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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
3,327 reviews
781 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 3,327 Army service member reviews from Maryland

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5 out of 5 Stars

I would definitely recommend the overall team made sure the process and the transitioning into our new house was smooth.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

5 out of 5 Stars

Everything was great! I can’t say enough great things about Brad, and Matt! They were great to work with, always there whenever we needed them, communicated well, and really set the bar high and the standard for their line of work! I would completely recommend that team, and would love to work with the both of them again on our next home!

headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

4.5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

A very helpful team

headshot image of Greg Heins

Loan Officer Team Lead: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

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4 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars

The entire team was awesome! Great experience. Very smooth process. Was recommended you guys by another friend who used you guys. Did not disappoint.

headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Great people. Very knowledgeable. Led me through the process. I am very appreciative.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars

Cory was exceptional throughout the process.

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
Photo submission from Edward S.

From opening bid to closing in 23 days. That speaks for itself.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

4.5 out of 5 Stars
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars

Veterans United helped me through everything and made this process quick and flawless! They helped me find a relator and even things like the security company! No job for them is too big or small as they treat you just lioe family!

headshot image of Nichole Barber

Loan Officer Team Lead: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

Very great team! Made buying my first house very easy especially since I bought it while still stationed overseas. Taylor was a big help, super friendly and very knowledgeable on how VA loans work. 10/10 will definitely go through her again if I buy another house

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

4.5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

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5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

I have nothing but praise for my Veterans United Dream team. From the initial contact to signing on the dotted line, everyone on our team was professional and very good at what they did in getting my family and I into our dream home. My loan officer Scott Finklang kept me on task with getting my credit where it needed to be for approval. Matt Hudson in underwriting made sure all my needed documentation was in order. Julia Lubbering my Concierge was always available if I had any questions or concerns. Last but not least my reality dynamic duo of Lisa and Sangty Mam helping us find the perfect house. The most important part of the process was even when we hit a setback (there were a few) the team kept us thinking positive. And that's something I can really appreciate now looking back. If any of my fellow veterans are thinking about a home purchase, this is the place to go to. Thank you so much everyone for your hard work. My family and I appreciate everything you did for us.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer Team Lead: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Veterans United was fantastic to work with. The beat home buying experience we have ever had.

headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars

The entire VU Team was fantastic from start to finish!

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Photo submission from Charles C.

Very professional. VU had an offer my other two lenders could not beat! This is our first home. My fiancé and I are happy to start our family! #ProudVeteranHomeowner

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

Shane has been such a reliable friend during our challenging contract talks, always looking out for what’s best for us and making sure we get the best deal possible. My husband and I are so happy with how things turned out, and we’d definitely suggest Shane to anyone we know.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer Team Lead: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

Sam and the rest of the team were amazing to have supporting us in the purchase of our home.

headshot image of Samuel Yoo

Loan Officer Team Lead: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

This process went extremely well. I was able to purchase my home in less than 60 days. My entire team was transparent, patient, and supportive throughout the process. They kept me informed every step of the way and made what could have been a stressful experience feel smooth and manageable. I truly appreciate all of their hard work and would highly recommend them to anyone looking to buy a home.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

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