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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

168,378

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
124,458
4
34,854
3
5,784
2
1,782
1
1,500

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Showing all 466 Army service member reviews from New Mexico

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5 out of 5 Stars
Would Recommend

Great experience, friendly and professional staff.

Loan Officer: Shannon Matlack

NMLS# 982020

4.5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Nicole Viar

NMLS# 1190796

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

1.5 out of 5 Stars

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
Would Recommend

Veterans United is one of the best, if not the best, in the area of VA loans. I highly recommend them if you are looking for a VA loan.

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Veterans United is a great place to get your VA Loan from. I had an excellent experience.

Loan Officer: Nicole Viar

NMLS# 1190796

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

They fought very hard till the last minute to help me with my transaction to get this house

Loan Officer: DJ Leverton

NMLS# 1407046

4 out of 5 Stars
Would Recommend

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

This company is the easiest I have ever worked with

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

I expected this process to be extremely difficult after hearing other people’s horror stories when buying a home. Everything that was needed to be done in order to complete this process was explained to me, even though I asked so questions! They were very patient with me and helped me every step of the way. If you plan on buying a home, please use Veterans United!!

Loan Officer: Kayla Thoenen

NMLS# 1548073

1.5 out of 5 Stars
Would Recommend

Don't use them.

Response from Veterans United

We appreciate you taking the time to provide your opinion, Steven. Please contact our Client Advocate team to share the details of what led you to feel this way. We'd like the opportunity to try to prevent other Veterans from feeling this way.

5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend
Photo submission from James M.

Tyler Salter is absolutely one of the best people I know. He made this experience the best and we went through a lot during this process. He made it so much better, was always upbeat and positive. I gained a true friend in this experience. Veterans United is a better place for having him as a employee.

Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

Another seamless transaction! BRAVO Nick Kundert! I will come to him for any and all future transactions!!

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Hopper

NMLS# 1493953

4 out of 5 Stars
Would Recommend

Overall, I had a great experience. Malika Jackson was outstanding as was Tommy Purk. Some confusion and miscommunications occured, but fast response and patience from everyone made house buying with Veterans United a pleasure.

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

The Veterans United team were professional and closed my loan on time. Excellent customer services. Thank you Veterans United.

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

I proudly recommend Veterans United Home Loans to my fellow Veterans, family and friends. VUHL processed my 1st home purchase financing five years ago and they have been outstanding with the refinance process of my present home. Thank you for your services and commitment to me and fellow Veterans!

Loan Officer: Jeff Beasley

NMLS# 1810148

4 out of 5 Stars
Would Recommend

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend
 

The loan specialists, and other personnel, at Veterans United are complete professionals. They are completely knowledgeable about the home-buying process and help you understand everything as they guide you through the process. They are willing to go the extra mile to help get the information needed to get your loan through all phases. My loan specialist, Colin Park, made phone calls to the county courthouse in my home town to find out who I needed to talk to and where to go to get the documents needed to clear my credit reports. WHO DOES THAT!!! I am completely satisfied with the loan that I got, the realtor they referred to me and the home that I eventually purchased. My life is so much better now!

Loan Officer: Colin Park

NMLS# 1045574

4.5 out of 5 Stars
Would Recommend

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth F.

The professionalism, attention to detail, personal awareness for the client all contributed in my confidence in the stressful process of moving to closing. A honest pleasure working with the whole team.

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend

Highly recommend Veterans United! Great experience from start to finish. They explain things thoroughly and keep you up to date throughout the entire process. We are thrilled to be in our new home!

Loan Officer: Rob Dycus

NMLS# 1128622

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See all 168,378 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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