Steven and Taylor were so helpful and easy ti work with; night and day to my other past lender financing experiences. I would recommend without hesitation.
Refinance customer, 2026
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
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Outstanding service! Thank you 👍
Everything went fast and smooth.
Evan was amazing, He was so helpful and helped us every step of the way
Everyone was great and helped make this the smoothest process I have ever had.
Brian and Angelica were both an absolute pleasure to work with, as was the rest of the VU team. They were extremely professional, always responded in a timely manner, and answered all questions we had quickly. Everyone was very knowledgeable and made the process smoother than we could have asked for.
Very responsive. Fully engaged. Treat the home buying experience as if they are helping a family member.
Second time using Veterans United, same great service as the first time. Feel free to ask them about anything related to the loan process or buying and selling a house. They are more than happy to help or direct you to someone who can.
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Zach was amazing. He went above and beyond ensured all documents were ready
Jeff’s customer service was phenomenal! He was very communicative about the process for acquiring my loan and patiently answered all of my questions. I’m really grateful for how great he made this experience for me as I purchased my first home.
Heather and the team at Veterans United were total pros. Proactive communicators and terrific partners in the process. The portal was user friendly and our title company loved it, too. Would definitely use them again or recommend to others looking for a VA loan. -TIffany C. and Erik O.
Aaron and his staff were extremely professional and friendly. They explained everything to me and even at times eased my concerns and fears with confidence and reassuring. Would definitely recommend Aaron and his staff for any new or current homeowner/buyer.


