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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
7,437 reviews
745 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 7,437 Army service member reviews from Ohio

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5 out of 5 Stars

Third time with Veterans United. Two purchases and one refinance. Jody is very knowledgeable and always returns calls. Jason was helpful too.

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars

Everyone was very nice and pleasant. Very helpful with everything I had to do. Wonderful experience.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Photo submission from Sonia I.

I truly am grateful for all the help and patience and beyond that , finding what was best financially for me!

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars

Amazing people who care about the people involved in the home buying process. An a solute pleasure to deal with through the buying process.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars

Most people take at least a year or so to find a house it only took me five months. They matched me with great realtors in every state I was looking in to buy. The process was quick fast and straightforward. They handled everything with promptness and professionalism. At the start of closing “chef kiss” couldn’t have gone smoother. Got a great deal with a beating home and nice sized plot of land. My squad was great especially being a first time buyer. They have went above and beyond for me from start to finish. Highly recommend using them. Thanks again team you knocked it out the stratosphere.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

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5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

Loan team communicated often, keeping me informed on where the process was at and what was going on from start to finish. Josh did an excellent job of making the process feel friendly and overall, less intimidating. Had an issue come up the week of closing that would have delayed everything, Josh and the team were able to overcome the obstacle to put everything back on track and still managed to close on the original date as intended. Can't say enough about the Veterans United team. Would, and will recommend to every veteran I know.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars

The team I work with was excellent. They communicated effectively and effectively and made the whole process easy to do as a first time home buyer!

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

4.5 out of 5 Stars
Photo submission from Vincent L.

I didnt have the greatest credit after waiting for VA claims for 13 yrs, but we started working on it in September of 2022 and by December of 2022 we were ready to purchase. We found and closed on perfect house in March of 2023

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

Doug and Lynette were great and Lucas too! They all helped me a ton !!! Life changing!

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Katelen Schnell

Loan Officer: Katelen Schnell

NMLS# 2715755

5 out of 5 Stars

Great job

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

1 out of 5 Stars
headshot image of Jess Vomund

Director of Production: Jess Vomund

NMLS# 979223

5 out of 5 Stars

Awesome teamwork!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

4.5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

The ENTIRE team was exceptional. My wife and i appreciate all that they have done to make our home buying experience a success.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Photo submission from David H.

Caitlin, Max, and their whole team made my whole experience a joy! They all went above and beyond to make sure I understood everything as a first-time buyer. I would recommend that every Veteran in the market for a new home use Veterans United!

headshot image of Caitlin Finnegan

Loan Officer: Caitlin Finnegan

NMLS# 2019795

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars

Good service.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

4 out of 5 Stars
headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

5 out of 5 Stars

Aaron Rand has been with me throughout my entire home buying process. I called Aaron many times with questions about my loan. Almost every time I called Aaron, nine times out of ten, Aaron answered my calls. If Aaron was busy helping other veterans and unable to pick up my call, Aaron called me back shortly after I called him. Never once did Aaron ignore me or decide I wasn't important enough to call back. Which is a rarity these days. I asked Aaron many questions and he displayed great patience with me. My questions were answered and I have nothing but, nice things to say about this man. Aaron is not just a great loan officer. Aaron is a great person. Thank you Aaron and thank you Veterans United. My son and I look forward to making fine memories in our new home

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

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