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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
7,050 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 7,050 Army service member reviews from Ohio

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5 out of 5 Stars

I have been very impressed with how veterans united and Michael and his team have been on the ball with this Refi.
Truly best experience I've heard and a team I hope to work with on my next property!

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

4.5 out of 5 Stars
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Photo submission from Sonia I.

I truly am grateful for all the help and patience and beyond that , finding what was best financially for me!

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars

From start to finish, Veterans United made the home-buying process an absolute dream. Their team went above and beyond to ensure every step was clear, stress-free, and tailored to my needs as a veteran. What impressed me most was their dedication—not just to getting the loan approved, but to ensuring I felt confident and supported throughout the journey.• Expert Guidance: They explained every detail in plain language, never leaving me in the dark.
• Unmatched Support: My loan officer and team were always available, quick to respond, and genuinely cared about my success.
• Veteran-Focused: It’s clear that Veterans United understands the unique challenges veterans face. They made me feel valued and respected, not just as a customer, but as someone whose service mattered.
• Smooth Process: From pre-approval to closing, everything was handled with precision and efficiency.Thanks to Veterans United, I’m now in my new home, and I couldn’t be more grateful. If you’re a veteran looking to buy a home, this is the team you want in your corner. They don’t just help you buy a house—they help you find your home

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

It was a pleasure working with the team and you were always professional with the whole process Thank You John and Tina Parrish

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

I’m very glad I had the opportunity to work with Alan and his team they were all professional I would recommend thanks

headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

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Experience first-hand why 353,605 homeowners give us a perfect score!

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5 out of 5 Stars

I never dreamt it would be so easy to get through this process. The transparency of the process and timeliness of communication of what they needed is unparalleled.

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

4.5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

4.5 out of 5 Stars
Photo submission from Vincent L.

I didnt have the greatest credit after waiting for VA claims for 13 yrs, but we started working on it in September of 2022 and by December of 2022 we were ready to purchase. We found and closed on perfect house in March of 2023

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

This was our second experience buying a home with the help of Veterans United and the second time we were blown away with amazing customer service! Every one involved was extremely knowledgable and professional. If we had questions, they had answers! If there were any issues or errors from our side of things, the Veterans United team found them and made things right and then notified us with every single update/change. If we ever move again, you can bet it will be our third time using Veterans United!

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

4 out of 5 Stars
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars
headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars
headshot image of Thomas Hall

Loan Officer: Thomas Hall

NMLS# 2466750

Ready to see for yourself?

Experience first-hand why 353,605 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

They made home buying a breeze!! They made sure I was being taken care of the whole process!

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

4.5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars

Best staff ever. They took such good care of me and kept me calm while navigating the process. Will only ever use them.

headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
Photo submission from David H.

Caitlin, Max, and their whole team made my whole experience a joy! They all went above and beyond to make sure I understood everything as a first-time buyer. I would recommend that every Veteran in the market for a new home use Veterans United!

headshot image of Caitlin Finnegan

Loan Officer: Caitlin Finnegan

NMLS# 2019795

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

What a great experience! Fast and smooth as always. Thanks Shawn and the Veterans United Team!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

Veterans United have always done right by me. They have gone over and above to take care of my mortgage needs. I can't recommend them enough! The best as far as I can see!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

Chris, you're the best.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars

Thorough, responsive, helped me through l
the labyrinth of home loaning..Molly should identify herself as the "Loan Arranger"..!!.. :)

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

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