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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,525 reviews
810 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,525 Army service member reviews from New Mexico

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5 out of 5 Stars

My home buying experience with Tim Langdon and his team Hailey and Gavin was excellent from start to finish. They all really went out of their way to help us get into our home! I would highly recommend them to anyone interested in purchasing a home through the VA and Veterans United. My sincere thanks and gratitude for all the work they did on our behalf!

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Katie Wann

Loan Officer: Katie Wann

NMLS# 2772157

5 out of 5 Stars

Brice was amazing! Any questions, doubts, concerns I had he was right there to help me through it and reassured me. My process was difficult but Brice made it bearable! Super thankful for him and the rest of the team!
Mostly I appreciated the transparency and honesty I was given. 10/10 would recommend

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

It was a pleasure to work with Tommy Purk and his team. They made everything along the way easy and interactive process. Any time I had concerns or questions they responded in a timely and punctual manner. I would recommend veterans united to family, friends, and any veteran looking into home ownership.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

I could not recommend Veterans United more.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Photo submission from Karen W.

OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

Thank you to my team at veterans united! You guys were so polite and understanding with a first home buyer, and the experience was great! Everyone is so kind and super on top of everything, available and reassuring. Thank you so much!! We love our new home!!!

headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars

These ladies were a blessing to work with super positive couldn’t of asked for better….!!!!

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

4.5 out of 5 Stars
headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

4.5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars

All of the representatives that assisted us during this process were excellent. Always maintained great communication and answered all of our questions.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

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5 out of 5 Stars

This was my second time working with John and it was great!. There were a few hiccups but wasn’t anything on their side. The app was also updated from the last time I used it and made it easier to sign and upload documents.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars

They are knowledgeable of the in and outs of there jobs they are very professional employees

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Photo submission from Connie S.

You all did an amazing job helping me buy a home.and I ask God to bless each of you for your help.you are all loved and appreciated.

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

4 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

4.5 out of 5 Stars
headshot image of Corey Schmidt

Loan Officer: Corey Schmidt

NMLS# 2736694

5 out of 5 Stars
headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

4 out of 5 Stars

Josh was amazing and he took great care of my family during the whole purchasing process. However, our original loan officer, Jordan seemed inept and incompetent-hence the reason why I asked Josh to oversee our loan instead of her.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Chris Hodge

Loan Officer: Chris Hodge

NMLS# 2740719

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Experience first-hand why 369,362 homeowners give us a perfect score!

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5 out of 5 Stars

Great experience from start to finish Kara and her team made the process quick, smooth, and easy to understand. We truly appreciate their professionalism and support in getting us into our new home.

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars

Hard work dedication, only sume of the high qualities that Julia exemplifies

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

Literally amazing. Chris was more helpful than I realized one could be. Made the experience as stressless as possible!!!!

headshot image of Chris Hodge

Loan Officer: Chris Hodge

NMLS# 2740719

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Photo submission from Kenneth F.

The professionalism, attention to detail, personal awareness for the client all contributed in my confidence in the stressful process of moving to closing. A honest pleasure working with the whole team.

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
headshot image of Craig Dobson

Loan Officer: Craig Dobson

NMLS# 2734302

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars

This was my first home purchase and I was very nervous going into this process. My entire team made the whole process very simple and walked me through everything. I couldn't have been happier!!

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars

I had the best quality service working with Mr. Josh. He was there when I needed questions answered and helping to secure our mind about the ongoing process of home buying

headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

4.5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

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