immediately. The process was very smooth.
Everyone involved in this process were extremely helpful, transparent, and always willing to answer my many questions. Thank you all for helping make our dream come true!
Tony and Justin were great. They really made it easy
Great team coordination.
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luke was a great help with everything
Yes, Aaron and his team were excellent. I was kept up to date on the process. When I had questions to understand in more detail, the team reached out in a timely manor
I have use Veteren's United in the past and Aaron was on the team then as well. I reached out to him specifically because of my previous experience. Thanks
Haley and Danielle were incredible. It was clear that they truly cared about us and our experience.The underwriting team, however, I wanted to say horrible things too. Everyday, it was some new bullshit thing they had never mentioned before that they needed in order for us to close. Sometimes, it was even something we had already provided. We closed 2 days late because the underwriting team couldn't get their shit together, resulting in additional hotel and moving truck expenses. I hope they step on a lego once a day til the end of time.
I highly recommend Veterans United. Having dealt with other mortgage lenders I can tell you they are the most knowledgeable when it comes to the VA Loan process. Even if you have undesirable credit; they have a team that coaches you on how to build it back up. You never have to worry about being embarrassed because there is no judgement. They really there to help. Although there is a lot of running around and document requirements in the beginning, I can assure you it is for a good reason. They are very thorough therefor making sure there are no surprises when it comes to closing.
My family's refinance was complicated by a Title V inspection that went south. However, my team guided us through the process. I can be a bit difficult to work with, but they never gave up. And in the end we succeeded. I would recommend Veterans United to anyone who asked.
Veterans United was an absolute pleasure to work with.. My whole team kept me informed with every step of the process. It was a lot easier to navigate the purchase of my Condo I couldn't have done it without them I am so thankful for all their help and continued support. Tom.
As a first time home buyer I feel so lucky that I found Veterans United. I Worked with Billy and Jordan and they were both exceptional! They were both very easy to talk to, answered all of questions and truly cared about helping my family purchase our dream home!
My loan officers and the team at Veterans United have been amazing to work with. They’ve been reliable, supportive, and consistent throughout the process.
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I have never received such support and assistance, in some cases motivation when needed by any other organization. Veterans United was absolutely outstanding from beginning to end. Special shout out to Zackary Nixon! Dude was a stud all around.
Philip and Max are the best team, I had the pleasure to work with. They went above and beyond for my son and me. I can't thank you guys enough for making my home purchase dream come true!
awesome experience.!!!
Our loan team was phenomenal very patient and very knowledgeable when we had questions
I wanted to take a moment to genuinely thank everyone on my team at VU for helping me through the process of buying my home. As a first-time homebuyer using a VA loan, I had a lot of questions, moments of stress, and honestly a bit of overwhelm, but their team made the experience feel manageable every step of the way. They were patient, responsive, and always willing to explain things in a way that made sense. I never felt rushed or brushed off, which meant a lot during such a big life decision. From the initial application all the way through closing, they helped keep things organized and moving forward while making sure I understood what was happening. Buying a home can definitely be emotional and complicated, but having a team that communicates clearly and genuinely cares makes all the difference. I’m grateful for their support and would absolutely recommend them to other veterans or anyone considering the VA home loan route.
