Mike was phenomenal. Though issues arised throughout our time working together. We conquered every issue that came up. Mike made my issues painless and easy thank you all
Easy and quick
The process was easy with the help of the staff at Veterans United!! I was in my new home within 2 weeks🤗. I love it!!
I truly am grateful for all the help and patience and beyond that , finding what was best financially for me!
Refer to my previous complaints.
Response from Veterans United
Hi Anthony,
Thank you for taking the time to share your feedback. I'm sorry to hear your experience left you feeling unheard and frustrated. We understand how stressful it can be when communication slows down and timelines don't go as expected, especially when you're working toward closing on a home.
We appreciate you bringing these concerns to our attention. Our Client Advocate team has been involved in reviewing your experience, and your feedback helps us identify opportunities to improve the service and communication we provide to our borrowers.
Sincerely,
Claire S., Client Relations Manager
Thank you, Trip, for your patience and understanding throughout the entire process!!
I didnt have the greatest credit after waiting for VA claims for 13 yrs, but we started working on it in September of 2022 and by December of 2022 we were ready to purchase. We found and closed on perfect house in March of 2023
Thank you for making it a fairly painless process and for working so well with us!
Thank you all !
Dorian and his team really came through for us. He not only successfully convinced the seller to shift from only accepting a conventional loan to allowing us to go VA, but he was really responsive and personally stayed on our loan closing all the way until the end, something that was helpful because the title agency dropped the ball on the day of closing. Dorian is friendly, knowledgeable, and willing to work after hours. Can’t recommend more highly.
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Caitlin, Max, and their whole team made my whole experience a joy! They all went above and beyond to make sure I understood everything as a first-time buyer. I would recommend that every Veteran in the market for a new home use Veterans United!
Third time with Veterans United. Two purchases and one refinance. Jody is very knowledgeable and always returns calls. Jason was helpful too.
Everyone was very nice and pleasant. Very helpful with everything I had to do. Wonderful experience.
Amazing people who care about the people involved in the home buying process. An a solute pleasure to deal with through the buying process.
